Color Graphics Scanner User’s Guide
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson scanner. Epson is not responsible for any use of this information as applied to other scanners.
Contents WELCOME 7 About Your Scanner Getting More Information Warnings, Cautions, Notes, and Tips Viewing Your Electronic Reference Guide 7 8 8 9 Chapter 1 SCANNING BASICS Placing Your Original Document Using EPSON Scan Scanning Your Image Using the Preview Screen Scanning a Photo With Adobe Photoshop Elements Creating Editable Text With ABBYY FineReader 5 Sprint Using Professional Mode to Customize Your Scans Scanning to a File With EPSON Scan Chapter 2 GETTING THE MOST FROM YOUR SCANNER Scanning
Enhancing Image Quality Using Color Restoration Using Unsharp Mask Using Descreening Using Backlight Correction Using Dust Removal Using Grain Reduction Batch Scanning Photos and Film Placing Your Photos Previewing Your Images in Thumbnail Mode Scanning With the a Start Button Windows Vista or XP Windows 2000 33 33 34 35 36 37 38 39 39 40 42 42 44 Chapter 3 45 USING OPTIONAL EQUIPMENT Transparency Unit Unpacking the Transparency Unit Installing the Transparency Unit Using the Transparency Unit Automati
Chapter 4 MAINTENANCE 67 Transporting the Scanner Cleaning the Scanner 67 68 Chapter 5 69 SOLVING PROBLEMS Checking the Status Lights Problems and Solutions Scanner Problems Software Problems Quality Problems Uninstalling Your Scanner Software Where To Get Help Epson Technical Support Software Technical Support 70 71 71 73 74 77 79 79 80 Appendix A SPECIFICATIONS 81 Appendix B REQUIREMENTS AND NOTICES 85 System Requirements Windows Macintosh Important Safety Instructions Declaration of Conform
Contents
Welcome The Epson Expression® 10000XL is a 48-bit color, professional scanner designed to meet the needs of graphic arts professionals and business graphics users. With Epson’s ColorTrue® II Imaging System, the scanner reproduces images of amazingly accurate detail and color. Achieving up to 2400 × 4800 dpi hardware resolution with Epson’s proprietary Micro Step Drive™ technology, the Epson Expression 10000XL is one of the fastest scanners in its class.
Getting More Information There are several ways to learn more about your Epson Expression 10000XL scanner. In addition to the printed materials, help utilities and electronic manuals are available. Here’s where to look for help: ■ Start Here sheet The Start Here sheet tells you how to set up your scanner and install its software. It also tells you about some of your scanner’s special features.
Viewing Your Electronic Reference Guide To view the electronic Reference Guide, you must have a web browser such as Netscape Navigator® or Microsoft® Internet Explorer, versions 4.0 or later, or Apple® SafariTM 1.0 or later. If you haven’t already installed the guide on your computer, see the Start Here sheet for instructions. To open the guide, double-click the Expression 10000XL Reference Guide icon on your desktop.
Welcome
Chapter 1 Scanning Basics This chapter gives you step-by-step instructions for using EPSON Scan, the scanning software that comes with your Epson Expression 10000XL.
2. Close the document cover, being careful not to move the document. Tip: If the edges of your document don’t scan properly, move it in about 1/16 of an inch (1.5 mm) from the edges of the glass. You can raise or remove the document cover if you need to scan a thick item— such as a photo in an album—that doesn’t fit under the cover. Simply lift the back of the cover straight up. When you reinsert the cover, line up the hinge pins with the positioning holes and lower the cover into place.
If you have faded photos, you can restore their color using Color Restoration. You can also use these additional adjustments and choose how strongly they’re applied: Unsharp Mask, Backlight Correction, Descreening, Dust Removal, and (when scanning film with the optional transparency unit) Grain Reduction. See page 33 for details.
The EPSON Scan dialog box opens. Choose a mode 3. Choose a mode from the Mode list at the top of the EPSON Scan screen. (See page 12 for a description of the modes.) 4. Adjust any settings in EPSON Scan, as needed. For example, if you’re using Home Mode, select the Document Type, Image Type, and Destination settings that are appropriate for your image and how you want to use it. 5. Click the Preview button to see a preview of your scan. Note: The Thumbnail preview screen is shown at right.
