ES-200/ES-300W User's Guide
Contents ES-200/ES-300W User's Guide ................................................................................................................... 7 Scanner Basics............................................................................................................................................ 8 Scanner Parts Locations ...................................................................................................................... 8 Scanner Parts..........................................
Restoring Default Network Settings.................................................................................................... 63 Scanning .................................................................................................................................................... 65 Starting a Scan................................................................................................................................... 65 Starting a Scan from a Scanner Button..........................
Scanner Does Not Turn On or Turns Off Unexpectedly............................................................... 121 Scanner Button Does Not Work as Expected .............................................................................. 122 Scanning Software Does Not Operate Correctly ......................................................................... 123 Cannot Start Epson Scan 2 .........................................................................................................
Battery Safety Instructions (ES-300W)............................................................................................. Restrictions on Copying ................................................................................................................... Default Delay Times for Power Management for Epson Products.................................................... Binding Arbitration and Class Waiver ............................................................................................
ES-200/ES-300W User's Guide Welcome to the ES-200/ES-300W User's Guide. For a printable PDF copy of this guide, click here.
Scanner Basics See these sections to learn about the basic features of your scanner. Scanner Parts Locations Changing the Power Save Settings Charging the Battery (ES-300W) Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Parts and Accessories Parent topic: Scanner Basics Scanner Parts Note: The illustrations show the ES-300W, but the parts are the same for the ES-200.
2 Cover latch 1 Output slot 2 Card slot 3 Mode selector 4 Edge guides 5 Paper guide 6 Input tray 9
7 ADF (Automatic Document Feeder) 8 Connection mode switch (ES-300W only) 1 Power inlet 10
2 USB port 1 Scanner cover 2 Pickup roller 3 Separation pad 1 AC adapter 11
2 Power cord 3 SuperSpeed USB 3.
ES-300W 1 2 power button ! error light 3 automatic feeding mode light 4 stop button 5 6 Ready light start button 7 Wi-Fi connect button 8 Wi-Fi on/off light 9 battery light Parent topic: Scanner Parts Locations 13
User Replaceable Epson Scanner Parts and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
2. Click the Power Save tab. 3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Select a power off timer setting for the AC power or AC adapter and Battery or USB power settings. 5. Close the Epson Scan 2 Utility. Parent topic: Scanner Basics Charging the Battery (ES-300W) The scanner runs on battery power when it is connected to the computer with a USB cable or WiFi.
To charge the battery with the power cord, connect the power cord to the AC adapter, connect the AC adapter to the scanner, and then plug in the power cord. The battery charging light turns orange while the battery is charging. When charging is complete, the light turns blue (if the scanner is on) or turns off (if the scanner is off). Note: The battery takes about 3 hours to fully charge. To charge the battery from a computer with a USB connection, follow these steps: 1.
2. Connect the scanner to the computer using the micro USB cable. 3. Press the power button to turn on the scanner. The battery charging light turns orange while the battery is charging. When charging is complete, the light turns blue (if the scanner is on) or turns off (if the scanner is off). Note: Battery charging time when the scanner is on is about 4 hours when connected to a USB 3.0 port and about 20 hours when connected to a USB 2.0 port.
Loading Originals Follow the instructions here to load your originals into the scanner. Note: The illustrations show the ES-300W, but the steps are the same for the ES-200. Loading Originals in the Input Tray Loading Receipts in the Input Tray Loading Special Originals Loading Plastic Cards in the Card Slot Loading Originals in the Input Tray You can load originals that meet the document specifications in the input tray. 1. Slide the cover latch to open the scanner.
2. Press the power button to turn on the scanner, if necessary.
3. Extend the paper guide. Note: If you are loading an original that is 14.5 inches (368.3 mm) or longer, do not extend the paper guide.
4. Raise the input tray edge guides and slide them all the way out. 5. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 14.5 inches (368.3 mm) or longer, load only one sheet at a time.
6. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown.
7. Slide the mode selector to ADF and load standard originals into the input tray printed side down and top edge first. Slide in the originals until they meet resistance and the Ready light becomes brighter.
8. Slide the edge guides against the edges of the original. Note: If you are scanning originals that are 14.5 inches (368.3 mm) or longer, support the original as it enters into and ejects from the scanner as shown.
Original Document Specifications Parent topic: Loading Originals Related references Original Document Specifications Related topics Scanning Original Document Specifications You can load original documents that meet these specifications in your scanner. Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) 14 to 34 lb (52 to 128 g/m²) 17 lb (64 g/m²): 25 sheets Fine paper Recycled paper 21 lb (80 g/m²): 20 sheets Legal (8.
Paper type Paper size Paper weight Loading capacity Post cards 3.9 × 5.8 inches (100 × 148 mm) 34 to 61 lb (128 to 230 g/m²) 51 lb (190 g/m²): 8 cards Paper business cards 2.1 × 3.
1. Slide the cover latch to open the scanner. Note: Do not extend the paper guide. 2. Press the power button to turn on the scanner, if necessary.
3. Start the Epson Scan 2 program, select the Automatic Feeding Mode checkbox on the Main Settings tab, then click Scan. The Automatic Feeding Mode light on the scanner turns on. Note: Make sure to specify the correct Document Size in Epson Scan 2. If the receipt length is 34 inches (863.6 mm) or less, select Auto Detect (Long Paper) to detect the size automatically. If the receipt length is more than 34 inches (863.6 mm), select Customize and enter the paper size.
4. Raise the input tray edge guides and adjust them to the width of the receipt.
5. Slide the mode selector to edge first.
6. Guide the receipt into the ADF and support it as it enters automatically into the scanner. (You can continue feeding receipts into the scanner, one after another, while the scanner is in Automatic Feeding Mode.) 7. When you are finished scanning, press the Feeding Mode.
Receipt Specifications You can load receipts that meet these specifications in your scanner. Paper type Paper size Receipts (plain paper, 3 × 3 inches (76.2 × 76.2 mm) fine paper, or recycled to 3 × 14 inches (76.2 × paper) 355.6 mm) Paper thickness Loading capacity 14 to 20 lb (53 to 77 g/m²) 1 sheet Note: Scan receipts one at a time using Automatic Feeding Mode. You can scan receipts up to 44 inches (1,117.
1. Slide the cover latch to open the scanner. 2. Press the power button to turn on the scanner, if necessary.
3. Extend the paper guide.
4. Raise the input tray edge guides and slide them all the way out. 5. Slide the mode selector to ADF.
6. Do one of the following: • For an envelope, load it vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelope until it meets resistance and the Ready light becomes brighter.
• For thick originals, load them vertically in the input tray printable side down and top edge first. Slide in the originals until they meet resistance and the Ready light becomes brighter.
7. Slide the edge guides against the edges of the original. Special Original Specifications Parent topic: Loading Originals Related references Special Original Specifications Related topics Scanning Special Original Specifications You can load envelopes or thick originals (such as post cards or business cards) that meet these specifications in your scanner. Paper type Paper size Paper thickness Loading capacity Envelopes 4.72 × 9.25 inches (120 × 235 mm) 0.015 inch (0.38 mm) or less 1 envelope 3.
Paper type Paper size Paper thickness Thick originals 2 × 2.28 inches (50.8 × 70 mm) to 3.9 × 5.8 inches (100 × 148 mm) 34 to 61 lb (128 to 230 51 lb (190 g/m²): 8 g/m²) sheets (vertical) Parent topic: Loading Special Originals Loading Plastic Cards in the Card Slot You can load plastic cards that meet the card specifications in the card slot. Note: Do not load plastic cards into the ADF. 1. Slide the cover latch to open the scanner.
