User's Guide NPD5447-00 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Available Paper and Capacities. . . . . . . . . . . . . . . . 29 List of Paper Types. . . . . . . . . . . . . . . . . . . . . . . 30 Loading Paper in the Rear Paper Feed. . . . . . . . . . . 30 Copyright Trademarks Placing Originals on the Scanner Glass About This Manual Introduction of Manuals. . . . . . . . . . . . . . . . . . . . . 7 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 7 Descriptions Used in this Manual. . . . . . . . . . . . . . .
User's Guide Contents Checking the Ink Levels - Mac OS X. . . . . . . . . . 65 Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . . . .65 Ink Cartridge Handling Precautions. . . . . . . . . . . . 66 Replacing Ink Cartridges (When Ink Light is On or Flashing). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Replacing Ink Cartridges (When Ink Light is Off). . 72 Temporarily Printing with Black Ink. . . . . . . . . . . . 76 Temporarily Printing with Black Ink - Windows.
User's Guide Contents Printed Photos are Sticky. . . . . . . . . . . . . . . . . 113 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Colors Differ from What You See on the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Cannot Print Without Margins. . . . . . . . . . . . . 114 Edges of the Image are Cropped During Borderless Printing. . . . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction of Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on. ❏ User's Guide (digital manual) This manual.
User's Guide About This Manual Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers.
User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
User's Guide Printer Basics Printer Basics Part Names and Functions A Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. B Rear paper feed Loads paper. C Paper support Supports loaded paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. F Control panel Operates the printer. A Scanner unit support Supports the scanner unit.
User's Guide Printer Basics B Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. B A C A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. B A A AC inlet Connects the power cord. B USB port Connects a USB cable to connect with a computer.
User's Guide Printer Basics Control Panel A B CD E F G H A I The left and right lights indicate the network status. ❏ Green light - left: Turns on while the printer is connected to a wireless (Wi-Fi) network, or flashes while communicating. ❏ Orange light - right: Flashes when a problem with the printer's wireless (Wi-Fi) network connection occurs. The lights flash alternately or simultaneously while initializing or making network settings. B Turns the printer on or off.
User's Guide Printer Basics + + Press and buttons simultaneously to run software on a USB-connected computer and scan as a PDF file. or Press the y and the or buttons simultaneously to copy in draft mode. For users in Western Europe, the draft mode is not available. + + + Hold down the Setup (WPS). and buttons simultaneously for three seconds to start PIN Code Turn the printer on while holding down the button to restore the default network settings.
User's Guide Network Settings Network Settings Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
User's Guide Network Settings ❏ Windows Select the connection type and then click Next. ❏ Mac OS X Select the connection type.
User's Guide Network Settings Follow the on-screen instructions. The necessary software is installed. Connecting to a Smart Device You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.
User's Guide Network Settings 2. Press button on the printer's control panel until the green light on the left and the orange light on the right alternately blink (approximately 3 seconds). The connection setting will start. Green light on the left and orange light on the right will simultaneously turn on when the connection is established. Orange light on the right will be automatically turned off within 5 minutes.
User's Guide Network Settings 3. While holding down the button, press the button until green light on the left and orange light on the right flash simultaneously (approximately 3 seconds). 4. Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the network status sheet into the access point within two minutes. Green light on the left and orange light on the right will simultaneously turn on when the connection is established.
User's Guide Network Settings Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point. 1. Load papers. 2. Press the button. The network connection report is printed. Related Information & “Messages and Solutions on the Network Connection Report” on page 21 Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions.
User's Guide Network Settings a. Error code b. Messages on the Network Environment a. Error code Code Solution E-1 ❏ Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices. ❏ Make sure that the hub or other network devices are turned on. E-2 ❏ Make sure that the access point is turned on. E-3 ❏ Check that the computer or other devices are connected correctly to the access point. E-7 ❏ Place the printer close to the access point.
User's Guide Network Settings Code Solution E-9 Check the following. ❏ Devices are turned on. ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If it still does not work after checking the above, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup E-10 Check the following. ❏ Other devices on the network are turned on.
User's Guide Network Settings Code Solution E-13 Check the following. ❏ Network devices such as an access point, hub, and router are turned on. ❏ The TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network may differ from the network for other devices.) If it still does not work after checking the above, try the following.