8. Click Scan. 9. When scanning completes, click Close to exit EPSON Scan and view the scanned image in your imaging application. Now you can use your imaging application to further modify the image, save it to your hard drive, or print it. Using the Preview Screen The preview screen lets you select the area of your image you want to scan. You do this by drawing a box (or marquee) around the previewed image. It also lets you make adjustments to your image before scanning.
Selecting the Scanning Area There are three ways to select the scanning area: ■ Manually To select the area you want to scan, click and drag inside the preview image to draw a marquee. The selected area is surrounded by a dotted line. ■ Auto-detect (Full-size preview screen only) To automatically create a marquee around your image and crop out the document table area, click the Auto locate button.
Moving and Resizing Marquees Once you’ve created a marquee, you can move and resize it if necessary. ■ To move the marquee, place the cursor within its borders. When the cursor turns to a hand symbol, click and drag the marquee to a new position. Hold down the Shift key to limit movement to the horizontal or vertical directions. ■ To resize the marquee, place the cursor on its edge or corner. When the cursor turns into an arrow symbol, click and drag to resize the selection area.
Working With Multiple Marquees In the Normal preview screen (shown below), you can draw up to 50 marquees. This lets you select more than one part of the image for scanning (the area within each marquee is scanned as a separate image, even if you have overlapping marquees). You can make independent image quality adjustments for each selected area.
Scanning a Photo With Adobe Photoshop Elements Adobe Photoshop Elements (included with your scanner) provides a variety of powerful tools for image editing, along with recipes and step-by-step instructions. Follow the example below to scan a photo in Home Mode with Photoshop Elements. Note: This example shows you how to scan one photo at a time. You can also place several photos on the scanner and scan them; see page 39. 1. Place your photo on the scanner as described on page 11. 2.
8. Choose a Destination setting: ■ Printer if you’re printing the image ■ Screen/Web if you’re viewing your image only on the screen ■ Other if you want to specify a resolution (see page 30) 9. Click the Preview button. Your image is scanned and appears in the preview screen. 10. Click and drag within the preview image to select the area you want to scan (see page 16) and to have image quality adjustments automatically applied to this area. For best results, avoid selecting any borders in your image.
Creating Editable Text With ABBYY FineReader Sprint The ABBYY FineReader Sprint software included with your scanner lets you turn almost any printed document into editable text. You can scan a single page of text— or, if you have the optional automatic document feeder, you can scan a multi-page document and save the text for editing. Note: You can easily scan a multi-page document and save it as a pdf file. See page 60 for more information.
You see the EPSON Scan dialog box: Select Office Mode 4. Choose Office Mode from the Mode list at the top of the EPSON Scan screen. 5. Choose Black&White as the Image Type setting. 6. For the Document Source, select Document Table if you’re scanning a single sheet. If you’re using the automatic document feeder, select ADF - Single-sided or ADF - Double-sided as appropriate for your document. 7. Select Auto Detect as the Size setting, if that option is available, or select the actual size of your document.
11. When your document finishes scanning, close EPSON Scan to view it in ABBYY FineReader. Note: If you have trouble accurately converting your document, click the Preview button before scanning and adjust the Threshold slider so that the image appears neither too light nor too dark. 12. Click the Save button.
You see the EPSON Scan dialog box: 3. Select Professional Mode from the Mode list at the top of the screen. Note: You may have to scroll down to see some of the settings referred to in the following steps. 4. Under the Original settings, choose the Auto Exposure Type: Photo to optimize exposure for photos, or Document to optimize exposure for printed material. 5.
6. Choose a resolution setting (50 to 12800 dpi). See page 30 for guidelines. 7. Click the Thumbnail checkbox if you want to use the Thumbnail preview (see page 15). Then click Preview to see a preview of your scan. 8. Click and drag within the preview image, then select the area you want to scan. Or do one of the following: ■ If you’re using the Full-size preview screen, click the Auto locate button in the preview window to automatically select your entire image.
Image Adjustment – Click this button to adjust the color balance, saturation, brightness, and contrast settings. Color Palette – Click this button to fine-tune the colors in your image. For any of these settings, you can click Reset to go back to the default settings for your image. Click Help for more information about using these options. 10. To enhance the appearance of your image, select from the following options: ■ Select Unsharp Mask to sharpen the image.
