User’s Guide NPD5372-00 EN
User’s Guide Copyright and Trademarks Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
User’s Guide Contents Contents Fit to page printing. . . . . . . . . . . . . . . . . . . . . Pages per sheet printing. . . . . . . . . . . . . . . . . . Sharing the Product for Printing. . . . . . . . . . . . . Setup for Windows. . . . . . . . . . . . . . . . . . . . . Setup for Mac OS X. . . . . . . . . . . . . . . . . . . . . Copyright and Trademarks Copyright and Trademarks. . . . . . . . . . . . . . . . . . . 2 . 29 . 30 . 31 . 31 . 34 Introduction Ink Bottle Information Where to Find Information.
User’s Guide Contents For Windows. . . . . . . . . . . . . . . . . . . . . . . . . For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . Checking the Number of Sheets of Paper Fed. . . . Cleaning the Product. . . . . . . . . . . . . . . . . . . . . Cleaning the exterior of the product. . . . . . . . . Cleaning the interior of the product. . . . . . . . . Transporting the Product. . . . . . . . . . . . . . . . . . Checking and Installing Your Software. . . . . . . .
User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (other than Europe) ❏ Start Here (paper): Provides you with information on setting up the product and installing the software. ❏ User’s Guide (PDF): Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this product with a computer.
User’s Guide Introduction ❏ In this manual, Mac OS X 10.9.x refers to OS X Mavericks and Mac OS X 10.8.x refers to OS X Mountain Lion. Additionally, Mac OS X refers to Mac OS X 10.9.x, Mac OS X 10.8.x, Mac OS X 10.7.x, Mac OS X 10.6.x, and Mac OS X 10.5.8.
User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipment.
User’s Guide Important Instructions ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
User’s Guide Important Instructions & “Refilling Ink” on page 36 9
User’s Guide Getting to Know Your Product Getting to Know Your Product Product Parts Note: The illustrations in this manual are from a similar product model. Although they may differ from your actual product, the method of operation is the same. a. Paper support b. Ink tank unit c. Transportation lock d. Output tray e. Output tray extension f. Control panel g. Edge guide h.
User’s Guide Getting to Know Your Product a. Printer cover b. Ink tubes c. Ink reservoir tanks (Ink tanks) d. Print head (under this section) a. AC inlet b.
User’s Guide Getting to Know Your Product Guide to the Control Panel Buttons Buttons Functions P Turn the product on or off. b* Feeds paper into the product and then ejects it to clean. & “Cleaning the interior of the product” on page 49 H To perform print head cleaning, press for three seconds until the P light starts flashing. & “Cleaning the Print Head” on page 43 + Cancels a print job or stops printing. * While pressing the b button, turn on the product to print the nozzle check.
User’s Guide Paper Handling Paper Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
User’s Guide Paper Handling Media Type Size Loading capacity (sheets) Plain paper*1 Letter*2 Up to 12mm A3*2 Up to 5mm B4*2 Up to 5mm A4*2 Up to 12mm B5*2 Up to 12mm A5*2 Up to 12mm A6*2 Up to 12mm Legal*2 One sheet at a time User Defined Size*3 One sheet at a time #10 10 DL 10 C4 10 C6 10 Epson Bright White Ink Jet Paper A4*3 Up to 80 sheets Epson Matte Paper - Heavyweight A3+ Up to 10 sheets A3 Up to 10 sheets A4 Up to 30 sheets A3+ Up to 10 sheets A3 Up to 10 s
User’s Guide Paper Handling For this paper Printer driver paper type Plain paper* plain papers Epson Bright White Ink Jet Paper* plain papers Epson Iron-On Cool Peel Transfer Paper plain papers Epson Ultra Glossy Photo Paper Epson Ultra Glossy Epson Premium Glossy Photo Paper* Epson Premium Glossy Epson Premium Semigloss Photo Paper Epson Premium Semigloss Epson Photo Paper Glossy Photo Paper Glossy Epson Matte Paper – Heavyweight* Epson Matte Epson Double-Sided Matte Paper Epson Matte
User’s Guide Paper Handling B Slide the edge guide to the left. C Fan a stack of paper, then tap it on a flat surface to even the edges. D Load the paper with the printable side up, against the right side of the rear paper feed. The printable side is usually whiter or glossier than the other side. Note: Always load paper into the rear paper feed short edge first, even when you are printing landscape-oriented pictures.
User’s Guide Paper Handling E Slide the edge guide against the left edge of the paper, but not too tightly. Note: ❏ Leave enough space in front of the product for the paper to be fully ejected. ❏ For plain paper, do not load paper above the c arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.