User's Guide Network Settings 2. Hold down the button on the printer's control panel for at least 10 seconds. The network status sheet is printed. Note: If you release the button within 10 seconds, a network connection report is printed. Replacing or Adding New Access Points If the SSID changes due to the replacement of an access point, or an access point is added and a new network environment is established, re-set the Wi-Fi settings.
User's Guide Network Settings ❏ Windows Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. ❏ Mac OS X Select how you want to connect the printer to your computer.
User's Guide Network Settings Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Turn the printer off. 2. button, press the While holding down the on the right flash alternately. button until the green light on the left and the orange light Restoration is complete when green light on the left and the orange light on the right are off.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. The only paper size and paper type available for printing from the control panel are A4 size and plain paper. Genuine Epson Paper * Media Name Size Loading Capacity (Sheets) Manual 2Sided Printing Borderless Printing Epson Bright White Ink Jet Paper A4 40* ✓ – Epson Ultra Glossy Photo Paper A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.
User's Guide Loading Paper *1 The loading capacity for pre-punched paper is one sheet. *2 For manual 2-sided printing, you can load up to 15 sheets for paper with one side already printed. Related Information & “Technical Support Web Site” on page 131 List of Paper Types To obtain optimum printing results, select the paper type that suits the paper.
User's Guide Loading Paper 2. Slide the edge guide to the left. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
User's Guide Loading Paper ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Loading Paper & “Available Paper and Capacities” on page 29 33
User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.5 mm from the edges of the scanner glass is not scanned. 4. Close the cover gently. 5.
User's Guide Placing Originals on the Scanner Glass Placing Multiple Photos for Scanning You can scan multiple photos at once in Photo Mode in Epson Scan 2 when you select Thumbnail from the list at the top of the preview window.
User's Guide Printing Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6.
User's Guide Printing ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. ❏ Quality: Select the print quality. Selecting High provides higher quality printing, but the printing speed may be slower. ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: When printing on envelopes, select Landscape as the Orientation setting. 7. Click OK to close the printer driver window. 8. Click Print.
User's Guide Printing 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or d to expand the print window. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Presets: Select when you want to use the registered settings. ❏ Paper Size: Select the paper size you loaded in the printer. When printing with no margins, select a "borderless" paper size. ❏ Orientation: Select the orientation you set in the application.
User's Guide Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 6. Make the following settings. ❏ Media Type: Select the type of paper you loaded.
User's Guide Printing & “List of Paper Types” on page 30 Printing on 2-Sides (for Windows only) The printer driver prints automatically separating even pages and odd pages. When the printer has finished printing the odd pages, flip the paper over following the instructions to print the even pages. You can also print a booklet that can be created by folding the printout. Note: ❏ This feature is not available for borderless printing.
User's Guide Printing Related Information & “Available Paper and Capacities” on page 29 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 36 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4.
User's Guide Printing Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print.
User's Guide Printing Fit to Page is selected automatically. Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print. Related Information & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 36 Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog.
User's Guide Printing 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.
User's Guide Printing 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. Note: Print Cutting Guides allows you to print a cutting guide. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 87 & “Mac OS X Printer Driver” on page 90 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings. Printing a Watermark (for Windows Only) You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.
User's Guide Printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
User's Guide Printing The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos, documents, and web pages.
User's Guide Printing Canceling Printing - Printer Button Press the y button to cancel the print job in progress. Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information & “Windows Printer Driver” on page 87 Canceling Printing - Mac OS X 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job.
User's Guide Copying Copying Copying Basics You can copy on A4-size paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original. 1. Load A4-size paper in the printer. 2. Place the originals. 3. Press the or button.
User's Guide Scanning Scanning Scanning from the Control Panel You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable. c Important: Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Press the button and the button simultaneously. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager.
User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass. You cannot change this setting. 5. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed.
User's Guide Scanning 6. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Scanning 1. Place the originals. By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals. 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution.
