User's Guide NPD5235-00 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Copyright Printing Printing from the Control Panel. . . . . . . . . . . . . . . 30 Printing Photos by Selecting from a Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Printing Original Writing Paper and Calendars. . 31 DPOF Printing. . . . . . . . . . . . . . . . . . . . . . . . . 32 Menu Options for Printing Photos. . . . . . . . . . . 32 Printing from a Computer. . . . . . . . . . . . . . . . . . . 32 Printing Basics - Windows. . . . . . . .
User's Guide Contents Checking the Ink Levels - Windows. . . . . . . . . . .65 Checking the Ink Levels - Mac OS X. . . . . . . . . . 65 Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . . . .65 Ink Cartridge Handling Precautions. . . . . . . . . . . . 66 Replacing Ink Cartridges. . . . . . . . . . . . . . . . . . . . 68 Temporarily Printing with Black Ink. . . . . . . . . . . . 71 Temporarily Printing with Black Ink - Windows. 72 Temporarily Printing with Black Ink Mac OS X. . . . . . . . . . .
User's Guide Contents Nothing or a Very Faint Image is Printed. . . . . . 105 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .106 Print Quality Does Not Improve Even After Aligning the Print Head. . . . . . . . . . . . . . . . . . 106 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .107 Copy Quality Is Poor. . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on. ❏ User's Guide (digital manual) This manual.
User's Guide About This Manual Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.10.x. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment.
User's Guide Important Instructions Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers.
User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
User's Guide Printer Basics Printer Basics Part Names and Functions A Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. B Rear paper feed Loads paper. C Paper support Supports loaded paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. Before printing, raise the stopper to prevent the ejected paper from falling off the tray.
User's Guide Printer Basics A Memory card slot Insert a memory card. B Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. B A A AC inlet Connects the power cord. B USB port Connects a USB cable.
User's Guide Printer Basics Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below. Buttons A Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. B C Displays the home screen. u d l r OK Use the u d l r buttons to select a menu, and press the OK button to run the selected menu.
User's Guide Printer Basics Guide to the Home Screen The following icons and menus are displayed on the home screen. A Icons that show the network status are displayed. Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection. Indicates that the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection.
User's Guide Printer Basics C Function icons and names are displayed as mode icons. Copy Enters Copy mode that allows you to copy a document. Print Photos Enters Print Photos mode that allows you to print photos on your memory card. Scan Enters Scan mode that allows you to scan a document or a photo. Personal Stationery Enters Personal Stationery mode that allows you to print original items, such as ruled paper and calendars, using the photos on your memory card.
User's Guide Printer Basics Icons Descriptions r Moves the cursor to the right. l Deletes a character to the left (backspace). OK Enters the selected characters. Returns to the previous screen. Entering the Practice String "13By" 1. Press the 2. Press the u button twice to select "1". 3. Press the r button once to move the cursor, and then press the u button four times to select "3". button twice to switch the character type to 123.
User's Guide Printer Basics 4. Press the r button once to move the cursor, and then press the button to switch the character type to ABC. Press the u button twice to select "B". 5. Press the r button once to move the cursor, and then press the Press the d button twice to select "y". 6. Press the OK button. 18 button to switch the character type to abc.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) Manual 2Sided Printing Borderless Printing Epson Bright White Ink Jet Paper A4 80* ✓ – Epson Ultra Glossy Photo Paper A4, 13 × 18 cm (5 × 7 in.), 10 × 15 cm (4 × 6 in.) 20 – ✓ Epson Premium Glossy Photo Paper A4, 13 × 18 cm (5 × 7 in.), 16:9 wide size (102 × 181 mm), 10 × 15 cm (4 × 6 in.
User's Guide Loading Paper *3 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Related Information & “Technical Support Web Site” on page 124 List of Paper Types To obtain optimum printing results, select the paper type that suits the paper.
User's Guide Loading Paper 2. Slide the edge guide to the left. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
User's Guide Loading Paper ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. Check the paper size and paper type settings displayed on the control panel. To use the settings, select Confirm using the u or d button, press the OK button, and then go to step 7.
User's Guide Loading Paper 7. Slide out the output tray and then raise the stopper. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: The area 1.5 mm from the edges of the scanner glass is not scanned.
User's Guide Placing Originals on the Scanner Glass If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm away from the horizontal and vertical edges of the scanner glass. Note: ❏ Place multiple photos at least 20 mm apart from each other. ❏ The photos should be larger than 15 x 15 mm. 4. Close the cover gently. Note: Remove the originals after scanning or copying.
