User's Guide NPD6006-03 EN
User's Guide Contents Contents Connecting to Android Devices using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Connecting to Devices other than iOS and Android using Wi-Fi Direct. . . . . . . . . . . . . . . . 29 Making Wi-Fi Settings from the Printer. . . . . . . . . . 33 Making Wi-Fi Settings by Entering the SSID and Password. . . . . . . . . . . . . . . . . . . . . . . . . . .33 Making Wi-Fi Settings by Push Button Setup (WPS). . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Menu Options for Settings. . . . . . . . . . . . . . . . . . . 68 Menu Options for General Settings. . . . . . . . . . . 68 Menu Options for Maintenance. . . . . . . . . . . . . 74 Menu Options for Print Status Sheet. . . . . . . . . . 75 Menu Options for Print Counter. . . . . . . . . . . . .75 Menu Options for Reports. . . . . . . . . . . . . . . . . 76 Menu Options for User Settings. . . . . . . . . . . . . 76 Menu Options for Clear Internal Memory Data. .
User's Guide Contents Sending Faxes Using the Control Panel. . . . . . . 138 Various Ways of Sending Faxes. . . . . . . . . . . . . 140 Receiving Faxes on the Printer. . . . . . . . . . . . . . . 142 Receiving Incoming Faxes. . . . . . . . . . . . . . . . .143 Receiving Faxes by Making a Phone Call. . . . . . 144 Saving of Received Faxes. . . . . . . . . . . . . . . . . .145 Using Other Faxing Features. . . . . . . . . . . . . . . . .146 Printing Fax Report Manually. . . . . . . . . . . . . .
User's Guide Contents Application for Printing Web Pages (E-Web Print) 185 Software Update Tools (EPSON Software Updater). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Application for Configuring Multiple Devices (EpsonNet Config). . . . . . . . . . . . . . . . . . . . . . . . 186 Installing the Latest Applications. . . . . . . . . . . . . .187 Updating the Printer's Firmware using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . .188 Uninstalling Applications. . .
User's Guide Contents Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 221 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Sending and Receiving Fax Problems. . . . . . . . . . .222 Cannot Send or Receive Faxes. . . . . . . . . . . . . .222 Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 223 Cannot Send Faxes to a Specific Recipient. . . . . 223 Cannot Send Faxes at a Specified Time. . . . . . . 224 Cannot Receive Faxes. . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
User's Guide About This Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. Related Information & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra.
User's Guide About This Manual ❏ Microsoft Windows Server 2012 operating system ® ® ® ® ❏ Microsoft Windows Server 2008 operating system ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2008 R2 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Keep ink bottle, the ink tank unit, and maintenance box out of the reach of children. Do not allow children to drink from or handle the ink bottle and ink bottle cap. Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer.
User's Guide Important Instructions ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ Do not press too hard on the scanner glass when placing the originals. ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
User's Guide Printer Basics Printer Basics Part Names and Functions A ADF (Automatic Document Feeder) Feeds originals automatically. B ADF cover Open when removing originals jammed in the ADF. C ADF input tray Supports loaded originals. D ADF edge guide Feeds originals straight into the printer. Slide to the edges of the originals. E ADF document support Supports originals. F ADF output tray Holds originals ejected from the ADF.
User's Guide Printer Basics D Paper cassette cover Open to load paper in the paper cassette. E Front cover Open when removing jammed paper. F Output tray Holds the ejected paper. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Print head Ink is ejected from the print head nozzles underneath. D Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. E Paper cassette Loads paper.
User's Guide Printer Basics A Stopper Position the stopper to prevent print outs from falling from the output tray. B LAN port Connects a LAN cable. C USB port Connects a USB cable to connect with a computer. D LINE port Connects a phone line. E EXT. port Connects external phone devices. F AC inlet Connects the power cord. G Rear paper feed slot Loads paper. H Rear cover Remove when removing jammed paper. I Maintenance box cover Open when replacing the maintenance box.
User's Guide Printer Basics A Turns the printer on or off. Unplug the power cord when the power light is off. B Displays the home screen. C Displays menus and messages. D Displays the solutions when you are in trouble. E Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory. Basic Screen Configuration A Indicates items that have been setup for the printer as icons.
User's Guide Printer Basics Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu. Settings > General Settings > Network Settings > Wi-Fi Setup The printer is not connected to a wired (Ethernet) network or unset it. The printer is connected to a wired (Ethernet) network. The printer is not connected to a wireless (Wi-Fi) network.
User's Guide Printer Basics Tap Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around. Basic Operations Tap anywhere on the setting item to switch it on and off. Tap the input field to enter the value, name and so on.
User's Guide Printer Basics Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on. Note: Available icons vary depending on the setting item. A Indicates the character count. B Moves the cursor to the input position. C Switches between upper case and lower case or numbers and symbols. D Switches the character type. You can enter alphanumerics and symbols. E Switches the character type.
User's Guide Printer Basics ❏ Tap How To at the bottom of the operation screen: Displays the context-sensitive animation. A Indicates the total number of steps and the current step number. In the example above, it shows step 3 from 4 steps. B Returns to the previous step. C Indicates your progress through the current step. The animation repeats when the progress bar reaches the end. D Moves to next step.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Related Information & “Making Advanced Network Settings” on page 37 Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.
User's Guide Network Settings Related Information & “Connecting to a Computer” on page 23 & “Connecting to a Smart Device” on page 24 & “Making Wi-Fi Settings from the Printer” on page 33 Wi-Fi Direct (Simple AP) Connection Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly.
User's Guide Network Settings Select the connection type and then click Next. Follow the on-screen instructions. Connecting to a Smart Device Connecting to a smart device over a wireless router You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.
User's Guide Network Settings ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again. 1. Tap on the home screen. 2. Tap Wi-Fi Direct. 3. Tap Start Setup. 4. Tap iOS.
User's Guide Network Settings 5. On your iPhone, iPad or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode. Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or earlier. Also, you cannot connect using an app for scanning QR codes. If you cannot connect, scroll the screen on the printer's control panel, and then select Other OS Devices.
User's Guide Network Settings 10. On the Epson printing app screen, tap Printer is not selected.. 11. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. 12. On the printer's control panel, select Complete. For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
User's Guide Network Settings Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again. 1. Tap on the home screen. 2. Tap Wi-Fi Direct. 3. Tap Start Setup. 4. Tap Android. 5. On the smart device, start Epson iPrint. 6. On the Epson iPrint screen, tap Printer is not selected.. 7.