User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, select Normal from the list at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏ Saturation: You can adjust the saturation (color vividness) for the scanned image. ❏ Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
User's Guide Scanning You can select another folder or create a new folder by selecting Select from the list. 8. Click Scan. Related Information & “Placing Originals on the Scanner Glass” on page 34 & “Placing Multiple Photos for Scanning” on page 35 Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Replacing Ink Cartridges Replacing Ink Cartridges Checking the Ink Levels You can check the approximate ink levels from the computer. Checking the Ink Levels - Windows 1. Access the printer driver window. 2. Click Ink Levels on the Main tab. Note: If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
User's Guide Replacing Ink Cartridges Product Icon BK: Black C: Cyan M: Magenta Y: Yellow XP-243 Cherries 36 36 36 36 36XL* 36XL* 36XL* 36XL* * "XL" indicates a large cartridge. For Australia * BK: Black C: Cyan M: Magenta Y: Yellow 29 29 29 29 29XL* 29XL* 29XL* 29XL* "XL" indicates a large cartridge. For Singapore, Hong Kong, Taiwan, and Korea BK: Black C: Cyan M: Magenta Y: Yellow 364 364 364 364 Note: ❏ Not all cartridges are available in all regions.
User's Guide Replacing Ink Cartridges ❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible. ❏ Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
User's Guide Replacing Ink Cartridges ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer. ❏ After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏ Do not leave the printer with the ink cartridges removed or do not turn off the printer during cartridge replacement.
User's Guide Replacing Ink Cartridges Replacing Ink Cartridges (When Ink Light is On or Flashing) ! Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Note: ❏ You can continue printing while the B (ink) light is flashing. However, prepare new ink cartridges as soon as possible. ❏ If you replace the ink cartridges while copying, the originals may move out of place. Press the y button to cancel and replace the originals. 1.
User's Guide Replacing Ink Cartridges Hold the y button down until the ink cartridge holder moves to the in this position. Go to the next step. icon. You cannot replace cartridges Note: To cancel ink cartridge replacement, keep the ink cartridges installed and turn off the printer. 3. Press the y button again. The ink cartridge holder moves to the replacement position. 4.
User's Guide Replacing Ink Cartridges 5. Remove only the yellow tape. c Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 6. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly.
User's Guide Replacing Ink Cartridges 7. Insert the new ink cartridge, and then press it down firmly. 8. Close the scanner unit. 9. Press the y button. Ink charging starts. c Important: After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not turn off the printer during ink charging. Charging takes approximately two minutes. If the ink charging is incomplete, you may not be able to print.
User's Guide Replacing Ink Cartridges ! Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. 1. Open the scanner unit with the document cover closed. 2. Hold down the y button until the ink cartridge holder starts moving. The ink cartridge holder moves to the replacement position. Note: To cancel ink cartridge replacement, keep the ink cartridges installed and turn off the printer.
User's Guide Replacing Ink Cartridges 3. When replacing the black ink cartridge, gently shake the new black ink cartridge four or five times and then remove it from its package. When replacing other color cartridges, remove the new color cartridges from their package without shaking. c Important: Do not shake cartridges after opening the package, as they may leak. 4. Remove only the yellow tape.
User's Guide Replacing Ink Cartridges c Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly 6. Insert the new ink cartridge, and then press it down firmly.
User's Guide Replacing Ink Cartridges 7. Close the scanner unit. 8. Press the y button. Ink charging starts. c Important: After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not turn off the printer during ink charging. Charging takes approximately two minutes. If the ink charging is incomplete, you may not be able to print. Note: If the B light does not turn off, try removing and reinserting the ink cartridge.
User's Guide Replacing Ink Cartridges Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions. Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel.
User's Guide Replacing Ink Cartridges 2. Access the printer driver window. 3. Clear Borderless on the Main tab. 4. Select plain papers or Envelope as the Paper Type setting on the Main tab. 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed.
User's Guide Replacing Ink Cartridges & “Printing Basics - Mac OS X” on page 37 Conserving Black Ink when the Black Ink Is Low (for Windows Only) When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 5. Hold the y button down for three seconds until the power light starts flashing. Print head cleaning starts. 6. When the power light stops flashing, print a nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Rear Paper Feed” on page 30 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2.
User's Guide Maintaining the Printer Aligning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Print Head Alignment on the Maintenance tab. 4. Follow the on-screen instructions. Related Information & “Loading Paper in the Rear Paper Feed” on page 30 & “Windows Printer Driver” on page 87 Aligning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2. Select System Preferences from the then select the printer. 3.
