User's Guide NPD6078-00 EN
User's Guide Contents Contents Replacing or Adding New Wireless Routers. . . . . . . 30 Changing the Connection Method to a Computer. . 30 Restoring the Network Settings from the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 About This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 5 Using the Manual to Search for Information. . . . . . . 5 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 6 Descriptions Used in this Manual. . . . . . . .
User's Guide Contents Making Operation Settings for the Mac OS Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 66 Printing from Smart Devices. . . . . . . . . . . . . . . . . 67 Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 67 Using Epson Print Enabler. . . . . . . . . . . . . . . . . 68 Canceling Printing - Printer Button. . . . . . . . . . . . .69 Checking the Total Number of Pages Fed Through the Printer. . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Cannot Print from a Computer. . . . . . . . . . . . . . . 105 Checking the Connection (USB). . . . . . . . . . . . 105 Checking the Connection (Network). . . . . . . . .105 Checking the Software and Data. . . . . . . . . . . . 106 Checking the Printer Status from the Computer (Windows). . . . . . . . . . . . . . . . . . . .108 Checking the Printer Status from the Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .108 When You Cannot Make Network Settings. . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on. ❏ User's Guide (digital manual) This manual.
User's Guide About This Manual Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏ Windows: Hold down Alt, and then press ←. ❏ Mac OS: Hold down the command key, and then press ←. Printing only the pages you need You can extract and print only the pages you need.
User's Guide About This Manual Related Information & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same. ❏ You can read the QR code using dedicated app.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
User's Guide Important Instructions ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet. Advisories and Warnings for Transporting or Storing the Printer ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
User's Guide Printer Basics Printer Basics Part Names and Functions A Control panel Allows you to operate the printer and indicates the printer's status. B Printer cover Open to remove jammed paper . C Print head Ink is ejected from the print head nozzles underneath. D Ink tank cover Open to refill the ink tank. E Ink tank cap F Ink tank Contains black ink. G Front cover Open when removing jammed paper. H Paper cassette cover Open to load paper in the paper cassette.
User's Guide Printer Basics A Feeder guard Prevents foreign substances from entering the printer. This cover should usually be closed. B Rear Paper Feed Slot Loads paper. C Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. D Output tray Holds the ejected paper. E Output switch lever Raise to output paper to the output tray. Lower to output paper facing up to the front of the printer. F Edge guide Feeds the paper straight into the printer.
User's Guide Printer Basics Control Panel Buttons and Functions A Turns the printer on or off. Unplug the power cord after checking that the power light is off. B Prints a network connection report allowing you to determine the causes of any problems you may have using the printer on a network. If you need more detailed network settings and connection status, hold this button down for at least five seconds to print a network status sheet.
User's Guide Printer Basics Print Nozzle Check Pattern + Turn the printer on while holding down the y button to print the nozzle check pattern. The total number of pages fed through the printer is also printed as well as the nozzle check pattern. Lights and Printer Status Lights on the control panel indicate the status of the printer. Normal Status : On Light Status The printer is connected to a wireless (Wi-Fi) network. The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
User's Guide Printer Basics Light Status Solutions Initial ink charging may not be complete. See the Start Here poster to complete initial ink charging. When ink is low, initial ink charging may not be completed. It is time to reset the ink level. Refill the ink tank to the upper line, and then reset the ink level. There is not enough ink remaining to perform cleaning. Refill the ink tank to the upper line, and then reset the ink level before cleaning. It is nearly time to reset the ink level.
User's Guide Printer Basics Light Status Solutions Flashing alternately The maintenance box needs to be replaced. A maintenance box is at the end of its service life. Flashing alternately The maintenance box cannot be recognized. Flashing alternately You cannot install a maintenance box that has already been used in another printer. Install a new maintenance box. Install the maintenance box again. The maintenance box is not installed.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.