User's Guide Network Settings See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices. See the related information link below for connecting. 8. When the device connection approval screen is displayed, select Approve. 9.
User's Guide Network Settings 4. Tap Other OS Devices. The Network Name(SSID) and Password for Wi-Fi Direct for the printer are displayed.
User's Guide Network Settings 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 6. On the printer's control panel, select Next.
User's Guide Network Settings 7. On the smart device, start Epson printing app. Examples of Epson printing apps 8. On the Epson printing app screen, tap Printer is not selected.. 9. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. 10. On the printer's control panel, select Complete.
User's Guide Network Settings Related Information & “Printing from Smart Devices” on page 117 Making Wi-Fi Settings from the Printer You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the wireless router such as SSID and password, you can make settings manually. If the wireless router supports WPS, you can make settings by using push button setup.
User's Guide Network Settings If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Yes after checking the message. 4. Select Wi-Fi Setup Wizard. 5. Select the SSID for the wireless router. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, tap Search Again to update the list. If it is still not displayed, tap Enter Manually, and then enter the SSID directly.
User's Guide Network Settings 3. Tap Start Setup. If the network connection is already set up, the connection details are displayed. Tap Change Settings to change the settings. If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Yes after checking the message. 4. Select Push Button Setup (WPS). 5. Hold down the [WPS] button on the wireless router until the security light flashes.
User's Guide Network Settings 2. Select Wi-Fi (Recommended). If the printer has already been connected by Ethernet, select Router. 3. Tap Start Setup. If the network connection is already set up, the connection details are displayed. Tap Change Settings to change the settings. If the printer has already been connected by Ethernet, tap Change to Wi-Fi connection., and then select Yes after checking the message. 4. Select Others > PIN Code Setup (WPS). 5.
User's Guide Network Settings 6. Enter the password displayed on the printer's control panel on the computer or smart device. Note: When you enable Wi-Fi Direct, it remains enabled unless you restore the default network settings and disable Wi-Fi Direct. 7. After the connection is established, tap OK on the printer's control panel. 8. Close the Network Connection Settingsscreen.
User's Guide Network Settings ❏ TCP/IP ❏ Auto Select when you are using a wireless router at home or you are allowing the IP address to be acquired automatically by DHCP. ❏ Manual Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment. When you select Auto for the IP address assignment settings, you can select the DNS server settings from Manual or Auto.
User's Guide Network Settings Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen. Related Information & “Icons displayed in the LCD Screen” on page 17 Checking Detailed Network Information from the Control Panel When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check. 1. Select Settings on the home screen. 2.
User's Guide Network Settings Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router. 1. Load papers. 2. Tap Settings on the home screen. 3. Tap Reports > Network. The connection check starts. 4. Tap Print Check Report. 5. Follow the instructions on the printer's screen to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions.
User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
User's Guide Network Settings E-1 Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏ Make sure your hub or other network device is turned on. ❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled. E-2, E-3, E-7 Solutions: ❏ Make sure your wireless router is turned on. ❏ Confirm that your computer or device is connected correctly to the wireless router.
User's Guide Network Settings E-5 Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏ WEP-64 bit (40 bit) ❏ WEP-128 bit (104 bit) ❏ WPA PSK (TKIP/AES)* ❏ WPA2 PSK (TKIP/AES)* ❏ WPA (TKIP/AES) ❏ WPA2 (TKIP/AES) * WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal. E-6 Solutions: ❏ Check if MAC address filtering is disabled.
User's Guide Network Settings E-9 Solutions: Check the following. ❏ Devices are turned on. ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website.
User's Guide Network Settings Related Information & “Setting Items for Advanced Network Settings” on page 37 E-12 Solutions: Check the following. ❏ Other devices on the network are turned on. ❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them manually. ❏ The network addresses for other devices (subnet mask and default gateway) are the same. ❏ The IP address does not conflict with other devices.
User's Guide Network Settings Related Information & “Setting Items for Advanced Network Settings” on page 37 & “Connecting to a Computer” on page 23 Message on the Network Environment Message Solution *Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID). The same SSID may be set on several wireless router. Check the settings on the wireless router, and change the SSID. The Wi-Fi environment needs to be improved.
User's Guide Network Settings Selecting Change the Connection Methods Follow the on-screen instructions until the following screen is displayed. Select Set up Printer connection again (for new network router or changing USB to network, etc.) on the Install Software screen, and then click Next. Changing the Network Connection to Ethernet from the Control Panel Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel. 1. Select Settings on the home screen. 2.
User's Guide Network Settings Changing the Wi-Fi Direct (Simple AP) Settings When Wi-Fi Direct (simple AP) connection is enabled, you can change the settings from Direct > Start Setup > Change, and then the following menu items are displayed. > Wi-Fi Changing network name (SSID) Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name.
User's Guide Network Settings 4. Select Others > Disable Wi-Fi. 5. Check the message, and then start setup. 6. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time. 7. Close the Network Connection Settings screen. 8. Press the button.
User's Guide Network Settings 4. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Note: The paper size displayed differs depending on the driver. Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
User's Guide Preparing the Printer Related Information & “Part Names and Functions” on page 14 Commercially Available Paper Plain papers Media Name Size Loading Capacity (Sheets) 2-Sided Printing Paper Cassette Rear Paper Feed Slot Plain paper Letter, A4 250 1 ✓ Copy paper B5, 16K (195×270 mm) 250 1 ✓ A5, A6, B6 250 1 - Legal, Indian-Legal, 8.5×13 in. 1 1 - User Defined (mm)*2 1 1 - - 1 - 1 1 ✓ Letterhead*1 High quality plain paper 89×127 to 215.
User's Guide Preparing the Printer Envelopes Media Name Envelope Size Envelope #10, Envelope DL, Envelope C6 Loading Capacity (Envelopes) Paper Cassette Rear Paper Feed Slot 10 1 2-Sided Printing – Related Information & “Part Names and Functions” on page 14 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper.
User's Guide Preparing the Printer Loading Paper in the Paper Cassette 1. Open the paper cassette cover until it clicks. 2. Check that the printer is not operating, and then slide out the paper cassette. c Important: The paper cassette cannot be removed.
User's Guide Preparing the Printer 3. Slide the edge guides to their maximum position. 4. With the printable side facing down, load paper until it touches the back of the paper cassette. c Important: Do not load more than the maximum number of sheets specified for the paper. ❏ 8.5 x 13 in. Load paper using the line.
