User's Guide NPD5955-01 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Trademarks ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide Contents Contents Connecting to an iPhone or iPad (iOS devices) using Wi-Fi Direct. . . . . . . . . . . . . . . . .28 Connecting to Android Devices Using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Connecting to Devices other than iOS and Android Using Wi-Fi Direct. . . . . . . . . . . . . . . . 34 Making Wi-Fi Settings from the Printer. . . . . . . . . . 37 Making Wi-Fi Settings by Entering the SSID and Password. . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Placing a CD/DVD for Copying Labels. . . . . . . . 74 Placing Multiple Photos for Scanning at the Same Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Printable CD/DVDs. . . . . . . . . . . . . . . . . . . . . . . . 78 CD/DVD Handling Precautions. . . . . . . . . . . . . . . 78 Loading and Removing a CD/DVD. . . . . . . . . . . . .78 Printing from Smart Devices. . . . . . . . . . . . . . . . .120 Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Maintenance Box Code. . . . . . . . . . . . . . . . . . . . .162 Maintenance Box Handling Precautions. . . . . . . . 162 Replacing a Maintenance Box. . . . . . . . . . . . . . . . 163 Temporarily Printing with Black Ink. . . . . . . . . . . 166 Temporarily Printing with Black Ink - Windows 167 Temporarily Printing with Black Ink - Mac OS. .168 Conserving Black Ink when the Black Ink Is Low (for Windows Only). . . . . . . . . . . . . . . . . . . 169 Clear All Settings. . . . . . . . .
User's Guide Contents Installing Applications. . . . . . . . . . . . . . . . . . . . . 198 Updating Applications and Firmware. . . . . . . . . . 199 Updating the Printer's Firmware using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .199 Uninstalling Applications. . . . . . . . . . . . . . . . . . . 200 Uninstalling Applications - Windows. . . . . . . . .200 Uninstalling Applications - Mac OS. . . . . . . . . .201 Blurry Prints, Vertical Banding, or Misalignment. . . . . . . . . . . .
User's Guide Contents Cannot Solve Problems in the Scanned Image. . 234 Other Scanning Problems. . . . . . . . . . . . . . . . . . . 234 Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .234 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 235 Slight Electric Shock when Touching the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on. ❏ User's Guide (digital manual) This manual.
User's Guide About This Manual Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏ Windows: Hold down Alt, and then press ←. ❏ Mac OS: Hold down the command key, and then press ←. Printing only the pages you need You can extract and print only the pages you need.
User's Guide About This Manual Related Information & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet. Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction.
User's Guide Printer Basics Printer Basics Part Names and Functions A Front cover Open to load paper in the paper cassette. B Output tray Holds the ejected paper. Slide out manually and push it back in to store. C Paper cassette 1 Loads paper. D Paper cassette 2 When printing using Epson iPrint, make sure that the number printed on the right side of the paper cassette matches the paper source setting in Epson iPrint. E Edge guide Feeds the paper straight into the printer.
User's Guide Printer Basics A CD/DVD tray slot Insert the CD/DVD tray with a CD/DVD placed on it for label printing into this slot. B CD/DVD tray When printing on a CD/DVD, remove this from the bottom of the printer, place a CD/DVD, and insert it into the CD/DVD tray slot. When not printing on a CD/DVD, store it in the bottom of the printer without placing a CD/DVD. A Scanner unit Scans placed originals. Open to replace the ink cartridges or to remove jammed paper.
User's Guide Printer Basics D Control panel Indicates the printer's status and allows you to make print settings. You can change the angle of the control panel. E P(Power button/light) Turns the printer on or off. Unplug the power cord after checking that the power light is off. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C SD card slot Insert a memory card.
User's Guide Printer Basics AC inlet Connects the power cord. B Rear cover Remove when removing jammed paper. C USB port Connects a USB cable to connect with a computer. A Control Panel A Turns the printer on or off. Unplug the power cord after checking that the power light is off. B Displays the home screen. C Displays menus and messages. Use buttons on the control panel to select or to make settings. D Selects the number of pages to print. E Stops the current operation.
User's Guide Printer Basics Icons displayed on the home screen Displays the Supply Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box. You can also replace the ink cartridges or print the supply status information. Displays the network connection status. The printer is not connected to a wireless (Wi-Fi) network. The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.
User's Guide Printer Basics Indicates that Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality. Select to change the setting. This is the shortcut for the following menu. Settings > Printer Settings > Quiet Mode Displays the Help screen. You can view the operating instructions or the solutions to problems.
