ET-5800/ET-5850/ET-5880 User's Guide
Contents ET-5800/ET-5850/ET-5880 User's Guide .................................................................................................. 15 Product Basics .......................................................................................................................................... Using the Control Panel ..................................................................................................................... Control Panel Buttons and Lights ...................................
Using Epson Remote Print ........................................................................................................... Using Epson Scan to Cloud........................................................................................................... Using AirPrint .................................................................................................................................... Android Printing Using the Epson Print Enabler ...................................................
Selecting Printer Language and Interface Settings ............................................................................ 79 Printing Language and Interface Options ...................................................................................... 80 Printing a PCL or PS3 (PostScript) Status Sheet ............................................................................... 81 Loading Paper ...........................................................................................................
Custom Color Correction Options - Windows.......................................................................... 121 Image Options and Additional Settings - Windows.................................................................. 122 Header/Footer Settings - Windows ......................................................................................... 122 Selecting a Printing Preset - Windows.........................................................................................
PCL Driver Locked Setting Options ........................................................................................ 159 Printing with the PostScript (PS3) Printer Software - Windows ........................................................ 160 Selecting Basic Print Settings - PostScript Printer Software - Windows ...................................... 161 Selecting Default Print Settings - PostScript Printer Software - Windows....................................
Changing the Save Settings ........................................................................................................ 206 Save Settings.......................................................................................................................... 208 Customizing Action Icons ............................................................................................................ 210 Scanning in Epson Scan 2 .........................................................................
Fax Sending Options .............................................................................................................. Sending a Fax at a Specified Time ......................................................................................... Sending a Fax on Demand ..................................................................................................... Sending a Stored Fax .............................................................................................................
Adjusting Print Quality............................................................................................................................ Print Head Maintenance................................................................................................................... Print Head Nozzle Check............................................................................................................. Checking the Nozzles Using the Product Control Panel ........................................
Solving Copying Problems ............................................................................................................... Product Makes Noise, But Nothing Copies.................................................................................. Product Makes Noise When It Sits for a While............................................................................. Originals Do Not Feed From the Automatic Document Feeder....................................................
Line of Dots Appears in All Scanned Images............................................................................... 345 Straight Lines in an Image Appear Crooked ................................................................................ 345 Scanned Image Quality Problems ............................................................................................... 345 Image Colors are Patchy at the Edges ........................................................................................
External USB Device Specifications................................................................................................. 365 Network Interface Specifications ...................................................................................................... 367 Safety and Approvals Specifications ................................................................................................ 369 Notices ...........................................................................................
ET-5800/ET-5850/ET-5880 User's Guide Welcome to the ET-5800/ET-5850/ET-5880 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product.
Control Panel Buttons and Lights 1 The 2 The 3 The LCD screen 4 The 5 The output tray button 6 The received fax light power button and power light home button help button The LCD Screen Status Icon Information Entering Characters on the LCD Screen Job/Status Screen Viewing Animations Parent topic: Using the Control Panel 17
The LCD Screen 1 Displays various status information; select an icon to check its status or adjust its settings 2 Menu options 3 Select to display the Job/Status menu 4 Select a tab to view different options and settings 5 Setting options 6 Displays available buttons Parent topic: Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description Displays the maintenance box status screen.
Icons Description Displays the network connection status; select the icon to set up or change your network connection. • The product is not connected to a wired (Ethernet) network. • The product is connected to a wired (Ethernet) network. • The product is not connected to a wireless network. • The product is searching for an SSID or experiencing a wireless network connection issue. • The product is connected to a wireless network; the number of bars indicates the connection's signal strength.
1 Displays the character count 2 Moves the cursor left or right 3 Switches between uppercase and lowercase characters, numbers and symbols 4 Switches between characters and numbers or symbols 5 Displays a list of common domain names to choose from 6 Enters a space 7 Select when you are finished 8 Deletes the previous character Parent topic: Control Panel Buttons and Lights 20
Job/Status Screen You can press the Job/Status button to view the status of your product or print jobs. 1 Select to view active jobs or the job history 2 Select a job filter 3 Displays a list of ongoing jobs or the job history 4 Displays approximate maintenance box level 5 Displays any errors; select the error for details Parent topic: Control Panel Buttons and Lights Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1.
Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Date/Time Settings. You see a screen like this: 3. Select Daylight Saving Time. 4.
6. Select the date format you want to use. 7. Use the numeric keypad to enter the current date. 8. Select the time format you want to use. 9. Use the numeric keypad to enter the current time. Parent topic: Using the Control Panel Selecting Your Country or Region Before using your product, select the country or region in which you are using your product. Note: If you change the country or region, your fax settings return to their defaults and you must select them again.
Parent topic: Using the Control Panel Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: • Network settings • Web Service settings • Scan settings • System Administration settings • Fax settings • Web Config settings • EpsonNet Config settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2.
3. Use the displayed keyboard to enter a password and select OK. 4. Enter your password again to confirm. Note: Keep a copy of your password in a safe place. 5. Select OK. 6. Turn Lock Setting on. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance.
You see a screen like this: 3. Select Add New. Enter the Administrator password, if necessary. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset.
5. Select the settings you want to save and select Register. You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK.
8. Select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list. Parent topic: Setting a Password and Locking the Control Panel Related tasks Entering Characters on the LCD Screen Setting User Feature Restrictions (Access Control) Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product.
4. Select On. 5. Enable Accept Unknown User Jobs to allow users to print from generic drivers or use the WSD scanning function. Parent topic: Using the Control Panel Related tasks Setting a Password and Locking the Control Panel Entering a User ID and Password for Scanning Entering a User ID and Password for Printing Changing LCD Screen Language You can change the language used on the LCD screen. Note: This setting can be locked by an administrator.
4. Scroll down and select Language. 5. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Sound. You see a screen like this: 3.
• To select a specific sound level, select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 4. If you did not mute the sounds, select Button Press to adjust the volume level. 5. Press to decrease or to increase the sound. 6. Select OK to exit. Note: You can also adjust the Sound Type and the sound level for various product functions.
4. Press the – or + icons to decrease or increase the brightness. 5. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1.
Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > PC Connection via USB. You see a screen like this: 3. Select Disable. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem.
7 Paper cassette 2 1 Paper support and extension 2 Rear paper feed edge guides 3 Rear paper feed slot (paper tray) 4 Output tray 5 Paper cassette edge guides 6 Paper cassette Parent topic: Product Parts Locations 35
Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
7 Ink tank cap 1 Maintenance box cover 2 Scanner unit 3 Print head 4 Transportation lock 5 Inner cover Parent topic: Product Parts Locations 37
Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. 1 Rear cover 2 AC inlet 3 Line port 4 USB port 5 LAN port 6 EXT. port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
Parent topic: Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Sleep Timer. You see a screen like this: 3.
Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Power Off Timer. You see a screen like this: 3. Select a time period between 30minutes and 12h (12 hours).
Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
3. Select Web Service Settings > Epson Connect Services. You see a screen like this: 4. Select Register. 5. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related tasks Setting Up Epson Connect Services Related topics Wi-Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network.
3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software. 4. Download and install the Remote Print software. 5. Enter the email address and optional access key of your Epson product during Remote Print setup. 6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.
Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website.
Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below. 2.
Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive. Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners. 1.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network.
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings.
7. Select the Enter Password field and enter your wireless password using the on-screen keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers and symbols, select . • To enter a space, select Space. 8.
The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode (Simple AP) You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile devices, or other devices (up to 8) without a wireless router or access point. Note: Make sure the Epson iPrint app or another compatible Epson printing app is installed on your mobile device before connecting to the product. 1. Press the 2. Select the home icon, if necessary. icon. You see a screen like this: 3.
You see this screen: 5. Do one of the following to complete Wi-Fi Direct setup: • For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the instructions on your device. Select Next on the LCD screen to display your product information, then open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen. • For Android devices, select Android. Open the compatible Epson printing app on your device and select your product.
Note: If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup. 5. Select Change.
You see this screen: 6. Do one of the following: • To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select Change, then use the on-screen keyboard to enter the new network name. • To change the Wi-Fi Direct password, select Change Password and select Yes. Use the onscreen keyboard to enter your new Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long.
• To enter a space, select Space. • To finish entering your network name or password, select OK. 8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. Note: Make a note of the SSID and password that appear. 9. Press the home button to return to the Home screen. Computers and wireless devices can now access the product using the new network name and password.
You see a screen like this: 3. Select Router. 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you press Start Setup within two minutes of activating WPS on your router. 7. Press the home icon to return to the Home screen. The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, repeat these steps to try again.
1. Make sure a few sheets of plain paper are loaded in the cassette. 2. Press the home icon, if necessary. 3. Select Settings > General Settings > Network Settings. You see a screen like this: 4. Select Network Status > Print Status Sheet. 5. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have.
You see a screen like this: 4. Select Connection Check. 5. Select Print Check Report to print the network connection report. Examine any error codes and solutions shown on the network connection report.
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product.
Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. • Make sure your router or access point is turned on, and is correctly connected to your computer or network device. • Turn off the router or access point, wait about 10 seconds, and turn it on again. No wireless network names (SSID) found.
Error code and message Solution E-5 If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings. Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.
Error code and message Solution E-9 Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device. Connection using are trying to connect to your product. the EpsonNet Setup is available. Contact your network administrator for assistance.
Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually. the first number • Confirm that the subnet mask and default gateway -IP address, subnet mask, or default addresses for other devices are the same.
Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again.
You see a screen like this: 3. Select Advanced > Email Server > Server Settings. You see a screen like this: 4. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.
5. Select Proceed to save your settings. 6. Select Close to exit. 7. Select Connection Check to verify the connection to the email server. Parent topic: Wi-Fi or Wired Networking Related tasks Scanning to Email Forwarding Received Faxes Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
Changing a USB Connection to a Wi-Fi Connection If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet.
• Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.
5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. 8. Select Close.
Enabling PCL or PostScript Printing Before enabling PCL or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet (ET-5880). To download the PCL or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
3. Follow the on-screen instructions until you see this screen: 4. If your product is already connected to a network, select Yes: Network connection and click OK.
5. Make sure your product is selected, and click OK. A message appears when the installation is complete. 6. If your product is not connected to a network, select No: USB connection and click OK. Connect a USB cable to your product's USB port, and connect the other end of the cable to your computer. A message appears when the installation is complete.
3. Double-click EPSON. 4. Click Continue on the next two screens. 5. Click Agree. 6. Click Install. 7. If necessary, enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling PCL or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product. Note: These settings can be locked by an administrator.
PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing.
Option Available settings Description Font Source Resident Uses a font preinstalled on the printer Download Uses a font you have downloaded Font Number 0 to 111 Selects the default font number for the default font source Pitch 0.44 to 99.99 cpi Selects the default font pitch if the font is scalable and fixed-pitch (availability depends on font source and number settings) Height 4.00 to 999.
Option Available settings Description Error Sheet On/Off Prints a sheet showing the status when errors occur during PostScript or PDF printing Coloration Color Selects the color mode for PostScript printing Mono Binary On/Off Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. PDF Page Size Various sizes Selects the paper size when printing a PDF file.
You see a screen like this: 3. Select the printing language and interface options for your connection type. 4. When you are finished, press the home button to return to the Home screen. Printing Language and Interface Options Parent topic: Enabling PCL or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use.
Printing Language menu Option Available settings Description USB Auto Select the language for the USB or network interface Network PCL PS PDF Parent topic: Selecting Printer Language and Interface Settings Printing a PCL or PS3 (PostScript) Status Sheet You can print a PCL or PS3 (PostScript) status sheet to confirm the current font information. 1. Press the home button, if necessary. 2. Select Settings > Print Status/Print > Print Status Sheet. You see a screen like this: 3.
Parent topic: Enabling PCL or PostScript Printing 82
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassettes Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Cassettes You can load paper up to this size in the paper cassettes: Legal (8.5 × 14 inches [216 × 356 mm]) 1.
2. Slide the side edge guides outward all the way, then slide the side front edge guide to the paper size you are using. 3. Load paper with the printable side facedown. 4. Slide the side edge guides against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides.
5. Insert the paper cassette all the way into the product. 6. Do one of the following: • Select the size and type of paper you loaded on the LCD screen. • Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting to select the size and type of paper you loaded. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load only plain paper in cassette 2. • Load paper short edge first, no matter which way your document faces.
• Do not load paper above the line underneath the arrow mark inside the edge guides. • Check the paper package for any additional loading instructions.
Loading capacity Paper type Paper size Plain paper A4 (8.3 × 11.7 inches 250 [210 × 297 mm]), Letter (8.5 × 11 inches [216 × 279 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) Letterhead paper Recycled paper Colored paper Pre-printed paper High-quality plain paper Cassette 1 A5 (5.8 × 8.2 inches [148 × 210 mm]), A6 (4.1 × 5.8 inches [105 × 148 mm]), B6 (5 × 7.