User's Guide Preparing the Printer ❏ Legal Load paper using the line. 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette gently. 7. Close the paper cassette cover when loading paper shorter than A4 size. 8. On the control panel, set the size and type of the paper you loaded in the paper cassette. If your paper size is not displayed, select User-Defined.
User's Guide Preparing the Printer 9. When you load business card size paper, lower the output switch lever to output the paper to the front of the printer. Note: ❏ We also recommend outputting envelopes to the front of the printer. Related Information & “Paper Handling Precautions” on page 53 & “Available Paper and Capacities” on page 51 & “List of Paper Type” on page 60 & “Loading Envelopes and Precautions” on page 59 Loading Paper in the Rear Paper Feed Slot 1. Slide out the edge guides. 2.
User's Guide Preparing the Printer ❏ Envelopes ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top and bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 3. Slide the edge guides to the edges of the paper. 4. When you load thick paper or business card size paper, lower the output switch lever to output the paper to the front of the printer.
User's Guide Preparing the Printer Note: We also recommend outputting envelopes to the front of the printer. Note: ❏ For letterhead paper, select Letterhead as the paper type. ❏ For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the printer. Make sure you select the correct paper size setting.
User's Guide Preparing the Printer ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading. ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout. ❏ Do not use envelopes with adhesive surfaces on the flaps or window envelopes. ❏ Avoid using envelopes that are too thin, as they may curl during printing.
User's Guide Preparing the Printer ❏ When you load thick paper or business card size paper, lower the output switch lever to output paper to the front of the printer. We also recommend outputting envelopes to the front of the printer. Placing Originals Place originals on the scanner glass or the ADF. You can scan multiple originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A4, Letter, 8.5x13 in.
User's Guide Preparing the Printer Placing Originals on the ADF 1. Align the edges of the originals. 2. Open the ADF input tray. 3. Pinch and slide out the ADF edge guide. 4. Place the originals face-up and short edge first in the ADF, and then slide the ADF edge guide to the edge of the originals.
User's Guide Preparing the Printer c Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. Related Information & “Available Originals for the ADF” on page 61 Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting. ❏ Landscape originals: Select Landscape on the control panel as described below.
User's Guide Preparing the Printer c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced. 3.
User's Guide Preparing the Printer 4. Close the cover gently. c Important: Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass. Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass.
User's Guide Preparing the Printer 5. Tap OK. Related Information & “Entering Characters” on page 20 Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax to multiple destinations at the same time. 1. Select Fax on the home screen. 2. Select Contacts. 3. Do one of the following. ❏ To register a new grouped contacts, select Add Entry and then select Add Group. ❏ To edit a grouped contacts, select on the target grouped contacts, and then select Edit.
User's Guide Preparing the Printer Related Information & “Application for Configuring Printer Operations (Web Config)” on page 181 & “Running Web Config on a Web Browser” on page 181 Destination Setting Items Items Settings and Explanation Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank.
User's Guide Preparing the Printer Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below. Settings > General Settings > Basic Settings LCD Brightness: Adjust the brightness of the LCD screen. Sound: Adjust the volume.
User's Guide Preparing the Printer ❏ Daylight Saving Time Select the summer time setting that applies to your area. ❏ Time Difference Enter the time difference between your local time and UTC (Coordinated Universal Time). Country/Region: Select the country or region in which you are using your printer. If you change the country or region, your fax settings return to their defaults and you must select them again. Language: Select the language used on the LCD screen.
User's Guide Preparing the Printer Printing Language: Select the printing language for the USB interface or the network interface. Universal Print Settings: These print settings are applied when you print by an external device without using the printer driver. Top Offset: Adjust the top margin of the paper. Left Offset: Adjust the left margin of the paper. Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing.
User's Guide Preparing the Printer ❏ Number of Copies Set the number of copies to print. ❏ Binding Margin Select the binding position. ❏ Auto Paper Ejection Select On to eject paper automatically when printing is stopped during a print job. ❏ 2-Sided Printing Select On to perform 2-sided printing. PCL Menu: ❏ Font Source Resident Select to use a font preinstalled on the printer. Download Select to use a font you have downloaded. ❏ Font Number Select the default font number for the default font source.
User's Guide Preparing the Printer Auto Error Solver: Select an action to perform when a 2-sided printing error or a memory full error occurs. ❏ On Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs. ❏ Off Displays an error message and cancels printing. Quiet Mode: Select On to reduce noise during printing, however, this may lower the print speed.
User's Guide Preparing the Printer ❏ Wi-Fi Direct Status ❏ Print Status Sheet Connection Check: Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem. Advanced: Make the following detailed settings.
User's Guide Preparing the Printer Google Cloud Print Services: Displays whether the printer is registered and connected to Google Cloud Print services. When you have registered, you can change the following settings. ❏ Enable/Disable ❏ Unregister For details on registering to Google Cloud Print services, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.
User's Guide Preparing the Printer ❏ Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts. Reset Ink Level: Select this feature to reset the ink level to 100% when refilling the ink tank. Remaining capacity of Maintenance box: Displays the approximate service life of the maintenance box. When maintenance box is nearly full. When is displayed, the is displayed, the maintenance box is full.
User's Guide Preparing the Printer Displays the total number of prints including items such as the status sheet from the time you purchased the printer. Menu Options for Reports Select the menus on the control panel as described below. Settings > Reports Checks the current connection status for the following menus and prints a report. ❏ Network ❏ Fax Menu Options for User Settings Select the menus on the control panel as described below.
User's Guide Preparing the Printer ❏ Clear All Data and Settings Menu Options for Firmware Update Select the menus on the control panel as described below. Settings > Firmware Update Update: Check if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating. Notification: Select On to receive a notification if a firmware update is available.
User's Guide Fax Settings Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏ Complete the Fax Setting Wizard, which is required to make basic settings. Set the following as necessary.
User's Guide Fax Settings Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable. Depending on the area, a phone cable may be included with the printer. If it is included, use that cable. You may need to connect the phone cable to an adapter provided for your country or region. Note: Remove the cap from the EXT.
User's Guide Fax Settings Note: If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter. Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.
User's Guide Fax Settings 2. Connect the phone device and the EXT. port with a phone cable. Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3. Select Fax on the home screen. 4. Pick up the handset. The connection is established when x(Send) is enabled as the following screen.
User's Guide Fax Settings Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard) Fax Setting Wizard configures the basic fax features to make the printer ready to send and receive faxes. The Wizard is displayed automatically when the printer is turned on for the first time. You can also display the wizard manually from the printer's control panel.
User's Guide Fax Settings Note: ❏ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD. ❏ Depending on the region, On and Off are displayed as the DRD options. Select On to use the distinctive ring feature. 8.
