Operation Manual
Solving Problems
Checking the Printer Status
Checking Error Codes on the LCD Screen
A code is displayed on the LCD screen if there is an error or information that requires your attention.
Code Situation Solutions
E-01 A printer error has occurred. Open the scanner unit and remove any paper or protective material
inside the printer. Turn the power
o
and on again.
E-02 A scanner error has occurred. Turn the power o and on again.
E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
W-01 A paper jam has occurred in the
paper cassette.
Remove the paper from the printer and press the button displayed on
the bottom of the LCD screen to clear the error. In some case, you
need to turn the power
o
and on again.
W-02 A paper jam has occurred inside the
printer.
W-03 A paper jam has occurred in the
rear of the printer.
W-11 An ink pad is nearing the end of its
service life.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be
displayed until the ink pad is replaced.
Press the
x
button to resume printing.
W-12 Ink cartridges are installed
incorrectly.
Press down each of the ink cartridges gently. Make sure they click into
place.
W-13 The installed ink cartridges cannot
be used with this printer.
Replace the ink cartridges with cartridges that are compatible with
this printer.
I-01 The CD/DVD tray has not been
inserted.
Insert the CD/DVD tray.
I-22
Set Wi-Fi using the Push Button
(WPS).
Push the access point button. If there is no button on the access
point, open the access point setting window, and then click the
button displayed in the software.
I-23
Set Wi-Fi using the PIN Code
(WPS).
Enter the PIN code displayed on the LCD screen into the access point
or computer within two minutes.
I-31
Set Wi-Fi using the Wi-Fi Auto
Connect.
Install the software on your computer, and then press the OK button
when Wi-Fi setup starts.
I-41 Paper Conguration is disabled.
Some functions cannot be used.
If Paper Conguration is disabled, you cannot use AirPrint. In
addition, messages notifying you that the paper size and type do not
match are not displayed. Keep this setting enabled unless you always
use the same size and type of paper and do not need to change the
paper settings.
User's Guide
Solving Problems
102