Loading capacity Paper type Paper size Cassette 1 Cassette 2 Rear paper feed (paper tray) Plain paper User defined (3.5 × 5 inches [89 × 127 mm] to 8.5 × 14 inches [215.9 × 355.6 mm]) 250 — — User defined (3.5 × 14 1 inches [89 × 355.7 mm] to 8.5 × 47.2 inches [215.9 × 1200 mm]) — — User defined (7.5 × — 10.1 inches [182 × 257 mm] to 8.5 × 14 inches [215.9 × 355.6 mm]) 250 — User defined (7.5 × 14 — inches [182 × 355.7 mm] to 8.5 × 47.2 inches [215.9 × 1200 mm]) 1 — User defined (2.
Loading capacity Paper type Paper size Cassette 1 Cassette 2 Rear paper feed (paper tray) 50 — 20 50 — — User defined (3.5 × 14 1 inches [89 × 355.7 mm] to 8.5 × 47.2 inches [215.9 × 1200 mm]) — — User defined (2.5 × 5 inches [64 × 127 mm] to 8.5 × 14 inches [215.9 × 355.6 mm]) — — 20 User defined (2.5 × 14 — inches [64 × 355.7 mm] to 8.5 × 236.2 inches [215.9 × 6000 mm]) — 1 Thick paper (24 to 43 Supported paper lb [91 to 160 g/m2]) sizes* User defined (3.
Epson Paper Capacity Paper type Loading capacity Cassette 1 Epson Bright White Paper Cassette 2 250 sheets Rear paper feed slot 50 sheets Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte 100 sheets — 50 sheets — 20 sheets Epson High Quality Ink Jet Paper Epson Premium Photo Paper Glossy 20 sheets Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Glossy Epson Premium Presentation Paper Matte Note: When printing at a user-defined si
You can automatically print double-sided from any paper source on the following sizes of standard paper: • Letter (8.5 × 11 inches [216 × 279 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) • Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]) • Oficio 9 (8.46 × 12.
Paper type Size Manual double-sided printing capacity Thick paper 1 (25 to 43 lb [91 to 160 Supported paper sizes1 g/m2]) User defined2 Thick paper 2 (43 to 68 lb [161 to 256 g/m2]) 10 sheets 1 sheet 1 : Select the paper specification link below to view the list of supported paper sizes. 2 : Available only when printing from a computer.
Paper Type Size Part number Sheet count Epson Premium Presentation Paper Matte 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.5 × 11 inches [216 × 279 mm]) S041257 50 S042180 100 Letter (8.5 × 11 inches [216 × 279 mm]) S041141 20 S041649 50 S041271 100 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.5 × 11 inches [216 × 279 mm]) S042183 25 S041667 50 Epson Ultra Premium Photo Paper 8 × 10 inches (203 × 254 mm) Glossy Letter (8.
For this paper Select this paper Type or Media Type setting Pre-printed paper Preprinted Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Thick paper (25 to 40 lb [91 to 150 g/m2]
You see a screen like this: 2. Select a paper source. 3. Select the size and type of paper you loaded. 4. Select the back arrow to select another paper source or press the Home screen. Paper Type Settings - Control Panel Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded.
Paper type loaded Paper Type setting Colored paper Color Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Prem.
Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings. 3. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs.
Paper Source Settings option Available settings Description Paper Setup Auto Display On Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product Off Note: If you disable this setting, you will not be able to print using AirPrint. Parent topic: Selecting the Default Printer Settings Selecting the Universal Print Settings You can change the default universal print settings using the control panel on the product.
Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Settings option Available settings Description Top Offset — Adjust the top or left margin — Adjust the top or left margin of the back page when printing double-sided Check Paper Width On Off Select On to check the paper width before printing.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product.
Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder. Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them. Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 1. Slide the ADF edge guides outward. 2.
3. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up.
4. Slide the ADF edge guides against the originals, but not too tightly.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or in the ADF. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4. Select Copy.
6. Change any of the displayed settings as necessary. 7. Select Advanced to view and change additional copy settings, if necessary. 8. Select Preview to preview your copy on the LCD screen. 9. Select Presets to save your copy settings. Note: Presets can be locked by an administrator. If you can't access or change this setting, contact your administrator for assistance. 10. When you are ready to copy, press the Copy icon. Note: To cancel printing, press the stop button or select Cancel.
Copying option Available settings Description Paper Setting Various sources Select the paper source that you want to use. If you select Auto, paper is fed automatically depending on the paper settings you selected for the paper sources.
Copying option Available settings Description Finishing Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets Mixed Size Originals Off Select On to copy originals of varying sizes in their original sizes Orientation (Original) Readable Direction Specifies the orientation of your originals Left Direction Readable Direction: On Left Direction: Image Quality
Copying option Available settings Description Reduce to Fit Paper Off Select On to automatically decrease the image by the percentage you select On Remove Shadow Off On Remove Punch Holes Off ID Card Copy Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Select On to erase the binding holes on a document On On Select On to copy both sides of an ID card onto one side of a sheet of paper Parent
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Entering a User ID and Password for Printing Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.
7. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 8. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 9. Select the Quality setting that matches the print quality you want to use. 10. Select a Color option: • To print a color document or photo, select the Color setting.
Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source. Paper Cassette 2 Selects the paper in cassette 2 as the paper source. Paper Tray Selects the paper in the rear feed as the paper source.
2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
Note: These settings are not saved with your document.
• Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK.
Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button.
5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties.
• Windows 7: Click Printer properties. and select Devices and Printers. Right-click your product and select • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4.
Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings.
Setting Options Description Multi-Page Off Prohibits multi-page settings 2-Up Allows printing of 2 pages on one sheet of paper 4-Up Allows printing of 4 pages on one sheet of paper 6-Up Allows printing of 6 pages on one sheet of paper 8-Up Allows printing of 8 pages on one sheet of paper 9-Up Allows printing of 9 pages on one sheet of paper 16-Up Allows printing of 16 pages on one sheet of paper — Lets you lock all print settings All Document Settings Parent topic: Locking Printer Setti
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Printer Settings and click the Maintenance tab. 2. Click the Printer and Option Information button. 3. Select the Save Access Control settings checkbox. 4. Click the Settings button. 5. Enter your user name and password. 6. Click OK.
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window: 3.
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab.
5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to the printing preferences window.
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 13. Click OK to save your settings. You see your application's Print window. 14. Click OK or Print to start printing.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop-up menu.
Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 11. Select the Print Quality setting you want to use. 12. Select any of the available print options.
Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Quality For text and graphics with increased quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options. 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3.
4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related references Double-sided Printing Capacity Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job.
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S) or Setting Up Your Epson Printer on Your Chromebook (Canada).
You see a window like this: 3. Make sure Acquire from Printer is selected and click Get. The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the PCL Printer Software - Windows Selecting Basic Print Settings - PCL Driver - Windows Select the basic settings for the document or photo you want to print.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select the PCL option of your product as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select any of the available print options. 9.
1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Right-click on your product, select the PCL option, and select Manage > Printing preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click on your product, select the PCL option, and select Printing preferences. • Windows 7: Click and select Devices and Printers.
