User's Guide NPD5449-00 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Checking the Network Status Using Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Printing a Network Connection Report. . . . . . . . 26 Printing a Network Status Sheet. . . . . . . . . . . . . 29 Replacing or Adding New Access Points. . . . . . . . . 30 Changing the Connection Method to a Computer. . 30 Disabling Wi-Fi from the Control Panel. . . . . . . . . .32 Disconnecting Wi-Fi Direct (Simple AP) connection from the Control Panel. . . . .
User's Guide Contents Printing Multiple Files Together (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 54 Printing One Image on Multiple Sheets to Create a Poster (for Windows Only). . . . . . . . . . 55 Printing Using Advanced Features. . . . . . . . . . . 61 Printing Photos Using Epson Easy Photo Print. . 63 Printing from Smart Devices. . . . . . . . . . . . . . . . . 64 Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 64 Using AirPrint. . . . . . . . . . . . . . . . .
User's Guide Contents EPSON Software Updater. . . . . . . . . . . . . . . . . . . 114 Uninstalling Applications. . . . . . . . . . . . . . . . . . . 115 Uninstalling Applications - Windows. . . . . . . . .115 Uninstalling Applications - Mac OS X. . . . . . . . 116 Installing Applications. . . . . . . . . . . . . . . . . . . . . 116 Updating Applications and Firmware. . . . . . . . . . 117 Updating the Printer's Firmware using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Slight Electric Shock when Touching the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Operation Sounds Are Loud. . . . . . . . . . . . . . . 141 Cannot Save the Data to a Memory Card. . . . . . 142 Application Is Blocked by a Firewall (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 142 "?" Is Displayed on the Photo Selection Screen. . 142 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 143 Printer Specifications. .
User's Guide About This Manual About This Manual Introduction of Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on. ❏ User's Guide (digital manual) This manual.
User's Guide About This Manual Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet. Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction.
User's Guide Printer Basics Printer Basics Part Names and Functions A Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. B Rear paper feed Loads paper. C Paper support Supports loaded paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. Before printing, raise the stopper to prevent the ejected paper from falling off the tray.
User's Guide Printer Basics A Memory card slot Insert a memory card. B Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. B A A AC inlet Connects the power cord. B USB port Connects a USB cable.
User's Guide Printer Basics Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below. Buttons A Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. B C Displays the home screen. u d l r OK Use the u d l r buttons to select a menu, and press the OK button to run the selected menu.
User's Guide Printer Basics Guide to the Home Screen The following icons and menus are displayed on the home screen. A Icons that show the network status are displayed. Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection. Indicates that the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection.
User's Guide Printer Basics Entering Characters To enter characters and symbols for network settings from the control panel, use the u, d, l, and r buttons. Press the u or d button to select the character you want to enter, and then press the r button to move the cursor to the next input position. When you have finished entering characters, press the OK button. The displayed screen varies depending on the setting items. The following is the screen for entering the password for your Wi-Fi network.
User's Guide Printer Basics 2. Press the u button twice to select "1". 3. Press the r button once to move the cursor, and then press the u button four times to select "3". 4. Press the r button once to move the cursor, and then press the button to switch the character type to ABC. Press the u button twice to select "B". 5. Press the r button once to move the cursor, and then press the Press the d button twice to select "y". 6. Press the OK button. 18 button to switch the character type to abc.
User's Guide Network Settings Network Settings Network Connection Types Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
User's Guide Network Settings Note: Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode. The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
User's Guide Network Settings ❏ Windows Select the connection type and then click Next. ❏ Mac OS X Select the connection type.
User's Guide Network Settings Follow the on-screen instructions. The necessary software is installed. Connecting to a Smart Device You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.
User's Guide Network Settings 5. Select the SSID for the access point from printer's control panel, and then press the OK button. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, select Search Again to update the list. If it is still not displayed, select Other SSIDs, and then enter the SSID directly. ❏ If you do not know the SSID, check if it is written on the label of the access point.