User’s Guide Paper Handling B Slide the edge guide to the left. C Load envelopes short edge first with the flap facing down, against the right side of the rear paper feed. Then slide the edge guide against the left edge of the envelopes, but not too tightly.
User’s Guide Paper Handling Note: ❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes exceeds the limit for plain paper, press down on the envelopes to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time. ❏ Do not use envelopes that are curled or folded. ❏ Flatten the envelope and the flaps before loading. ❏ Flatten the leading edge of the envelope before loading.
User’s Guide Printing Printing Printer Driver and Status Monitor The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and the printer utilities help you check the product and keep it in top operating condition. Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site.
User’s Guide Printing ❏ Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Then select the product and then click Select printing preferences. ❏ Windows XP: Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes. Select the product, then click Printing Preferences on the File menu. From the shortcut icon on the taskbar Right-click the product icon on the taskbar, then select Printer Settings.
User’s Guide Printing Basic Operations Basic printing Note: ❏ The screen shots in this manual may vary depending on the model. ❏ Before you print, load paper properly. & “Loading Paper” on page 15 & “Loading Envelopes” on page 17 ❏ Refer to the section below for the printable area. & “Printable area” on page 71 ❏ After completing the settings, print one test copy and examine the results before printing an entire job. Basic product settings for Windows A Open the file you want to print.
User’s Guide Printing D Select the appropriate Document Size setting. You can also define a custom paper size. For details, see the online help. E Select Portrait (tall) or Landscape (wide) to change the orientation of your print. Note: Select Landscape when printing on envelopes. F Select the appropriate Paper Type setting. & “Paper type settings from the printer driver” on page 14 Note: Print quality is automatically adjusted for the selected Paper Type.
User’s Guide Printing B Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 21 Note: If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.9, 10.8 or 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box. C Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to select some of the items in this dialog box.
User’s Guide Printing F Select Print Settings from the pop-up menu. Note: Borderless printing is not available for this printer. G Select the appropriate Media Type setting. & “Paper type settings from the printer driver” on page 14 H Click Print to start printing. Canceling printing If you need to cancel printing, follow the instructions in the appropriate section below. Using the product button Press the + button to cancel a print job in progress.
User’s Guide Printing A Access the EPSON Status Monitor 3. & “For Windows” on page 58 B Click the Print Queue button. The Windows Spooler appears. C Right-click on the job you want to cancel and then select Cancel. For Mac OS X Follow the steps below to cancel a print job. A Click your product icon in the Dock. B In the Document Name list, select the document which is printing. C Click the Delete button to cancel the print job. For Mac OS X 10.9 or 10.
User’s Guide Printing Other Options Product presets (for Windows only) Printer driver presets make printing a snap. You can also create presets of your own. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 20 B Select a Printing Presets in the Main tab. Product settings are automatically set to the values displayed in the pop-up window. 2-sided printing (for Windows only) Use the printer driver to print on both sides of the paper.
User’s Guide Printing Note: ❏ This feature is not available for Mac OS X. ❏ This feature may not be available at some settings. ❏ This feature may not be available when the product is accessed over a network or is used as a shared printer. ❏ The loading capacity differs during 2-sided printing. & “Selecting Paper” on page 13 ❏ Only use papers that are suitable for 2-sided printing. Otherwise, the printout quality may deteriorate.
User’s Guide Printing Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 20 B Select Reduce/Enlarge Document and Fit to Page in the More Options tab, and then select the size of the paper you are using from Output Paper.
User’s Guide Printing Pages per sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 20 B Select 2-Up or 4-Up as Multi-Page in the Main tab. C Click Page Order, and make the appropriate settings. D Check the other settings and print.
User’s Guide Printing Sharing the Product for Printing Setup for Windows These instructions tell you how to set up your product so other users on the network can share it. First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the product to each network computer that will access it. Note: ❏ These instructions are for small networks only. To share the product on a large network, consult your network administrator.
User’s Guide Printing C Select Share this printer, then type a Share name. Note: Do not use spaces or hyphens in the share name. If you want to automatically download printer drivers for computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems of the other computers. Click OK, then insert the product software disk. D Click OK or Close (if you installed additional drivers).
User’s Guide Printing A Windows 8: Select Desktop, Settings charm, and Control Panel. Then select Devices and Printers from the Hardware and Sound category. Windows 7: Click the start button, select Devices and Printers. Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Windows XP: Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other Hardware category.
User’s Guide Printing Setup for Mac OS X To set up your product on a Mac OS X network, use the Printer Sharing setting. See your Macintosh documentation for details.