2. Press the power button to turn on the scanner, if necessary. 3. Slide the mode selector to card.
4. Load the card into the card slot face up and top edge first until the leading edge of the card is pulled into the scanner. Make sure to insert the card according to the white guidelines on the card slot.
Note: Do not load plastic cards horizontally or at an angle. When scanning starts, the card is taken into the scanner, protrudes slightly from the slot at the back, and then returns through the scanner and ejects from the card slot at the front. Do not touch the card until it is fully ejected or a malfunction may occur.
Related references Plastic Card Specifications Related topics Scanning Plastic Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner's card slot. Card type Card size Plastic cards, 2.1 × 3.3 inches standard (ISO7810 ID- (54 × 85.6 mm) 1 compliant) Card thickness Loading capacity 0.04 inch (1.0 mm) or less 1 card (vertical) Note: Plastic cards with glossy surfaces, laminated cards, and embossed cards may not scan properly.
Wi-Fi Networking See these sections to use your scanner over a Wi-Fi network (ES-300W). Manual Network Connection Setup Connecting to an Existing Wi-Fi Network Direct Wi-Fi Mode (AP Mode) Setup Wi-Fi Protected Setup (WPS) Epson DocumentScan App for iOS/Android Restoring Default Network Settings Manual Network Connection Setup If the software installation process did not result in a Wi-Fi connection between your scanner and a router or access point, do the following to manually connect to a network: 1.
Connecting to an Existing Wi-Fi Network You can set up your scanner to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
Manually Connecting to a Wi-Fi Router Using EpsonNet Config You can use EpsonNet Config to connect the scanner to an existing Wi-Fi network on a router or access point. Note: You must have a computer with a wireless adapter to set up the connection. If EpsonNet Config is not installed, go to the Epson website. 1. Slide the cover latch to open the scanner.
2. Set the connection mode switch on the side of the scanner to the AP mode position. 3. Turn on the scanner. 4. Connect the computer to the scanner using a direct Wi-Fi connection. 5. Do one of the following to start EpsonNet Config: • Windows 10: Click > All apps > EpsonNet > EpsonNet Config. • Windows 8.x: Navigate to the Apps screen and select EpsonNet Config. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config.
• Security level: Select the wireless connection's security level. • WEP Settings or WPA Settings: Enter the wireless connection's security key. 9. Click Transmit. 10. Open the Device menu and select Quit. 11. Turn off the scanner. 12. Disconnect the computer or device's direct Wi-Fi connection, then connect the computer or device to the router or access point. 13. Set the connection mode switch on the side of the scanner to the Wi-Fi position. 14. Turn on the scanner.
Setting Up Network Scanning After manually configuring your scanner to connect to your network, you must set up the computer to connect to the scanner using the Epson Scan 2 Utility. Your scanner must be turned on and connected to the network. Note: Make a note of the IP address or host name of the scanner so you can enter it in these steps. 1. Do one of the following to start Epson Scan 2 Utility: • Windows 10: Click and select All Apps > EPSON > Epson Scan 2 Utility. • Windows 8.
3. Select your scanner and click Add. You see a screen like this: 4. Do one of the following: • Under Search for Network, select the IP address of your scanner and click Add. • Select the Enter address setting, type in the IP address or host name of your scanner, and click Add. 5. Click OK to save your settings and then close Epson Scan 2 Utility.
1. Do one of the following to start EpsonNet Config: • Windows 10: Click > All apps > EpsonNet > EpsonNet Config. • Windows 8.x: Navigate to the Apps screen and select EpsonNet Config. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • Mac: Open the Applications folder and select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 2. Locate your scanner in the list and write down the IP address.
Note: Devices directly connected to the scanner cannot communicate with each other through the scanner. Make sure to set the connection mode switch on the scanner to the AP mode position.
