User Manual
Table Of Contents
- Contents
- Product Basics
- Using the Control Panel
- Control Panel Buttons and Lights
- Selecting the Date and Time
- Selecting Your Country or Region
- Setting a Password and Locking the Control Panel
- Setting User Feature Restrictions (Access Control)
- Changing LCD Screen Language
- Adjusting Control Panel Sounds
- Adjusting the Screen Brightness
- Turning Off the Operation Time Out Setting
- Preventing PC Connection via USB
- Product Parts Locations
- Using Power Saving Settings
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Using the Mopria Print Service
- Using the Control Panel
- Wi-Fi or Wired Networking
- Enabling PCL or PostScript Printing
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with the Standard Epson Printer Software - Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Locking Printer Settings - Windows
- Entering a User ID and Password for Printing
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
- Printing with the Epson Standard Printer Software - Mac
- Setting Up Printing on a Chromebook
- Printing with the PCL Printer Software - Windows
- Printing with the PostScript (PS3) Printer Software - Windows
- Printing with the PostScript (PS3) Printer Software - Mac
- Cancelling Printing Using a Product Button
- Printing with the Standard Epson Printer Software - Windows
- Scanning
- Starting a Scan
- Scanning a Document in Epson ScanSmart
- Selecting Epson ScanSmart Settings
- Scanning in Epson Scan 2
- Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
- Setting Up Contacts and Contact Groups
- Sending Faxes
- Receiving Faxes
- Checking Fax Status
- Printing Fax Reports
- Using External USB Devices with Your Product
- Refilling Ink and Replacing the Maintenance Box
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Solving Faxing Problems
- Solving USB Device Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Automatic Document Feeder (ADF) Specifications
- Scanning Specifications
- Fax Specifications
- Ink Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- External USB Device Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
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Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on and connected to your computer.
• Make sure any interface cables are connected securely at both ends.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• Make sure the printer status is not offline or pending.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• Make sure you set the transportation lock to the unlocked (printing) position.
• Make sure your system meets the requirements for your operating system. If you are printing a high-
resolution image, you may need more than the minimum requirements. Print the image at a lower
resolution or if necessary, increase your system's memory.
• In Windows, make sure your product is selected as the default printer and the printer port setting
matches the printer connection port.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on-
screen instructions to check the connection status:
• Windows 10: Click and select Epson Software > Epson Printer Connection Checker.
• Windows 8.x: Navigate to the Apps screen and select the Epson Printer Connection Checker
icon.
• Windows 7: Click and select All Programs > Epson Software > Epson Printer Connection
Checker.