User's Guide Placing Originals on the Scanner Glass When copying into 2-up layout 27
User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD* miniSDHC* microSD* microSDHC* microSDXC* SD SDHC SDXC * Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information & “Supported Memory Card Specifications” on page 118 Inserting and Removing a Memory Card 1. Insert a memory card into the printer. The printer starts reading the data and the light flashes. When reading is complete, the light stops flashing and remains on.
User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. c Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.
User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. c Important: Do not remove the memory card until you have finished printing. 3. Enter Print Photos from the home screen using the l or r button, and then press the OK button. 4.
User's Guide Printing Printing Original Writing Paper and Calendars You can easily print lined paper, calendars, and original writing paper using the Personal Stationery menu. 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. To print writing paper using a photo on your memory card, insert the memory card into the printer. 3. Enter Personal Stationery from the home screen using the l or r button, and then press the OK button. 4.
User's Guide Printing Prints a weekly or monthly calender. Select the year and the month for the monthly calendar. DPOF Printing This printer is compatible with DPOF (Digital Print Order Format) Ver. 1.10. DPOF is a format that stores additional information for photos such as the date, time, user name, and printing information. DPOF-compatible cameras allow you to set which image on a memory card to print and the number of copies.
User's Guide Printing 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Borderless: Select to print with no margins around the image.
User's Guide Printing 7. Click OK to close the printer driver window. 8. Click Print. Related Information & “Available Paper and Capacities” on page 20 & “Loading Paper in the Rear Paper Feed” on page 21 & “Guide to Windows Printer Driver” on page 88 & “List of Paper Types” on page 21 Printing Basics - Mac OS X Note: Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details. 1. Load paper in the printer.
User's Guide Printing ❏ Orientation: Select the orientation you set in the application. Note: ❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then make settings. ❏ When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.
User's Guide Printing & “List of Paper Types” on page 21 Printing on 2-Sides (for Windows only) The printer driver prints automatically separating even pages and odd pages. When the printer has finished printing the odd pages, flip the paper over following the instructions to print the even pages. You can also print a booklet that can be created by folding the printout. Note: ❏ This feature is not available for borderless printing.
User's Guide Printing Related Information & “Available Paper and Capacities” on page 20 & “Loading Paper in the Rear Paper Feed” on page 21 & “Printing Basics - Windows” on page 32 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4.
User's Guide Printing Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print.
User's Guide Printing Fit to Page is selected automatically. Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print. Related Information & “Loading Paper in the Rear Paper Feed” on page 21 & “Printing Basics - Windows” on page 32 Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog.
User's Guide Printing Note: To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file. The extension of the saved files is "ecl". 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6. Click Print.
User's Guide Printing 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 88 & “Mac OS X Printer Driver” on page 91 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings. Printing a Watermark (for Windows Only) You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.
User's Guide Printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
User's Guide Printing The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos, documents, and web pages.
User's Guide Printing Using AirPrint AirPrint allows you to wirelessly print to your product from your Apple device running the latest version of iOS. Note: ❏ AirPrint also allows you to wirelessly print to your product from your Mac running OS X 10.7 or later. ❏ If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing.
User's Guide Printing Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information & “Windows Printer Driver” on page 88 Canceling Printing - Mac OS X 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job. ❏ Mac OS X v10.8.x or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.
User's Guide Copying Copying 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the l or r button, and then press the OK button. 4. Set the number of copies using the u or d button. 5. Select color copy or monochrome copy using the l or r button. 6. Press the OK button to display and check the print settings.
User's Guide Copying ❏ With Border Copies with margins around the edges. ❏ Borderless Copies without margins around the edges. The image is enlarged a little to remove margins from the edges of the paper. ❏ A4, 2-up Copy Copies two A4 single-sided originals onto a single sheet of A4 size paper in 2-up layout. ❏ A4, Book/2-up Copies two A4 facing pages of a book and so on onto a single sheet of A4 size paper in 2-up layout. Reduce/Enlarge Enlarges or reduces the originals.
User's Guide Copying Select the print quality. Draft provides faster printing, but the printouts may be faint. Best provides higher quality printing, but the printing speed may be slower. For users in Belgium, the draft mode is not available. Density Increase the level of density by pressing the r button when the copying results are faint. Decrease the level of density by pressing the l button when ink smears.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to a Computer You can save the scanned image to a computer. c Important: Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Enter Scan from the home screen using the l or r button, and then press the OK button. 3. Select how to save the scanned image to a computer from the following menus using the l or r button, and then press the OK button.