Note: If you are connecting a smart device to the scanner using a direct Wi-Fi (AP mode) connection, the scanner is connected to the same Wi-Fi network (SSID) as the smart device. When you turn off the scanner, the smart device is automatically connected to other Wi-Fi networks, so you must reconnect to the scanner in AP mode from the smart device when you turn the scanner back on. To avoid reconnecting every time you turn the scanner off and back on, connect the scanner to an access point instead.
2. Set the connection mode switch on the scanner to the AP mode position. 3. Turn on the scanner. 4. From your computer or device, search for and select the SSID shown on the label on the back of the scanner. 5. Enter the password shown on the label on the back of the scanner. When the ready and Wi-Fi lights on the scanner stay on, an AP mode connection is established.
1. Slide the cover latch to open the scanner. 2. Set the connection mode switch on the scanner to the 55 AP mode position.
3. Turn on the scanner. Wait for the ready and 4. Press and hold the when the ready and Wi-Fi lights on the scanner to stay on. Wi-Fi connect button on the scanner for at least 3 seconds, then release it Wi-Fi lights flash alternately. The scanner enters standby mode for WPS connection for two minutes. 5. Press the WPS button on your computer or device, or enable the WPS feature. Note: You must press the WPS button or enable the WPS feature within two minutes or the connection attempt will fail.
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.
2. Set the connection mode switch on the scanner to the 3. Turn on the scanner. Wait for the ready and Wi-Fi position. Wi-Fi lights on the scanner to flash simultaneously. 4. Press and hold the WPS button on your wireless router or access point until the security light flashes. Note: If you cannot locate the WPS button, or there are no buttons on the router or access point, see the documentation provided with your router or access point for details.
5. Press and hold the when the ready and Wi-Fi connect button on the scanner for at least 3 seconds, then release it Wi-Fi lights flash blue. The ready and Wi-Fi lights flash alternately while establishing the connection. When the ready and Wi-Fi lights on the scanner stay on, the scanner is connected to the network. Note: If the ! error light turns on, the connection failed. Press the restart the scanner and access point, and repeat these steps.
1. Slide the cover latch to open the scanner. 2. Set the connection mode switch on the scanner to the 60 AP mode position.
3. Press and hold the 4. Hold the Wi-Fi connect button and press the Wi-Fi connect button until the ready and power button to turn on the scanner. Wi-Fi lights on the scanner flash alternately. 5. Use your computer to enter the PIN code 01234565 into the wireless router or access point within two minutes. The ready and network. Wi-Fi lights on the scanner stay on, indicating that the scanner is connected to the 6. Turn off the scanner.
7. Set the connection mode switch on the scanner to the 8. Press the Wi-Fi position. power button to turn on the scanner. The ready and network. Wi-Fi lights on the scanner stay on, indicating that the scanner is connected to the Note: If the ! error light turns on, the connection failed. Press the restart the access point, and repeat these steps. stop button to clear the error, 9. Set up network scanning on your computer.
You can find more information about Epson DocumentScan by searching for the app on the App Store (iOS) or Google Play (Android). Parent topic: Wi-Fi Networking Related tasks Enabling a Direct Wi-Fi (AP Mode) Connection Using WPS to Set Up a Direct Wi-Fi (AP Mode) Connection Restoring Default Network Settings If you need to solve a problem with your network connection, you can restore all network settings to their defaults. 1. Set the connection mode switch on the scanner to the 63 Wi-Fi position.
2. Press and hold the 3. Hold the Wi-Fi connect button and press the Wi-Fi connect button until the ready and 4. Turn off the scanner. The default network settings are restored. Parent topic: Wi-Fi Networking 64 power button to turn on the scanner. Wi-Fi lights on the scanner flash alternately.
Scanning You can scan original documents or photos and save them as digital files. Starting a Scan Scanning with Document Capture Pro and Document Capture Scanning in Epson Scan 2 Scan Resolution Guidelines Scanning Special Projects Starting a Scan After placing your original documents or photos on your product for scanning, start scanning using one of these methods.