User's Guide Network Settings & “Connecting to a Smart Device” on page 19 & “Making Wi-Fi Settings from the Printer” on page 19 Wi-Fi Direct (Simple AP) Connection Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an wireless router and you can connect the devices to the printer without having to use a standard wireless router.
User's Guide Network Settings Select the connection type and then click Next. Follow the on-screen instructions. Connecting to a Smart Device You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.
User's Guide Network Settings Related Information & “Making Wi-Fi Settings by Push Button Setup” on page 20 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 21 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 22 Making Wi-Fi Settings by Push Button Setup You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following conditions are met, you can set up by using this method.
User's Guide Network Settings Note: light and the light flash simultaneously. After clearing The printer is in a connection error status when the button on the printer, reboot the wireless router, place it close to the printer and try the printer error by pressing the again. If it still does not work, print a network connection report and check the solution. Making Wi-Fi Settings by PIN Code Setup (WPS) You can connect to an wireless router by using a PIN code that is printed on the network status sheet.
User's Guide Network Settings Note: ❏ See the documentation provided with your wireless router for details on entering a PIN code. light and the light flash simultaneously. After ❏ The printer is in a connection error status when the button on the printer, reboot the wireless router, place it close to the clearing the printer error by pressing the printer and try again. If it still does not work, print a network connection report and check the solution.
User's Guide Network Settings 4. On the computer's network connection screen or the smart device's Wi-Fi screen, select the same SSID shown on the network status sheet to connect. 5. Enter the password printed on the network status sheet into the computer or smart device. You can confirm the status of Wi-Fi Direct on the network status sheet.
User's Guide Network Settings 2. Press the button. The network connection report is printed. Related Information & “Messages and Solutions on the Network Connection Report” on page 24 Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
User's Guide Network Settings & “E-9” on page 27 & “E-10” on page 27 & “E-11” on page 27 & “E-12” on page 28 & “E-13” on page 28 & “Message on the Network Environment” on page 29 E-1 Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏ Make sure your hub or other network device is turned on. ❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.
User's Guide Network Settings Related Information & “Connecting to a Computer” on page 18 & “Making Wi-Fi Settings from the Printer” on page 19 E-5 Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
User's Guide Network Settings Related Information & “Printing a Network Status Sheet” on page 29 E-9 Solutions: Check the following. ❏ Devices are turned on. ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on.
User's Guide Network Settings ❏ The default gateway address is correct if you set the printer’s TCP/IP Setup setting to Manual. ❏ The device that is set as the default gateway is turned on. Set the correct default gateway address. You can check the default gateway address from the Network Status part on the network connection report. Related Information & “Printing a Network Status Sheet” on page 29 E-12 Solutions: Check the following. ❏ Other devices on the network are turned on.
User's Guide Network Settings ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
User's Guide Network Settings Replacing or Adding New Wireless Routers If the SSID changes due to the replacement of a wireless router, or a wireless router is added and a new network environment is established, re-set the Wi-Fi settings. Related Information & “Changing the Connection Method to a Computer” on page 30 Changing the Connection Method to a Computer Using the installer and re-set up in a different connection method.
User's Guide Network Settings Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Turn the printer off. 2. While holding down the alternately. button, press the Restoration is complete when the button until the light and the 31 light are off.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Note: The paper size displayed differs depending on the driver. Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
User's Guide Preparing the Printer Related Information & “Part Names and Functions” on page 11 Commercially Available Paper Plain papers Media Name Size Loading Capacity (Sheets) 2-Sided Printing Paper Cassette Rear Paper Feed Slot Plain paper Letter, A4 250 1 ✓ Copy paper B5, 16K (195×270 mm) 250 1 ✓ A5, A6, B6 250 1 - Legal, Indian-Legal, 8.5×13 in. 1 1 - User Defined (mm) 1 1 - - 1 - 1 1 ✓ Letterhead*1 High quality plain paper 89×127 to 215.