User's Guide Fax Settings Setting Receive Mode There are two options in Receive Mode for receiving incoming faxes. You can make settings in the menu below.
User's Guide Fax Settings Receiving Faxes With an External Phone Device A printer with an external phone device works as follows. ❏ If your phone device is the answering machine and when it answers within the number of rings set in Rings to Answer: - If the ringing is for a fax: The printer automatically switches to receive faxes. - If the ringing is for a voice call: The answering machine can receive voice calls and record voice messages.
User's Guide Fax Settings Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive) You can start receiving incoming faxes by only picking up the handset and operating the phone, without operating the printer at all. The Remote Receive feature is available for telephones that support tone dialing. 1. Select Settings on the home screen on the printer's control panel. 2. Select General Settings > Fax Settings > Basic Settings > Remote Receive. 3.
User's Guide Fax Settings ❏ Inbox in the Printer You can save received faxes to the Inbox. You can view them on the printer's control panel so that you can print only the ones you want to print or delete unnecessary faxes. ❏ A computer (PC-FAX reception) Outside of the Printer The above features can be used at the same time. If you use them at the same time, received documents are saved to the inbox and on a computer. To receive faxes on a computer, make settings using FAX Utility. 1.
User's Guide Fax Settings Making Save to Computer Setting to Also Print on the Printer to Receive Faxes You can make the setting to print received faxes on the printer as well as save them on a computer. 1. Select Settings on the home screen on the printer's control panel. 2. Select General Settings > Fax Settings > Receive Settings. 3. Select Fax Output Settings > Save to Computer > Yes and Print.
User's Guide Fax Settings Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions.
User's Guide Fax Settings Item Description Print Start Timing Select options to start printing the faxes to receive. ❏ All Pages Received: Printing starts after receiving all of the pages. To start printing from the first page or last page depends on the setting of Collation Stack feature. See the explanation for Collation Stack. ❏ First Page Received: Starts printing when the first page is received, and then prints in order as the pages are received.
User's Guide Fax Settings Item Description ECM Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise. If this is disabled, you cannot send documents in color. Dial Tone Detection Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the Line Type setting to PBX.
User's Guide Fax Settings Related Information & “Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 82 & “Setting Receive Mode” on page 84 & “Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 86 & “Making Settings for Blocking Junk Faxes” on page 86 Security Settings Menu You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Security Settings Item Description Direct Dialing Re
User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏ Windows 10/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound.
User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help. ❏ When you select Print Preview, you can see a preview of your document before printing. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information & “Available Paper and Capacities” on page 51 Print Settings 1.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Related Information & “Printing Basics” on page 93 & “Main Tab” on page 108 Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that documents are stacked in page order for outputting paper to the front of the printer.
User's Guide Printing & “Main Tab” on page 108 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings On the printer driver's More Options tab, select the document size from the Document Size setting. Select the paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select Fit to Page or Zoom to.
User's Guide Printing Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting guide options.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 93 & “More Options Tab” on page 108 Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Print Settings On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window is displayed. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat the above steps. When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing.
User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information & “Printing Basics” on page 93 & “More Options Tab” on page 108 Printing to Enhance Light Text and Lines You can enhance light letters and lines to make them more visible, or to sharpen images.
User's Guide Printing Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏ Paper: Plain paper, Copy paper, Letterhead, High quality plain paper, Thick paper, or Envelope ❏ Quality: Standard Note: Deblurring may not always be possible depending on the circumstances.
User's Guide Printing Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults. Ink Levels Displays the approximate ink level.
User's Guide Printing Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print. If the Output Paper differs from the Document Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when printing without reducing or enlarging the size of a document.
User's Guide Printing Power Cleaning Runs power cleaning to clean the clogged nozzles in the print head. Because this feature uses more ink than head cleaning, run power cleaning only if most nozzles are clogged as shown in the illustration of the nozzle check pattern. Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Monitor 3 Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the consumables.
User's Guide Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 5. Change the settings as necessary. See the menu options for the printer driver for details. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information & “Available Paper and Capacities” on page 51 Print Settings Select Two-sided Printing Settings from the pop-up menu.
User's Guide Printing Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
User's Guide Printing Related Information & “Printing Basics” on page 110 & “Menu Options for Paper Handling” on page 115 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size. Select the paper size you loaded in the printer in Destination Paper Size.
User's Guide Printing Canceling Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following. ❏ OS X Mountain Lion or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.x Click Delete. Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected.
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this item is not displayed. Selecting Auto Select selects the paper source that matches the paper setting on the printer automatically.
User's Guide Printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
User's Guide Printing The following screens are subject to change without notice. The contents may vary depending on the product. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos and documents.
User's Guide Printing 1. Load paper in the printer. 2. Set up your printer for wireless printing. 3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Connected devices > Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
User's Guide Printing Related Information & “Loading Paper in the Paper Cassette” on page 54 & “Printer Settings” on page 69 Canceling the Ongoing Job Tap y on the printer's control panel to cancel the print job in progress.
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals, place all of the originals on the ADF. 2. Select Copy on the home screen. 3. Check the settings on the Copy tab. Select the setting item to change it as necessary. Note: ❏ If you select Advanced Settings tab, you can make settings such as Original Type or Finishing.
User's Guide Copying Copying Multiple Originals onto One Sheet You can copy two originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced Settings tab > Multi-Page, and select 2-up. You can also specify the layout order and orientation of the original. 3. Select Copy tab, and then tap x. Related Information & “Copying Basics” on page 121 Basic Menu Options for Copying Note: The items may not be available depending on other settings you made.
User's Guide Copying Reduce/Enlarge: Configures the magnification ratio of the enlargement or reduction. If you want to reduce or enlarge the original by a specific percentage, select the value, and then enter a percentage within a range of 25 to 400%. ❏ Actual Size Copies at 100 % magnification. ❏ A4→A5 and others Automatically enlarges or reduces the original to fit to a specific paper size.
User's Guide Copying ❏ Group (Same Pages) Copies the originals by page as a group. ❏ Collate (Page Order) Copies the originals collated in order and sorted into sets. Original Orientation: Select the orientation of your original. Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet. Remove Punch Holes: Removes the binding holes when copying. Clear All Settings: Resets the copy settings to their defaults.
User's Guide Scanning Scanning Scanning Using the Control Panel You can send scanned images from the printer's control panel to the following destinations. Computer You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer. Cloud You can send scanned images to cloud services. Before scanning, make settings on the Epson Connect.
