User Manual
Table Of Contents
- Contents
- Product Basics
- Using the Control Panel
- Control Panel Buttons and Lights
- Selecting the Date and Time
- Selecting Your Country or Region
- Setting a Password and Locking the Control Panel
- Setting User Feature Restrictions (Access Control)
- Changing LCD Screen Language
- Adjusting Control Panel Sounds
- Adjusting the Screen Brightness
- Turning Off the Operation Time Out Setting
- Preventing PC Connection via USB
- Product Parts Locations
- Using Power Saving Settings
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Using the Mopria Print Service
- Using the Control Panel
- Wi-Fi or Wired Networking
- Enabling PCL or PostScript Printing
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with the Standard Epson Printer Software - Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Locking Printer Settings - Windows
- Entering a User ID and Password for Printing
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
- Printing with the Epson Standard Printer Software - Mac
- Setting Up Printing on a Chromebook
- Printing with the PCL Printer Software - Windows
- Printing with the PostScript (PS3) Printer Software - Windows
- Printing with the PostScript (PS3) Printer Software - Mac
- Cancelling Printing Using a Product Button
- Printing with the Standard Epson Printer Software - Windows
- Scanning
- Starting a Scan
- Scanning a Document in Epson ScanSmart
- Selecting Epson ScanSmart Settings
- Scanning in Epson Scan 2
- Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
- Setting Up Contacts and Contact Groups
- Sending Faxes
- Receiving Faxes
- Checking Fax Status
- Printing Fax Reports
- Using External USB Devices with Your Product
- Refilling Ink and Replacing the Maintenance Box
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Solving Faxing Problems
- Solving USB Device Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Automatic Document Feeder (ADF) Specifications
- Scanning Specifications
- Fax Specifications
- Ink Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- External USB Device Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
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Parent topic: Solving Problems
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• If paper does not feed for printing, remove it from the rear paper feeder or cassette. Reload it, then
adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the
cassette or rear paper feeder.
• Place the product on a flat surface and operate it in the recommended environmental conditions.
• Be sure to insert the paper cassette all the way into your product.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• Do not load more than the recommended number of sheets. For plain paper, do not load paper above
the arrow mark on the edge guides.
• Make sure your paper meets the specifications for your product.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• Make sure the paper size and paper type settings are correct for the paper source.
• Run the paper guide cleaning utility to clean the paper path.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Jams Inside the Product
Paper Loading Capacity
Paper Specifications
Related tasks
Cleaning the Paper Guide
Related topics
Loading Paper