User's Guide NPD6004-01 EN
User's Guide Contents Contents Registering or Editing Contacts. . . . . . . . . . . . . 33 Registering or Editing Grouped Contacts. . . . . . 34 Menu Options for Settings. . . . . . . . . . . . . . . . . . . 34 Menu Options for General Settings. . . . . . . . . . . 34 Menu Options for Maintenance. . . . . . . . . . . . . 37 Menu Options for Print Status Sheet. . . . . . . . . . 38 Menu Options for Print Counter. . . . . . . . . . . . .39 Menu Options for Reports. . . . . . . . . . . . . . . . .
User's Guide Contents Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 59 Printing a Reduced or Enlarged Document. . . . . 60 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster). . . . . . . . . . . . . 60 Printing with a Header and Footer. . . . . . . . . . . 66 Printing a Watermark. . . . . . . . . . . . . . . . . . . . .67 Printing Multiple Files Together. . . . . . . . . . . . . 67 Adjusting the Print Tone. . . . . . . .
User's Guide Contents Cleaning the Print Head (Head Cleaning). . . . . . . 122 Cleaning the Print Head - Control Panel. . . . . . 122 Cleaning the Print Head - Windows. . . . . . . . . 122 Cleaning the Print Head - Mac OS. . . . . . . . . . 123 Power Cleaning the Print Head (Power Cleaning). 123 Running Power Cleaning - Control Panel. . . . . 124 Running Power Cleaning - Windows. . . . . . . . . 124 Running Power Cleaning - Mac OS. . . . . . . . . . 124 Aligning the Print Head. . . . . . . . . . . . . . .
User's Guide Contents The Printout Problem Could Not be Cleared. . . 162 Other Printing Problems. . . . . . . . . . . . . . . . . . . 162 Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 162 Printing or Copying Slows Down Dramatically During Continuous Operation. . . 163 Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 163 Scanned Image Problems. . . . . . . . . . . . . . . . . . . 164 Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
User's Guide About This Manual Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏ Windows: Hold down Alt, and then press ←. ❏ Mac OS: Hold down the command key, and then press ←. Printing only the pages you need You can extract and print only the pages you need.
User's Guide About This Manual Related Information & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
User's Guide Important Instructions ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet. Advisories and Warnings for Transporting or Storing the Printer ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
User's Guide Printer Basics Printer Basics Part Names and Functions A ADF (Automatic Document Feeder) Feeds originals automatically. B ADF cover Open when removing originals jammed in the ADF. C ADF input tray Supports loaded originals. D ADF edge guide Feeds originals straight into the printer. Slide to the edges of the originals. E ADF document support Supports originals. F ADF output tray Holds originals ejected from the ADF.
User's Guide Printer Basics D Paper cassette cover Open to load paper in the paper cassette. E Front cover Open when removing jammed paper. F Output tray Holds the ejected paper. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Print head Ink is ejected from the print head nozzles underneath. D Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. E Paper cassette Loads paper.
User's Guide Printer Basics A Stopper Position the stopper to prevent print outs from falling from the output tray. B USB port Connects a USB cable to connect with a computer. C LINE port Connects a phone line. D EXT. port Connects external phone devices. E AC inlet Connects the power cord. F Rear paper feed slot Loads paper. G Rear cover Remove when removing jammed paper. H Maintenance box cover Open when replacing the maintenance box.
User's Guide Printer Basics A Turns the printer on or off. Unplug the power cord when the power light is off. B Displays the home screen. C Displays menus and messages. D Displays the solutions when you are in trouble. E Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory. Basic Screen Configuration A Indicates items that have been setup for the printer as icons.
User's Guide Printer Basics Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sound menu from this screen. This is the shortcut for the following menu. Settings > General Settings > Basic Settings > Sound Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down.
User's Guide Printer Basics Basic Operations Tap anywhere on the setting item to switch it on and off. Tap the input field to enter the value, name and so on. Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact and so on. Note: Available icons vary depending on the setting item.
User's Guide Printer Basics A Indicates the character count. B Moves the cursor to the input position. C Switches between upper case and lower case or numbers and symbols. D Switches the character type. You can enter alphanumerics and symbols. E Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents. F Enters frequently used email domain addresses or URLs by simply selecting the item. G Enters a space. H Enters character.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Note: The paper size displayed differs depending on the driver. Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
User's Guide Preparing the Printer Related Information & “Part Names and Functions” on page 12 Commercially Available Paper Plain papers Media Name Size Loading Capacity (Sheets) 2-Sided Printing Paper Cassette Rear Paper Feed Slot Plain paper Letter, A4 250 1 ✓ Copy paper B5, 16K (195×270 mm) 250 1 ✓ A5, A6, B6 250 1 - Legal, Indian-Legal, 8.5×13 in. 1 1 - User Defined (mm)*2 1 1 - - 1 - 1 1 ✓ Letterhead*1 High quality plain paper 89×127 to 215.