User's Guide Printer Basics Basic Screen Configuration The following shows the screen configuration for copying and scanning. A Switches the list of settings using the tabs. The tab on the left displays frequently used items for copying or scanning. The Advanced Settings tab displays other items that you can set as necessary. B Displays the list of setting items. Make settings by selecting the item or adding a check mark. Grayed out items are not available.
User's Guide Printer Basics Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. Note: Available icons vary depending on the setting item. A Indicates the character count. B Moves the cursor to the input position. C Switches between upper case and lower case or numbers and symbols. You can also switch them by using the D button. Switches the character type.
User's Guide Printer Basics The on-screen keypad makes it easier to enter larger numbers. When entering a smaller number, use +/- buttons. A Cancels entering and closes the on-screen keypad. B Confirms the entered numbers and closes the on-screen keypad. C Clears the entered number. D Deletes the entered number to the left. Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.
User's Guide Printer Basics A Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 5 steps. B Press l button to return to the previous step. C Indicates your progress through the current step. The animation repeats when the progress bar reaches the end. D Press r button to move to the next step. Displaying a Menu Appropriate to the Operation The printer automatically displays menus appropriate to your operation.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.
User's Guide Network Settings can connect the devices to the printer without having to use a standard wireless router. However, devices directly connected to the printer cannot communicate with each other through the printer. The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
User's Guide Network Settings Select the connection type and then click Next. Follow the on-screen instructions. Connecting to a Smart Device Connecting to a smart device over a wireless router You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.
User's Guide Network Settings ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again. 1. Select Smartphone connect on the home screen.
User's Guide Network Settings The QR code is displayed on the printer's control panel. 4. On your iPhone or iPad, start the standard Camera app, and then scan the QR code displayed on the printer's control panel. Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or earlier. Also, you cannot connect using an app for scanning QR codes. If you cannot connect, scroll the screen on the printer's control panel, and then select Other OS Devices.
User's Guide Network Settings 6. Tap Join. 7. On the printer's control panel, select Next. 8. On the iPhone or iPad, start Epson iPrint. 9. On the Epson iPrint screen, tap Printer is not selected.. 10. Select the printer that you want to connect to.
User's Guide Network Settings See the information displayed on the printer's control panel to select the printer. 11. On the printer's control panel, select Complete. For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
User's Guide Network Settings 2. Select Start Setup. 3. Select Android. 4. On the smart device, start Epson iPrint. 5. On the Epson iPrint screen, tap Printer is not selected.. 6. On the Epson iPrint screen, select the printer that you want to connect to.
User's Guide Network Settings See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices. See the related information link below for connecting. 7. When the device connection approval screen is displayed, select Approve. 8. On the printer's control panel, select Complete.
User's Guide Network Settings 1. Select Smartphone connect on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select Start Setup. 3. Select Other OS Devices. The Network Name(SSID) and Password for Wi-Fi Direct for the printer are displayed.
User's Guide Network Settings 4. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. The screenshot is an example on iPhone. 5. On the printer's control panel, select Next.
User's Guide Network Settings 6. On the smart device, start Epson iPrint. 7. On the Epson iPrint screen, tap Printer is not selected.. 8. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. 9. On the printer's control panel, select Complete. For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
User's Guide Network Settings If you know the information for the wireless router such as SSID and password, you can make settings manually. If the wireless router supports WPS, you can make settings by using push button setup. After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.) Make advanced network settings to use a static IP address.
User's Guide Network Settings 2. Select Wi-Fi (Recommended). 3. Press the OK button. If the network connection is already set up, the connection details are displayed. Select Change Settings to change the settings. 4. Select Wi-Fi Setup Wizard. 5. Select the SSID for the wireless router. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, press the list. If it is still not displayed, press the button, and then enter the SSID directly.
User's Guide Network Settings 1. Select on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select Wi-Fi (Recommended). 3. Press the OK button. If the network connection is already set up, the connection details are displayed. Select Change Settings to change the settings. 4. Select Push Button Setup (WPS). 5. Hold down the [WPS] button on the wireless router until the security light flashes.
User's Guide Network Settings 8. Press the button. Related Information & “Checking the Network Connection Status” on page 44 & “When You Cannot Make Network Settings” on page 216 Making Wi-Fi Settings by PIN Code Setup (WPS) You can automatically connect to a wireless router by using a PIN code. You can use this method to set up if a wireless router is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the wireless router. 1. Select on the home screen.
User's Guide Network Settings Note: If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution. 8. Press the button. Related Information & “Checking the Network Connection Status” on page 44 & “When You Cannot Make Network Settings” on page 216 Making Wi-Fi Direct (Simple AP) Connection Settings This method allows you to connect the printer directly to devices without a wireless router.