User’s Guide Ink Bottle Information Ink Bottle Information You can use the following ink bottles with this product. Ink bottles Part numbers Black 664 Cyan 664 Magenta 664 Yellow 664 Important: c Use of genuine Epson ink other than specified could cause damage that is not covered by Epson’s warranties. Note: Not all ink bottles are available in all regions. Color Black, Magenta, Cyan, Yellow Temperature Storage: -20 to 40 ˚C (-4 to 104 ˚F) 1 month at 40 ˚C (104 ˚F) Freezing:* -16 ˚C (3.
User’s Guide Refilling Ink Refilling Ink Ink Bottle Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink: ❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap. ❏ Do not tilt or shake an ink bottle after removing its seal; this can cause leakage.
User’s Guide Refilling Ink ❏ After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. ❏ Store ink bottles in a cool, dark place. ❏ Store the ink bottles in the same environment as the product. When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
User’s Guide Refilling Ink Refilling the Ink Tanks Note: The illustrations show how to refill the ink tank at the far left. However, the instructions are the same for all of the inks. Ink can be refilled at any time. A Unhook the ink tank unit from the product and lay it down. Note: Do not pull the tubes. B Open the ink tank unit cover, and then remove the cap of the ink tank. Note: ❏ Be careful not to spill any ink.
User’s Guide Refilling Ink C Snap off the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install the cap. Important: c Close the ink bottle cap tightly; otherwise ink may leak. Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap. D Refill the ink tank with the correct colored ink up to the upper line on the ink tank.
User’s Guide Refilling Ink Note: If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the cap securely and store the ink bottle upright for later use. E Close the cap onto the ink tank securely. F Close the ink tank unit cover.
User’s Guide Refilling Ink G Hook the ink tank unit onto the product.
User’s Guide Maintaining Your Product and Software Maintaining Your Product and Software Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by using the buttons. Using the Nozzle Check utility for Windows Follow the steps below to use the Nozzle Check utility.
User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product buttons. A Make sure that no lights are indicating errors. B Turn off the product. C Make sure that A4 or Letter size paper is loaded in the rear paper feed. D While holding down the b button, press the P button to turn on the product. E When the product turns on, release both the buttons. The product prints the nozzle check pattern.
User’s Guide Maintaining Your Product and Software c ❏Important: Do not open the printer cover or turn off the product during head cleaning. If the head cleaning is incomplete, you may not be able to print. ❏ If print quality does not improve after repeating this procedure three times, turn the product off and wait for at least twelve hours. Then run the nozzle check again and repeat head cleaning if necessary. If print quality has still not improved, contact Epson support.
User’s Guide Maintaining Your Product and Software E Follow the on-screen instructions. Using the control panel Follow the steps below to clean the print head using the product buttons. A Make sure that the transportation lock is set to the unlocked B Make sure that no lights are indicating errors. C Hold down the H button for three seconds. D When the P light stops flashing, print a nozzle check pattern to confirm that the head is clean. & “Checking the Print Head Nozzles” on page 42 position.
User’s Guide Maintaining Your Product and Software Using the Print Head Alignment utility for Mac OS X Follow the steps below to align the print head using the Print Head Alignment utility. A Make sure that no warnings or errors are indicated in the control panel. B Make sure A4-size paper is loaded in the rear paper feed. C Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 21 D Click the Print Head Alignment icon.
User’s Guide Maintaining Your Product and Software C Access the printer driver. & “Accessing the printer driver for Windows” on page 20 D Click the Maintenance tab, then click the Power Ink Flushing button. E Follow the on-screen instructions. Using the Power Ink Flushing utility for Mac OS X Follow the steps below to use the Power Ink Flushing utility. A Make sure that the transportation lock is set to the unlocked B Make sure that no warnings or errors are indicated in the control panel.
User’s Guide Maintaining Your Product and Software E Click the OK button. For Mac OS X A Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 21 B Click the Printer Settings button. The Printer Settings screen appears. C Select Off, 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or 12 hours as the Power Off Timer setting. D Select 3 minutes, 5 minutes, 10 minutes, or 15 minutes as the Sleep Timer setting. E Click the Apply button.
User’s Guide Maintaining Your Product and Software Checking the Number of Sheets of Paper Fed You can check the number of sheets of paper fed from the printer driver. Click the Printer and Option Information button on your printer driver’s Maintenance window (for Windows) or on the Epson Printer Utility 4 (for Mac OS X). Cleaning the Product Cleaning the exterior of the product To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions.
User’s Guide Maintaining Your Product and Software Transporting the Product If you move the product some distance, you need to prepare it for transportation in its original box or one of a similar size. c ❏Important: When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ A When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes.