User's Guide Preparing the Printer Envelopes Media Name Envelope Size Envelope #10, Envelope DL, Envelope C6 Loading Capacity (Envelopes) Paper Cassette Rear Paper Feed Slot 10 1 2-Sided Printing – Related Information & “Part Names and Functions” on page 12 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper.
User's Guide Preparing the Printer Loading Paper in the Paper Cassette 1. Open the paper cassette cover until it clicks. 2. Check that the printer is not operating, and then slide out the paper cassette. c Important: The paper cassette cannot be removed.
User's Guide Preparing the Printer 3. Slide the edge guides to their maximum position. 4. With the printable side facing down, load paper until it touches the back of the paper cassette. c Important: Do not load more than the maximum number of sheets specified for the paper. ❏ 8.5 x 13 in. Load paper using the line.
User's Guide Preparing the Printer ❏ Legal Load paper using the line. 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette gently. 7. Close the paper cassette cover when loading paper shorter than A4 size. 8. On the control panel, set the size and type of the paper you loaded in the paper cassette. If your paper size is not displayed, select User-Defined.
User's Guide Preparing the Printer 9. When you load business card size paper, lower the output switch lever to output the paper to the front of the printer. Note: ❏ We also recommend outputting envelopes to the front of the printer. Related Information & “Paper Handling Precautions” on page 21 & “Available Paper and Capacities” on page 19 & “List of Paper Type” on page 28 & “Loading Envelopes and Precautions” on page 27 Loading Paper in the Rear Paper Feed Slot 1. Slide out the edge guides. 2.
User's Guide Preparing the Printer ❏ Envelopes ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top and bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 3. Slide the edge guides to the edges of the paper. 4. When you load thick paper or business card size paper, lower the output switch lever to output the paper to the front of the printer.
User's Guide Preparing the Printer Note: We also recommend outputting envelopes to the front of the printer. Note: ❏ For letterhead paper, select Letterhead as the paper type. ❏ For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the printer. Make sure you select the correct paper size setting.
User's Guide Preparing the Printer ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading. ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout. ❏ Do not use envelopes with adhesive surfaces on the flaps or window envelopes. ❏ Avoid using envelopes that are too thin, as they may curl during printing.
User's Guide Preparing the Printer ❏ When you load thick paper or business card size paper, lower the output switch lever to output paper to the front of the printer. We also recommend outputting envelopes to the front of the printer. Placing Originals Place originals on the scanner glass or the ADF. You can scan multiple originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A4, Letter, 8.5x13 in.
User's Guide Preparing the Printer Placing Originals on the ADF 1. Align the edges of the originals. 2. Open the ADF input tray. 3. Pinch and slide out the ADF edge guide. 4. Place the originals face-up and short edge first in the ADF, and then slide the ADF edge guide to the edge of the originals.
User's Guide Preparing the Printer c Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. Related Information & “Available Originals for the ADF” on page 29 Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting. ❏ Landscape originals: Select Landscape on the control panel as described below.
User's Guide Preparing the Printer c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced. 3.
User's Guide Preparing the Printer 4. Close the cover gently. c Important: Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass. Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass.
User's Guide Preparing the Printer 5. Tap OK. Related Information & “Entering Characters” on page 17 Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax to multiple destinations at the same time. 1. Select Fax on the home screen. 2. Select Contacts. 3. Do one of the following. ❏ To register a new grouped contacts, select Add Entry and then select Add Group. ❏ To edit a grouped contacts, select on the target grouped contacts, and then select Edit.
User's Guide Preparing the Printer Settings > General Settings > Basic Settings LCD Brightness: Adjust the brightness of the LCD screen. Sound: Adjust the volume. Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations. The LCD screen turns black when the setting time passes. Power Off Timer: Your product may have this feature or the Power Off Settings feature depending on the location of purchase.
User's Guide Preparing the Printer Operation Time Out: Select On to return to the initial screen when no operations have been performed for the specified time. Keyboard: Change the layout of the keyboard on the LCD screen. Related Information & “Saving Power - Control Panel” on page 40 & “Entering Characters” on page 17 Printer Settings Select the menus on the control panel as described below.
User's Guide Preparing the Printer Left Offset in Back: Adjust the left margin for the back of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size setting is incorrect, but this may lower the print speed. Skip Blank Page: Skips blank pages in the print data automatically.
User's Guide Preparing the Printer Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern. Print Head Cleaning: Select this feature to clean clogged nozzles in the print head. Power Cleaning: Select this feature to replace all of the ink inside the ink tube. More ink is consumed than in usual cleaning. See the "Related Information" below for details on using this feature.
User's Guide Preparing the Printer Supply Status Sheet: Print information sheets showing the status of consumables. Usage History Sheet: Print information sheets showing the usage history of the printer. Menu Options for Print Counter Select the menus on the control panel as described below. Settings > Print Counter Displays the total number of prints including items such as the status sheet from the time you purchased the printer.