User's Guide Network Settings 5. Hold down the [WPS] button on the access point until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details. 6. Press the OK button on the printer's control panel. Follow the on-screen instruction hereafter. Note: If connection fails, restart the access point, move it closer to the printer, and try again.
User's Guide Network Settings Related Information & “Checking the Network Connection Status” on page 25 & “When You Cannot Make Network Settings” on page 125 Making Wi-Fi Direct (Simple AP) Connection Settings This method allows you to connect the printer directly to computer or smart devices without an access point. The printer acts as an access point.
User's Guide Network Settings Related Information & “Guide to the Home Screen” on page 16 Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point. 1. Load papers. 2. Select Setup on the home screen, and then press the OK button. 3. Select Network Settings > Connection Check. The connection check starts. 4. Press the x button to print the network connection report.
User's Guide Network Settings a. Error code b. Messages on the Network Environment a. Error code Code Solution E-1 ❏ Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices. ❏ Make sure that the hub or other network devices are turned on. E-2 ❏ Make sure that the access point is turned on. E-3 ❏ Check that the computer or other devices are connected correctly to the access point. E-7 ❏ Place the printer close to the access point.
User's Guide Network Settings Code Solution E-9 Check the following. ❏ Devices are turned on. ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If it still does not work after checking the above, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup E-10 Check the following. ❏ Other devices on the network are turned on.
User's Guide Network Settings Code Solution E-13 Check the following. ❏ Network devices such as an access point, hub, and router are turned on. ❏ The TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network may differ from the network for other devices.) If it still does not work after checking the above, try the following.
User's Guide Network Settings Replacing or Adding New Access Points If the SSID changes due to the replacement of an access point, or an access point is added and a new network environment is established, re-set the Wi-Fi settings. Related Information & “Changing the Connection Method to a Computer” on page 30 Changing the Connection Method to a Computer Using the installer and re-set up in a different connection method.
User's Guide Network Settings ❏ Windows Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. ❏ Mac OS X Select how you want to connect the printer to your computer.
User's Guide Network Settings Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Select Setup on the home screen. 2. Select Network Settings. 3. Select Wi-Fi Setup. 4. Select Disable Wi-Fi. 5. Check the message, and then select Yes.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) Manual 2Sided Printing Borderless Printing Epson Bright White Ink Jet Paper A4 80* ✓ – Epson Ultra Glossy Photo Paper A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.) 20 – ✓ Epson Premium Glossy Photo Paper A4, 13×18 cm (5×7 in.), 16:9 wide size (102×181 mm), 10×15 cm (4×6 in.
User's Guide Loading Paper *3 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Related Information & “Technical Support Web Site” on page 153 List of Paper Types To obtain optimum printing results, select the paper type that suits the paper.
User's Guide Loading Paper 2. Slide the edge guide to the left. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
User's Guide Loading Paper ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. Check the paper size and paper type settings displayed on the control panel. To use the settings, select Confirm using the u or d button, press the OK button, and then go to step 7.
User's Guide Loading Paper Note: ❏ A message is displayed if the registered paper size and paper type settings differ from the print settings. ❏ The paper setting screen is not displayed if you have disabled Paper Configuration in the following menus. In this situation, you cannot print using AirPrint. Setup > Printer Setup > Paper Source Settings > Paper Configuration 6. On the paper size setting screen, select the paper size using the l or r button, and then press the OK button.
User's Guide Placing Originals Placing Originals Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.5 mm from the edges of the scanner glass is not scanned. 4. Close the cover gently. 5. Remove the originals after scanning.
User's Guide Placing Originals How to Place Various Originals Placing Originals for 2-Up Layout Placing a Double-Page Spread for 2-Up Layout 40
User's Guide Placing Originals Placing Multiple Photos for Scanning You can scan multiple photos at once in Photo Mode in Epson Scan 2 when you select Thumbnail from the list at the top of the preview window.