User’s Guide Maintaining Your Product and Software F Set the transportation lock to the locked position. G Unhook the ink tank unit from the product and lay it down, and then make sure to close the cap onto the ink tank securely. Hook the ink tank unit onto the product. H If the output tray and the paper support are extended, close them. Secure both sides of the output tray and the paper support to the product’s outer casing with tape as shown in the following illustration.
User’s Guide Maintaining Your Product and Software c ❏Important: Keep the product level during transport. Otherwise, ink may leak. ❏ After you move it, remove the tape securing the print head and the covers of ink tanks, then set the transportation position. If you notice a decline in print quality, run a cleaning cycle or align the print lock to the unlocked head. ❏ Do not put opened ink bottles in the box with product.
User’s Guide Maintaining Your Product and Software Installing the software Insert the product software disk that came with your product and select the software you want to install on the Software Select screen. If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website to download and install the software. http://support.epson.
User’s Guide Maintaining Your Product and Software Windows Vista: Click Uninstall/Change or Uninstall, and then click Continue in the User Account Control window. Windows XP: Click Change/Remove or Remove. Note: If you chose to uninstall your product’s printer driver in step 5, select the icon for your product and then click OK. G When the confirmation window appears, click Yes or Next. H Follow the on-screen instructions. In some cases, a message may appear to prompt you to restart your computer.
User’s Guide Maintaining Your Product and Software Note: If you uninstall the printer driver and the name of your product remains in the Printers & Scanners (for Mac OS X 10.9), Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5) window, select the name of your product and click the - remove button.
User’s Guide Error Indicators Error Indicators You can identify many common product problems using the lights on your product. If the product stops working and the lights are on or flashing, use the following table to diagnose the problem, then follow the recommended corrective measures. = on, Lights = off, = flashing slowly, = flashing fast Problem and solution Paper out No paper is loaded. Load paper into the rear paper feed, and then press the b button.
User’s Guide Error Indicators Lights Problem and solution Waiting for initial ink to charge (Not ready to print) Initial ink charging may not be complete. Fill the ink tanks using all of the ink bottles supplied. Next, turn on the product and press the H button for 3 seconds until the P light starts flashing to start charging ink. Charging ink takes about 20 minutes. Wait until the P light stays on. *1 In some print cycles a very small amount of surplus ink may be collected in the ink pad.
User’s Guide Troubleshooting for Printing Troubleshooting for Printing Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor. Refer to the appropriate section below.
User’s Guide Troubleshooting for Printing When you access EPSON Status Monitor 3, the following window appears: Note: If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. EPSON Status Monitor 3 provides the following information: ❏ Technical Support: Click Technical Support to access the Epson technical support website.
User’s Guide Troubleshooting for Printing B Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Paper Jams !Caution: Never touch the buttons on the control panel while your hand is inside the product. c BeImportant: careful not to pull the cables or ink tubes, or touch other components inside the product unnecessarily. Otherwise, ink may leak or the product may be damaged. Note: ❏ Cancel the print job if prompted by a message from the printer driver.
User’s Guide Troubleshooting for Printing B Remove all of the paper inside, including any torn pieces. Note: Do not touch the white flat cable and ink tubes inside the product. C Close the printer cover. If the jammed paper remains near the rear paper feed, carefully remove the paper.
User’s Guide Troubleshooting for Printing D If the jammed paper remains inside the output tray, carefully remove the paper. E Carefully reload paper and press the b button to resume printing. Preventing paper jams If your paper jams frequently, check the following. ❏ The paper is smooth, not curled or wrinkled. ❏ You are using high-quality paper. ❏ The printable side of the paper is face up in the rear paper feed. ❏ The paper stack was fanned before loading.
User’s Guide Troubleshooting for Printing Good sample Good sample & “Horizontal banding” on page 63 & “Vertical banding or misalignment” on page 64 & “Horizontal banding” on page 63 & “Vertical banding or misalignment” on page 64 & “Incorrect or missing colors” on page 64 & “Blurry or smeared print” on page 64 Horizontal banding ❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
User’s Guide Troubleshooting for Printing Vertical banding or misalignment ❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 43 ❏ If you have not used the product for a long time, use the Power Ink Flushing utility of the printer driver. & “Replacing Ink inside the Ink Tubes” on page 46 ❏ Run the Print Head Alignment utility.
User’s Guide Troubleshooting for Printing ❏ Make sure the product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate properly if it is tilted. ❏ Make sure your paper is not damaged, dirty, or too old. ❏ Make sure your paper is dry and the printable side (the whiter or glossier side) is face up in the rear paper feed. ❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
User’s Guide Troubleshooting for Printing ❏ Check the margin settings in your application. Make sure that the margins are within the printable area of the page. & “Printable area” on page 71 ❏ Make sure the printer driver settings are appropriate for the paper size you are using. For Windows, check the Main window. For Mac OS X, check the Page Setup dialog box or Print dialog box. ❏ Uninstall the printer driver, then reinstall it.