User's Guide Scanning 1. Place the originals. 2. Enter Scan from the home screen using the l or r button, and then press the OK button. 3. Select To Computer (WSD) using the l or r button, and then press the OK button. 4. Select a computer. 5. Press the x button. Related Information & “Placing Originals on the Scanner Glass” on page 25 Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item.
User's Guide Scanning 3. Select Home Mode from the Mode list. 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan. Although this is automatically selected by the Document Type setting, you can change the setting. ❏ Destination: Select the resolution of the image you want to scan. If you select Other, you can set Resolution.
User's Guide Scanning 5. Click Preview. Note: ❏ Depending on the photos and the scanning conditions, the scan results may not be as intended. Clear Thumbnail, and only place one photo. ❏ When placing multiple photos, place them at least 20 mm (0.8 inch) apart. Also, the edge area of the scanner glass is not scanned. 6. Adjust the quality or brightness of the image as necessary. Note: Depending on the originals, the scan results may not be as intended. 7. Click Scan. 8.
User's Guide Scanning Scanning Using Advanced Features Scanning by Detecting the Original Automatically (Full Auto Mode) You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan. Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. Select Office Mode from the Mode list in EPSON Scan.
User's Guide Scanning Note: Office Mode is not available for Japanese operating systems.
User's Guide Scanning Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.
User's Guide Scanning Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it. Related Information & “Epson Connect Service” on page 86 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code.
User's Guide Scanning A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution. F Displays scanned images. G Starts scanning.
User's Guide Replacing Ink Cartridges Replacing Ink Cartridges Checking the Ink Levels You can check the approximate ink levels from the control panel or the computer. Checking the Ink Levels - Control Panel 1. Enter Setup from the home screen using the l or r button, and then press the OK button. 2. Select Ink Levels using the l or r button, and then press the OK button. Checking the Ink Levels - Windows 1. Access the printer driver window. 2. Click Ink Levels on the Main tab.
User's Guide Replacing Ink Cartridges * Icon BK (Black) C (Cyan) M (Magenta) Y (Yellow) Strawberry 29 29 29 29 29XL* 29XL* 29XL* 29XL* "XL" indicates a large cartridge. Note: ❏ Not all cartridges are available in all regions. ❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields. http://www.epson.eu/pageyield Ink Cartridge Handling Precautions Read the following instructions before replacing ink cartridges.
User's Guide Replacing Ink Cartridges ❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer. ❏ Do not turn off the printer during ink charging.
User's Guide Replacing Ink Cartridges ❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates to replace the cartridge. The yields quoted for you do not include this reserve. ❏ Although the ink cartridges may contain recycled materials, this does not affect printer function or performance.
User's Guide Replacing Ink Cartridges 2. When replacing the black ink cartridge, gently shake the new black ink cartridge four or five times and then remove it from its package. When replacing other color cartridges, remove the new color cartridges from their package without shaking. c Important: Do not shake cartridges after opening the package, as they may leak. 3. Remove only the yellow tape.
User's Guide Replacing Ink Cartridges c Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 4. Open the scanner unit with the document cover closed. 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly.
User's Guide Replacing Ink Cartridges 6. Insert the new ink cartridge, and then press it down firmly. 7. Close the scanner unit. 8. Press the x button. Ink charging starts. c Important: Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab. 4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
User's Guide Replacing Ink Cartridges 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed. Related Information & “Loading Paper in the Rear Paper Feed” on page 21 & “Printing Basics - Windows” on page 32 Temporarily Printing with Black Ink - Mac OS X Note: To use this feature through a network, connect with Bonjour. 1. Click the printer icon in the Dock. 2. Cancel the job.
User's Guide Replacing Ink Cartridges Conserving Black Ink when the Black Ink Is Low (for Windows Only) When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 6. Compare the printed check pattern with the sample shown below. ❏ All lines are printed: The print head nozzles are not clogged. Select No using the u or d button and press the OK button. ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. Note: The test pattern may vary by model. 7. Select Yes using the d or u button, and then press the OK button. 8.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Rear Paper Feed” on page 21 & “Windows Printer Driver” on page 88 Checking and Cleaning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2. Select System Preferences from the then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Nozzle Check. 5. Follow the on-screen instructions.