Scanning to a File With EPSON Scan To speed up your workflow, you can use EPSON Scan in “standalone” mode to scan images directly to a file on your computer’s hard drive. 1. Start EPSON Scan: ■ Windows: Double-click the EPSON Scan icon on your desktop. Or select Start or , select Programs or All Programs, select EPSON Scan, then select the EPSON Scan icon. ■ Macintosh: Open the Applications folder, and then click EPSON Scan.
4. Click Scan. You see this screen: 5. Select the location where you want to save your scanned image. 6. Type a name for your file in the Prefix field, then choose an image type and click OK. Note: If you’re saving the file in JPEG format, be sure to select an appropriate compression ratio for your image. For details on file format settings, click the Help button.
Chapter 2 Getting the Most From Your Scanner This chapter gives you information about improving the quality of your scanned images and making your workflow more efficient. Find out about: ■ Selecting the best resolution for your image ■ Managing colors ■ Restoring color and enhancing images ■ Batch scanning of multiple images ■ Using the a Start button Scanning Tips Getting the best scan possible depends on several factors, including the quality of your original and the resolution you select.
Selecting a Suitable Resolution Resolution refers to how many dots per inch (dpi) your image contains. The best resolution for a scanned image depends on the type of image you’re scanning and how you plan to use it. For most images, use a scanning resolution that is approximately one third of your output resolution. For example, use a scanning resolution of 200 dpi if you want to print at 600 dpi. If you’re scanning an image to view on-screen, choose a resolution of 96 dpi.
Getting Color Accuracy If the colors in your scanned image don’t match those in your original document, make sure you’ve selected an appropriate Document Type setting (Home Mode) or Auto Exposure Type (Professional Mode). In Professional Mode, try selecting an Image Type setting that offers greater color depth. When scanning, it’s important to marquee-select just the area you want to scan (see page 16). This lets the scanner software choose the optimal color and exposure settings for that part of the image.
4. Unless you’re using a specialized color space for your work, it is recommended that you select Adobe RGB as the Target. This provides a wide color gamut that works well for monitors, ink jet printers, and the majority of output devices. 5. If you are using Adobe Photoshop 5.0 or above, select Display preview using monitor compensation to match colors between images viewed in EPSON Scan and Photoshop. (Do not select this setting if you are using Photoshop Elements.
Enhancing Image Quality EPSON Scan includes various adjustments that let you improve the quality of your images. For photos and film, you can restore the color of faded images, digitally remove specks of dust, correct backlighting, and (for film only) you can reduce the appearance of graininess in your images. Other adjustments let you sharpen your images, or eliminate moiré patterns when scanning magazines, newspapers, or similar printed materials.
Using Unsharp Mask If you have photographic images that look slightly fuzzy or indistinct, you can sharpen them by turning on the Unsharp Mask adjustment in Office or Professional Mode. (In Home Mode, this adjustment is automatically applied and you cannot deselect it.) Before After 1. Preview your image, then marquee-select the area you want to scan. 2. In Office Mode, select Unsharp Mask in the Image Adjustments section.
Using Descreening If you’re scanning printed materials, such as magazines, postcards, or newspapers, or when scanning certain ink jet prints, use the Descreening Filter to reduce the appearance of moiré patterns in the image. Before After 1. Preview your image, then marquee-select the area you want to scan. 2. In Home and Office Mode, select Descreening in the Image Adjustments section. In Professional Mode, scroll down to the Adjustments section and then select Descreening, as shown below: 3.
Using Backlight Correction If you have photographic images that are too dark because of backlighting, you can remove the shadows with Backlight Correction. This feature works in both Home and Professional Mode, but Professional Mode lets you control the level of correction you want to apply. Before After 1. Preview your image, then marquee-select the area you want to scan. 2. In Home Mode, select Backlight Correction in the Image Adjustments section.
Using Dust Removal You can use the Dust Removal feature to digitally remove unwanted specks of dust from photos or from film (if you have the optional TPU). This feature works in both Home and Professional Mode, but Professional Mode lets you control the level of correction you want to apply. Before After 1. Before scanning, make sure the document table is clean and remove as much dust as possible from your photos. 2. Preview your image, then marquee-select the area you want to scan. 3.