User's Guide Maintaining the Printer 4. Repeat this procedure until the paper is not smeared with ink. Note: If you have a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning sheet, load the sheet in the printer following the instructions that came with the sheet. Repeat the procedure several times using the cleaning sheet.
User's Guide Maintaining the Printer Saving Power - Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. 3. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Send. 4. Click OK. Related Information & “Windows Printer Driver” on page 87 Saving Power - Mac OS X 1.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
User's Guide Network Service and Software Information Running Web Config on a Web Browser 1. Check the printer's IP address. button for at least 10 seconds to print the network status sheet, and then check the Hold down the printer's IP address. 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.
User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver.
User's Guide Network Service and Software Information Starting the utility Access the printer driver window. Click the Maintenance tab. Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help. Main Tab You can make basic settings for printing, such as paper type or paper size. You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.
User's Guide Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK.
User's Guide Network Service and Software Information Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or d) to expand the print window. Note: Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for displaying the print screen may differ. See the application's help for details.
User's Guide Network Service and Software Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, Select System Preferences from the and then add the printer again. See the following to add a printer. http://epson.
User's Guide Network Service and Software Information ❏ Permit temporary black printing: Prints only with black ink temporarily. ❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the quality may decline. ❏ Warning Notifications: Allows the printer driver to display warning notifications. ❏ Establish bidirectional communication: Usually, this should be set to On.
User's Guide Network Service and Software Information Starting on Windows ❏ Windows 10 Click the start button, and then select All apps > Epson Software > Event Manager. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Event Manager. Starting on Mac OS X Select Go > Applications > Epson Software > Event Manager.
User's Guide Network Service and Software Information Note: Check for supported browsers and the latest version from the download site. Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. Related Information & “Installing Applications” on page 97 Easy Photo Scan Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer or cloud service. You can also easily adjust the scanned image.
User's Guide Network Service and Software Information ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS X Select Go > Applications > Epson Software > EPSON Software Updater.
User's Guide Network Service and Software Information Click Change/Remove or Remove. Note: If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS X 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application. 2. Press the P button to turn off the printer. 3.
User's Guide Network Service and Software Information 3. Access to the following website, and then enter the product name. http://epson.sn 4. Go to Setup and then click Download. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions. Note: If you are using a Windows computer and you cannot download applications from the website, install them from the software disc that came with the printer.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking the Error Indicators on the Printer When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen. : On : Flashing slowly : Flashing fast Light Situation Solutions No paper is loaded or more than one sheet has been fed at a time. Load paper and press the or button. A paper jam has occurred. Remove the paper and press the button.
User's Guide Solving Problems Light Situation Solutions A printer error has occurred. Open the scanner unit and remove any paper or protective material inside the printer. Turn the power off and on again. If the error continues to occur after turning the power off and on again, contact Epson support. A Wi-Fi connection error has occurred. Press the button to clear the error and try again. The printer has started in recovery mode because the firmware update failed.
User's Guide Solving Problems 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: ❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from the Output Tray Remove the jammed paper. Removing Jammed Paper from Inside the Printer ! Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.
User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. c Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction.
User's Guide Solving Problems 3. Close the scanner unit. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions.
User's Guide Solving Problems Related Information & “Loading Paper in the Rear Paper Feed” on page 30 Several Sheets of Paper are Fed at a Time ❏ Load one sheet of paper at a time. ❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper. No Paper Feeds ❏ Do not load more than the maximum number of sheets specified for the paper.
User's Guide Solving Problems ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. Cancel printing if necessary. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item).
User's Guide Solving Problems ❏ When you are using multiple access points at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the access points. Connect the computer or smart device to the same access point as the printer. ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point.
User's Guide Solving Problems ❏ Most access points have a privacy separator feature that blocks the communication from unauthorized devices. If you cannot connect to the network even if the devices and access point are connected to the same SSID, disable the privacy separator on the access point. See the manual provided with the access point for details.
User's Guide Solving Problems Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Suddenly the Printer Cannot Print over a Network Connection ❏ When you have changed your access point or provider, try making network settings for the printer again. Connect the computer or smart device to the same SSID as the printer. ❏ Turn off the devices you want to connect to the network.
User's Guide Solving Problems & “Cannot Connect from Devices Even Though Network Settings are No Problem” on page 106 Suddenly the Printer Cannot Print Using a USB Connection ❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is possible, the setup is complete.
