Operation Manual

Related Information

& “Cleaning the Scanner” on page 51

Negative Film Preview Images Look Strange

❏ Make sure the Document Type is set correctly for your

lm.

❏ If you are using Normal as the

Normal/umbnail

, the dark area around the

lm

and the frame of the

lm

holder is perceived as white. is alters the exposure and causes images to appear darker. Create marquees on

the image area you want to scan, and then click the

(Zoom) button to preview the area.

❏ For Normal/umbnail, use umbnail instead of Normal.

Problems With Scanning Time

❏ Computers with Hi-Speed external USB ports can scan faster than those with external USB ports. If you are

using a Hi-Speed external USB port with your product, make sure it meets the system requirements.

❏ Scanning at a high resolution takes a long time.

❏ When using security soware, exclude the TWAIN.log le from monitoring, or set the TWAIN.log as a read-

only

le.

For more information on your security

soware’s

functions, see the help and so on supplied with the

soware.

e TWAIN.log le is saved in the following locations.

Windows 10/Windows 8.1/ Windows 8/ Windows 7/ Windows Vista:

C:\Users\(user name)\AppData\Local\Temp

Wi n dow s X P :

C:\Documents and Settings\(user name)\Local Settings\Temp

Uninstalling and Installing Applications

Uninstalling Your Applications

You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your

operating system. Log on to your computer as an administrator. Enter the administrator password if the computer

prompts you.

Uninstalling Your Applications for Windows

1. Quit all running applications.

Disconnect the scanner from your computer.

User's Guide

Solving Problems