Using Grain Reduction You can use the Grain Reduction feature to reduce the appearance of graininess in your scanned film. This feature is available only in Professional Mode. 1. Preview your image, then marquee-select the area you want to scan. 2. In Professional Mode, scroll down to the Adjustments section and then select Grain Reduction. 3. Click (Windows) or decrease the effect.
Batch Scanning Photos and Film If you’re working with photos or film, you can place multiple images on the scanner, and then scan them all at once (instead of one-by-one) with EPSON Scan. This lets you quickly digitize large numbers of images. Note: If you have the Photo version of the scanner, you can use the LaserSoft Imaging SilverFast Job Manager for high-capacity batch scanning. For details, see the on-screen guide included with the software.
Previewing Your Images in Thumbnail Mode When scanning multiple images, you can use the Thumbnail preview screen to locate each image automatically. (To select multiple images in the Full-size preview screen, see page 18.) Follow these steps: 1. Start EPSON Scan and follow the instructions on page 23 (for photos) or on page 51 (for film) to make the correct settings for your document.
4. Click and drag within each image to select just the area you want to scan (see page 15 for details on marquee-selecting images). For best results, avoid including borders in your images. This enables EPSON Scan to apply the optimal exposure and color balance settings (see page 31). 5. To see an enlarged version of an image, click the image to select it (selected images are outlined in blue). Then click the Full Size tab. 6. Apply any color adjustments or filters, as needed.
Scanning With the a Start Button The a Start button opens EPSON Scan—or in Windows, you can set it to open another application of your choice. If you set it to open Photoshop Elements, EPSON Scan launches automatically after Photoshop opens. If you choose another program, you must start EPSON Scan manually after opening the program. Start button You can assign multiple applications to the a Start button, but you’ll have to decide which program to launch after pressing it.
4. Click the Events tab. You see this window. 5. Make sure the Start Button is selected in the Select an event box. 6. Click Start this program, select a program from the list, click Apply, then click OK. Note: If the program you want to use is not listed, open it and then follow these steps again. If it is still not listed, it cannot be opened using the a Start button. You can disable the a Start button by clicking the Take no action checkbox on the Events tab.
Windows 2000 For Windows 2000, follow these steps to set up the a Start button: 1. Double-click the Scanners and Cameras icon in the Windows Control Panel. 2. Select Epson Expression 10000XL and click the Properties button. 3. Click the Events tab. You see the window to the right. 4. Make sure Start Button appears in the Scanner events box, then deselect any applications you don’t want to use in the Send to this application list.
Chapter 3 Using Optional Equipment There are three options available for the Epson Expression 10000XL: ■ Transparency unit (B12B813362), page 46 ■ Automatic document feeder (B813212), page 55 ■ Network Image Express interface card (B12B808393), page 63 Note: If you have the Photo version of the scanner, the transparency unit is included. You can purchase these accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Transparency Unit The transparency unit (B12B813362) lets you scan transparent materials—35 mm slides, filmstrips, and negatives, 4 × 5 inch film, medium format (120/220) film, and nonstandard film sizes up to 12.2 × 16.5 inches (309 × 420 mm). To switch from scanning transparent materials to ordinary paper documents, see page 54. Note: The transparency unit is optional for the GA version of the Expression 10000XL. It is included with the Photo version.
Installing the Transparency Unit 1. Make sure the scanner is turned off, then unplug the power cord from the scanner. Document cover 2. Fully open the scanner’s document cover, then lift it straight up. 3. Lower the transparency unit onto the scanner, so that the pins fit into the holes as shown. Transparency unit 4. Use a coin to turn the transportation lock to the Unlock position.
5. Close the transparency unit. 6. Connect the transparency unit cable to the scanner’s OPTION port, then tighten its screws. Using the Transparency Unit Before using the transparency unit (TPU), you need to remove the reflective document mat and make sure the glass on both the document table and the TPU is clean. 1. Open the transparency unit. 1 2. Grasp the white reflective document mat by its top edge and slide it upward to free the bottom edge of the mat. 3.
