Operation Manual

If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN
compliant application.
For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or
PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.
Related Information
& “Uninstalling Applications” on page 99
& “Installing Applications” on page 100
Cannot Start Scanning when Using the Control Panel
Make sure EPSON Scan and Epson Event Manager are installed correctly.
Check the scanning setting assigned in Epson Event Manager.
Related Information
& “Cannot Start Scanning” on page 115
Scanned Image Problems
Scan Quality Is Poor
Clean the scanner glass and the document cover.
Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
Remove dust from the original.
Make the appropriate document type settings on the control panel.
Scan at a higher resolution.
Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details.
Related Information
& “Cleaning the Scanner Glass” on page 87
& “Scan Mode” on page 20
Characters Are Blurred
In Home Mode or
Oce
Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and
then select Text Enhancement.
In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
User's Guide
Solving Problems
116