User's Guide Preparing the Printer Menu Options for Firmware Version Select the menus on the control panel as described below. Settings > Firmware Version Displays the current firmware version of your printer. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.
User's Guide Fax Settings Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏ Complete the Fax Setting Wizard, which is required to make basic settings. Set the following as necessary.
User's Guide Fax Settings Depending on the area, a phone cable may be included with the printer. If it is included, use that cable. You may need to connect the phone cable to an adapter provided for your country or region. Note: Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not remove the cap if you are not connecting your telephone. In areas where lightning strikes occur frequently, we recommend that you use a surge protector.
User's Guide Fax Settings Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details. ❏ If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call. 1.
User's Guide Fax Settings Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3. Select Fax on the home screen. 4. Pick up the handset. The connection is established when x(Send) is enabled as the following screen.
User's Guide Fax Settings Start Fax Setting Wizard to make Basic Settings, following the on-screen instructions. 1. Make sure the printer is connected to the phone line. Note: Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone line before starting the wizard. 2. Select Settings on the home screen on the printer's control panel. 3. Select General Settings > Fax Settings > Fax Setting Wizard. 4.
User's Guide Fax Settings Note: ❏ If there are any errors reported, follow the instructions on the report to solve them. ❏ If the Select Line Type screen is displayed, select the line type. - When you are connecting the printer to a PBX phone system or terminal adapter, select PBX. - When you are connecting the printer to a standard phone line, select PSTN, and then select Do Not Detect on the Confirmation screen displayed.
User's Guide Fax Settings Usage of Manual Mode Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap x. Next, hang up the handset. ❏ If the ringing is for a voice call: You can answer the phone as normal. Receiving Faxes Using only a Connected Telephone When Remote Receive is set, you can receive faxes by simply entering the Start Code.
User's Guide Fax Settings Related Information & “Making Settings to Use an Answering Machine” on page 48 & “Usage of Manual Mode” on page 47 Making Settings When You Connect an External Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine. 1. Select Settings on the home screen on the printer's control panel.. 2. Select General Settings > Fax Settings > Basic Settings. 3. Set Receive Mode to Auto. 4.
User's Guide Fax Settings & “Basic Settings Menu” on page 53 Making Settings for Blocking Junk Faxes You can block junk faxes. 1. Select Settings on the home screen on the printer's control panel. 2. Select General Settings > Fax Settings > Basic Settings > Rejection Fax. 3. Set the condition to block junk faxes. Select Rejection Fax, and then enable the following options. ❏ Rejection Number List: Rejects faxes that are in the Rejection Number List.
User's Guide Fax Settings ❏ Reject incoming faxes: The printer does not answer incoming fax calls. 7. You can set a password for the inbox. Select Inbox Password Settings, and then set the password. Note: You cannot set a password when Options when memory is full is set to Receive and print faxes. Related Information & “Fax Output Settings Menu” on page 51 Making Settings to Send and Receive Faxes on a Computer To send and receive faxes on a computer, FAX Utility must be installed on the computer.
User's Guide Fax Settings 2. Select General Settings > Fax Settings > Receive Settings. 3. Select Fax Output Settings > Save to Computer > No. Related Information & “Fax Output Settings Menu” on page 51 Menu Options for Fax Settings Selecting Settings > Fax Settings from the printer's control panel displays this menu.
User's Guide Fax Settings Item Description Save to Computer Converts received documents into PDF format and saves them on a computer connected to the printer. Print Settings Menu You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Receive Settings > Print Settings Item Description Auto Reduction Prints received faxes with large-size documents reduced to fit on the paper in the paper source.
User's Guide Fax Settings Report Settings Menu You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Report Settings Item Description Fax Log Auto Print Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are completed. Select On(Time) to print the log at a specified time. However, if the number of fax jobs exceeds 30, the log is printed before the specified time.
User's Guide Fax Settings Item Description Header Enter your sender name and fax number. These appear as a header on outgoing faxes. ❏ Your Phone Number: You can enter up to 20 characters using 0-9 + or space. ❏ Fax Header: You can register up to 21 sender names as necessary. You can enter up to 40 characters for each sender name. Receive Mode Select the receive mode. For details, see the related Information below.
User's Guide Fax Settings Item Description Confirm Address List Selecting On displays a recipient confirmation screen before starting the transmission. Backup Data Auto Clear Selecting On automatically erases the backups when sending or receiving a document completes successfully and the backups become unnecessary. Selecting Off, to prepare for an unexpected power off due to an electricity failure or an incorrect operation, temporarily stores backup copies of sent and received documents in its memory.
User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏ Windows 10/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound.