6. Place the transparency guide at the back edge of the document glass, so that its alignment pins fit into the holes as shown. Placing Standard Film Sizes on the Scanner Use the film holders that came with the transparency unit to scan 35 mm slides, filmstrips, negatives, 4 × 5 inch film, and medium format (120, 220 and 6 × 12 cm) film. 1. Place the film holder on a flat surface. Open its cover (if it has one), then load the film with its shiny side face-down and the film emulsion layer face-up.
2. Make sure the transparency guide is in place at the back edge of the document glass (see page 49). Then place the film holder on the document glass, aligning the arrow marks as shown. When scanning large numbers of images, you can place a second film holder on the scanner next to the first one. The holders can be for different sizes of film (unless you plan to scan 35 mm slides using the Thumbnail preview screen; see page 52). 3. Close the transparency unit and scan as described on page 51.
Scanning Your Film You can scan your film in either Home Mode or Professional Mode. For greater control over your scanned images, choose Professional Mode. Note: Be sure to select the correct Document Type (in Home Mode) or Film Type (in Professional Mode): Positive Film, Color Negative Film, or B&W Negative Film. Also, be sure to adjust the focus if you’re placing your film directly on the glass (instead of in a holder) or are using film holders other than those that came with the scanner. See page 52.
■ Color Smoothing to reduce color variations without lessening sharpness ■ 16-bit Grayscale for the highest quality scans of black-and-white photos or images Note: Make sure your application supports 16-bit grayscale. ■ 8-bit Grayscale for high quality scans of black-and-white photos or images Click (Windows) or (Macintosh) to see more options, then choose Best or Draft for the Scanning Quality. 5. Choose a resolution setting (50 to 12800 dpi). See page 30 for guidelines. 6.
10. Use these Adjustment settings (on the main screen) to modify your images as necessary. Auto Adjust – If you’ve turned off Continuous auto exposure, click this button to apply your color management settings and have the software determine the best exposure and color balance for your scan. (If Continuous auto exposure is turned on, clicking this button has no effect; see page 31.) Histogram Adjustment – Click this button to adjust the highlight, shadow, and gamma input levels.
13. When scanning completes, click Close to exit EPSON Scan and view the scanned images in your imaging application. Scanning Paper Documents If you want to scan an ordinary paper document while leaving the transparency unit installed, follow these steps. 1. Remove the transparency guide. 2. Insert the reflective document mat, top edge first, being careful to keep the mat’s white surface from getting caught under the frame of the TPU. 3.
Automatic Document Feeder The optional automatic document feeder (B813212) lets you feed multi-page documents into your scanner. You can use it to scan single- or double-sided pages. The document feeder is particularly useful for OCR (optical character recognition), or for creating an image database. Unpacking the Automatic Document Feeder When you unpack your automatic document feeder, make sure you have the parts shown below.
Installing the Automatic Document Feeder Note: The automatic document feeder (ADF) is heavy, so be sure to have someone help you with this procedure. Also, because the document feeder is large, leave adequate space around the scanner for handling it. 1. Make sure your scanner is turned off, then unplug the power cord from the scanner. 2. Fully open the scanner’s document cover, then lift it straight out. 3.
5. Mount the ADF on the installation screws, as shown. Warning: The ADF is heavy. Ask for assistance when lifting it. 6. Twist the knobs onto the ends of the screws and tighten them using the screwdriver tool. 7. Attach the ADF cable to the scanner’s OPTION port, then tighten its connector screws. 8. Make sure the high-speed/ low-speed switch is set to the circular mark (for high-speed scanning) as shown. 9. Close the ADF.
Loading Pages in the Automatic Document Feeder The ADF can hold up to 100 pieces of paper, based on a paper weight of 55 g/m2, up to a total thickness of about 1/2 inch (12 mm). If you’re using 20 pound bond paper, it’s somewhat thicker and heavier (75 g/m2), so you won’t be able to load quite as many sheets.
Follow these steps to load a document: 1. Arrange the pages of your document into a stack. If necessary, slide the edge guide out of the way, then place the stack face-up on the ADF’s input tray. Insert it short end first until it meets resistance. Do not force it into the ADF. Portrait A Landscape Insert left edge first A Insert bottom edge first 2. Slide the edge guide flush against the stack, but not too tightly. If your pages are long, you may need to extend the paper support.