User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD* miniSDHC* microSD* microSDHC* microSDXC* SD SDHC SDXC * Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information & “Supported Memory Card Specifications” on page 147 Inserting and Removing a Memory Card 1. Insert a memory card into the printer. The printer starts reading the data and the light flashes. When reading is complete, the light stops flashing and remains on.
User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. c Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.
User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. c Important: Do not remove the memory card until you have finished printing. 3. Enter Print Photos from the home screen using the l or r button, and then press the OK button. 4.
User's Guide Printing Printing Lined Paper, Calendars, and Original Writing Paper You can easily print lined paper, calendars, and original writing paper using the Personal Stationery menu. 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. To print writing paper using a photo on your memory card, insert the memory card into the printer. 3. Enter Personal Stationery from the home screen using the l or r button, and then press the OK button. 4.
User's Guide Printing Prints a weekly or monthly calender. Select the year and the month for the monthly calendar. DPOF Printing This printer is compatible with DPOF (Digital Print Order Format) Ver. 1.10. DPOF is a format that stores additional information for photos such as the date, time, user name, and printing information. DPOF-compatible cameras allow you to set which image on a memory card to print and the number of copies.
User's Guide Printing 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Borderless: Select to print with no margins around the image.
User's Guide Printing 7. Click OK to close the printer driver window. 8. Click Print. Related Information & “Available Paper and Capacities” on page 34 & “Loading Paper in the Rear Paper Feed” on page 35 & “Guide to Windows Printer Driver” on page 107 & “List of Paper Types” on page 35 Printing Basics - Mac OS X Note: Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details. 1.
User's Guide Printing ❏ Presets: Select when you want to use the registered settings. ❏ Paper Size: Select the paper size you loaded in the printer. When printing with no margins, select a "borderless" paper size. ❏ Orientation: Select the orientation you set in the application. Note: ❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then make settings. ❏ When printing on envelopes, select landscape orientation. 5.
User's Guide Printing In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement. ❏ Grayscale: Select to print in black or shades of gray. 7. Click Print.
User's Guide Printing 5. Click Settings, make the appropriate settings, and then click OK. Note: To print as a booklet, select Booklet. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions.
User's Guide Printing 7. Click Print. Related Information & “Loading Paper in the Rear Paper Feed” on page 35 & “Printing Basics - Windows” on page 46 Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print.
User's Guide Printing 2. Open the file you want to print. 3. Access the printer driver window. 4. Make the following settings on the More Options tab. ❏ Document Size: Select the paper size you set in the application. ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is selected automatically. Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6.
User's Guide Printing Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6.
User's Guide Printing Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 106 & “Mac OS X Printer Driver” on page 109 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings. Printing a Watermark (for Windows Only) You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.
User's Guide Printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
User's Guide Printing The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos, documents, and web pages.
User's Guide Printing Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3.
User's Guide Printing Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information & “Windows Printer Driver” on page 106 Canceling Printing - Mac OS X 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job. ❏ Mac OS X v10.8.x or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.
User's Guide Copying Copying 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the l or r button, and then press the OK button. 4. Set the number of copies using the u or d button. 5. Select color copy or monochrome copy using the l or r button. 6. Press the OK button to display and check the print settings.
User's Guide Copying Copies the original in black and white (monochrome). Layout ❏ With Border Copies with margins around the edges. ❏ Borderless Copies without margins around the edges. The image is enlarged a little to remove margins from the edges of the paper. ❏ A4, 2-up Copy Copies two A4 single-sided originals onto a single sheet of A4 size paper in 2-up layout. ❏ A4, Book/2-up Copies two A4 facing pages of a book and so on onto a single sheet of A4 size paper in 2-up layout.
User's Guide Copying Select the paper type you loaded. Quality Select the print quality. Draft provides faster printing, but the printouts may be faint. Best provides higher quality printing, but the printing speed may be slower. For users in Western Europe, the draft mode is not available. Density Increase the level of density by pressing the r button when the copying results are faint. Decrease the level of density by pressing the l button when ink smears.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to a Computer You can save the scanned image to a computer. c Important: Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Enter Scan from the home screen using the l or r button, and then press the OK button. 3. Select how to save the scanned image to a computer from the following menus using the l or r button, and then press the OK button.
