User Guide Desktop PC Equity 386SX/16 PLUS

If you still have trouble with your hard disk, you can back up

your data and physically reformat the disk. Then you’ll need

to reinstall MS-DOS and copy your files back onto the disk.

See “Hard Disk Format” in Appendix C and your MS-DOS

Reference Manual for instructions.

If you cannot access data on your hard disk or you are

receiving read/write errors, the disk may have a physical

problem. Contact your dealer.

Software Problems

If you are having trouble with an application program, try

the following solutions:

If the application program does not start, check that you

are following the correct procedure for starting the

program, and that it is installed correctly. If you have a

hard disk and the program is stored in a directory on that

drive, make sure you are logged onto or specifying the

correct directory. If you don’t have a hard disk, make sure

you have inserted the correct diskette in drive A.

Your computer can run at either high speed (16 MHz) or

low speed (8 MHz). While almost all programs work

properly at the faster speed, some must run at the slower

speed. Check your software manual to see if this is the

case, and change the CPU operating speed if necessary.

See “Changing the Processor Speed” in Chapter 4 for

instructions and for information on accommodating

copy-protected programs.

If you have entered an MS-DOS command that you want

to stop, there are special key combinations you can type

to tell MS-DOS to stop what it is doing. These methods

may also work in your application programs:

Hold down Ctrl and press C

Hold down Ctrl and press Break.

Troubleshooting

D-15