Scanning Your Document You can scan your document in either Office Mode (for text and business documents) or Professional Mode (for photos and other graphics). See page 21 for instructions on scanning a document for OCR. Note: Do not feed valuable photographs or artwork into the ADF; misfeeding could result in wrinkling or damage. Instead, place such items individually on the scanner glass.
Clearing Paper Jams If a paper jam occurs, follow these steps to clear it: 1. Open the ADF to determine where the paper jam is located. 2. If pages jammed while feeding, open the cover on the left and slowly pull out the jammed pages from the top or bottom. Open cover on left side Note: Pull out jammed pages slowly to avoid tearing them.
3. If pages jammed while ejecting, open the cover on the right and remove the pages as shown. Note: Pull out jammed pages slowly to avoid tearing them. 4. Open the cover on top of the ADF and check for any pages inside.
Network Image Express Interface Card This section explains how to install the optional Network Image Express interface card (B12B808393) in your scanner. Setting Up Client Computers Before connecting the scanner to your network, make sure any computer you want to use for scanning is set up properly.
4. Plug in the scanner and reconnect its cables. 5. Initialize the card by holding down its RESET button (to the right of the connector) while you turn on the scanner. Continue holding down the button for about 10 seconds, until the card’s red and green lights (to the left of the connector) turn on. Now you’re ready to connect the scanner to your network. Connecting the Scanner to Your Network 1. Turn off the scanner. 2.
Setting Up EPSON Scan Follow these steps to use the EPSON Scan Settings utility to enable network scanning. 1. Start EPSON Scan Settings: ■ Windows: Click Start or , point to Programs or All Programs, point to EPSON Scan, then select EPSON Scan Settings. ■ Macintosh OS X: Open the Applications folder, open the Utilities folder, then click EPSON Scan Settings. You see this screen: 2. Select your scanner from the Select Scanner list. 3. Select Network as the type of connection. 4.
5. Click Test to check the connection. If everything works properly, you see this message: If you have any problems, see the Troubleshooting section in the Network Image Express Card User’s Guide. 6. Click OK to save your settings. Now you are ready to scan. See Chapter 1 for instructions on using the EPSON Scan software. Note: Do not use the Fast User Switching function while scanning (Macintosh OS X 10.3 or later).
Chapter 4 Maintenance To protect your scanner and ensure that it continues to operate well, follow the instructions in these sections: ■ Transporting the scanner ■ Cleaning the scanner Caution: Never open the scanner case. If you think repairs or adjustments are necessary, consult your dealer or contact Epson. Transporting the Scanner Always lock the transportation lock when you transport the scanner over a long distance or store it for an extended time. 1.
Cleaning the Scanner To keep your scanner operating at its best, clean it periodically. 1. Press the . power button to turn the scanner off, and unplug the power cord. Caution: Always unplug the scanner before cleaning. 2. Use a soft, damp cloth and mild detergent to clean the outer case. Caution: Be careful not to spill liquid or let water get into the scanner mechanism or electronic components. This could permanently damage them. Never use alcohol, thinner, or corrosive solvent to clean the scanner.
Chapter 5 Solving Problems This chapter gives you the basics for diagnosing and solving problems. It also tells you how to uninstall your scanner software, and how to contact Epson in case you need help. If the scanner’s Error light is on or flashing, see “Checking the Status Lights” in the next section to determine the reason.
Checking the Status Lights You can diagnose some problems by checking the scanner’s lights, as described below. If you don’t find the answer here, see “Problems and Solutions” on page 71. Error light Ready light a Start button . Power button Light Scanner Status Ready light is on or The green Ready light is on when the scanner is ready to scan. It flashes when scanning is in progress. flashing. Error and Ready lights are both off. Error and Ready lights are both on.
Problems and Solutions Here are some troubleshooting tips if you’re having trouble setting up your scanner, scanning, or getting the quality you want from your scans. Scanner Problems You see an error message when you try to scan. The Ready light doesn’t come on or flashes. ■ Check the cable connections, and make sure the scanner is turned on. ■ The Ready light flashes when scanning is in progress. If you are scanning a large file, wait for scanning to finish.