2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with the PCL Printer Software - Windows Locking Printer Settings - PCL Driver - Windows Administrators can lock some printer settings to prevent unauthorized changes. 1.
You see this window: 4. Select the checkbox for the settings you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. PCL Driver Locked Setting Options Parent topic: Printing with the PCL Printer Software - Windows PCL Driver Locked Setting Options Select the options you want to use for any locked print settings.
Setting Options Description Watermark Various text watermarks Lets you select the text for the watermark or prohibit watermarks Add/Delete Lets you add or delete a customized text or image-based watermark Settings Lets you select the size, position, and other watermark settings Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Allows color printing Grayscale Allows printing in black or shade
Parent topic: Printing from a Computer Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • A6 (4.1 × 5.8 inches [105 × 148 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • No. 10 (4.1 × 9.
You see this window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: • To print text and graphics in black only, select the Black & White setting. • To print a color document or photo, select the Color setting. 7. To select additional layout and printing options, select Advanced and select additional settings as necessary. 8. Click the Layout tab.
You see this window: 9. Select the print options as necessary. 10. Click OK when you are finished. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Related references Paper Source Options - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printing preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name and select Print Preferences. • Windows 7: Click and select Devices and Printers. Right-click your product name and select Printing Preferences. • Windows Vista: Click and select Control Panel.
• Executive (7.25 × 10.5 inches [184 × 267 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Paper Feed from the pop-up menu. You see these settings: 9.
10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the MediaType setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. • For the best printing with reduced speed, select Maximum. 13.
• Select Color Matching to fine-tune the colors in your printout. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Printing Your Document or Photo - Mac Cancelling Printing Using a Product Button If you need to cancel printing, select Cancel on the LCD screen.
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods.
3. Press the home button, if necessary. 4. Select Scan. You see a screen like this: 5. Select one of the following Scan to options: • Network Folder/FTP saves your scan file to a specified folder on a network. • Email lets you send scanned files through a pre-configured email server. • Computer lets you scan to a connected computer using your saved scan settings. • Memory Device saves your scan file on a USB device and lets you select the file format, quality, and other settings.
Scanning to the Cloud Control Panel Scanning Options Parent topic: Starting a Scan Related tasks Using Presets Entering Characters on the LCD Screen Related topics Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product's control panel. You need to have a preconfigured email server before you can scan to email. You can enter email addresses directly on the product's control panel or select them from the Recipient tab.
4. Select Email. You see a screen like this: 5. Do one of the following: • Select an email address from any of the displayed frequent contacts. • Select Keyboard to use the on-screen keyboard to enter the email address for the recipient(s) and select OK. • Select Contacts and choose an email address from the list. • Select History to choose an email address from your recent scan history. 6. Select Scan Settings. 7. Select File Format to choose the file format for your scan. 8.
Your product scans your original and emails the scanned file. Parent topic: Starting a Scan Using the Product Control Panel Scanning to a Connected Computer You can scan an original and save it to a connected computer using your product's control panel. The computer must be connected using a USB cable or connected to the same network as your product. You can save the scanned file as a JPEG or PDF file, or attach it to an email.
You see a screen like this: 5. Select Select action and choose one of the following options: • Preview on Computer to preview the scan and select file save settings in ScanSmart. • Save as JPEG to save the scanned image as a JPEG file. • Save as PDF to save the scanned document or image as a PDF file. 6. Change any of the displayed settings as necessary. 7. Select Send. Your product scans the original and sends the file to the connected computer.
3. Press the home button, if necessary. 4. Select Scan. You see a screen like this: 5. Select Memory Device.
6. Select the settings as necessary. 7. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 8. Select Save. Your product scans your original and saves the scanned file to the connected memory device.
You see a screen like this: 4. Select Cloud. You see a screen like this: 5. Select the + icon and select a cloud destination. 6. Select the settings as necessary.
7. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 8. Select Upload. Your product scans your original and saves the scanned file to the selected destination. Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options Select the options you want to use for scanning.
Scan Settings Available options Description 2-Sided 1-Sided 2-Sided Lets you scan 2-sided originals placed in the ADF. If you select 2-Sided, you can also select the Orientation (Original) and the Binding (Original).
Setting Up and Scanning to a Network Folder or FTP Server Before you can scan to a network folder on your computer or on an FTP server, you need to create a shared folder and optionally register its location to your product's contact list. Select the links below as necessary to create and register the folder, and to scan to it over the network.
2. If the computer's name uses any characters that are not alphanumeric (letters or numbers), do one of the following to change the computer's name: • Windows 10 or 8.x: Select Rename this PC and follow the on-screen prompts. • Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows Help for instructions, if necessary.) Note: You need to be logged into Windows as an administrator to change the computer's name. After changing the name, restart your computer. 3.
13. Click OK or Close. Now you can register the folder path to your product contacts list. Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Registering Contacts for Network Folder or FTP Scanning - Web Config You can register a list of contacts for scanning to a network folder or FTP server using Web Config and your computer's internet browser. Before you begin, print a network status sheet and locate the IP address for your product on the sheet.
• Connection Mode: For FTP locations, select Passive Mode if there is a firewall between the product and FTP server. • Port Number: For FTP locations, enter the port number. • Certificate Validation: For FTP locations, choose to enable or disable an imported certificate. 8. Click Apply. After a moment, you see a message telling you that contact registration is complete. 9. Close your web browser.
3. Select Add Entry. 4. Select Add Contact. 5. Do one of the following: • To create a contact for scanning to fax, select Fax. • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP, select Network Folder/FTP. 6. Select the number you want to use for the contact you are adding. 7. Select the Name field. Use the on-screen keyboard to enter the contact name (up to 30 characters) and select OK. 8. Select the Index Word field.
Note: Make sure the date and time are set correctly before using this feature. 1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place your originals in the ADF. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Network Folder/FTP.
You see a screen like this: 5. Do one of the following: • Choose a saved location on the Destination tab. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP. Then select the Enter Location field, enter the folder location, and select OK. Enter other information as necessary. Enter the folder path name for the location setting in one of the following formats depending on the Communication Mode setting you selected: • SMB: \\host name\folder • FTP: ftp://host name/
10. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 11. Select Save. Your product scans your original and saves it in the selected location.
You see an Epson Scan 2 window like this: 189
Parent topic: Starting a Scan Related tasks Starting a Scan from a Scanning Program Entering a User ID and Password for Scanning Related topics Placing Originals on the Product Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 191
Parent topic: Starting a Scan Related tasks Entering a User ID and Password for Scanning Related topics Placing Originals on the Product Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see this window: 3. Select Access Control. 4. Enter your user name and password. 5. Click OK. Parent topic: Starting a Scan Scanning a Document in Epson ScanSmart You can scan and review documents and photos in Epson ScanSmart. Note: The images in this guide show Windows screens. Mac screens may be slightly different. Depending on your product model and software version, not all options may be available. 1. Load your original into the product. 2. Open Epson ScanSmart on your computer.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson ScanSmart. You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN.