Note: You can view or change the scan settings using Document Capture Pro (Windows) or Document Capture (Mac). Assigning Start Button Settings or Scan Jobs Parent topic: Starting a Scan Assigning Start Button Settings or Scan Jobs You can view or change the default scan settings when you scan using the start button on your scanner. You do this by accessing the scan jobs in the Document Capture Pro (Windows) or Document Capture (Mac) program.
Parent topic: Starting a Scan from a Scanner Button Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All apps > EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows (other versions): Click > Epson Scan 2 > Epson Scan 2. or Start, and select All Programs or Programs.
You see an Epson Scan 2 window like this: 68
Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source option, choose it and select your product.
You see an Epson Scan 2 window like this: 70
Parent topic: Starting a Scan Scanning with Document Capture Pro and Document Capture When you scan with Document Capture Pro (Windows) or Document Capture (Mac), the program automatically saves your scanned file on your computer in the folder you specify. You can select settings, preview, and change the scanned file settings as necessary. Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture or Document Capture Pro for details. 1.
You see a window like this: 3. Click the Scan icon.
You see a window like this: Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture Pro or Document Capture window, click the Start Job button, and skip the rest of these steps. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 5. If you want to select detailed scan settings, do one of the following: • Windows: Click Detailed Settings.
6. If you are scanning using the ADF, slide the mode selector to ADF. If you are scanning a business or plastic card using the card slot, slide the mode selector to card. 7. Click Scan. You see a preview of your scan in the Document Capture Pro (Windows) or Document Capture (OS X) window. 8. If you would like to scan additional originals and add them to the current captured images, click the Add Page button, select Acquire from Scanner, and repeat the previous steps. 9.
You see this window: 75
Note: The Document Source setting is automatically set to ADF for your product. 2. If you want to scan different size originals by loading them into the ADF one by one, check the Automatic Feeding Mode checkbox and click Scan. Scanning begins as soon as you load each original. 3. Select the Scanning Side setting that matches the sides of the original that you want to scan. 4.
Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 11. Reinsert your original into the ADF or card slot. 12. Select any additional settings that you want to use on the Main Settings tab. 13. Click the Advanced Settings tab and select any settings that you want to use. 14. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options. 15.
16. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 17. Click Scan. The product scans your original and saves the scanned file in the location you specified. 18. If you selected the Automatic Feeding Mode setting, place your next original in the ADF for scanning. When you finish scanning originals, click Finish.
Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones.
Correct Document Skew Corrects skewed originals, image contents, or both. Remove Punch Holes Removes the shadows caused by holes on the edges of the original. Parent topic: Scanning in Epson Scan 2 Scanning Settings for Special Documents You need to select specific options on the Main Settings tab in Epson Scan 2 when scanning special originals. Type of original Required settings Envelope Select Off as the Detect Double Feed setting and Auto as the Rotate setting.
JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.) PNG (*.png) An image format that does not lose quality during editing. TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Multi-TIFF (*.
300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi. • You will scan the image at 100% or smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi • Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi • You will scan the image on long paper. Scan paper up to 44 inches (1,117.
You see this window: 4. Click the Scan icon, then click Detailed Settings. You see an Epson Scan 2 window like this: 5. Select Double-Sided as the Scanning Side setting. 6. Select the original document size as the Document Size setting. 7. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other. • Left&Right: Places the scanned images side by side. 8. Click Save. 9. Click Scan. The scanned image is displayed.
Parent topic: Scanning Special Projects Scanning Multi-Page Originals as Separate Files - Windows You can use Document Capture Pro (Windows) to scan multi-page originals as separate scanned files. You indicate where you want the new scanned files to start by inserting a blank page or barcode between the pages of your original. Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture Pro for details. 1.
3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.) 7. Click File Name & Separation Settings. 8. Select Apply job separation and click Separation Settings. 9.