User's Guide Preparing the Printer Related Information & “Part Names and Functions” on page 11 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
User's Guide Preparing the Printer Loading Paper in the Paper Cassette 1. Open the paper cassette cover until it clicks. 2. Check that the printer is not operating, and then slide out the paper cassette. c Important: The paper cassette cannot be removed. 3. Slide the edge guides to their maximum position.
User's Guide Preparing the Printer 4. With the printable side facing down, load paper until it touches the back of the paper cassette. c Important: Do not load more than the maximum number of sheets specified for the paper. ❏ 8.5 x 13 in. Load paper using the line. ❏ Legal Load paper using the line.
User's Guide Preparing the Printer 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette gently. 7. Close the paper cassette cover when loading paper shorter than A4 size. 8. When you load business card size paper, lower the output switch lever to output the paper to the front of the printer. Note: ❏ We also recommend outputting envelopes to the front of the printer. ❏ For letterhead paper, select Letterhead as the paper type.
User's Guide Preparing the Printer Loading Paper in the Rear Paper Feed Slot 1. Open the feeder guard. 2. Slide out the edge guides. 3. Load a single sheet of paper at the center of the rear paper feed slot with the printable side facing up.
User's Guide Preparing the Printer Note: ❏ Load a single sheet of paper without binding holes at the top and bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guides to the edges of the paper. 5. When you load thick paper or business card size paper, lower the output switch lever to output the paper to the front of the printer. Note: We also recommend outputting envelopes to the front of the printer.
User's Guide Preparing the Printer Loading Envelopes and Precautions Load envelopes in the center of the rear paper feed slot short edge first with the flap facing down, and slide the edge guides to the edges of the envelopes. Load envelopes in the paper cassette with the flap facing up, and then slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading.
User's Guide Preparing the Printer Media Name Media Type Epson Bright White Ink Jet Paper Plain paper Epson Matte Paper-Heavyweight Epson Matte Epson Double-Sided Matte Paper Epson Photo Quality Ink Jet Paper Epson Photo Quality Ink Jet Outputting Paper ❏ Printed paper is ejected to the output tray with the printed side facing down. For A4 size plain paper (with a thickness of 80g/m²), up to 100 sheets can be ejected at a time.
User's Guide Preparing the Printer ❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Send. ❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send.
User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏ Windows 10/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound.
User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help. ❏ When you select Print Preview, you can see a preview of your document before printing. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information & “Available Paper and Capacities” on page 32 Print Settings 1.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Related Information & “Printing Basics” on page 43 & “Main Tab” on page 58 Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that documents are stacked in page order for outputting paper to the front of the printer.
User's Guide Printing & “Main Tab” on page 58 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings On the printer driver's More Options tab, select the document size from the Document Size setting. Select the paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select Fit to Page or Zoom to.
User's Guide Printing Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting guide options.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 43 & “More Options Tab” on page 58 Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Print Settings On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window is displayed. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat the above steps. When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing.
User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information & “Printing Basics” on page 43 & “More Options Tab” on page 58 Printing to Enhance Light Text and Lines You can enhance light letters and lines to make them more visible, or to sharpen images.
User's Guide Printing Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏ Paper: Plain paper, Copy paper, Letterhead, High quality plain paper, Thick paper, or Envelope ❏ Quality: Standard Note: Deblurring may not always be possible depending on the circumstances.
User's Guide Printing Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults. Ink Levels Displays how to check the ink level.
User's Guide Printing Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print. If the Output Paper differs from the Document Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when printing without reducing or enlarging the size of a document.
User's Guide Printing Power Cleaning Runs power cleaning to clean the clogged nozzles in the print head. Because this feature uses more ink than head cleaning, run power cleaning only if most nozzles are clogged as shown in the illustration of the nozzle check pattern. Print Head Alignment Aligns the print head if vertical lines are misaligned. Paper Guide Cleaning Cleans the paper path if the printouts are smeared. Job Arranger Lite Opens the Job Arranger Lite window.