The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. • Select Rotate Right to rotate each scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6.
You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Save.
You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language. • Select the folder on your computer where the document is saved. 4. Click Save.
1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Attach to Email. You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language.
2. In the Select Action window, click one of the cloud service send options. You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: • Select the folder in your account where you want to send the document. • The document type and scan date for the file name are automatically detected. You can change them as necessary.
Printing a Scan You can print your scanned image and save the scanned file to your computer. Note: Printing scanned images is available only with Epson printers. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Print. You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print.
4. Click Print. Parent topic: Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you can change various scanning settings. Changing the Epson Product Changing the Scan Settings Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer.
You see a screen like this: 2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button.
You see a screen like this: 2. Do one of the following: • To change Document Mode settings, select Document Mode > Custom Settings. • To change Photo Mode settings, select Photo Mode and click Close. When you start a scan, you will be prompted to select scan settings.
You see a screen like this: 3. Change the settings as necessary and click Save.
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
You see a screen like this: 3. Change the settings as necessary: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the Settings button.
You see a screen like this: 2. Click the Save Settings tab.
You see a screen like this: 3. Click Options for a file format and change the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved.
Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images Setting Options Description Image Quality Options — Sets a compression level by moving a slider or entering a value. File size increases when high resolution is selected. Encoding (Windows only) Standard Images load from top to bottom in a web browser.
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2. Click the Customize Actions tab.
You see a screen like this: 3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features.
You see this window: 212
2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary. 5.
13. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options. 14. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to modify the file name settings. 15. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 16. Click Scan.
Stitch Images When scanning double-sided originals, lets you lay out images from both sides of the original onto one scanned page. Rotate Rotates the original image clockwise to the desired angle before scanning it. Select Auto to allow your product to automatically rotate the image based on the orientation of the text (may take longer to scan). Correct Document Skew Corrects skewed originals, image contents, or both.
Color Enhance Enhances the shades of the color you select in the scanned image. This setting is available only if you select Grayscale or Black & White as the Image Type setting. Brightness Adjusts the overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark areas of the overall scanned image. Gamma Adjusts the midtone density of the scanned image. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
6. Select Searchable PDF as the Image Format setting. 7. Select Options from the Image Format list. You see this window: 8. Select any of the options on the General tab. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Select the Security tab if you want to add a password to the PDF or protect printing or editing properties. 12. Click OK. 13. Confirm the File Name setting and select a Folder setting for your document. 14. Click Scan.
Related topics Placing Originals on the Product Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs. JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality.
• The image may become too large to fit on your display or print on paper If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: • You will scan the image at its original size but enlarge it later in an image-editing program. Increase the Epson Scan 2 Resolution setting in your scan.
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of your network settings and fax data.
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment.
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings.
Related tasks Using the Fax Setup Wizard Receiving Faxes Automatically Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
You see a screen like this: 3. Select Proceed. 4. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when you are done. 5. On the Your Phone Number screen, use the displayed keypad to enter your fax number, up to 20 characters. Select OK when you are done. Note: The name and phone number in the fax header identifies the source of the faxes you send. 6.
7. On the Proceed screen, confirm the displayed settings and select Proceed, or press the back arrow to change the settings. 8. On the Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. If there are any errors reported, try the solutions on the report and run the check again. If the Select Line Type screen appears, select the correct line type.
3. Select Access Code. 4. Select Use. 5. Select the Access Code field. 6. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. The number of rings should be higher than the number of rings your answering machine is set to for answering a call.
Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone. Parent topic: Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings. Note: These settings can be locked by an administrator.
Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes. Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes.
Setting Options Description Receive Mode Manual Lets you confirm whether an incoming fax should be printed; a telephone must be connected to the product Auto Automatically receives and prints faxes. All If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two or more phone numbers to the same line and assign different ring patterns to each.
Setting Options Description Auto Rotation Off Sends an A4 or letter-size document that is placed long edge first into the ADF as an A3-size fax. On Batch Send Off Sorts outgoing faxes by recipient in the product's memory, and then sends them as a batch. On Save Failure Data Off Saves faxes that failed to be sent in the product’s memory. You can resend the faxes from the product's Job Status menu. On When you select On, you can select a time period to store the saved faxes.
Setting Options Description Unconditional Save/Forward Save to Inbox Saves received faxes in printer's inbox Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Device Converts received faxes to PDFs and saves them on an external memory device connected to the printer Forward Forwards received faxes to another fax machine, or converts them to PDFs and forwards them to a shared folder on a network or an email address.
Setting Options Description Add Reception Information On Select On to include the date, time, the sender's information, and a page number in the header of your incoming faxes. 2-Sided On Off Select On to print incoming faxes double sided. You can also select the Binding Margin. Off Print Start Timing Collation Stack All Pages Received Select to print incoming faxes after the product receives all of the pages of the document.
Setting Options Description Backup Error Report On Select On to print a report when a backup error for sending faxes occurs Off Fax Log Auto Print Attach Fax Image to Report Fax Log Layout Report Format Output Method Off Does not print a fax log On(Every 30) Prints a fax log after every 30 fax jobs are completed On(Time) Prints a fax log at a specified time. If the number of completed fax jobs exceeds 30, the fax log prints before the specified time.
Setting Options Description Direct Dialing Restrictions Off Does not restrict dialed fax numbers. On Allows faxing only to numbers stored in the contacts list or history. Enter Twice Requires you to enter fax numbers twice to prevent errors. Broadcasting Restrictions Off Select On to allow only one fax number to be entered as the recipient Confirm Address List Off On Selects whether or not to display a recipient confirmation screen before a fax is sent.
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Faxing Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 200 contacts and contact groups combined. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary.
4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK.
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. Note: This field is automatically populated after you enter the name. This field is optional. 9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number. You can enter up to 64 characters. Select OK when you are done.
3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK.
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon. 5. Select Add Group.
6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. Note: This field is automatically populated after you enter the group name. This field is optional. 9. Select Contact(s) Added to the Group. You see your contacts list.
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the group you want to edit or delete.
Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7. Select the contact you want to add or delete. Each selected contact is highlighted. 8. Select Close. 9. Select OK. Parent topic: Setting Up Contacts and Contact Groups Sending Faxes See these sections to send faxes using your product.