User's Guide Scanning ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format. 6. Tap x. Related Information & “Placing Originals” on page 61 Making Custom Settings in Epson Event Manager You can set the scan settings for Follow custom setting in Epson Event Manager. See the Epson Event Manager help for details. 1. Start Epson Event Manager. 2.
User's Guide Scanning 3. Click Make Job Settings.
User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏ Target Folder: Select the save folder for the scanned image. ❏ Filename (Prefix + Start Number): Change the settings for the file name you want to save. ❏ File Format: Select the save format.
User's Guide Scanning 6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1. Make sure that you have made settings using Epson Connect. 2. Place the originals. 3.
User's Guide Scanning Related Information & “Placing Originals” on page 61 Basic Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome. JPEG/PDF: Select the format in which to save the scanned image. Advanced Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made. Scan Area: ❏ Scan Size: Select the scan size.
User's Guide Scanning ❏ Original Orientation: Select the orientation of the original. Clear All Settings Resets the scan settings to their defaults. Scanning Using WSD Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1. Place the originals. 2. Select Scan on the home screen. 3. Select WSD. 4. Select a computer. 5. Tap x.
User's Guide Scanning Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen.
User's Guide Scanning ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD. Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item. 1. Place the original.
User's Guide Scanning ❏ Document Size: Select the size of the original you placed. ❏ / (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. 4. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button.
User's Guide Scanning 5. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Scanning Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it. Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Faxing Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏ Other necessary Fax Settings are complete See "Related Information" below to make settings.
User's Guide Faxing ❏ To enter manually: Select Keypad, enter a fax number on the screen displayed, and then tap OK. - To add a pause (pause for three seconds during dialing), enter a hyphen(-). - If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the beginning of the fax number. Note: If you cannot manually enter a fax number, Direct Dialing Restrictions in Security Settings is set to On.
User's Guide Faxing Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically. 1. Place the originals. You can send up to 100 pages in one transmission. 2. Pick up the handset of the connected telephone, and then dial the recipient's fax number using the phone.
User's Guide Faxing 4. Select the Fax Settings tab, and then tap Direct Send to set this to On. You can also make settings such as the resolution and the sending method as necessary. 5. Send the fax. Related Information & “Placing Originals” on page 61 & “Sending Faxes Automatically Using the Control Panel” on page 138 & “Fax Settings” on page 147 Sending Faxes at a Specified Time (Send Fax Later) You can set to send a fax at a specified time.
User's Guide Faxing 3. Specify the recipient. 4. Select the Fax Settings tab, and then tap ADF Continuous Scan to set this to On. You can also make settings such as the resolution and the sending method as necessary. 5. Tap x (Send). 6. When scanning the first set of originals is complete and a message is displayed on the control panel asking you to scan the next set of originals, select Yes, set the next originals, and then select Start Scanning.
User's Guide Faxing Receiving Incoming Faxes There are two options in Receive Mode. Related Information & “Usage of Auto Mode” on page 143 & “Usage of Manual Mode” on page 143 Usage of Auto Mode This mode allows you to use the line for the following uses.
User's Guide Faxing Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap x. Next, hang up the handset. ❏ If the ringing is for a voice call: You can answer the phone as normal. Receiving Faxes Using only the Connected Telephone When Remote Receive is set, you can receive faxes by simply entering the Start Code.
User's Guide Faxing Saving of Received Faxes The printer provides the following features to save received faxes. ❏ Saving in the printer's inbox ❏ Saving on a computer Note: ❏ The above features can be used at the same time. If you do use them all at the same time, received documents are saved to the inbox and on a computer. ❏ When there are received documents that have not been read or saved yet, the number of the unprocessed jobs is displayed on the on the home screen.
User's Guide Faxing 2. Tap Open Inbox (XX Unread). 3. If the inbox has been password protected, enter the inbox password. 4. Select the fax you want to view from the list. The contents of the fax are displayed. ❏ : Moves the screen in the direction of the arrows. ❏ : Reduces or enlarges. ❏ : Rotates the image to the right by 90 degrees. ❏ : Moves to the previous or the next page. ❏ To hide the operation icons, tap anywhere on the preview screen except for the icons.
User's Guide Faxing Menu Options for Faxing Recipient Select the menus on the control panel as described below: Fax > Recipient Keypad Manually enter a fax number. Contacts Select a recipient from the contacts list. You can also add or edit a contact. Recent Select a recipient from the sent fax history. You can also add the recipient to the contacts list.
User's Guide Faxing Add Sender Information ❏ Add Sender Information Select the position where you want to include the header information (sender name and fax number) in the outgoing fax, or not to include the information. - Off: Sends a fax with no header information. - Outside of Image: Sends a fax with header information in the top white margin of the fax.
User's Guide Faxing Inbox Opens the inbox where the received faxes are stored. Reprint Faxes You can reprint the received fax. Fax Settings Accesses Settings > Fax Settings. Related Information & “Receiving Faxes by Polling (Polling Receive)” on page 144 Menu Options for User Settings Select the menus on the control panel as described below. Settings > User Settings > Fax The settings made in this menu become your default settings for sending faxes.
User's Guide Faxing Note: The following explanation uses Microsoft Word as an example. The actual operation may differ depending on the application you use. For details, see the application’s help. 1. Using an application, create a document to transmit by fax. 2. Click Print from the File menu. The application’s Print window appears. 3. Select XXXXX (FAX) (where XXXXX is your printer name) in Printer, and then check the settings for fax sending. ❏ Specify 1 in Number of copies.
User's Guide Faxing ❏ Specifying a recipient (name, fax number and so on) directly: Do the steps below. A Click the Manual Dial tab. B Enter the necessary information. C Click Add. Furthermore, by clicking Save to Phone Book, you can save the recipient in the list under the PC-FAX Phone Book tab. Note: ❏ If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact prefix code, enter # (hash).
User's Guide Faxing Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created. Note: The following explanation uses Text Edit, a standard Mac OS application as an example. 1. Create the document you want to send by fax in an application. 2. Click Print from the File menu. The application’s Print window is displayed. 3.
User's Guide Faxing 7. Check the recipient settings, and then click Fax. Sending starts. Make sure the name and fax number of the recipient are correct before transmitting. Note: ❏ If you click the printer icon in Dock, the transmission status check screen is displayed. To stop sending, click the data, and then click Delete. ❏ If an error occurs during transmission, the Sending failed message is displayed. Check the transmission records on the Fax Transmission Record screen.