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 2.5 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head. ❏ When printing on plain paper, print using a higher quality setting. Related Information & “List of Paper Types” on page 30 & “Aligning the Print Head” on page 81 Blurry Prints, Vertical Banding, or Misalignment Align the print head.
User's Guide Solving Problems ❏ Mac OS X menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints. ❏ Use paper supported by this printer.
User's Guide Solving Problems ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper. Related Information & “Loading Paper in the Rear Paper Feed” on page 30 & “Cleaning the Paper Path” on page 82 Printed Photos are Sticky You may be printing on the wrong side of the photo paper.
User's Guide Solving Problems Cannot Print Without Margins Make borderless setting in the print settings. If you select a paper type that does not support borderless printing, you cannot select Borderless. Select a paper type that supports borderless printing.
User's Guide Solving Problems Related Information & “Canceling Printing” on page 54 The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application. ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏ Mac OS X Clear Mirror Image from the print dialog's Print Settings menu. Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data.
User's Guide Solving Problems The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Related Information & “Uninstalling Applications” on page 96 & “Installing Applications” on page 97 Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed.
User's Guide Solving Problems ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2. ❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2. ❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using. ❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)".
User's Guide Solving Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass ❏ Clean the scanner glass. ❏ Remove any trash or dirt that adheres to the original. ❏ Do not press with too much force on the original or the document cover. If you press with too much force, blurring, smudges, and spots may occur.
User's Guide Solving Problems ❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger. ❏ If the resolution is low, try increasing the resolution and then scanning.
User's Guide Solving Problems Related Information & “Scanning Photos or Pictures (Photo Mode)” on page 59 Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. ❏ Check that the original is placed straight. ❏ Use an original with clear text. Text recognition may decline for the following types of originals.
User's Guide Solving Problems 3. Click Reset. Note: If initialization does not solve the problem, uninstall and re-install Epson Scan 2. Related Information & “Uninstalling Applications” on page 96 & “Installing Applications” on page 97 Other Scanning Problems Scanning Is Too Slow Lower the resolution.
User's Guide Solving Problems ❏ Mac OS X menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism. Border printing A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 40.0 mm (1.57 in.) D 32.0 mm (1.
User's Guide Appendix A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 40.0 mm (1.57 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Functions Concurrent Connection Panel Operation Network Printing Network Scanning Supported Remarks Ethernet and Wi-Fi Direct (Simple AP) - - Wi-Fi (Infrastructure) and Wi-Fi Direct (Simple AP) - - Wi-Fi Setup Wi-Fi Setup Wizard - - Push Button Setup (WPS) ✓ - PIN Code Setup ✓ - Wi-Fi Auto Connect ✓ - Wi-Fi Direct Setup - - General Network Setup - - Network Connection Check ✓ - Network Status - - Network Status Sheet Printing ✓ - Disable Wi-Fi
User's Guide Appendix Functions Fax Supported Remarks Send a fax IPv4 - - Receive a fax IPv4 - - Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.4 GHz Maximum Radio-Frequency Power Transmitted 17 dBm (EIRP) Coordination Modes Infrastructure Wireless Securities WEP (64/128bit), WPA2-PSK (AES)*2 *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2Complies with WPA2 standards with support for WPA/WPA2 Personal.
User's Guide Appendix Power Consumption (with USB Connection) Standalone copying: Approx. 12.0 W (ISO/IEC24712) Standalone copying: Approx. 12.0 W (ISO/IEC24712) Ready mode: Approx. 4.0 W Ready mode: Approx. 4.0 W Sleep mode: Approx. 1.6 W Sleep mode: Approx. 1.6 W Power off: Approx. 0.3 W Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be for the latest specifications.
User's Guide Appendix Note: ❏ Mac OS X may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS X is not supported. Regulatory Information Standards and Approvals Standards and Approvals for European Model For European users Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following website. http://:www.epson.
User's Guide Appendix ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials.
User's Guide Appendix 7. Close the scanner unit. 8. Prepare to pack the printer as shown below. 9. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Support (Europe) If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.
User's Guide Appendix Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: http://www.tekcare.com.tw/branchMap.page TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
User's Guide Appendix Epson HelpDesk Toll Free: 800-120-5564 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problem troubleshooting ❏ Enquiries on repair service and warranty Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.