User's Guide Scanning Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running English version of Windows 10/Windows 8.1/Windows 8/Windows 7/ Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1. Place the originals. 2. Enter Scan from the home screen using the l or r button, and then press the OK button. 3. Select To Computer (WSD) using the l or r button, and then press the OK button. 4.
User's Guide Scanning Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen.
User's Guide Scanning ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD. Related Information & “Printing a Network Status Sheet” on page 29 Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item.
User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass. You cannot change this setting. 5. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed.
User's Guide Scanning 6. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Scanning 1. Place the originals. By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals. 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution.
User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, select Normal from the list at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏ Saturation: You can adjust the saturation (color vividness) for the scanned image. ❏ Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
User's Guide Scanning You can select another folder or create a new folder by selecting Select from the list. 8. Click Scan. Related Information & “Placing Originals on the Scanner Glass” on page 39 & “Placing Multiple Photos for Scanning” on page 41 Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Replacing Ink Cartridges Replacing Ink Cartridges Checking the Ink Levels You can check the approximate ink levels from the control panel or the computer. Checking the Ink Levels - Control Panel 1. Enter Setup from the home screen using the l or r button, and then press the OK button. 2. Select Ink Levels using the l or r button, and then press the OK button. Checking the Ink Levels - Windows 1. Access the printer driver window. 2. Click Ink Levels on the Main tab.
User's Guide Replacing Ink Cartridges Product Icon BK: Black C: Cyan M: Magenta Y: Yellow XP-342, XP-345 Strawberry 29 29 29 29 29XL* 29XL* 29XL* 29XL* 36 36 36 36 36XL* 36XL* 36XL* 36XL* XP-343 * Cherries "XL" and "XXL" indicate large cartridge. Note: ❏ Not all cartridges are available in all regions. ❏ Ink cartridge codes may vary by location. For the correct codes in your area, contact Epson support.
User's Guide Replacing Ink Cartridges ❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage. ❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
User's Guide Replacing Ink Cartridges ❏ Do not leave the printer with the ink cartridges removed or do not turn off the printer during cartridge replacement.Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print. ❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or sideways.
User's Guide Replacing Ink Cartridges Note: ❏ You can continue printing even after the printer indicates that the ink is low. However, prepare new ink cartridges as soon as possible. ❏ If you replace the ink cartridges while copying, the originals may move out of place. Press the y button to cancel and replace the originals. 1. Do one of the following. ❏ When prompted to replace ink cartridges Check which ink cartridge needs to be replaced, and then press the OK button.
User's Guide Replacing Ink Cartridges 3. Remove only the yellow tape. c Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 4. Open the scanner unit with the document cover closed.
User's Guide Replacing Ink Cartridges 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly. 6. Insert the new ink cartridge, and then press it down firmly. 7. Close the scanner unit. 8. Press the x button. Ink charging starts. c Important: Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
User's Guide Replacing Ink Cartridges ❏ EPSON Status Monitor 3: Enabled (for Windows only) Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab. 4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
User's Guide Replacing Ink Cartridges 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed. Related Information & “Loading Paper in the Rear Paper Feed” on page 35 & “Printing Basics - Windows” on page 46 Temporarily Printing with Black Ink - Mac OS X Note: To use this feature through a network, connect with Bonjour. 1. Click the printer icon in the Dock. 2. Cancel the job.
User's Guide Replacing Ink Cartridges Conserving Black Ink when the Black Ink Is Low (for Windows Only) When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 7. Select Yes using the d or u button, and then press the OK button. 8. Follow the on-screen instructions to clean the print head. 9. When cleaning is finished, select Nozzle Check using the d or u button, and then follow the on-screen instructions to print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.