User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help. ❏ When you select Print Preview, you can see a preview of your document before printing. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information & “Available Paper and Capacities” on page 19 Print Settings 1.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Related Information & “Printing Basics” on page 56 & “Main Tab” on page 71 Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that documents are stacked in page order for outputting paper to the front of the printer.
User's Guide Printing & “Main Tab” on page 71 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings On the printer driver's More Options tab, select the document size from the Document Size setting. Select the paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select Fit to Page or Zoom to.
User's Guide Printing Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting guide options.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 56 & “More Options Tab” on page 71 Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Print Settings On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window is displayed. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat the above steps. When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing.
User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information & “Printing Basics” on page 56 & “More Options Tab” on page 71 Printing to Enhance Light Text and Lines You can enhance light letters and lines to make them more visible, or to sharpen images.
User's Guide Printing Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏ Paper: Plain paper, Copy paper, Letterhead, High quality plain paper, Thick paper, or Envelope ❏ Quality: Standard Note: Deblurring may not always be possible depending on the circumstances.
User's Guide Printing Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults. Ink Levels Displays the approximate ink level.
User's Guide Printing Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print. If the Output Paper differs from the Document Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when printing without reducing or enlarging the size of a document.
User's Guide Printing Power Cleaning Runs power cleaning to clean the clogged nozzles in the print head. Because this feature uses more ink than head cleaning, run power cleaning only if most nozzles are clogged as shown in the illustration of the nozzle check pattern. Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Monitor 3 Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the consumables.
User's Guide Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 5. Change the settings as necessary. See the menu options for the printer driver for details. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information & “Available Paper and Capacities” on page 19 Print Settings Select Two-sided Printing Settings from the pop-up menu.
User's Guide Printing Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
User's Guide Printing Related Information & “Printing Basics” on page 73 & “Menu Options for Paper Handling” on page 78 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size. Select the paper size you loaded in the printer in Destination Paper Size.
User's Guide Printing Canceling Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following. ❏ OS X Mountain Lion or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.x Click Delete. Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected.
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this item is not displayed. Selecting Auto Select selects the paper source that matches the paper setting on the printer automatically.
User's Guide Printing Canceling the Ongoing Job Tap y on the printer's control panel to cancel the print job in progress.
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals, place all of the originals on the ADF. 2. Select Copy on the home screen. 3. Check the settings on the Copy tab. Select the setting item to change it as necessary. Note: ❏ If you select Advanced Settings tab, you can make settings such as Original Type or Finishing.
User's Guide Copying Copying Multiple Originals onto One Sheet You can copy two originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced Settings tab > Multi-Page, and select 2-up. You can also specify the layout order and orientation of the original. 3. Select Copy tab, and then tap x. Related Information & “Copying Basics” on page 81 Basic Menu Options for Copying Note: The items may not be available depending on other settings you made.
User's Guide Copying Reduce/Enlarge: Configures the magnification ratio of the enlargement or reduction. If you want to reduce or enlarge the original by a specific percentage, select the value, and then enter a percentage within a range of 25 to 400%. ❏ Actual Size Copies at 100 % magnification. ❏ A4→A5 and others Automatically enlarges or reduces the original to fit to a specific paper size.
User's Guide Copying ❏ Group (Same Pages) Copies the originals by page as a group. ❏ Collate (Page Order) Copies the originals collated in order and sorted into sets. Original Orientation: Select the orientation of your original. Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet. Remove Punch Holes: Removes the binding holes when copying. Clear All Settings: Resets the copy settings to their defaults.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to a Computer (Event Manager) Note: Before scanning, install Epson Scan 2 and Epson Event Manager on your computer. 1. Place the originals. 2. Select Scan on the home screen. 3. Select Computer. 4. Check the information displayed on the control panel and make sure that the computer is connected correctly. 5. Select to select how to save the scanned image to a computer.
User's Guide Scanning 2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen. 3. Click Make Job Settings.
User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏ Target Folder: Select the save folder for the scanned image. ❏ Filename (Prefix + Start Number): Change the settings for the file name you want to save. ❏ File Format: Select the save format.
User's Guide Scanning 6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item. 1. Place the original. Note: If you want to scan multiple originals, place them in the ADF. 2.
User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Document Size: Select the size of the original you placed. ❏ / (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. 4.
User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and white scanning for a document that contains images.
User's Guide Scanning ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 6.
User's Guide Faxing Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏ Other necessary Fax Settings are complete See "Related Information" below to make settings.
User's Guide Faxing ❏ To enter manually: Select Keypad, enter a fax number on the screen displayed, and then tap OK. - To add a pause (pause for three seconds during dialing), enter a hyphen(-). - If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the beginning of the fax number. Note: If you cannot manually enter a fax number, Direct Dialing Restrictions in Security Settings is set to On.
User's Guide Faxing Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically. 1. Place the originals. You can send up to 100 pages in one transmission. 2. Pick up the handset of the connected telephone, and then dial the recipient's fax number using the phone.