Parent topic: Scanning Special Projects Scanning Using OCR - Windows You can use the ABBYY FineReader OCR program to convert scanned documents to editable text. 1. If you are scanning using the ADF, slide the mode selector to ADF. If you are scanning using the card slot, slide the mode selector to card. 2. Load your original in the scanner. 3. Do one of the following to open ABBYY FineReader: • Windows 10: Click and select All Apps > ABBYY FineReader 12 Sprint > ABBYY FineReader 12 Sprint. • Windows 8.
You see a window like this: 7. Select your scanner settings. 8. Click Preview and adjust the area you want to scan, if necessary. 9. Reload the ejected original in the scanner. 10. Click Scan to Document. 11. Select the program or format you want to scan to. You see the Save As window. 12. Select a name and a file format for your document and click Save.
Your document is scanned and processed into editable text. The file is then saved and opened in an application associated with the file type you selected, if available on your system. 13. When you are finished scanning, close the ABBYY FineReader window. Parent topic: Convert Scanned Documents to Editable Text (OCR) Related tasks Loading Originals in the Input Tray Scanning Using OCR - Mac You can use the ABBYY FineReader OCR program to convert scanned documents to editable text. 1.
You see a window like this: 7. Select your scan settings and click Scan. Then click Finish Import.
You see your scanned image. 8.
9. Select the program or format you want to scan to and click Next.
You see the Save Converted File As window: 10. Click the Export button. The file is saved and then opened in an application associated with the file type you selected, if available on your system. Parent topic: Convert Scanned Documents to Editable Text (OCR) Related tasks Loading Originals in the Input Tray Saving Scanned Documents as a Searchable PDF You can scan a document and save the text in a searchable PDF.
2. Load your original in the scanner. 3. Start Epson Scan 2. 4. Select your scan settings. 5. Click Preview and adjust the area you want to scan, if necessary. 6. Reload the ejected original in the scanner. 7. Select Searchable PDF as the Image Format setting. 8. Select Options from the Image Format list. You see the Image Format Options window. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Click OK. 12.
The scanned image is saved as a searchable PDF. Parent topic: Convert Scanned Documents to Editable Text (OCR) Saving a Scan as an Office Format File - Windows You can use Document Capture Pro (Windows) to save your scans in one of the following Microsoft Office file formats: Microsoft Word (.docx), Microsoft Excel (.xlsx), or Microsoft PowerPoint (.pptx). 1. Load your original in the scanner. 2.
4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.) You see the Batch Save or Transfer Settings window. 7.
You see a window like this: 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file.
• Google Drive • SugarSync You see the Transfer Settings window. 6. Enter any required information to set up the destination. If you have previously created a saved setting for the destination, select it from the drop-down list. 7. Adjust any save settings, then click OK or Send, depending on the destination. Your originals are scanned and uploaded to the indicated server.
Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
2. Disconnect any connected cables. 3. Pull the edge of the scanner cover firmly at the arrow mark to open it.
4. Use a soft, moist cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass.
5. Squeeze the tabs on the sides of the separation pad and pull up to remove it. 6. Use a soft cloth to wipe off any dust or dirt on the separation pad.
7. To replace the separation pad, slide it into the groove as shown and push it in until you hear it click into place.
8. Press the pickup roller cover latch and pull up the cover to remove it.
9. Slide the pickup roller to the right and lift up to remove it. 10. Wipe off any dust or dirt on the pickup roller using a soft, moist cloth. Caution: Use only a soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller.
11. To replace the pickup roller, align the notch on the roller unit and slide it to the left. Press down to secure the roller.
12. Align the left edge of the pickup roller cover into the notches as shown and press it down until you hear it click into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again. 13. Plug in the AC adapter and press the power button to turn on the scanner. 14. Hold down the start button for at least two seconds while opening the scanner cover.
button several times to rotate the rollers shown here. Use a soft, moist cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollers are clean. 15. Close the scanner cover. Press the edge of the scanner cover firmly at the arrow mark until the scanner cover clicks into place. Parent topic: Cleaning and Transporting Your Scanner Checking the Scanner Roller Counter Check the scanner roller counter to determine when your rollers need to be replaced.