Note: You can send a black-and-white fax to up to 200 recipients at a time, or send a color fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in black-and-white. Note: The product can queue up to 50 black-and-white fax jobs. You can check or cancel fax jobs in the queue using the Job Status menu. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax.
number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. If your fax number requires a brief pause, select the icon to insert a pause symbol (–). • Select Contacts to display the contact list. Select one or more contacts (select the contact again to deselect it). You can also select the Search for Contacts field to search for recipients by name, index name, or entry number. Select Close when you are finished.
Related references Fax Sending Options Related tasks Using Presets Selecting the Line Type Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Fax Sending Options While sending a fax, you can select Fax Settings and select these options.
Setting Options Description Continuous Scan (ADF) Off Select On to have the product to ask if you want to scan another page after a document in the ADF has finished scanning On Original Size (Glass) Various sizes Select the size for a document placed on the scanner glass, or select Auto Detect to have the product automatically detect the size of the document.
Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-andwhite when you use this option. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like this: 4. Enter a fax number or select a number from the Contacts or Recent lists. 5. Select Fax Settings. 6. Select Send Fax Later. 7. Select On. 8.
9. Select the Send icon. Note: To cancel faxing, select the stop button. After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when it is powered on.
You see a screen like this: 4. Select Polling Send/Board. 5. Select Polling Send. 6. Review the displayed Polling Send Box settings. If you need to make changes, select the and select Settings. Make any necessary changes and select OK. icon 7. Select Add Document. 8. Review the displayed Fax Settings. Make any necessary changes. 9. Select the Store icon. Your document is scanned and stored until you overwrite or delete it. You can store only one document at a time.
Sending a Stored Fax You can store one black-and-white scanned document (up to 100 pages) and send it whenever necessary. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen that looks like this: 4. Select the icon. 5. Select Extended Fax. 6. Select Store Fax Data and select On. 7. Select Close. 8. Select any other fax settings as necessary and select Close. 9. Select the Store icon.
11. Select Stored Documents. 12. Select the stored fax job you want to send. 13. Select the Send icon. You can store only one document at a time. Subsequent documents overwrite the existing document.
Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending Faxes Using the Fax Utility - Windows You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time, including a cover sheet. 1. Open the file you want to fax and select the print command. You see a window like this: 2. Select your product with the FAX option as the printer.
3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click OK. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary. (Leave the Number of copies set to 1.) 5. Click Print or OK.
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - Mac You can send a fax from a Mac printing program using the FAX Utility.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to 1. 6.
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product.
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax. Make sure to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue.
6. Select the Receive icon to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address. Forwarded faxes are deleted from the product's memory.
3. Select Add Entry and select the forwarding destinations from the contacts list. 4. When you are finished selecting your forwarding destinations, select Close. 5. Confirm the displayed forwarding destinations and select Close. 6. Select an Options When Forwarding Failed option to choose whether you want to print the faxes or save them in the printer's inbox if forwarding received faxes fails.
6. Select Close. 7. Select Close. 8. Enter the fax number you expect to receive the fax from. 9. Select the Polling icon to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen (Using the Fax Box) You can save received faxes in your product's memory and view them on the LCD screen. Note: The Inbox can be locked by an administrator. If you cannot access the Inbox, contact your administrator for assistance. 1. Press the home button, if necessary. 2.
5. Select Fax Box. 6. Do one of the following: • Select Inbox/Confidential to view received documents. • Select Stored Documents to view saved documents that have not been sent when Store Fax Data is set to On. • Select Polling Send/Board to view documents that are stored for fax polling. 7. Select the fax you want to view. You see the fax displayed on the screen. 8. Select the icon. 9. Select one of the printing or deleting options, and follow the on-screen instructions.
You see a screen like this: 2. Do one of the following: • To check the status of current fax jobs, select the fax job you want to check. • To check the history of faxes that have been sent, received, or saved, select Log and select the job you want to check. Note: If you see a numbered icon above the icon on your product's LCD screen or the Received Fax light is flashing, received faxes have been temporarily saved to the product's memory.
You see a screen like this: 3. Select the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the previous fax that was sent or received through polling. Fax Log View or print a report on recent fax transmissions. Stored Fax Documents Print a list of the fax jobs currently stored in the product's memory.
Conditional Save/Forward List Print a list of the current conditional save/forward settings. Protocol Trace Print a detailed report for the previous sent or received fax.
Using External USB Devices with Your Product Follow the instructions here to work with an external USB device connected to your product. Connecting a USB Device Disconnecting a USB Device Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
File format JPEG with the Exif version 2.31 standard taken by digital cameras with the DCF (Design Rule for Camera File system) version 1.0 or 2.0 standard TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) PDF created by the Scan to Memory Device option Image size 80 × 80 pixels to 10200 × 10200 pixels File size Up to 2GB Number of files JPEG: Up to 9990* TIFF: Up to 999 PDF: Up to 999 * If the number of files exceeds 999, the files are displayed in groups.
Refilling Ink and Replacing the Maintenance Box Periodically check the ink tanks to see if they need to be refilled. Before checking the ink level or refilling an ink tank as described here, be sure to read the ink safety precautions. Caution: Visually check the ink levels in the product’s ink tanks to confirm the actual ink levels. Continued use of the product when the ink is expended could damage the product.
• This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off. • Do not open the ink bottle package until you are ready to fill an ink tank. Ink bottles are vacuum packed to maintain reliability. If you leave an ink bottle unpacked for a long time before using it, print quality may be affected. • If the ink level is below the lower line on an ink tank, refill the ink.
Parent topic: Refilling Ink and Replacing the Maintenance Box Checking the Ink and Maintenance Box Levels Your product and software will let you know when to refill an ink tank or replace the maintenance box.
Parent topic: Checking the Ink and Maintenance Box Levels Checking Maintenance Box Status on the LCD Screen You can check the status of your maintenance box using your product's LCD screen. 1. Press the home button, if necessary. 2. Select Settings 3. Select Supply Status. You see the remaining ink capacity of the maintenance box. 4. Press the home button again to exit the screen.
You see a window like this: 2. Refill any ink tank or replace the maintenance box as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
Parent topic: Checking the Ink and Maintenance Box Levels Related concepts Maintenance Box Replacement Related tasks Refilling the Ink Tanks Checking Ink and Maintenance Box Levels - Mac You can check your ink levels using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
3. Refill any ink tank or replace the maintenance box as needed. Note: To update or refresh the displayed ink levels, click Update. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Checking the Ink and Maintenance Box Levels Purchase Epson Ink and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head. Yields vary considerably based on images printed, print settings, paper type, frequency of use and temperature.
Caution: If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off. 1. Turn on your product. 2. Open the ink tank cover, then open the cap for the ink tank you are going to fill.
3. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the ink bottle. Do not touch the top of the bottle after its cap is removed. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink.
