User Guide Desktop PC Equity 386SX/16 PLUS

3. Did you run the SETUP program to define the correct
type of diskette drive as part of the computer’s
configuration? (See Chapter 2 for instructions.)
4. If you are still having trouble with the drive, run the
Floppy disk system diagnostic tests, described in
Appendix C. If the diagnostics program indicates an
error, consult your Epson dealer.
5. If the diskette drive is making loud or unusual noises,
contact your Epson dealer.
Hard Disk Problems
If you are having a problem with a hard disk, it could be the
result of improper installation, incomplete disk preparation,
or corrupted data. The suggestions in this section are divided
into three categories:
Q Installing the drive
Q Preparing the drive for use
D Accessing data on the drive.
Consult the section that seems most likely to cover the
problem you are having. For example, if you have been able
to use data on your disk in the past but suddenly cannot, see
“Accessing Data on the Drive.”
Caution
If your disk has data on it, be very careful before you
perform any procedure that may erase data (such as
formatting the disk). Consult your dealer if you have any
questions. Always be sure to back up your data before
reformatting or repartitioning the disk drive. See the
descriptions of COPY, XCOPY, and BACKUP in your
MS-DOS Reference Manual.
D-12
Troubleshooting