User's Guide Network Settings 6. Enter the password displayed on the printer's control panel on the computer or smart device. Note: When you enable Wi-Fi Direct, it remains enabled unless you restore the default network settings and disable Wi-Fi Direct. 7. After the connection is established, select Dismiss on the printer's control panel. 8. Press the button.
User's Guide Network Settings ❏ TCP/IP ❏ Auto Select when you are using an access point at home or you are allowing the IP address to be acquired automatically by DHCP. ❏ Manual Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment. When you select Auto for the IP address assignment settings, you can select the DNS server settings from Manual or Auto.
User's Guide Network Settings 1. Select Settings on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select Network Settings > Network Status. 3. To check the information, select the menus that you want to check. ❏ Wi-Fi Status Displays the network information (device name, connection, signal strength, obtain IP address, and so on) for Wi-Fi connections.
User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
User's Guide Network Settings E-1 Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏ Make sure your hub or other network device is turned on. ❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled. E-2, E-3, E-7 Solutions: ❏ Make sure your wireless router is turned on. ❏ Confirm that your computer or device is connected correctly to the wireless router.
User's Guide Network Settings E-5 Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏ WEP-64 bit (40 bit) ❏ WEP-128 bit (104 bit) ❏ WPA PSK (TKIP/AES)* ❏ WPA2 PSK (TKIP/AES)* ❏ WPA (TKIP/AES) ❏ WPA2 (TKIP/AES) * WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal. E-6 Solutions: ❏ Check if MAC address filtering is disabled.
User's Guide Network Settings E-9 Solutions: Check the following. ❏ Devices are turned on. ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website.
User's Guide Network Settings Set the correct default gateway address. You can check the default gateway address from the Network Status part on the network connection report. Related Information & “Making Advanced Network Settings” on page 43 & “Printing a Network Status Sheet” on page 51 E-12 Solutions: Check the following. ❏ Other devices on the network are turned on. ❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them manually.
User's Guide Network Settings ❏ You can register several passwords on a wireless router that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer. Related Information & “Making Advanced Network Settings” on page 43 & “Connecting to a Computer” on page 27 Message on the Network Environment Message Solution *Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID).
User's Guide Network Settings Replacing or Adding New Wireless Routers If the SSID changes due to the replacement of a wireless router, or a wireless router is added and a new network environment is established, re-set the Wi-Fi settings. Related Information & “Changing the Connection Method to a Computer” on page 52 Changing the Connection Method to a Computer Using the installer and re-set up in a different connection method.
User's Guide Network Settings Changing the Wi-Fi Direct (Simple AP) Settings When Wi-Fi Direct (simple AP) connection is enabled, you can change the settings from Direct > Change Settings, and then the following menu items are displayed. > Wi-Fi To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. Change Network Name Change the Wi-Fi Direct (simple AP) network name (SSID) used for connecting to the printer to your arbitrary name.
User's Guide Network Settings 1. Select on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select Wi-Fi (Recommended). The network status is displayed. 3. Select Change Settings. 4. Select Others > Disable Wi-Fi. 5. Check the message, and then start setup. 6. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time. 7. Press the button.
User's Guide Network Settings 1. Select on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3. Select Change Settings. 4. Select Disable Wi-Fi Direct. 5. Press the OK button. 6. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time. 7. Press the button.
User's Guide Network Settings Related Information & “Connecting to a Computer” on page 27 & “Making Wi-Fi Settings from the Printer” on page 37 56
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
User's Guide Loading Paper Paper suitable for printing photos Media Name Size Epson Ultra Glossy Photo Paper Epson Premium Glossy Photo Paper Epson Premium Semigloss Photo Paper Epson Photo Paper Glossy Loading Capacity (Sheets) Paper Cassette 1 Paper Cassette 2 A4 – 20 13x18 cm (5x7 in.), 10x15 cm (4x6 in.) 20 20 A4 – 20 13x18 cm (5x7 in.), 16:9 wide size (102x181 mm), 10x15 cm (4x6 in.) 20 20 A4 – 20 10x15 cm (4x6 in.) 20 20 A4 – 20 13x18 cm (5x7 in.), 10x15 cm (4x6 in.
User's Guide Loading Paper Commercially Available Paper Plain papers Media Name Copy paper Plain paper Size Loading Capacity (Sheets) 2-Sided Printing Borderless Printing Paper Cassette 1 Paper Cassette 2 A4, Letter, B5, 16K (195×270 mm) – 100*1 Auto, Manual – A5 – 100*1 Manual – A6, B6 20 20 Manual – Legal, 8.5×13 in. – 1 Manual – User Defined*2 (mm) – 1 Manual – 89x127 to 215.
