User Manual
Table Of Contents
- Contents
- Product Basics
- Using the Control Panel
- Control Panel Buttons and Lights
- Selecting the Date and Time
- Selecting Your Country or Region
- Setting a Password and Locking the Control Panel
- Setting User Feature Restrictions (Access Control)
- Changing LCD Screen Language
- Adjusting Control Panel Sounds
- Adjusting the Screen Brightness
- Turning Off the Operation Time Out Setting
- Preventing PC Connection via USB
- Product Parts Locations
- Using Power Saving Settings
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Using the Mopria Print Service
- Using the Control Panel
- Wi-Fi or Wired Networking
- Enabling PCL or PostScript Printing
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with the Standard Epson Printer Software - Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Locking Printer Settings - Windows
- Entering a User ID and Password for Printing
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
- Printing with the Epson Standard Printer Software - Mac
- Setting Up Printing on a Chromebook
- Printing with the PCL Printer Software - Windows
- Printing with the PostScript (PS3) Printer Software - Windows
- Printing with the PostScript (PS3) Printer Software - Mac
- Cancelling Printing Using a Product Button
- Printing with the Standard Epson Printer Software - Windows
- Scanning
- Starting a Scan
- Scanning a Document in Epson ScanSmart
- Selecting Epson ScanSmart Settings
- Scanning in Epson Scan 2
- Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
- Setting Up Contacts and Contact Groups
- Sending Faxes
- Receiving Faxes
- Checking Fax Status
- Printing Fax Reports
- Using External USB Devices with Your Product
- Refilling Ink and Replacing the Maintenance Box
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Solving Faxing Problems
- Solving USB Device Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Automatic Document Feeder (ADF) Specifications
- Scanning Specifications
- Fax Specifications
- Ink Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- External USB Device Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
288
Print head needs cleaning
7. Do one of the following:
• If there are no gaps, select O.
• If there are gaps or the pattern is faint, select X and continue.
8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not
be able to print.
If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours
without printing or longer if printing. Then try cleaning the print head again. If quality does not improve,
run a Power Cleaning. If quality still does not improve, contact Epson.
Parent topic: Print Head Nozzle Check
Related concepts
Print Head Cleaning
Related topics
Loading Paper
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the product.
2. Do one of the following:
• Windows: Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click .