User's Guide Faxing 4. Select the Fax Settings tab, and then tap Direct Send to set this to On. You can also make settings such as the resolution and the sending method as necessary. 5. Send the fax. Related Information & “Placing Originals” on page 29 & “Sending Faxes Automatically Using the Control Panel” on page 92 & “Fax Settings” on page 101 Sending Faxes at a Specified Time (Send Fax Later) You can set to send a fax at a specified time.
User's Guide Faxing 3. Specify the recipient. 4. Select the Fax Settings tab, and then tap ADF Continuous Scan to set this to On. You can also make settings such as the resolution and the sending method as necessary. 5. Tap x (Send). 6. When scanning the first set of originals is complete and a message is displayed on the control panel asking you to scan the next set of originals, select Yes, set the next originals, and then select Start Scanning.
User's Guide Faxing Receiving Incoming Faxes There are two options in Receive Mode. Related Information & “Usage of Auto Mode” on page 97 & “Usage of Manual Mode” on page 97 Usage of Auto Mode This mode allows you to use the line for the following uses.
User's Guide Faxing Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap x. Next, hang up the handset. ❏ If the ringing is for a voice call: You can answer the phone as normal. Receiving Faxes Using only the Connected Telephone When Remote Receive is set, you can receive faxes by simply entering the Start Code.
User's Guide Faxing Saving of Received Faxes The printer provides the following features to save received faxes. ❏ Saving in the printer's inbox ❏ Saving on a computer Note: ❏ The above features can be used at the same time. If you do use them all at the same time, received documents are saved to the inbox and on a computer. ❏ When there are received documents that have not been read or saved yet, the number of the unprocessed jobs is displayed on the on the home screen.
User's Guide Faxing 2. Tap Open Inbox (XX Unread). 3. If the inbox has been password protected, enter the inbox password. 4. Select the fax you want to view from the list. The contents of the fax are displayed. ❏ : Moves the screen in the direction of the arrows. ❏ : Reduces or enlarges. ❏ : Rotates the image to the right by 90 degrees. ❏ : Moves to the previous or the next page. ❏ To hide the operation icons, tap anywhere on the preview screen except for the icons.
User's Guide Faxing Menu Options for Faxing Recipient Select the menus on the control panel as described below: Fax > Recipient Keypad Manually enter a fax number. Contacts Select a recipient from the contacts list. You can also add or edit a contact. Recent Select a recipient from the sent fax history. You can also add the recipient to the contacts list.
User's Guide Faxing Add Sender Information ❏ Add Sender Information Select the position where you want to include the header information (sender name and fax number) in the outgoing fax, or not to include the information. - Off: Sends a fax with no header information. - Outside of Image: Sends a fax with header information in the top white margin of the fax.
User's Guide Faxing Inbox Opens the inbox where the received faxes are stored. Reprint Faxes You can reprint the received fax. Fax Settings Accesses Settings > Fax Settings. Related Information & “Receiving Faxes by Polling (Polling Receive)” on page 98 Menu Options for User Settings Select the menus on the control panel as described below. Settings > User Settings > Fax The settings made in this menu become your default settings for sending faxes.
User's Guide Faxing Note: The following explanation uses Microsoft Word as an example. The actual operation may differ depending on the application you use. For details, see the application’s help. 1. Using an application, create a document to transmit by fax. 2. Click Print from the File menu. The application’s Print window appears. 3. Select XXXXX (FAX) (where XXXXX is your printer name) in Printer, and then check the settings for fax sending. ❏ Specify 1 in Number of copies.
User's Guide Faxing ❏ Specifying a recipient (name, fax number and so on) directly: Do the steps below. A Click the Manual Dial tab. B Enter the necessary information. C Click Add. Furthermore, by clicking Save to Phone Book, you can save the recipient in the list under the PC-FAX Phone Book tab. Note: ❏ If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact prefix code, enter # (hash).
User's Guide Faxing Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created. Note: The following explanation uses Text Edit, a standard Mac OS application as an example. 1. Create the document you want to send by fax in an application. 2. Click Print from the File menu. The application’s Print window is displayed. 3.
User's Guide Faxing 7. Check the recipient settings, and then click Fax. Sending starts. Make sure the name and fax number of the recipient are correct before transmitting. Note: ❏ If you click the printer icon in Dock, the transmission status check screen is displayed. To stop sending, click the data, and then click Delete. ❏ If an error occurs during transmission, the Sending failed message is displayed. Check the transmission records on the Fax Transmission Record screen.
User's Guide Faxing For details, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry screen is displayed on the computer screen while you are making settings, enter the password. Note: You can receive faxes on a computer and print from the printer at the same time. See "Related Information" below to make settings.
User's Guide Faxing 2. Right-click the icon, and then click Open the received fax folder. The received fax folder is displayed. Check the date and the sender in the file name, and then open the PDF file. While the fax icon indicates that it is standing by, you can check for new faxes instantly by selecting Check new faxes now. Note: Received faxes are automatically renamed using the following naming format.