User's Guide Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 5. Change the settings as necessary. See the menu options for the printer driver for details. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information & “Available Paper and Capacities” on page 32 Print Settings Select Two-sided Printing Settings from the pop-up menu.
User's Guide Printing Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
User's Guide Printing Related Information & “Printing Basics” on page 60 & “Menu Options for Paper Handling” on page 65 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size. Select the paper size you loaded in the printer in Destination Paper Size.
User's Guide Printing Canceling Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following. ❏ OS X Mountain Lion or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.x Click Delete. Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected.
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this item is not displayed. Selecting Auto Select selects the paper source that matches the paper setting on the printer automatically.
User's Guide Printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
User's Guide Printing The following screens are subject to change without notice. The contents may vary depending on the product. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos and documents.
User's Guide Printing 1. Load paper in the printer. 2. Set up your printer for wireless printing. 3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling Ink and Replacing Maintenance Boxes Checking the Status of the Remaining Ink and the Maintenance Box To confirm the actual ink remaining, visually check the ink level in the printer's tank. You can check the approximate service life of the maintenance box from the computer. Checking the Status of the Maintenance Box - Windows 1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab.
User's Guide Refilling Ink and Replacing Maintenance Boxes c Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink. ❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Note: ❏ Ink bottle codes may vary by location.
User's Guide Refilling Ink and Replacing Maintenance Boxes Ink Bottle Handling Precautions Read the following instructions before refilling ink. Storing precautions for ink ❏ Keep the ink bottles out of direct sunlight. ❏ Do not store the ink bottles in high or freezing temperatures. ❏ After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. ❏ Once you open an ink bottle, we recommend using it as soon as possible.
User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling the Ink Tank c Important: Epson recommends the use of genuine Epson ink bottles. 1. Open the ink tank cover. 2. Open the cap of the ink tank. 3. While holding the ink bottle upright, turn the cap slowly to remove it. c Important: ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink.
User's Guide Refilling Ink and Replacing Maintenance Boxes 4. Align the tip of the bottle with the filling port, and then stand the bottle slowly to insert it into the filling port. c Important: Do not allow the top of the ink bottle to hit against any objects after removing its cap; otherwise ink may spill. Note: If the ink does not start flowing into the tank, remove the ink bottle and try reinserting it. 5. When the ink reaches the upper line, pull out the bottle.
User's Guide Refilling Ink and Replacing Maintenance Boxes c Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. 6. Tighten the cap of the ink bottle. Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 7. Close the ink tank cap securely. 8. Close the ink tank cover firmly. 9. If the H light flashes, press the y button.
User's Guide Refilling Ink and Replacing Maintenance Boxes Related Information & “Ink Bottle Codes” on page 70 & “Ink Bottle Handling Precautions” on page 72 & “Ink Spilled” on page 120 Maintenance Box Code The maintenance box can be purchased and replaced by the user. Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T04D1 c Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.
User's Guide Refilling Ink and Replacing Maintenance Boxes the control panel will advise you when this part needs replacing. The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user-serviceable part. Note: When it is full, you cannot print and clean the print head until the maintenance box is replaced to avoid ink leakage. 1.
User's Guide Refilling Ink and Replacing Maintenance Boxes 4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut. 5. Insert the new maintenance box all the way into the printer. Make sure you insert the box in the correct direction. 6. Reattach the cover.
User's Guide Maintaining the Printer Maintaining the Printer Preventing the Print Head from Drying Always use the power button when turning the printer on and off. Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it from drying, make sure the print head is capped properly to prevent the ink from drying.
User's Guide Maintaining the Printer 4. Examine the printed pattern, and then perform one of the following options depending on the print results. ❏ A: All lines are printed. No further steps are needed. ❏ B or close to B: Clean the print head. When some nozzles are clogged, perform head cleaning. For details, see the related information below. ❏ C or close to C: Power Clean the print head. When most lines are broken or most segments are missing, perform power cleaning.