User's Guide Maintaining the Printer Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the l or r button, and then press the OK button. 3. Select Maintenance using the l or r button, and then press the OK button. 4. Select Head Alignment using the l or r button, and then press the OK button. 5. Follow the on-screen instructions to print the alignment pattern. 6. Follow the on-screen instructions to align the print head.
User's Guide Maintaining the Printer Aligning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2. Select System Preferences from the then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Print Head Alignment. 5. Follow the on-screen instructions.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Rear Paper Feed” on page 35 Cleaning the Scanner Glass When the copies or scanned images are smeared or scuffed, clean the scanner glass. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.
User's Guide Maintaining the Printer 4. Select the setting using the u or d button, and then press the OK button. Saving Power - Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. 3. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Send. 4. Click OK.
User's Guide Menu Options for Setup Mode Menu Options for Setup Mode By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Ink Levels Select the menus on the control panel as described below. Setup > Ink Levels Displays the approximate levels of the ink cartridges. When an ! icon is displayed, the ink cartridge is running low. When a X mark is displayed, the ink cartridge is expended.
User's Guide Menu Options for Setup Mode Menu Options for Printer Setup Select the menus on the control panel as described below. Setup > Printer Setup Paper Source Settings ❏ Paper Setup Select the paper size and paper type you loaded in the paper source. ❏ Paper Setting Alert Alerts you when the paper settings of a print job differ from the settings stored in the printer. ❏ Paper Configuration Automatically displays the paper settings screen when paper is loaded.
User's Guide Menu Options for Setup Mode Prints a network status sheet. Wi-Fi Setup ❏ Wi-Fi Setup Wizard Select a SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network. ❏ Push Button (WPS) Connects the printer to a wireless (Wi-Fi) network by pressing a WPS push button on a wireless router. ❏ PIN Code (WPS) In the wireless router utility, enter the PIN code displayed on the printer's screen to connect the printer to a wireless (Wi-Fi) network.
User's Guide Menu Options for Setup Mode Register or delete the printer to or from the Epson Connect services. Suspend/Resume Select whether to suspend or resume Epson Connect services. For registration and usage guides, see the following portal website. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Related Information & “Epson Connect Service” on page 104 Menu Options for Google Cloud Print Services Select the menus on the control panel as described below.
User's Guide Menu Options for Setup Mode Menu Options for Firmware Update Select the menus on the control panel as described below. Setup > Firmware Update Update Checks if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating. Current Version Displays the current firmware version of your printer. Notification Checks for firmware updates periodically and notifies you if an update is available.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
User's Guide Network Service and Software Information Running Web Config on a Web Browser 1. Check the printer's IP address. Select Setup > Network Settings > Print Status Sheet from the control panel, and then press the x button or the OK button. Check the printer's IP address on the printed status sheet. 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver.
User's Guide Network Service and Software Information Starting the utility Access the printer driver window. Click the Maintenance tab. Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help. Main Tab You can make basic settings for printing, such as paper type or paper size. You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.
User's Guide Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK.
User's Guide Network Service and Software Information Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or d) to expand the print window. Note: Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for displaying the print screen may differ. See the application's help for details.
User's Guide Network Service and Software Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, Select System Preferences from the and then add the printer again. See the following to add a printer. http://epson.
User's Guide Network Service and Software Information ❏ Permit temporary black printing: Prints only with black ink temporarily. ❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the quality may decline. ❏ Warning Notifications: Allows the printer driver to display warning notifications. ❏ Establish bidirectional communication: Usually, this should be set to On.
User's Guide Network Service and Software Information Starting on Windows ❏ Windows 10 Click the start button, and then select All apps > Epson Software > Event Manager. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Event Manager. Starting on Mac OS X Select Go > Applications > Epson Software > Event Manager.
User's Guide Network Service and Software Information Note: Check for supported browsers and the latest version from the download site. Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. Related Information & “Installing Applications” on page 116 Easy Photo Scan Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer or cloud service. You can also easily adjust the scanned image.