User's Guide Faxing 3. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number) Information sent from the sender is displayed as the sender's number. This number may not be displayed depending on the sender.
User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling Ink and Replacing Maintenance Boxes Checking the Status of the Remaining Ink and the Maintenance Box To confirm the actual ink remaining, visually check the ink level in the printer's tank. You can check the approximate ink levels from the computer. You can check the approximate service life of the maintenance box from the control panel or the computer. Checking the Status of the Maintenance Box - Control Panel 1.
User's Guide Refilling Ink and Replacing Maintenance Boxes Ink Bottle Codes Epson recommends the use of genuine Epson ink bottles. The following are the codes for genuine Epson ink bottles. c Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.
User's Guide Refilling Ink and Replacing Maintenance Boxes Ink Bottle Handling Precautions Read the following instructions before refilling ink. Storing precautions for ink ❏ Keep the ink bottles out of direct sunlight. ❏ Do not store the ink bottles in high or freezing temperatures. ❏ After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. ❏ Once you open an ink bottle, we recommend using it as soon as possible.
User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling the Ink Tank c Important: Epson recommends the use of genuine Epson ink bottles. 1. Select Maintenance on the home screen. 2. Select Reset Ink Level. 3. Open the ink tank cover. A message is displayed on the printer's control panel prompting you to refill the ink tank to the upper line. 4. Open the ink tank cap.
User's Guide Refilling Ink and Replacing Maintenance Boxes 5. While holding the ink bottle upright, turn the cap slowly to remove it. c Important: ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink. 6. Align the tip of the bottle with the filling port, and then stand the bottle slowly to insert it into the filling port.
User's Guide Refilling Ink and Replacing Maintenance Boxes Note: If the ink does not start flowing into the tank, remove the ink bottle and try reinserting it. 7. When the ink reaches the upper line, pull out the bottle. Ink pours into the tank just by holding the bottle normally without squeezing. The ink flow stops automatically when the ink is filled to the upper line. c Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. 8.
User's Guide Refilling Ink and Replacing Maintenance Boxes 9. Close the ink tank cap securely. 10. Close the ink tank cover firmly. 11. Select Reset. 12. Confirm the message, and then select OK. c Important: If you reset the ink level before refilling ink up to the upper line, ink level estimates may become incorrect. To keep your printer operating at its best, fill ink tank up to the upper line and reset the ink level immediately.
User's Guide Refilling Ink and Replacing Maintenance Boxes c Important: Once a maintenance box has been installed in a printer it cannot be used with other printers. Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box. ❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and printing. ❏ Do not drop the maintenance box or subject it to strong shocks.
User's Guide Maintaining the Printer Maintaining the Printer Preventing the Print Head from Drying Always use the power button when turning the printer on and off. Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it from drying, make sure the print head is capped properly to prevent the ink from drying.
User's Guide Maintaining the Printer ❏ B or close to B: Clean the print head. When some nozzles are clogged, select , and then perform head cleaning. You can still perform head cleaning even if you select . For details, see the related information below. ❏ C or close to C: Power Clean the print head. When most lines are broken or most segments are missing, select For details, see the related information below. , and then perform power cleaning.
User's Guide Maintaining the Printer & “Loading Paper in the Paper Cassette” on page 22 & “Cleaning the Print Head (Head Cleaning)” on page 122 & “Power Cleaning the Print Head (Power Cleaning)” on page 123 Check if Nozzles are Clogged (Nozzle Check) - Mac OS 1. Load A4-size plain paper in the paper cassette. 2. Select System Preferences from the then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Nozzle Check. 5.
User's Guide Maintaining the Printer Cleaning the Print Head (Head Cleaning) If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the printer cover or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print.
User's Guide Maintaining the Printer & “Check if Nozzles are Clogged (Nozzle Check)” on page 119 Cleaning the Print Head - Mac OS 1. Select System Preferences from the then select the printer. menu > Printers & Scanners (or Print & Scan, Print & Fax), and 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Head Cleaning. 4. Follow the on-screen instructions. After the print head cleaning is finished, run Nozzle Check and then check if the print head nozzles have been unclogged.
User's Guide Maintaining the Printer Note: When the ink levels or the free space in the maintenance box are insufficient for Power Cleaning, you cannot run this feature. Even in this case, the levels and the free space for printing may remain. Running Power Cleaning - Control Panel Read the instructions for Power Cleaning before running this feature. 1. Turn off the printer. 2. While holding down the light flashes. 3. Follow the on-screen instructions to run the Power Cleaning feature.
User's Guide Maintaining the Printer 3. Click Power Cleaning. 4. Follow the on-screen instructions. Note: If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this procedure from step 1 to run this feature again.