The scanner doesn’t scan your image. Pages jam in the automatic document feeder. ■ Make sure the scanner is ready to scan. Wait until the Ready light stops flashing and remains on. Remove the jammed pages, following the instructions on page 61. ■ Check the Windows Device Manager. If there are any Unknown Device icons, select them and click Remove or Uninstall. The automatic document feeder is running too slowly.
Software Problems Some of the bonus software that came with your scanner doesn’t work in Windows Vista. You may need to upgrade the software. Contact the manufacturer as described on page 80. When previewing a scan, the Thumbnail preview screen does not locate the image properly. ■ Make sure you’ve selected the correct Document Type in EPSON Scan. ■ Make sure the white part of the document cover (or the white ADF belt, if you’re using the document feeder) is clean.
The file size is too big. ■ You can adjust individual color tones in Professional Mode by using the Histogram Adjustment Tone Correction, or Color Palette controls. ■ Select suitable color control settings in EPSON Scan (see page 31). ■ For the greatest color accuracy, use a color management tool such as MonacoEZcolor (included with your scanner). Select a lower resolution (dpi), or scan only part of the image. Quality Problems Make sure your original photo or document is in good condition.
Your scanned image is out of focus. ■ Check the position and condition of your document. Make sure it is flat against the scanner’s document glass. If only part of the image is blurred, your document may be wrinkled or warped. ■ If you’ve placed transparent film directly on the document glass, or if you’re using film holders other than those that came with the TPU, you may have to adjust the focus (see page 52). ■ Try applying Unsharp Mask (see page 34). ■ Make sure the document table glass is clean.
■ Try using the Thumbnail preview screen to scan your image (see page 15). The Thumbnail preview automatically corrects the angle of the image if it’s tilted. Straight lines in the image come out jagged. ■ ■ Make sure the document is aligned with the edges of the document table. Try scanning your image at a higher resolution (dpi). A line of pixels is missing from the image. ■ If a line of pixels is missing from the scanned image on your screen, the scanner sensor is not working correctly.
Uninstalling Your Scanner Software If you need to uninstall EPSON Scan, follow the instructions below. Be sure to remove your software as described here before reinstalling it. Note: To uninstall other software included with your scanner, see the online help documents included with those programs. Windows 1. Turn off the scanner and disconnect it from your computer. 2.
6. After the initial screen, click Accept. You see this screen: Select Uninstall 7. Select Uninstall from the Easy Install list. Then click Uninstall. 8. Follow the on-screen instructions to uninstall the software. When you’re done, click Quit to close the EPSON Scan Installer screen. See the Start Here sheet to reinstall your software.
Where To Get Help If you are having problems with your scanner, see the contact information in the section below. If you are having problems with any of the software that came with your scanner, see page 80. Epson Technical Support Epson provides these technical support services: Internet Support Visit Epson’s support website at epson.com/support and select your product for solutions to common problems.
Purchase Supplies and Accessories You can purchase supplies and accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). Software Technical Support Use the resources listed below for help with software that came with your scanner: Software Telephone and Fax* Online and E-mail EPSON Scan U.S.: (562) 276-4382 epson.
Appendix A Specifications Scanner General Scanner type Flatbed, color Photoelectric device Color CCD line sensor Effective pixels 29280 × 41280 pixels (2400 dpi) Color depth 48-bit internal/48-bit external Grayscale depth 16-bit internal/16-bit external Maximum document size 12.2 × 17.
Gamma correction 2 types for CRT display 3 types for printer 1 type user-defined Color correction 1 type for CRT display 3 types for printer (available in color byte sequence mode and color line sequence mode) 1 type user-defined Interfaces USB 2.0 (Type B receptacle connector) IEEE 1394 (FireWire) 10Base-T/100Base-TX, optional Light source Xenon gas cold cathode fluorescent lamp Reliability 100,000 cycles of carriage movement (main unit MCBF) Dimensions Width: 25.8 inches (656 mm) Depth: 18.
Encoding/decoding DS-Link Logic level 3.
Specifications
Appendix B Requirements and Notices System Requirements The minimum system requirements to run the scanner in Windows and Macintosh are listed below. For optimum performance, a faster processor and more memory are recommended. If you’re scanning high resolution images, you need more than the minimum available hard disk space. Note: Color and tone reproduction are subject to the display capability of your computer system, including the video card, monitor, and software.