User's Guide Network Service and Software Information ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS X Select Go > Applications > Epson Software > EPSON Software Updater.
User's Guide Network Service and Software Information Click Change/Remove or Remove. Note: If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS X 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application. 2. Press the P button to turn off the printer. 3.
User's Guide Network Service and Software Information 3. Access to the following website, and then enter the product name. http://epson.sn 4. Go to Setup and then click Download. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions. Note: If you are using a Windows computer and you cannot download applications from the website, install them from the software disc that came with the printer.
User's Guide Network Service and Software Information 4. Check the message displayed on the screen and press the OK button. The printer starts searching for available updates. 5. If a message is displayed on the LCD screen informing you that a firmware update is available, follow the onscreen instructions to start the update. c Important: ❏ Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Error Codes on the LCD Screen A code is displayed on the LCD screen if there is an error or information that requires your attention. Code Situation Solutions E-01 A printer error has occurred. Open the scanner unit and remove any paper or protective material inside the printer. Turn the power off and on again. E-02 A scanner error has occurred. Turn the power off and on again.
User's Guide Solving Problems Code Situation Solutions Recovery Mode The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. * In some print cycles a very small amount of surplus ink may be collected in the ink pad.
User's Guide Solving Problems 3. Click EPSON Status Monitor. Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from the Output Tray Remove the jammed paper.
User's Guide Solving Problems Removing Jammed Paper from Inside the Printer ! Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper.
User's Guide Solving Problems 3. Close the scanner unit. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions. ❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.
User's Guide Solving Problems Several Sheets of Paper are Fed at a Time ❏ Load one sheet of paper at a time. ❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper. No Paper Feeds ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
User's Guide Solving Problems ❏ If you cannot print over a network, see the page that describes the network connection method from the computer. ❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size. ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. Cancel printing if necessary.
User's Guide Solving Problems ❏ When you are using multiple access points at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the access points. Connect the computer or smart device to the same access point as the printer. ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point.
User's Guide Solving Problems ❏ Most access points have a privacy separator feature that blocks the communication from unauthorized devices. If you cannot connect to the network even if the devices and access point are connected to the same SSID, disable the privacy separator on the access point. See the manual provided with the access point for details.
User's Guide Solving Problems Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Suddenly the Printer Cannot Print over a Network Connection ❏ When you have changed your access point or provider, try making network settings for the printer again. Connect the computer or smart device to the same SSID as the printer. ❏ Turn off the devices you want to connect to the network.
User's Guide Solving Problems & “Cannot Connect from Devices Even Though Network Settings are No Problem” on page 125 Suddenly the Printer Cannot Print Using a USB Connection ❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is possible, the setup is complete.
User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information & “Checking and Cleaning the Print Head” on page 93 Colored Banding Appears at Intervals of Approximately 2.5 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head from a computer.
User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head. Related Information & “Aligning the Print Head” on page 94 Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting. Disabling this setting may slow down printing speed.
User's Guide Solving Problems ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, use up ink cartridge within six months of opening the package.
User's Guide Solving Problems Related Information & “Cleaning the Paper Path” on page 96 Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.
User's Guide Solving Problems The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly away from the corner.
User's Guide Solving Problems Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. ❏ When the paper is smeared, lower the copy density setting.
User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Windows Select High Speed on the printer driver's More Options tab.
User's Guide Solving Problems Cannot Start Scanning ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2. ❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2.
User's Guide Solving Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass ❏ Clean the scanner glass. ❏ Remove any trash or dirt that adheres to the original. ❏ Do not press with too much force on the original or the document cover. If you press with too much force, blurring, smudges, and spots may occur.
User's Guide Solving Problems ❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger. ❏ If the resolution is low, try increasing the resolution and then scanning.
User's Guide Solving Problems ❏ Depending on the original, previewing may not be performed in Thumbnail. In this situation, scan in Normal preview, and then create marquees manually. Related Information & “Scanning Photos or Pictures (Photo Mode)” on page 76 Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. ❏ Check that the original is placed straight.