User's Guide Maintaining the Printer ❏ A: All lines are printed. No further steps are needed. ❏ B or close to B: Clean the print head. When some nozzles are clogged, perform head cleaning. For details, see the related information below. ❏ C or close to C: Power Clean the print head. When most lines are broken or most segments are missing, perform power cleaning. For details, see the related information below.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Paper Cassette” on page 35 & “Cleaning the Print Head (Head Cleaning)” on page 82 & “Power Cleaning the Print Head (Power Cleaning)” on page 83 Cleaning the Print Head (Head Cleaning) When printouts are faint or visible banding appears, the nozzles are clogged. When print quality has declined, use the nozzle check feature to check if the nozzles are clogged, and then clean the print head.
User's Guide Maintaining the Printer 2. Click Head Cleaning on the Maintenance tab. 3. Follow the on-screen instructions. After the print head cleaning is finished, run Nozzle Check and then check if the print head nozzles have been unclogged. For details on how to run the nozzle check, see the related information below. Repeat the steps up to three times until all lines are printed correctly.
User's Guide Maintaining the Printer c Important: An interval of 12 hours is required between each Power Cleaning. Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. Therefore, to avoid unnecessary ink usage, you must wait 12 hours before you try it again. c Important: Maintenance box replacement may be required. Ink will be deposited to the maintenance box. If it becomes full, you must prepare and install a replacement maintenance box to continue printing.
User's Guide Maintaining the Printer Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Windows 1. Load four or more sheets of A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Print Head Alignment on the Maintenance tab. 4. Follow the on-screen instructions. Aligning the Print Head - Mac OS 1. Load four or more sheets of A4-size plain paper in the printer. 2.
User's Guide Maintaining the Printer & “Loading Paper in the Paper Cassette” on page 35 Cleaning the Paper Path - Mac OS X 1. Select System Preferences from the then select the printer. menu > Printers & Scanners (or Print & Scan, Print & Fax), and 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Paper Guide Cleaning. 4. Follow the on-screen instructions.
User's Guide Maintaining the Printer 5. Slide out the paper cassette, and then remove the paper. 6. Stand the printer on its side with the printer's ink tank at the bottom. ! Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. c Important: Do not leave the printer standing for a long time. 7. Dampen a soft cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth. 8.
User's Guide Maintaining the Printer Checking the Total Number of Pages Fed Through the Printer You can check the total number of pages fed through the printer. Checking the Total Number of Pages Fed Through the Printer Printer Buttons The information is printed together with the nozzle check pattern. 1. Load A4-size plain paper in the printer. 2. Press the P button to turn off the printer. 3.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Open the printer list on the computer. ❏ Windows 10/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound. ❏ Windows 8.
User's Guide Network Service and Software Information Software Update Tools (EPSON Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported. Installing Method Download EPSON Software Updater from the Epson website.
User's Guide Network Service and Software Information 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications. 4. Select the items you want to install or update, and then click the install button. c Important: Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide Network Service and Software Information 2. Start EPSON Software Updater, and update the applications or the firmware. c Important: Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.
User's Guide Network Service and Software Information 6. Uninstall the applications: ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 Click Uninstall/Change or Uninstall. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click Change/Remove or Remove. Note: If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions.
User's Guide Network Service and Software Information The features available on the Internet are as follows. ❏ Email Print When you send an email with attachments such as documents or images to an email address assigned to the printer, you can print that email and the attachments from remote locations such as your home or office printer. ❏ Epson iPrint This Application is for iOS and Android, and allows you to print from a smart phone or tablet.
User's Guide Solving Problems Solving Problems Checking the Printer Status Lights and Printer Status Lights on the control panel indicate the status of the printer. Normal Status : On Light Status The printer is connected to a wireless (Wi-Fi) network. The printer is connected to a network in Wi-Fi Direct (Simple AP) mode. Error Status When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen.