2. Do one of the following to open the Epson Scan 2 Utility: • Windows 10: Click and select All Apps. Select EPSON, then select Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click Scan 2 > Epson Scan 2 Utility. or Start > All Programs or Programs > EPSON > Epson • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4.
5. Close the Epson Scan 2 Utility screen. Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers when you see a replacement message displayed on your computer. Check the scanner roller counter to see when you need to replace the rollers. Note: The illustrations show the ES-300W, but the instructions are the same for the ES-200. 1. Turn off the scanner. 2. Unplug the AC adapter. 3. Disconnect any connected cables. 4.
5. Press the pickup roller cover latch and pull up the cover to remove it.
6. Slide the pickup roller to the right and lift up to remove it. 7. To install the new pickup roller, align the notch on the roller unit and slide it to the left. Press down to secure the roller.
8. Align the left edge of the pickup roller cover into the notches as shown and press it down until you hear it click into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
9. Squeeze the tabs on the sides of the separation pad and pull up to remove it.
10. To install a new separation pad, slide it into the groove as shown and push it in until you hear it click into place. 11. Close the scanner cover. Press the edge of the scanner cover firmly at the arrow mark until the scanner cover clicks into place. 12. Plug in the AC adapter and turn on the scanner. 13. Reset the roller counter after replacing the rollers.
Related references User Replaceable Epson Scanner Parts and Accessories Related tasks Checking the Scanner Roller Counter Resetting the Scanner Roller Counter Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility: • Windows 10: Click and select All Apps.
You see a screen like this: 4. Click Reset. The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility screen. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables.
3. Close the input tray extension and the input tray. 4. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product.
Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Network Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.
ES-300W 1 2 3 4 5 ! error light automatic feeding mode light Ready light Wi-Fi light battery light 119
Light status Condition/solution The ! error light is on and the ready light is flashing A paper jam or a double feed has occurred. Remove any paper loaded in the input tray. If the light continues to flash, a scanner error may have occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support. The scanner cover is open. Make sure the scanner cover is closed and there is no jammed paper inside.
Light status Condition/solution The battery light is flashing orange quickly (ES300W) The battery is too hot, damaged, or at the end of its service life and, therefore, unable to charge. Charge the battery within an ambient temperature range of 46 to 95 °F (8 to 35 °C). If the error continues, the scanner may be malfunctioning. Contact Epson for support.
• Make sure the USB cable is securely connected to the computer. • Connect the scanner directly to the computer. The scanner may not work properly when connected through a USB hub. • Use the USB cable that came with the scanner. • Use a USB 3.0 (SuperSpeed) port. You cannot use a USB 2.0 or USB 1.1 port to operate the scanner on a USB power supply.
• When using a wireless connection, start Epson Scan 2 on your computer before scanning from the product (ES-300W). • Make sure Epson Scan 2 and other applications are installed correctly. If necessary, uninstall and reinstall it. • Document Capture Pro (Windows) and Document Capture (Mac) do not support using the button to scan over a wireless connection. Connect the scanner using a USB cable or launch Epson Scan 2 before scanning from the button on your scanner.
Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Restart your computer. • Make sure to use the USB cable that came with the scanner. • Make sure your scanner is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan 2 is selected in your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2.
• Scan the originals one by one using the Automatic Feeding Mode setting in Epson Scan 2. • If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window, start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off. Note: On a Mac, only Epson Scan 2 displays double feed errors. Document Capture for Mac does not include this setting.
3. Pull the edge of the scanner cover firmly at the arrow mark.
4. Gently pull out any jammed originals from inside the scanner. 5. Close the scanner cover. 6. Carefully follow all loading instructions when you reload originals. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible.