User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the rear paper feed slot. 2. Select Maintenance on the home screen. 3. Select Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper path.
User's Guide Maintaining the Printer 5. Slide out the paper cassette, and then remove the paper. 6. Stand the printer on its side with the printer's ink tank at the bottom. ! Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. c Important: Do not leave the printer standing for a long time. 7. Dampen a soft cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth.
User's Guide Maintaining the Printer 8. Return the printer to its normal position, and then insert the paper cassette. 9. Connect the power cord. Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly, clean the ADF. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF.
User's Guide Maintaining the Printer 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer 5. If the problem cannot be cleared, turn off the printer by pressing the P button, open the ADF cover, and then raise the ADF input tray. 6. Clean the part that is shown in the illustration. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. ! Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.
User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer 2. Open the printer cover. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail c Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations.
User's Guide Maintaining the Printer 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. c Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged. 5. Use a new dry cotton swab to wipe the film. c Important: Do not leave any fibers on the film.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Paper Cassette” on page 22 Checking the Total Number of Pages Fed Through the Printer Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. Related Information & “Accessing the Printer Driver” on page 56 Checking the Total Number of Pages Fed Through the Printer - Mac OS 1. Select System Preferences from the then select the printer.
User's Guide Software Information Software Information This section introduces software products available for your printer from the supplied CD. Application for Scanning Documents and Images (Epson Scan 2) Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.
User's Guide Software Information Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > Event Manager. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Event Manager. Starting on Mac OS Go > Applications > Epson Software > Event Manager.
User's Guide Software Information Application for Sending Faxes (PC-FAX Driver) PC-FAX driver is an application that allows you to send a document created on a separate application as a fax directly from the computer. PC-FAX driver is installed when you install FAX Utility. See the application's help for details. Note: ❏ Windows Server operating systems are not supported. ❏ The operation differs depending on the application you used to create the document. See the application's help for details.
User's Guide Software Information Installing Method Download EPSON Software Updater from the Epson website. If you are using a Windows computer and cannot to download it from the website, you can install it from the supplied software disc. http://www.epson.com Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > EPSON Software Updater. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Software Information Related Information & “Software Update Tools (EPSON Software Updater)” on page 137 & “Uninstalling Applications” on page 139 Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware. Make sure you use the latest version of the applications and firmware. 1. Make sure that the printer and the computer are connected, and the computer is connected to the internet. 2.
User's Guide Software Information 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 Select Uninstall a program in Programs. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click Add or Remove Programs. 5. Select the application you want to uninstall. You cannot uninstall the printer driver if there is any print jobs.
User's Guide Software Information Note: If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error Remove any paper or protective material in the printer. If the error message is still displayed, contact Epson support. Turn on the printer again. See your documentation for more details. Paper out in XX.
User's Guide Solving Problems 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: ❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
User's Guide Solving Problems Removing Jammed Paper from the Front Cover ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. 1. Open the front cover. 2. Lower the output switch lever. 3. Remove the jammed paper.
User's Guide Solving Problems c Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 4. Raise the output switch lever. 5. Close the front cover. Removing Jammed Paper from the Rear Paper Feed Slot Remove the jammed paper. Removing Jammed Paper from Inside the Printer ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.
User's Guide Solving Problems 2. Remove the jammed paper. c Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. If you touch the translucent film, make sure you clean it. 3. Close the printer cover until it clicks.
User's Guide Solving Problems Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer.
User's Guide Solving Problems Removing Jammed Paper from the ADF 1. Open the ADF cover. 2. Remove the jammed paper.
User's Guide Solving Problems 3. Raise the ADF input tray. c Important: Make sure that you open the ADF cover before raising the ADF input tray. Otherwise, the ADF may be damaged. 4. Remove the jammed paper.
User's Guide Solving Problems 5. Lower the ADF input tray. 6. Close the ADF cover until it clicks. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions. ❏ Do not load more than the maximum number of sheets specified for the paper.
User's Guide Solving Problems Related Information & “Environmental Specifications” on page 177 & “Paper Handling Precautions” on page 21 & “Available Paper and Capacities” on page 19 & “List of Paper Type” on page 28 Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper.
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. ❏ Make sure that an original has not been placed on the scanner glass.
User's Guide Solving Problems LCD Screen Gets Dark The printer is in sleep mode. Tap anywhere on the LCD screen to return it to its former state. Cannot Print from a Computer Checking the Connection (USB) ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If the USB cable cannot be recognized, change the port, or change the USB cable. ❏ If the printer cannot print using a USB connection, try the following.
User's Guide Solving Problems Windows Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window. ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2 Click the printer icon, and then click Print server properties at the top of the window.
User's Guide Solving Problems Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item). If the printer is not selected as the default printer, set it as the default printer.