User's Guide Faxing For details, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry screen is displayed on the computer screen while you are making settings, enter the password. Note: You can receive faxes on a computer and print from the printer at the same time. See "Related Information" below to make settings.
User's Guide Faxing 2. Right-click the icon, and then click Open the received fax folder. The received fax folder is displayed. Check the date and the sender in the file name, and then open the PDF file. While the fax icon indicates that it is standing by, you can check for new faxes instantly by selecting Check new faxes now. Note: Received faxes are automatically renamed using the following naming format.
User's Guide Faxing 3. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number) Information sent from the sender is displayed as the sender's number. This number may not be displayed depending on the sender.
User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling Ink and Replacing Maintenance Boxes Checking the Status of the Remaining Ink and the Maintenance Box To confirm the actual ink remaining, visually check the ink level in the printer's tank. You can check the approximate ink levels from the computer. You can check the approximate service life of the maintenance box from the control panel or the computer. Checking the Status of the Maintenance Box - Control Panel 1.
User's Guide Refilling Ink and Replacing Maintenance Boxes Ink Bottle Codes Epson recommends the use of genuine Epson ink bottles. The following are the codes for genuine Epson ink bottles. c Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.
User's Guide Refilling Ink and Replacing Maintenance Boxes Related Information & “Technical Support Web Site” on page 247 Ink Bottle Handling Precautions Read the following instructions before refilling ink. Storing precautions for ink ❏ Keep the ink bottles out of direct sunlight. ❏ Do not store the ink bottles in high or freezing temperatures. ❏ After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.
User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling the Ink Tank c Important: Epson recommends the use of genuine Epson ink bottles. 1. Select Maintenance on the home screen. 2. Select Reset Ink Level. 3. Open the ink tank cover. A message is displayed on the printer's control panel prompting you to refill the ink tank to the upper line. 4. Open the ink tank cap.
User's Guide Refilling Ink and Replacing Maintenance Boxes 5. While holding the ink bottle upright, turn the cap slowly to remove it. c Important: ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink. 6. Align the tip of the bottle with the filling port, and then stand the bottle slowly to insert it into the filling port.
User's Guide Refilling Ink and Replacing Maintenance Boxes Note: If the ink does not start flowing into the tank, remove the ink bottle and try reinserting it. 7. When the ink reaches the upper line, pull out the bottle. Ink pours into the tank just by holding the bottle normally without squeezing. The ink flow stops automatically when the ink is filled to the upper line. c Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. 8.
User's Guide Refilling Ink and Replacing Maintenance Boxes 9. Close the ink tank cap securely. 10. Close the ink tank cover firmly. 11. Select Reset. 12. Confirm the message, and then select OK. c Important: If you reset the ink level before refilling ink up to the upper line, ink level estimates may become incorrect. To keep your printer operating at its best, fill ink tank up to the upper line and reset the ink level immediately.
User's Guide Refilling Ink and Replacing Maintenance Boxes c Important: Once a maintenance box has been installed in a printer it cannot be used with other printers. Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box. ❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and printing. ❏ Do not drop the maintenance box or subject it to strong shocks.
User's Guide Maintaining the Printer Maintaining the Printer Preventing the Print Head from Drying Always use the power button when turning the printer on and off. Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it from drying, make sure the print head is capped properly to prevent the ink from drying.
User's Guide Maintaining the Printer ❏ B or close to B: Clean the print head. When some nozzles are clogged, select , and then perform head cleaning. You can still perform head cleaning even if you select . For details, see the related information below. ❏ C or close to C: Power Clean the print head. When most lines are broken or most segments are missing, select For details, see the related information below. , and then perform power cleaning.
User's Guide Maintaining the Printer & “Loading Paper in the Paper Cassette” on page 54 & “Cleaning the Print Head (Head Cleaning)” on page 168 & “Power Cleaning the Print Head (Power Cleaning)” on page 169 Check if Nozzles are Clogged (Nozzle Check) - Mac OS 1. Load A4-size plain paper in the paper cassette. 2. Select System Preferences from the then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Nozzle Check. 5.
User's Guide Maintaining the Printer Cleaning the Print Head (Head Cleaning) If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the printer cover or turn off the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print.
User's Guide Maintaining the Printer Cleaning the Print Head - Mac OS 1. Select System Preferences from the then select the printer. menu > Printers & Scanners (or Print & Scan, Print & Fax), and 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Head Cleaning. 4. Follow the on-screen instructions. After the print head cleaning is finished, run Nozzle Check and then check if the print head nozzles have been unclogged.
User's Guide Maintaining the Printer Running Power Cleaning - Control Panel Read the instructions for Power Cleaning before running this feature. 1. Turn off the printer. 2. While holding down the light flashes. 3. Follow the on-screen instructions to run the Power Cleaning feature. button, press the P button to display the confirmation screen until the power Note: If you cannot run this feature, solve the problems that are displayed on the screen.
User's Guide Maintaining the Printer 4. Follow the on-screen instructions. Note: If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this procedure from step 1 to run this feature again.
User's Guide Maintaining the Printer c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the rear paper feed slot. 2. Select Maintenance on the home screen. 3. Select Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper path. Repeat this procedure until the paper is not smeared with ink.
User's Guide Maintaining the Printer 5. Slide out the paper cassette, and then remove the paper. 6. Stand the printer on its side with the printer's ink tank at the bottom. ! Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. c Important: Do not leave the printer standing for a long time. 7. Dampen a soft cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth.
User's Guide Maintaining the Printer 8. Return the printer to its normal position, and then insert the paper cassette. 9. Connect the power cord. Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly, clean the ADF. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF.
User's Guide Maintaining the Printer 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer 5. If the problem cannot be cleared, turn off the printer by pressing the P button, open the ADF cover, and then raise the ADF input tray. 6. Clean the part that is shown in the illustration. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. ! Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.
User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer 2. Open the printer cover. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail c Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations.
User's Guide Maintaining the Printer 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. c Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged. 5. Use a new dry cotton swab to wipe the film. c Important: Do not leave any fibers on the film.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Paper Cassette” on page 54 Checking the Total Number of Pages Fed Through the Printer Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. Related Information & “Accessing the Printer Driver” on page 93 Checking the Total Number of Pages Fed Through the Printer - Mac OS 1. Select System Preferences from the then select the printer.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information & “Printing a Network Connection Report” on page 40 & “Using Epson iPrint” on page 117 Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Open the printer list on the computer.
User's Guide Network Service and Software Information Starting on Windows Note: For Windows Server operating systems, make sure the Desktop Experience feature is installed. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Network Service and Software Information Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format. See the application's help for details. Note: Windows Server operating systems are not supported.