• Make sure your system meets the requirements for your operating system. If you are scanning a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory. • If you are running virus protection or other security software, exclude the TWAIN.log files from monitoring or set the TWAIN.log file as read only. See your virus protection or security software instructions for details. The TWAIN.
• If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution. • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your scanner, turn it back on, and try starting Epson Scan 2 again. • Check the network connection setting in the Epson Scan 2 Utility.
• Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your scanner's MAC address to your router's address list.
Spots or Lines Appear in All Scanned Images Scanned Image is Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2.
Characters are not Recognized During Conversion to Editable Text (OCR) If characters in your scanned images are not recognized during OCR conversion, try these solutions: • Make sure your original is placed straight. • Use an original with clear text. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the correct Image Type setting. • Select or adjust the Text Enhancement setting. • Adjust the Threshold setting. • Set the scanning resolution between 200 and 600 dpi.
Spots or Lines Appear in All Scanned Images If spots or lines appear in all your scanned images, try these solutions: • Make sure the surface of the original clean. • Disconnect any connected cables and clean inside the scanner.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it.
• Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select the scanner software program and click Change/Remove. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - Mac In most cases, you do not need to uninstall your scanner software before re-installing it.
product. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.
Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal.
General Specifications Scanner type Portable, sheet feed, one pass duplex, color Photoelectric device CIS Effective pixels 5100 × 8700 pixels at 600 dpi 5100 × 13200 pixels at 300 dpi Document size Maximum: 8.5 × 44 inches (215.9 × 1117.6 mm) Minimum: 3.5 × 2.
Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 8 bits per pixel external Interface Super-Speed USB port IEEE802.11b/g/n (ES-300W) (You cannot use a USB and network connection at the same time [ES-300W].
Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed. Rated input voltage DC 5 V Rated input current 3A Power consumption ES-200: Operating: 8 W (approximately) Ready mode: 2.5 W (approximately) Sleep mode: 0.9 W (approximately) Power off mode: 0.
AC Adapter AC adapter model 100 to 240 V model: A491H 220 to 240 V model: A492E Rated input current 0.6 A Rated input frequency 50 to 60 Hz Rated output voltage DC 5 V Rated output current 3A Battery (ES-300W) Type Li-ion Rated voltage 3.6 V Rated capacity 2090mAh Charging time AC adapter: 3 hours (approximately) USB 3.0 port: 4 hours (approximately) USB 2.0 port: 20 hours (approximately) (USB charging times with scanner turned on; if the scanner is turned off, charging takes longer.
Operating conditions Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions. Parent topic: Technical Specifications Network Interface Specifications (ES-300W) Wireless LAN standard IEEE 802.11 b/g/n Wireless security WPA2-PSK (AES); WPA2 compliant with support for WPA/WPA2 Personal WEP (64/128 bit) Frequency range 2.4 GHz Coordination modes Infrastructure mode AP mode; not supported for IEEE802.
Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B ES-300W: This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal.
• Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. Caution: Radio waves from this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as pacemakers, automatic doors, or fire alarms.
• If you are not going to use the scanner for a long period, be sure to unplug the AC adapter from the electrical outlet. Parent topic: Notices Battery Safety Instructions (ES-300W) • If the battery is not fully charged within the specified time, stop charging. Otherwise, the battery could become hot, emit smoke, rupture, or catch fire. • Do not place the product in a microwave oven or a high-pressure container. Otherwise, the battery could become hot, emit smoke, rupture, or catch fire.
Exercise caution when copying the following items: • Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. • Passports, driver's licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Restriction on disassembling and decompiling You may not disassemble, decompile or otherwise attempt to derive the source code of any software included with this product.
arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C. §1, et seq.
delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1 above. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity.
1.6d) above does not limit your rights to attorney's fees and expenses under applicable law; notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and expenses. 1.7 Opt-out.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
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