User's Guide Maintaining the Printer 6. Follow the on-screen instructions to align the print head. Find and select the number for the most solid pattern in each group using the u or d button, and then press the OK button. Note: ❏ The test pattern may vary by model. ❏ If print quality is not improved, align the print head from a computer. Related Information & “Loading Paper in the Rear Paper Feed” on page 21 Aligning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Rear Paper Feed” on page 21 Cleaning the Paper Path When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Make sure there is no dust or stains on the scanner glass and the document cover. 2. Enter Setup from the home screen using the l or r button, and then press the OK button. 3.
User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer Saving Power - Mac OS X 1. Select System Preferences from the then select the printer. menu > Printers & Scanners (or Print & Scan, Print & Fax), and 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Printer Settings. 4. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Apply.
User's Guide Menu Options for Setup Mode Menu Options for Setup Mode By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Ink Levels Select the menus on the control panel as described below. Setup > Ink Levels Displays the approximate levels of the ink cartridges. When an ! icon is displayed, the ink cartridge is running low. When a X mark is displayed, the ink cartridge is expended.
User's Guide Menu Options for Setup Mode Setup > Printer Setup Paper Source Settings ❏ Paper Setup Select the paper size and paper type you loaded in the paper source. ❏ Paper Setting Alert Alerts you when the paper settings of a print job differ from the settings stored in the printer. ❏ Paper Configuration Automatically displays the paper settings screen when paper is loaded.
User's Guide Menu Options for Setup Mode ❏ PIN Code (WPS) In the wireless router utility, enter the PIN code displayed on the printer's screen to connect the printer to a wireless (Wi-Fi) network. ❏ Wi-Fi Auto Connect Connects the printer to a wireless (Wi-Fi) network using a computer that is connected to the access point. Insert the software disc supplied with the printer into the computer, and then follow the onscreen instructions. When you are prompted to operate the printer, run this menu.
User's Guide Menu Options for Setup Mode Status Check whether or not the printer is registered and connected to the Google Cloud Print services. Suspend/Resume Select whether to suspend or resume Google Cloud Print services. Restore Default Settings Resets the settings to their defaults. Menu Options for File Sharing Select the menus on the control panel as described below.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
User's Guide Network Service and Software Information Running Web Config on a Web Browser 1. Check the printer's IP address. Select Setup > Network Settings > Print Status Sheet from the control panel, and then press the x button or the OK button. Check the printer's IP address on the printed status sheet. 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
User's Guide Network Service and Software Information Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab.
User's Guide Network Service and Software Information You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.
User's Guide Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK.
User's Guide Network Service and Software Information Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or d) to expand the print window. Note: Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for displaying the print screen may differ. See the application's help for details.
User's Guide Network Service and Software Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, Select System Preferences from the and then add the printer again. See the following to add a printer. http://epson.
User's Guide Network Service and Software Information ❏ Permit temporary black printing: Prints only with black ink temporarily. ❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the quality may decline. ❏ Warning Notifications: Allows the printer driver to display warning notifications. ❏ Establish bidirectional communication: Usually, this should be set to On.
User's Guide Network Service and Software Information Starting on Mac OS X Select Go > Applications > Epson Software > Event Manager. Related Information & “Scanning to a Computer” on page 56 Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.
User's Guide Network Service and Software Information ❏ Except for Windows 8.1/Windows 8 Click the start button, and select All Programs or Programs > Epson Software > Easy Photo Scan. Starting on Mac OS X Select Go > Applications > Epson Software > Easy Photo Scan. EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Starting on Windows ❏ Windows 8.
User's Guide Network Service and Software Information ❏ Windows XP Click Add or Remove Programs. 5. Select the application you want to uninstall. 6. Uninstall the applications: ❏ Windows 8.1/Windows 8/Windows 7/Windows Vista Click Uninstall/Change or Uninstall. ❏ Windows XP Click Change/Remove or Remove. Note: If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS X 1.
User's Guide Network Service and Software Information Installing Applications Connect your computer to the network and install the latest version of applications from the website. Note: ❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you. ❏ When reinstalling an application, you need to uninstall it first. 1. Quit all running applications. 2. When installing the printer driver or EPSON Scan, disconnect the printer and the computer temporarily.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Error Codes on the LCD Screen A code is displayed on the LCD screen if there is an error or information that requires your attention. Code Situation Solutions E-01 A printer error has occurred. Open the scanner unit and remove any paper or protective material inside the printer. Turn the power off and on again. E-02 A scanner error has occurred. Turn the power off and on again.