User's Guide Solving Problems 2. Select the Other tab. 3. Click Reset. Note: If initialization does not solve the problem, uninstall and re-install Epson Scan 2. Related Information & “Uninstalling Applications” on page 115 & “Installing Applications” on page 116 Other Scanning Problems Scanning Is Too Slow Lower the resolution.
User's Guide Solving Problems ❏ Control Panel From the home screen, select Quiet Mode, and then enable it. ❏ Windows Enable Quiet Mode on the Main tab in the printer driver. ❏ Mac OS X menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Cannot Save the Data to a Memory Card ❏ Use a memory card which is supported by the printer.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism. Border printing A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 40.0 mm (1.57 in.) D 32.0 mm (1.
User's Guide Appendix A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 40.0 mm (1.57 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Functions Concurrent Connection Panel Operation Network Printing Supported Remarks Ethernet and Wi-Fi Direct (Simple AP) - - Wi-Fi (Infrastructure) and Wi-Fi Direct (Simple AP) ✓ - Wi-Fi Setup Wi-Fi Setup Wizard ✓ - Push Button Setup (WPS) ✓ - PIN Code Setup ✓ - Wi-Fi Auto Connect ✓ - Epson iPrint Connection - - Wi-Fi Direct Setup ✓ - General Network Setup - - Network Connection Check ✓ - Network Status - - Network Status Sheet Printing ✓ - Di
User's Guide Appendix Functions Network Scanning Remarks Epson Scan 2 IPv4,IPv6 ✓ - Event Manager IPv4 ✓ - Epson Connect (Scan to Cloud) IPv4 - - AirPrint (Scan) IPv4,IPv6 ✓ Mac OS X v10.9 or later - - ADF (AutoReversing) Fax Supported Send a fax IPv4 - - Receive a fax IPv4 - - AirPrint (Faxout) IPv4,IPv6 - Mac OS X v10.8 or later Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.
User's Guide Appendix External Storage Device Specifications Supported Memory Card Specifications Compatible Memory Cards Maximum Capacities miniSD* 2 GB miniSDHC* 32 GB microSD* 2 GB microSDHC* 32 GB microSDXC* 64 GB SD 2 GB SDHC 32 GB SDXC 64 GB * Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Supported memory card voltages 3.3 V type, dual voltage (3.3 V and 5V) type (supply voltage: 3.3 V) 5 V memory cards are not supported.
User's Guide Appendix Dimensions Dimensions Storage ❏ Width: 390 mm (15.4 in.) ❏ Depth: 300 mm (11.8 in.) ❏ Height: 146 mm (5.7 in.) Printing ❏ Width: 390 mm (15.4 in.) ❏ Depth: 528 mm (20.8 in.) ❏ Height: 279 mm (11.0 in.) Weight* * Approx. 4.3 kg (9.5 lb) Without the ink cartridges and the power cord. Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0.5 to 0.3 A 0.
User's Guide Appendix * You can store for one month at 40°C (104°F). Environmental Specifications for Ink Cartridges Storage Temperature -30 to 40 °C (-22 to 104 °F)* Freezing Temperature -16 °C (3.2 °F) Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F). * You can store for one month at 40 °C (104 °F). System Requirements ❏ Windows 10 (32-bit, 64-bit)/Windows 8.
User's Guide Appendix Copying of the following items is prohibited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏ Private marketable securities (stock certificates, negotiable notes, checks, et
User's Guide Appendix 7. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape. 8. Close the scanner unit. 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Related Information & “Part Names and Functions” on page 13 & “Checking and Cleaning the Print Head” on page 93 & “Aligning the Print Head” on page 94 Accessing a Memory Card From a Computer You can write or read data on an external storage device such as a memory card that has been inserted in the printer from a computer. c Important: ❏ Insert a memory card after removing write protection.
User's Guide Appendix Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Support (Europe) If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.