Macintosh ■ Macintosh PowerPC® or Intel® Core™ processor (500 MHz or faster recommended) ■ OS X 10.2.8, 10.3.9 to 10.4.x Note: Check the Apple website for any updates to your operating system. Fast User Switching is not supported for Mac® OS X 10.3 and above. ■ USB (1.1 or 2.0) or IEEE 1394 (FireWire) port. To use the scanner’s optional network card, your computer must be connected to an existing network using TCP/IP.
■ If you use an extension cord, make sure the total ampere rating of the devices plugged into the extension cord doesn’t exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet doesn’t exceed the wall outlet’s ampere rating. ■ Do not attempt to service the scanner yourself. ■ Do not spray lubricants inside the scanner. ■ Never open the scanner case. If you think repairs or adjustments are necessary, consult your dealer or contact Epson.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
ENERGY STAR Compliance This product conforms to the new ENERGY STAR Program Requirements for Imaging Equipment (Version 1.0) effective April 1, 2007. Note: When used with the transparency unit, the scanner does not conform to the ENERGY STAR requirements. Warranty Epson America, Inc. Limited Warranty What Is Covered: Epson America, Inc.
maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced in service, you will be held responsible for costs incurred.
Index A C ABBYY FineReader Sprint manuals, 8 technical support, 80 using, 21 to 23 Accessories, 45, 80 Adobe Photoshop Elements technical support, 80 using, 19 to 20 Auto Adjust, 25, 32, 53 Auto Detect, 16, 22, 25, 60 Auto Exposure Type, 24 Automatic document feeder high speed switch, 57, 72 installing, 56 to 57 paper jams, 61 to 62 problems, 70, 72 to 73 purchasing, 45 scanning to PDF, 60 specifications, 58, 83 unpacking, 55 using, 58 to 60 Cleaning the scanner, 68 Client computers, 63 Color accuracy, 3
Epson accessories, 45, 80 help, 79 to 80 EPSON Scan Home Mode, 12, 19 to 20 Office Mode, 12, 21 to 23 previewing scans, 14 to 18, 20, 25, 40 to 41, 52, 60, 73 problems, 73 to 76 Professional Mode, 12, 23 to 26, 51 to 54 scanning to a file, 27 starting, 13, 42 to 44 technical support, 80 EPSON Scan Settings utility, 65 Error light, 70 Ethernet card, see Network card F Faint image, 74 Fast User Switching function, 66 FCC compliance statement, 88 File Save settings, 23, 28 File size, 74 Film, scanning, 49 to
M P Macintosh system requirements, 86 Maintenance, 67 to 68 Manuals, 8 to 9 Marquees adjusting, 17 creating, 16 multiple, 18 Memory, computer, 72 to 73, 85 to 86 Mode, selecting, 14 Moiré patterns, 26, 35, 76 MonacoEZcolor manuals, 8 technical support, 80 using, 31 Moving scanner, 67 Multi-page documents, scanning, 60 Multiple images problems scanning, 73 scanning, 18, 40 to 41 Paper jams, fixing, 61 to 62 PDF, scanning to, 60 Photoshop Elements manuals, 8 technical support, 80 using, 19 to 20 Placing do
Resolution choosing, 25, 30, 52, 72 maximum, 81 Restoring faded color, 33 Rotating image, 14, 17 S Safety instructions, 86 to 87 Scaling images, 30 Scanner buttons, 70 cleaning, 68 lights, 70 moving, 67 problems, 71 to 72 transportation lock, 67 Scanning area, selecting, 16 batches of images, 39 to 41 film, 49 to 54 into an application, 13 to 26 modes, 12 to 13 multi-page documents, 60 multiple images, 18, 40 to 41 negatives, 49 photos, 19 to 20, 23 to 26 previewing scans, 14 to 18, 20, 25, 40 to 41, 52, 6
U Uninstalling software, 77 to 78 Unpacking automatic document feeder, 55 transparency unit, 46 Unsharp Mask, 26, 34, 53 USB requirements, 85 to 86 specifications, 82 W Warranty, 89 to 90 Windows system requirements, 85 Z Zoom, 17 Index 95
Index