User's Guide Solving Problems Light Status Solutions Initial ink charging may not be complete. See the Start Here poster to complete initial ink charging. When ink is low, initial ink charging may not be completed. It is time to reset the ink level. Refill the ink tank to the upper line, and then reset the ink level. There is not enough ink remaining to perform cleaning. Refill the ink tank to the upper line, and then reset the ink level before cleaning. It is nearly time to reset the ink level.
User's Guide Solving Problems Light Status Solutions Flashing alternately The maintenance box needs to be replaced. A maintenance box is at the end of its service life. Flashing alternately The maintenance box cannot be recognized. Flashing alternately You cannot install a maintenance box that has already been used in another printer. Install a new maintenance box. Install the maintenance box again. The maintenance box is not installed.
User's Guide Solving Problems Checking the Printer Status - Mac OS 1. Select System Preferences from the then select the printer. menu > Printers & Scanners (or Print & Scan, Print & Fax), and 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click EPSON Status Monitor. You can check the printer status, ink levels, and error status. Checking the Software Status You may be able to clear the problem by updating the software to the latest version.
User's Guide Solving Problems 1. Open the front cover. 2. Lower the output switch lever. 3. Remove the jammed paper. c Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 4. Raise the output switch lever. 5. Close the front cover.
User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Slot Remove the jammed paper. Removing Jammed Paper from Inside the Printer ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. 1. Open the printer cover. 2. Remove the jammed paper.
User's Guide Solving Problems c Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. If you touch the translucent film, make sure you clean it. 3. Close the printer cover until it clicks. Removing Jammed Paper from Rear Cover 1. Remove the rear cover.
User's Guide Solving Problems 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions.
User's Guide Solving Problems Related Information & “Removing Jammed Paper” on page 99 & “Loading Paper in the Paper Cassette” on page 35 Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information & “Loading Paper in the Paper Cassette” on page 35 Ejected Paper Falls from the Output Tray Open the feeder guard to stop ejected paper falling from the output tray.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Printer Settings. ❏ Disable the Power Off If Inactive and Power Off If Disconnected settings. ❏ Disable the Power Off Timer setting.
User's Guide Solving Problems ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. ❏ Print the network connection report. See the related information link below for details.
User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems Checking the Printer Status from the Computer (Windows) Click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. If unnecessary data remains, select Cancel all documents from the Printer menu. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. ❏ Press the button to print the network connection report.
User's Guide Solving Problems ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer. ❏ A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz.
User's Guide Solving Problems Related Information & “Checking the SSID Connected to the Printer” on page 112 & “Checking the SSID for the Computer” on page 113 When You Cannot Connect Using Wi-Fi Direct (Simple AP) Connection If the maximum number of devices have already been connected, you cannot connect any more devices. See the following and try to re-connect. Check how many devices are connected Check how many devices are connected to the printer.
User's Guide Solving Problems ❏ Product status screen for Web Config Launch a web browser from the connected device, and then enter the IP address for Wi-Fi Direct (Simple AP) to open Web Config. Tap Product Status > Wi-Fi Direct and check the Wi-Fi Direct status. Disconnect unnecessary devices If the maximum number of devices have already been connected to the printer, disconnect the unnecessary devices and try to connect the new device.
User's Guide Solving Problems Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.
User's Guide Solving Problems Ethernet Connection Becomes Unstable When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using. ❏ Connection becomes unstable, the printer is connected and disconnected again and again. ❏ Cannot connect to the printer. ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1.
User's Guide Solving Problems Printout Problems Printout is Scuffed or Color is Missing ❏ If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
User's Guide Solving Problems ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head from a computer. ❏ When printing on plain paper, print using a higher quality setting. Related Information & “List of Paper Type” on page 40 & “Aligning the Print Head” on page 85 Vertical Banding or Misalignment ❏ Align the print head. ❏ If print quality does not improve even after aligning the print head, print using a higher quality setting.