User's Guide Network Service and Software Information Starting on Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
User's Guide Network Service and Software Information Related Information & “Installing the Latest Applications” on page 187 Software Update Tools (EPSON Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported. Installing Method Download EPSON Software Updater from the Epson website.
User's Guide Network Service and Software Information ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config.
User's Guide Network Service and Software Information Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website.
User's Guide Network Service and Software Information 2. Quit all running applications. 3. Open Control Panel: ❏ Windows 10/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel. ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button and select Control Panel. 4.
User's Guide Network Service and Software Information 5. Select Go > Applications > Epson Software > Uninstaller. 6. Select the application you want to uninstall, and then click Uninstall. c Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error Remove any paper or protective material in the printer. If the error message is still displayed, contact Epson support. Turn on the printer again. See your documentation for more details. Paper out in XX.
User's Guide Solving Problems Related Information & “Contacting Epson Support” on page 247 & “Installing the Latest Applications” on page 187 & “Updating the Printer's Firmware using the Control Panel” on page 188 Checking the Printer Status - Windows 1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: ❏ You can also check the printer status by double-clicking the printer icon on the taskbar.
User's Guide Solving Problems c Important: ❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. ❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. Removing Jammed Paper from the Front Cover ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.
User's Guide Solving Problems 3. Remove the jammed paper. c Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 4. Raise the output switch lever. 5. Close the front cover. Removing Jammed Paper from the Rear Paper Feed Slot Remove the jammed paper. Removing Jammed Paper from Inside the Printer ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.
User's Guide Solving Problems 1. Open the printer cover, and then use the knob to fasten it to the top. 2. Remove the jammed paper. c Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. If you touch the translucent film, make sure you clean it.
User's Guide Solving Problems 3. Close the printer cover until it clicks. Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper.
User's Guide Solving Problems 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Removing Jammed Paper from the ADF 1. Open the ADF cover. 2. Remove the jammed paper.
User's Guide Solving Problems 3. Raise the ADF input tray. c Important: Make sure that you open the ADF cover before raising the ADF input tray. Otherwise, the ADF may be damaged. 4. Remove the jammed paper.
User's Guide Solving Problems 5. Lower the ADF input tray. 6. Close the ADF cover until it clicks. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions. ❏ Do not load more than the maximum number of sheets specified for the paper.
User's Guide Solving Problems Related Information & “Environmental Specifications” on page 234 & “Paper Handling Precautions” on page 53 & “Available Paper and Capacities” on page 51 & “List of Paper Type” on page 60 Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper.
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. ❏ Make sure that an original has not been placed on the scanner glass.
User's Guide Solving Problems LCD Screen Gets Dark The printer is in sleep mode. Tap anywhere on the LCD screen to return it to its former state. Cannot Print from a Computer Checking the Connection (USB) ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If the USB cable cannot be recognized, change the port, or change the USB cable. ❏ If the printer cannot print using a USB connection, try the following.
User's Guide Solving Problems ❏ If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly. Restart the wireless router or reset the network settings for the printer. If this does not solve the problem, see the documentation for the wireless router. ❏ Try accessing any website from your computer to make sure that your computer's network settings are correct.
User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems Checking the Printer Status from the Computer (Windows) Click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. If unnecessary data remains, select Cancel all documents from the Printer menu. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again.
User's Guide Solving Problems ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer. ❏ A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz.
User's Guide Solving Problems Related Information & “Checking the SSID Connected to the Printer” on page 208 & “Checking the SSID for the Computer” on page 208 Checking the SSID Connected to the Printer Select Settings > General Settings > Network Settings > Network Status. You can check the SSID for Wi-Fi and Wi-Fi Direct from each menu. Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Ethernet Connection Becomes Unstable When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using. ❏ Connection becomes unstable, the printer is connected and disconnected again and again.
User's Guide Solving Problems 11. Click OK. 12. Remove the Ethernet cable connected to the computer and the printer. 13. If you disabled IEEE802.3az for the computer in step 2, enable it. 14. Connect the Ethernet cables that you removed in step 1 to the computer and the printer. If the problem still occurs, devices other than the printer may be causing the problem. Cannot Print from an iPhone or iPad ❏ Connect the iPhone or iPad to the same network (SSID) as the printer.
User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information & “Check if Nozzles are Clogged (Nozzle Check)” on page 165 Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
User's Guide Solving Problems Vertical Banding or Misalignment ❏ Align the print head using the Vertical Alignment feature. ❏ If print quality does not improve even after aligning the print head, print using a higher quality setting. Related Information & “Aligning the Print Head” on page 171 Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints.
User's Guide Solving Problems ❏ During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting. Disabling this setting may slow down printing speed. ❏ Windows Clear High Speed on the printer driver’s More Options tab. ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and Select System Preferences from the then select the printer.
User's Guide Solving Problems ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting. If you enable this setting, print quality may decline or printing may slow down. Windows Click Extended Settings on the printer driver's Maintenance tab, and then select Short Grain Paper.
User's Guide Solving Problems & “Cleaning the Scanner Glass” on page 176 & “Printable Area” on page 229 Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. ❏ If you use the printer driver you had previously used, printed characters may be garbled.
User's Guide Solving Problems Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle. Related Information & “Basic Menu Options for Copying” on page 122 An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏ Lower the copy density setting on the control panel.
User's Guide Solving Problems ❏ Disable quiet mode. This feature slows down the printing speed. ❏ Control Panel Select on the home screen, and then disable Quiet Mode. ❏ Windows Select Off as the Quiet Mode setting on the printer driver's Main tab. ❏ Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting.
User's Guide Solving Problems ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show Scanner and Camera, and then check if the printer is displayed. ❏ Windows 7/Windows Server 2008 R2 Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View scanners and cameras, and then check if the printer is displayed.
User's Guide Solving Problems The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning. Related Information & “Scanning Using Epson Scan 2” on page 133 Offset Appears in the Background of Images Images on the back of the original may appear in the scanned image. ❏ In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
User's Guide Solving Problems ❏ Change the resolution, and then scan again. Related Information & “Scanning Using Epson Scan 2” on page 133 Cannot Scan the Correct Area on the Scanner Glass ❏ Make sure the original is placed correctly against the alignment marks. ❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
User's Guide Solving Problems Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2. 1. Start Epson Scan 2 Utility. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Solving Problems Sending and Receiving Fax Problems Cannot Send or Receive Faxes ❏ Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions printed on the report. ❏ Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a fax number when sending.