User's Guide Solving Problems Code Situation Solutions Recovery Mode The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. * In some print cycles a very small amount of surplus ink may be collected in the ink pad.
User's Guide Solving Problems Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from the Output Tray Remove the jammed paper.
User's Guide Solving Problems Removing Jammed Paper from Inside the Printer ! Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper.
User's Guide Solving Problems 3. Close the scanner unit. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions. ❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.
User's Guide Solving Problems Several Sheets of Paper are Fed at a Time ❏ Load one sheet of paper at a time. ❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper. No Paper Feeds ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
User's Guide Solving Problems ❏ If you cannot print over a network, see the Network Guide. ❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size. ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. Cancel printing if necessary. ❏ Make sure the printer is not offline or pending.
User's Guide Solving Problems Related Information & “Checking and Cleaning the Print Head” on page 75 Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, misalignment, and mosaic-like patterns in the prints. ❏ Use paper supported by this printer. ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Do not print on paper that is damp, damaged, or too old.
User's Guide Solving Problems ❏ Mac OS X menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. Images or Photos are Printed in Unexpected Colors Adjust the color and then print again. The automatic color correction feature uses the standard correction mode in PhotoEnhance.
User's Guide Solving Problems An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏ Lower the copy density setting on the control panel. Related Information & “Menu Options for Copy Mode” on page 53 The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
User's Guide Solving Problems ❏ Windows Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings. ❏ Mac OS X Change the Expansion setting from the print dialog's Print Settings menu. Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Windows Select High Speed on the printer driver's More Options tab.
User's Guide Solving Problems Cannot Start Scanning ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you cannot scan over a network, see the Network Guide. ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan.
User's Guide Solving Problems Scanned Image Problems Scan Quality Is Poor ❏ Clean the scanner glass. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard. ❏ Remove dust from the original. ❏ Make the appropriate document type settings. ❏ Scan at a higher resolution. ❏ Adjust the image in EPSON Scan, and then scan.
User's Guide Solving Problems ❏ Change the resolution setting. Scanning Area or Direction Is Not Correct ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original slightly away from the corner. ❏ Clean the scanner glass and the document cover.
User's Guide Solving Problems Thumbnail Preview Does Not Work Properly See the EPSON Scan help. Scanning Is Too Slow Lower the resolution. Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning large volumes, we recommend scanning in grayscale. ❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space. ❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
User's Guide Solving Problems ❏ Check that the memory card has enough available memory. If the available memory is low, data cannot be saved. Related Information & “Supported Memory Card Specifications” on page 118 Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. "?" Is Displayed on the Photo Selection Screen "?" is displayed on the LCD screen when the image file is not supported by the product.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism. Single sheets (normal printing) A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 40.0 mm (1.57 in.) D 32.0 mm (1.26 in.) A 43.
User's Guide Appendix Envelopes A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 40.0 mm (1.57 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.
User's Guide Appendix *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 Not supported for IEEE 802.11n. *3 Not supported for IEEE 802.11b. *4 Simple AP mode is compatible with Wi-Fi connection (infrastructure). See the Network Guide for more details. *5 Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.
User's Guide Appendix Supported Data Specifications File Format JPEG with the Exif Version 2.3 standard taken by digital cameras DCF*1 version 1.0 or 2.0*2 compliant Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels File Size Less than 2 GB Maximum Number of Files 2000 *1 Design rule for Camera File system. *2 Photo data stored in the built-in memory of a digital camera is not supported.
User's Guide Appendix Note: ❏ Check the label on the printer for its voltage. ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be for the latest specifications. Environmental Specifications Operation Use the printer within the range shown in the following graph.
User's Guide Appendix Regulatory Information Standards and Approvals for European Model Low voltage directive 2006/95/EC EN60950-1 EMC directive 2004/108/EC EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 R&TTE directive 1999/5/EC EN300 328 EN301 489-1 EN301 489-17 EN60950-1 For European users We, Seiko Epson Corporation, hereby declare that the following equipment Models are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC: C462U For use only in Irel
User's Guide Appendix Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
User's Guide Appendix 8. Close the scanner unit. 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix c Important: ❏ Insert a memory card after removing write protection. ❏ If an image is saved to the memory card from a computer, the image and the number of photos are not refreshed on the LCD screen. Remove and insert the memory card again. ❏ When sharing an external device inserted in the printer between computers connected over USB and over a network, write access is only allowed to the computers that are connected by the method you selected on the printer.
User's Guide Appendix If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance. Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.