User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information & “Check if Nozzles are Clogged (Nozzle Check)” on page 119 Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
User's Guide Solving Problems Vertical Banding or Misalignment ❏ Align the print head using the Vertical Alignment feature. ❏ If print quality does not improve even after aligning the print head, print using a higher quality setting. Related Information & “Aligning the Print Head” on page 125 Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints.
User's Guide Solving Problems ❏ During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting. Disabling this setting may slow down printing speed. ❏ Windows Clear High Speed on the printer driver’s More Options tab. ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and Select System Preferences from the then select the printer.
User's Guide Solving Problems ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting. If you enable this setting, print quality may decline or printing may slow down. Windows Click Extended Settings on the printer driver's Maintenance tab, and then select Short Grain Paper.
User's Guide Solving Problems & “Cleaning the Scanner Glass” on page 130 & “Printable Area” on page 174 Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. ❏ If you use the printer driver you had previously used, printed characters may be garbled.
User's Guide Solving Problems Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle. Related Information & “Basic Menu Options for Copying” on page 82 An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏ Lower the copy density setting on the control panel.
User's Guide Solving Problems ❏ Disable quiet mode. This feature slows down the printing speed. ❏ Control Panel Select on the home screen, and then disable Quiet Mode. ❏ Windows Select Off as the Quiet Mode setting on the printer driver's Main tab. ❏ Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting.
User's Guide Solving Problems ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then check if the printer is displayed. Related Information & “Uninstalling Applications” on page 139 & “Installing Applications” on page 138 Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass ❏ Clean the scanner glass.
User's Guide Solving Problems Offset Appears in the Background of Images Images on the back of the original may appear in the scanned image. ❏ In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness. This feature may not be available depending on the settings on the Main Settings tab > Image Type or other settings on the Advanced Settings tab. ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
User's Guide Solving Problems ❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass. ❏ When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning range expands to include it.
User's Guide Solving Problems ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2 Utility. 2. Select the Other tab. 3. Click Reset. Note: If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
User's Guide Solving Problems ❏ Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a fax number when sending. ❏ If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel. ❏ Check that the telephone wall jack works by connecting a phone to it and testing it.
User's Guide Solving Problems & “Uninstalling Applications” on page 139 & “Installing Applications” on page 138 Cannot Send Faxes ❏ Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject incoming faxes that do not include header information. ❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous calls.
User's Guide Solving Problems Cannot Receive Faxes ❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider. ❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel. ❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the troubleshooting for information on handling a memory full error.
User's Guide Solving Problems ❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select Fine as the Resolution setting. ❏ Enable the ECM setting on the control panel.
User's Guide Solving Problems Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes You can print on one page by using the Delete Print Data After Split feature in Split Page Settings. Select Delete Top or Delete Bottom in Delete Print Data After Split, and then adjust Threshold. Increasing the threshold increases the amount deleted; a higher threshold gives you a higher possibility of printing on one page.
User's Guide Solving Problems ❏ Control panel Select on the home screen, and then enable Quiet Mode. ❏ Windows printer driver Enable Quiet Mode on the Main tab. ❏ Mac OS printer driver menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ Epson Scan 2 Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.
User's Guide Appendix Appendix Technical Specifications Printer Specifications * Print Head Nozzle Placement Black ink nozzles: 400×2 rows Weight of Paper* Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) ❏ Photo: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) Color 200×200 dpi Page Memory Up to 180 pages (when received ITU-T No.
User's Guide Appendix Power Consumption (with USB Connection) Standalone copying: Approx. 12.0 W (ISO/IEC24712) Standalone copying: Approx. 12.0 W (ISO/IEC24712) Ready mode: Approx. 5.5 W Ready mode: Approx. 5.5 W Sleep mode: Approx. 0.9 W Sleep mode: Approx. 0.9 W Power off: Approx. 0.2 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.
User's Guide Appendix ❏ macOS High Sierra/macOS Sierra/OS X El Capitan/OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac OS X v10.7.x/Mac OS X v10.6.8 Note: ❏ Mac OS may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS is not supported. Regulatory Information Standards and Approvals for European Model The following model is CE marked and in compliance with all the applicable EU Directives.
User's Guide Appendix ! Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When lifting the printer, place your hands in the positions shown below. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.
User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3. Disconnect all cables such as the power cord and USB cable. 4. Remove all of the paper from the printer. 5. Make sure there are no originals on the printer. 6. Open the printer cover.
User's Guide Appendix 8. Close the ink tank cover securely. 9. Insert the accessory box that came with the printer with the opening flap facing forward as shown below. 10. Place the printer in the plastic bag and fold it closed. 11. Pack the printer in its box using the protective materials. c Important: Make sure you keep the printer horizontal when transporting or storing the printer by packing it in its box; otherwise ink may leak.
User's Guide Appendix herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
User's Guide Appendix ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
User's Guide Appendix Help for Users in India Contacts for information, support, and services are: World Wide Web http://www.epson.co.in Information on product specifications, drivers for download, and products enquiry are available.