User's Guide Solving Problems ❏ In Mac OS, check the following. ❏ Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then make sure the printer (fax) is displayed. The printer (fax) is displayed as "FAX XXXX (USB)" or "FAX XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax). ❏ Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer (fax).
User's Guide Solving Problems Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information & “Sending Faxes at a Specified Time (Send Fax Later)” on page 141 & “Basic Settings Menu” on page 90 Cannot Receive Faxes ❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider.
User's Guide Solving Problems & “Sending Faxes Dialing from the External Phone Device” on page 140 & “Removing Jammed Paper” on page 192 Sent Fax Quality Is Poor ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Change the Density setting on the control panel. ❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select Fine as the Resolution setting. ❏ Enable the ECM setting on the control panel.
User's Guide Solving Problems Received Faxes Are Not Printed ❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the printer. ❏ If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed. Check the Receive Settings.
User's Guide Solving Problems Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong The sender may not have set the fax header information or may have set it incorrectly. Contact the sender. Other Problems Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Control panel Select on the home screen, and then enable Quiet Mode. ❏ Windows printer driver Enable Quiet Mode on the Main tab.
User's Guide Solving Problems Related Information & “Refilling the Ink Tank” on page 160 Ink Spilled ❏ If ink adheres to the area around the tank, wipe it off using a napless, clean cloth or cotton swab. ❏ If ink spills on the desk or floor, wipe it off immediately. When ink is dried, it will be difficult to remove the smear. To prevent the smear from spreading, blot the ink with a dry cloth, and then wipe it with a moist cloth. ❏ If ink gets on your hands, wash them with water and soap.
User's Guide Appendix Appendix Technical Specifications Printer Specifications * Print Head Nozzle Placement Black ink nozzles: 400×2 rows Weight of Paper* Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) ❏ Photo: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) Color 200×200 dpi Page Memory Up to 180 pages (when received ITU-T No.
User's Guide Appendix Functions Network Scanning Remarks Epson Scan 2 IPv4, IPv6 ✓ - Event Manager IPv4 ✓ - Epson Connect (Scan to Cloud) IPv4 ✓ - AirPrint (Scan) IPv4, IPv6 ✓ OS X Mavericks or later - - ADF (2-sided scanning) Fax Supported Send a fax IPv4 ✓ - Receive a fax IPv4 ✓ - AirPrint (Faxout) IPv4, IPv6 ✓ OS X Mountain Lion or later Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.
User's Guide Appendix *2 The connected device should comply with IEEE802.3az standards. Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Scan OS X Mavericks or later Fax OS X Mountain Lion or later Google Cloud Print Dimensions Dimensions Storage ❏ Width: 375 mm (14.8 in.) ❏ Depth: 347 mm (13.7 in.) ❏ Height: 346 mm (13.6 in.) Printing ❏ Width: 375 mm (14.8 in.) ❏ Depth: 347 mm (13.7 in.
User's Guide Appendix Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
User's Guide Appendix Font Information Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier 1 Letter Gothic Medium, Bold, Italic Letter Gothic 1 Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS 3 Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times 2 URW Classico Medium, Bold, Italic, Bold Italic CG Omega 3 URW Coronet - Coronet 3 URW Clarendon Condensed - Claren
User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW Dingbats - Wingdings 5 Dingbats - ITC Zapf Dingbats 6 Standard Symbol - SymbolPS 4 URW David Medium, Bold HP David 7 URW Narkis Medium, Bold HP Narkis 7 URW Miryam Medium, Bold, Italic HP Miryam 7 URW Koufi Medium, Bold Koufi 8 URW Naskh Medium, Bold Naskh 8 URW Ryadh Medium, Bold Ryadh 8 Bitmap Font Font Name Symbol Set Line Printer 9 OCR/Barcode Bitmap Font (for PCL5 only) Font Name F
User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Norweg1 0D ✓ ✓ ✓ - - - - - - - - - - Roman Extension 0E - - - - - - - - ✓ - - - - Italian 0I ✓ ✓ ✓ - - - - - - - - - - ECM94-1 0N ✓ ✓ ✓ - - - - - ✓ - - - - Swedis2 0S ✓ ✓ ✓ - - - - - - - - - - ANSI ASCII 0U ✓ ✓ ✓ - - - ✓ ✓ - - - - - UK 1E ✓ ✓ ✓ - - - - - - - - - -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 PsText 10J ✓ ✓ ✓ - - - - - - - - - - IBM-US 10U ✓ ✓ ✓ - - - - - ✓ - - - - IBM-DN 11U ✓ ✓ ✓ - - - - - ✓ - - - - McText 12J ✓ ✓ ✓ - - - - - - - - - - PcMultiling 12U ✓ ✓ ✓ - - - - - ✓ - - - - VeInternati 13J ✓ ✓ ✓ - - - - - - - - - - PcEur858 13U ✓ ✓ ✓ - - - - - - - - - - VeUS 14J ✓ ✓ ✓ -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Pc864Ara 10V - - - - - - - ✓ - - - - - Symbol 19M - - - ✓ - - - - - - - - - Wingdings 579L - - - - ✓ - - - - - - - - ZapfDigbats 14L - - - - - ✓ - - - - - - - OCR A 0O - - - - - - - - - ✓ - - - OCR B 1O - - - - - - - - - - ✓ - - OCR B Extension 3Q - - - - - - - - - - ✓ - - Code3-9 0Y - -
User's Guide Appendix frequency (RF) Exposure rules. This equipment should be installed and operated so that the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles). Standards and Approvals for European Model For European users Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU.
User's Guide Appendix This equipment shall not be set up to make automatic calls to the Telecom '111' Emergency Service. Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When lifting the printer, place your hands in the positions shown below. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.
User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3. Disconnect all cables such as the power cord and USB cable. 4. Remove all of the paper from the printer. 5. Make sure there are no originals on the printer. 6. Open the printer cover.
User's Guide Appendix 8. Close the ink tank cover securely. 9. Insert the accessory box that came with the printer with the opening flap facing forward as shown below. 10. Place the printer in the plastic bag and fold it closed. 11. Pack the printer in its box using the protective materials. c Important: Make sure you keep the printer horizontal when transporting or storing the printer by packing it in its box; otherwise ink may leak.
User's Guide Appendix herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
User's Guide Appendix ❏ Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google Inc. ❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. ❏ Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
User's Guide Appendix Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Support (Europe) If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.
User's Guide Appendix Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals, we provide the following sources for obtaining information: Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (email).
User's Guide Appendix Transportation of Product Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and keeping the product upright is also recommended. Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.