4. Insert the ink bottle into the filling port and wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank. Do not force the bottles into position; they are keyed for each color. Note: If ink does not flow from the bottle, lift and reinsert the bottle.
5. When the ink tank is full, remove the ink bottle and securely close it with the cap. Note: If any ink remains in the bottle, store the bottle upright for later use. 6. Close the ink tank cap. 7. Repeat the previous steps as necessary for each ink tank you need to refill.
8. Close the ink tank cover. 9. Select Settings > Maintenance > Fill Ink and follow the on-screen instructions to reset the ink levels. Parent topic: Refilling Ink and Replacing the Maintenance Box Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box.
• Keep the maintenance box out of direct sunlight. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for a long period. Keep the maintenance box away from direct sunlight. Note: The maintenance box is a user-replaceable part and is not covered by the product warranty.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper path. Print Head Maintenance Print Quality Adjustment Power Cleaning Cleaning the Paper Guide Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles.
2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings > Maintenance > Print Head Nozzle Check. You see a screen like this: 5. Select Start. The nozzle pattern prints. 6. Check the printed pattern to see if there are gaps in the lines.
Print head needs cleaning 7. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Print Head Nozzle Check. You see a window like this: 4. Click Print.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
Related tasks Refilling the Ink Tanks Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings > Maintenance > Print Head Cleaning. You see a screen like this: 5. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the screen.
8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing or longer if printing. Then try cleaning the print head again. If quality does not improve, run a Power Cleaning. If quality still does not improve, contact Epson.
You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning.
Adjusting the Print Quality Using the Product Control Panel You can adjust the print quality using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings > Maintenance > Print Quality Adjustment. 5. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 6.
• Select the number representing the pattern with the least amount of separation or overlap. 7. Continue following the on-screen instructions to finish the print quality adjustment. Parent topic: Print Quality Adjustment Related topics Loading Paper Power Cleaning If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head several times, you can run a Power Cleaning.
Related concepts Maintenance Box Replacement Related tasks Refilling the Ink Tanks Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer. Note: After running a Power Cleaning, you must turn off the product and wait at least 12 hours before running another Power Cleaning. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
You see a window like this: 5. Follow the on-screen instructions to run a Power Cleaning. 6. When Power Cleaning is finished, run a nozzle check. If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing, and then print the nozzle check pattern again. Run Print Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support.
After a Power Cleaning, you must turn off the product and wait at least 12 hours before running another Power Cleaning. 1. Turn off the product. 2. Visually check the ink levels and make sure each ink tank is at least one-third full. Caution: If you run a Power Cleaning when the ink levels are low, you may damage the product. 3. Press and hold the power button and the screen appears on the LCD screen. help button at the same time until the Power Cleaning 4.
Note: If the paper is still smeared or scuffed, repeat these steps to clean the other paper sources.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it.
Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the left.
8. Clean the document mat using a soft, lint-free cloth (microfiber is recommended), moistened with a mild detergent. 9. Wipe the document mat with a clean, dry cloth. 10. Open the ADF cover.
11. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 12. Close the ADF cover. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here.
• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. When storing or transporting the printer, place it in a plastic bag and fold it closed. • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
6. Make sure the print head is in the home position on the right and move the transportation lock to the transport position. Caution: Do not touch the translucent film inside the product; otherwise, you may damage your product.
7. Secure the print head to the case with tape as shown. 8. Lower the scanner unit. 9. Close the rear paper feed slot and output tray and lower the control panel. 10. Place the printer in a plastic bag and fold it closed.
11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head. Make sure you remove the tape securing the print head before using the printer.
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Solving Problems Check these sections for solutions to problems you may have using your product.
You can also update the software by selecting EPSON Software Updater in the EPSON or Epson Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x, 10.13.x, 10.14.x, or 10.15.
LCD screen message The printer's borderless printing ink pad has reached the end of its service life. It is not a userreplaceable part. Please contact Epson support. Condition/solution The ink pad is at the end of its service life. Turn off the product and contact Epson for support. You can still perform operations that do not use ink, such as scanning. Paper Setup Auto Display is set to Off. Some features may not be available. For details, see your documentation.
Parent topic: Solving Problems Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the paper cassette. 3. Press the home button, if necessary. 4. Select Settings > Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check.
You see a screen like this: 6. Select Start. The nozzle pattern prints. 7. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this guide or try uninstalling and reinstalling your printer software.
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > System Administration. Enter the administrator password, if necessary. 3.
You see a confirmation screen. 5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product.
Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system.
Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
• If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password on your device may have been changed. If necessary, delete the existing DIRECT-xxxxxxxx connection settings from your device and enter a new password. See your device documentation for instructions.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
Cannot Scan Over a Network If you have problems scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by your firewall or security software. • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution.
Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted).
• Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Paper Feeding Problems Paper Jams Inside the Product Related tasks Cleaning Your Product Related topics Placing Originals on the Product Solving Paper Problems Check these sections if you have problems using paper with your product.
Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear paper feeder or cassette. Reload it, then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear paper feeder. • Place the product on a flat surface and operate it in the recommended environmental conditions.
Paper Jams Inside the Product If you see a message that paper has jammed in the product, follow the on-screen instructions to locate and remove the jammed paper. Take the following precautions when removing jammed paper from the product: • Remove the jammed paper carefully. Using too much force may damage the product. • Unless specifically instructed, avoid tilting the product, placing it on its side, or turning it upside down, as ink may spill.
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any interface cables are connected securely at both ends.
• On a Mac, make sure the printer is added to the printer list and the printer is not paused. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Entering a User ID and Password for Printing Using AirPrint Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer.
Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory. • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
If printing is still slow and you are using Windows 7 or Windows Vista, try the following: 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK. 2. Right-click the EPAUDF01.
Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.
Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. • Make sure your paper is positioned correctly for feeding into the product.
• If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters. Print your document again. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software.
• Turn off any high speed settings in your product software. • Adjust the print quality. • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
• If you continue to see horizontal or vertical bands or streaks in your printouts after cleaning and aligning the print head, you can finely tune the horizontal or vertical alignment in the Maintenance menu. • You may need to refill the ink. Visually check the ink levels. • If you have not used the product for a long time, run the Power Cleaning utility. Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality by cleaning the print head.
• When manually printing 2-sided, make sure the ink is completely dry before loading the paper. • Remove each sheet from the output tray as it is printed. • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Do not stack printouts immediately after printing. • Turn off any high speed settings in your product software. • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images.
Related concepts Print Head Cleaning Print Quality Adjustment Related references Compatible Epson Papers Paper Specifications Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink levels may be low.
Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of the print head nozzles are clogged.
Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
Print Head Cleaning Related references Compatible Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Refilling the Ink Tanks Solving Scanning Problems Check these solutions if you have problems scanning with your product. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.
Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • If your product is connected to a USB hub, connect it directly to your computer instead. • If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
Parent topic: Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory or reduce the resolution.
Windows 10: 1. Click and select Settings. 2. Select Network & Internet. 3. Click your network type: Ethernet or Wi-Fi. 4. Click your network name. 5. Make sure the Make this PC discoverable setting is set to On. Select this setting when connected to a private network so you can save a scan to a shared folder. If you select Off, you cannot save your scan to a shared folder on a private network. Windows 8.1: 1. At the Start screen, type PC Settings to automatically search the system. 2.
• If saving your scan to a shared folder takes a very long time, make sure the DNS setting and the DNS domain name are correct. Contact your network administrator for instructions. Parent topic: Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.
Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass. • Make sure any interface cables are securely connected at both ends.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting. • If the Image Type setting is Black & White, adjust the Threshold setting. • If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting. • If the Image Type setting is Black & White, select Text Enhancement.
Image Colors are Patchy at the Edges If you are scanning a thick or warped original, cover its edges with paper to block external light as you scan it. Parent topic: Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen.
Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • Use Check Fax Connection on the control panel (Settings > General Settings > Fax Settings > Check Fax Connection) to run the automatic fax connection check. Try the solutions suggested in the report. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working. • Make sure paper is loaded correctly in your product.
• Make sure the error correction mode (ECM) setting is turned on if you are trying to send or receive a color fax. • If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, the product may not be able to receive faxes. Contact your service provider for assistance.
Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual.
• If you set the product to save received faxes on a memory device, connect the selected memory device containing the save fax folder to the product. Once the faxes are saved on the memory device, they are deleted from the product's memory. Note: Make sure the memory device has enough available memory and is not write protected.
Related references Receive Settings - Fax Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB device connected to your product, try these solutions: • Make sure memory devices are enabled on the product.
Related references USB Device Photo File Specifications External USB Device Specifications Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions: • Make sure your device is compatible with the product. • Make sure your product is securely connected to your computer. • Make sure that the file sharing setting for your product is enabled.
Note: If you see a User Account Control window, click Yes or Continue. Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 4.
1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product. 2. Click Downloads. 3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall. 8.
Then call: • U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday • Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Windows Server 2016 • Windows Server 2012 R2 • Windows Server 2012 • Windows Server 2008 R2 • Windows Server 2008 • Windows Server 2003 R2 Windows Server supports only the printer driver and Epson Scan 2; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean), select your product, and select Downloads.
Parent topic: Technical Specifications Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) 16:9 wide (4 × 7.
Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain bond paper Weight 20 lb (95 g/m2) to 24 lb (90 g/m2) Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Single sheets 1 Top/bottom/right/left: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.89 inches (48 mm) minimum 3 Reduced print quality area/bottom: 1.
Envelopes 1 Left/right: 0.12 inch (3 mm) minimum 2 Top/bottom: 0.12 inch (3 mm) minimum 3 Reduced print quality area/left: 1.89 inch (48 mm) minimum 4 Reduced print quality area/right: 1.
Scanning Specifications Scanner type Flatbed, color Photoelectric device CIS Effective pixels 10200 × 14040 pixels at 1200 dpi Document size ADF Maximum: 8.5 × 11.
Resolution Monochrome Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 lines per mm) Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Super Fine: 203 pixels per inch × 392 lines per inch (8 pixels per mm × 15.4 lines per mm) Ultra Fine: 406 pixels per inch × 392 lines per inch (16 pixels per mm × 15.4 lines per mm) Color 200 × 200 dpi Page memory Up to 550 pages (when an ITU-T No.
Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after approximately 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Dimension Specifications Height Stored: 13.8 inches (350 mm) Printing: 18.1 inches (459 mm) Width Stored: 16.7 inches (425 mm) Printing: 16.7 inches (425 mm) Depth Stored: 19.7 inches (500 mm) Printing: 32.4 inches (824 mm) Weight ET-5800: 38.6 lb (17.
Power consumption Standalone copying: Approximately 19 W (ISO/IEC24712) Ready mode ET-5800: Approximately 8.3 W Ready mode ET-5850: Approximately 9.1 W Ready mode ET-5880: Approximately 9.8 W Sleep mode: Approximately 0.8 W Power off mode: Approximately 0.
• A built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. USB flash drive, HDD, or card reader 2TB (formatted in FAT, FAT32, or exFAT) Note: If you have a multi-card reader, only insert one memory card at a time. Multi-card readers with two or more memory cards inserted are not supported.
Network Interface Specifications Wi-Fi Standard IEEE802.11a/b/g/n/ac; IEEE802.11n available only on the 20 MHz channel Frequency ranges IEEE802.11a/n/ac: 5 GHz IEEE802.11b/g/n: 2.4 GHz Wi-Fi channels 5 GHz*: W52 (36/40/44/48) W53 (52/56/60/64) W56 (100/104/108/112/116/132/136/140) W58 (149/153/157/161/165) 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 Wi-Fi Direct channels 5 GHz*: W52 (36/40/44/48) W58 (149/153/157/161/165) 2.
Wireless security protocols WEP (64/128 bit) WPA2-PSK (AES); complies with WPA2 standards with support for WPA/WPA2 Personal WPA3-SAE (AES) WPA2/WPA3-Enterprise Note: Wi-Fi Direct supports only WPA2-PSK (AES). *The availability of outdoor use over these channels varies by location, as described in the table below.
Communication mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps Half duplex Connector RJ-45 Security Protocol • IEEE802.1X (requires a connected device compliant with IEEE802.1X) • IPsec/IP Filtering • SSL/TLS; HTTPS Server/Client and IPPS • SMTPS; STARTTLS and SSL/TLS • SNMPv3 Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No.
the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
• Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
• If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support. • Do not subject your product to sudden changes in temperature or humidity; this may cause condensation to develop inside the LCD screen and degrade its performance. • The LCD screen may contain a few small bright or dark spots, and may display uneven brightness. These are normal and do not indicate that the screen is damaged in any way.
of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001 , the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
According to the FCC's electrical safety advisory, we recommend that you may install an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
combinaison quelconque de dispositifs, à la seule condition que la somme des IES de tous les dispositifs n’excède pas cinq. CAN ICES-3(B)/NMB-3(B) Parent topic: Notices Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson.
Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration. 1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state or municipality if the action is within that court's jurisdiction and is pending only in that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS.
(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at http://www.jamsadr.com ("Demand for Arbitration"). (ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North State College Blvd., Suite 600 Orange, CA 92868, U.S.A.
class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you timely elected to opt-out when you first assented to this Agreement). 1.9 Severability.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