User’s Guide Troubleshooting for Printing Printed side is smeared or scuffed ❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction. ❏ For Windows, select Thick paper and envelopes from Extended Settings in your printer driver’s Maintenance tab. For Mac OS X 10.5.8, select On from the Thick paper and envelopes. To display the Thick Paper and Envelopes, click through the following menus: System Preferences, Printers & Scanners (for Mac OS X 10.
User’s Guide Troubleshooting for Printing ❏ For plain paper, do not load paper above the line just under the c arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 13 ❏ Paper is not jammed inside the product. If it is, remove the jammed paper. & “Paper Jams” on page 60 ❏ You have followed any special loading instructions that came with your paper. ❏ The paper does not have any binder holes.
User’s Guide Troubleshooting for Printing The Product Does Not Print All lights are off ❏ Press the P button to make sure the product is on. ❏ Make sure that the power cord is securely plugged in. ❏ Make sure that your outlet works and is not controlled by a wall switch or timer. Lights came on and then went out The product’s voltage may not match the outlet rating. Turn off the product and unplug it immediately. Then check the label on the back of the product.
User’s Guide Product Information Product Information System Requirements For Windows System PC Interface Windows 8.1 (32-bit, 64-bit), Windows 8 (32-bit, 64-bit), 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 or higher(32-bit), or XP Professional x64 Edition USB For Mac OS X System PC Interface Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x, 10.9.x USB Note: The UNIX File System (UFS) for Mac OS X is not supported. Technical Specifications Note: Specifications are subject to change without notice.
User’s Guide Product Information Single sheets: Size A3 297 × 420 mm A4 210 × 297 mm 10 × 15 cm (4 × 6 in.) 13 × 18 cm (5 × 7 in.) A6 105 × 148 mm A5 148 × 210 mm B5 182 × 257 mm 9 × 13 cm (3.5 × 5 in.) 13 × 20 cm (5 × 8 in.) 20 × 25 cm (8 × 10 in.) 16:9 wide size (102 × 181 mm) 100 × 148 mm Letter 8 1/2 × 11 in. Legal 8 1/2 × 14 in. Paper types Plain paper or special paper distributed by Epson Thickness (for plain paper) 0.08 to 0.11 mm (0.003 to 0.004 in.
User’s Guide Product Information Single sheets: Envelopes: Minimum margin Media type Single sheets Envelopes A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) C 3.0 mm (0.12 in.) 20 mm (0.78 in.) Note: Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may be smeared.
User’s Guide Product Information Mechanical Dimensions Storage Width: 705 mm (27.8 inches) Depth: 322 mm (12.7 inches) Height: 215 mm (8.5 inches) Printing* Width: 705 mm (27.8 inches) Depth: 798 mm (31.4 inches) Height: 415 mm (16.3 inches) Weight Approx. 12.2 kg (26.9 lb) without the ink and the power cord. * With the output tray, output tray extension, and the paper support extended.
User’s Guide Product Information Humidity Operation:* 20 to 80% RH Storage:* 5 to 85% RH * Without condensation Standards and approvals European model: Low voltage directive 2006/95/EC EN60950-1 EMC directive 2004/108/EC EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 Interface USB - Compatible with the USB 2.
User’s Guide Where To Get Help Where To Get Help Technical Support Web Site Epson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/ http://www.epson.eu/Support (Europe) If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at: http://www.epson.com http://www.epson.
User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.
User’s Guide Where To Get Help Telephone number Fax number Address 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (http://www.epson.com.
User’s Guide Where To Get Help Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline (Phone): 84-8-823-9239 Service Center: 59, Truong Dinh Street, District 1, Hochiminh City, Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.
User’s Guide Where To Get Help Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: (852) 2827-8911 Fax: (852) 2827-4383 Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web (http://www.epson.com.my) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Trading (M) Sdn. Bhd. Head Office.
User’s Guide Where To Get Help Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26
User’s Guide Where To Get Help Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty 81
User’s Guide Index Index 2 H 2-sided printing...............................................................................27 Head cleaning Mac OS X.....................................................................................44 product buttons..........................................................................45 Windows......................................................................................44 Help Epson.........................................................................
User’s Guide Index printable area...............................................................................71 specifications...............................................................................70 wrinkling......................................................................................68 Print head aligning.........................................................................................45 checking...................................................................................