User's Guide Solving Problems ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper. Checking the print settings ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Print using a higher quality setting. ❏ During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.
User's Guide Solving Problems ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting. If you enable this setting, print quality may decline or printing may slow down.
User's Guide Solving Problems Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. ❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the printer driver you are using is for this printer.
User's Guide Solving Problems ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Windows Select High Speed on the printer driver's More Options tab. ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed Printing setting.
User's Guide Solving Problems ❏ If ink spills on the desk or floor, wipe it off immediately. When ink is dried, it will be difficult to remove the smear. To prevent the smear from spreading, blot the ink with a dry cloth, and then wipe it with a moist cloth. ❏ If ink gets on your hands, wash them with water and soap.
User's Guide Appendix Appendix Technical Specifications Printer Specifications * Print Head Nozzle Placement Black ink nozzles: 400×2 rows Weight of Paper* Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
User's Guide Appendix Interface Specifications For Computer Hi-Speed USB Network Function List Network Functions and IPv4/IPv6 Functions Network Printing Network Scanning Remarks EpsonNet Print (Windows) IPv4 ✓ - Standard TCP/IP (Windows) IPv4, IPv6 ✓ - WSD Printing (Windows) IPv4, IPv6 ✓ Windows Vista or later Bonjour Printing (Mac OS) IPv4, IPv6 ✓ - IPP Printing (Windows, Mac OS) IPv4, IPv6 ✓ - UPnP Printing IPv4 - Information appliance PictBridge Printing (Wi-Fi) IPv4 - D
User's Guide Appendix Wireless Securities*4 WEP (64/128bit), WPA2-PSK (AES)*5 *1 IEEE802.11n is only available for the HT20. *2 Not supported for IEEE 802.11b. *3 Simple AP mode is compatible with a Wi-Fi connection (infrastructure) or an Ethernet connection. *4 Wi-Fi Direct supports WPA2-PSK (AES) only. *5 Complies with WPA2 standards with support for WPA/WPA2 Personal. Ethernet Specifications IEEE802.3i (10BASE-T)*1 Standards IEEE802.3u (100BASE-TX) IEEE802.
User's Guide Appendix Weight* * Approx. 4.4 kg (9.7 lb) Without the ink and the power cord. Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0.5 to 0.2 A 0.3 A Power Consumption (with USB Connection) Printing: Approx. 13.0 W (ISO/ IEC24712) Printing: Approx. 13.0 W (ISO/ IEC24712) Ready mode: Approx. 3.3 W Ready mode: Approx. 3.3 W Sleep mode: Approx. 0.7 W Sleep mode: Approx. 0.7 W Power off: Approx. 0.
User's Guide Appendix Freezing Temperature -15 °C (5 °F) Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F). * You can store for one month at 40 °C (104 °F). System Requirements ❏ Windows 10 (32-bit, 64-bit)/Windows 8.
User's Guide Appendix frequency (RF) Exposure rules. This equipment should be installed and operated so that the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles). Standards and Approvals for European Model For European users Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU.
User's Guide Appendix Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Transporting and Storing the Printer When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer.
User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3. Disconnect all cables such as the power cord and USB cable. 4. Remove all of the paper from the printer. 5. Open the printer cover. Secure the print head to the case with tape. 6.
User's Guide Appendix 9. Pack the printer in its box using the protective materials. c Important: Make sure you keep the printer horizontal when transporting or storing the printer by packing it in its box; otherwise ink may leak. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix ❏ Apple, Macintosh, macOS, OS X, Bonjour, ColorSync, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. ❏ Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google Inc. ❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
User's Guide Appendix Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available.
User's Guide Appendix Transportation of Product Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and keeping the product upright is also recommended. Help for Users in New Zealand Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Internet URL http://www.epson.co.nz Access the Epson New Zealand World Wide Web pages.