User's Guide Loading Paper Media Name Media Type Control Panel Printer Driver, Smart device*2 Epson Premium Glossy Photo Paper*1 Prem. Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper*1 Prem.
User's Guide Loading Paper Related Information & “Loading Paper in the Paper Cassette 1” on page 62 & “Loading Paper in the Paper Cassette 2” on page 66 Loading Paper in the Paper Cassette 1 1. If the output tray is extended, push it back in manually. 2. Open the front cover until it clicks. 3. Check that the printer is not operating, and then slide out the paper cassette 1.
User's Guide Loading Paper Note: ❏ If paper cassette 1 is at the back and cannot be slid out, you can slide it out by turning the printer off and back on again. ❏ You can load paper even if you pull out paper cassette 1 completely. Lift up paper cassette 1 slightly, and then pull it out. 4. Slide the edge guides to their maximum position. 5. With the printable side facing down, load paper until it touches the back of paper cassette 1.
User's Guide Loading Paper 6. Slide the edge guides to the edges of the paper. c Important: Do not load more than the maximum number of sheets specified for the paper. 7. Gently insert paper cassette 1.
User's Guide Loading Paper 8. Raise the control panel. 9. Check the paper size and paper type settings displayed on the control panel. To use the settings, select Done. To change the settings, select the item that you want to change, and then go to the next step. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. Note: ❏ By registering frequently used combinations of paper size and paper type as a favorite, you do not need to set them each time.
User's Guide Loading Paper Loading Paper in the Paper Cassette 2 1. If the output tray is extended, push it back in manually. 2. Open the front cover until it clicks. 3. Check that the printer is not operating, and then slide out the paper cassette 2. Note: You can load paper even if you pull out paper cassette 2 completely. Lift up paper cassette 2 slightly, and then pull it out.
User's Guide Loading Paper 4. Slide the edge guides to their maximum position. 5. With the printable side facing down, load paper until it touches the back of paper cassette 2. c Important: Do not load different types of paper in the paper cassette. Load envelopes or Epson Photo Stickers 16 in the direction indicated by the arrow in the following illustration until they touch the back of paper cassette 2.
User's Guide Loading Paper ❏ Epson Photo Stickers 16 Follow the instructions supplied with the stickers to load one sheet of Epson Photo Stickers 16. Do not load the loading support sheets into this product. Load paper longer than A4 size as indicated in the following illustration. ❏ 8.5 x 13 in. Load paper using the line. ❏ Legal Pull out the legal paper guide and load paper using the line.
User's Guide Loading Paper c Important: Do not push paper that protrudes from the cassette. 6. Slide the edge guides to the edges of the paper. c Important: Do not load more than the maximum number of sheets specified for the paper.
User's Guide Loading Paper 7. Gently insert the paper cassette 2 as far as it will go. 8. Raise the control panel. 9. Check the paper size and paper type settings displayed on the control panel. To use the settings, select Done. To change the settings, select the item that you want to change, and then go to the next step. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
User's Guide Loading Paper Related Information & “Paper Handling Precautions” on page 57 & “Available Paper and Capacities” on page 58 & “Menu Options for Printer Settings” on page 181 71
User's Guide Placing Originals Placing Originals Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.
User's Guide Placing Originals 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.5 mm from the corner of the scanner glass is not scanned. 4. Close the cover gently. c Important: Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide Placing Originals Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Placing a CD/DVD for Copying Labels Place a CD/DVD in the center of the scanner glass. If the CD/DVD is not placed exactly in the center, the positioning is automatically adjusted. Placing Multiple Photos for Scanning at the Same Time You can scan multiple photos at the same time and save each image, using Photo Mode in Epson Scan 2. Place the photos 4.
User's Guide Placing Originals Note: Enable the Thumbnail check box at the top of the preview window.
User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD* miniSDHC* microSD* microSDHC* microSDXC* SD SDHC SDXC * Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information & “Supported Memory Card Specifications” on page 240 Inserting and Removing a Memory Card 1. Raise the control panel. 2. Insert a memory card into the printer. The printer starts reading the data and the light flashes.
User's Guide Inserting a Memory Card c Important: Insert a memory card straight into the printer. 3. When you have finished using the memory card, make sure the light is not flashing, and then push the card to remove it. c Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.
User's Guide Loading a CD/DVD for Printing Loading a CD/DVD for Printing Printable CD/DVDs You can print on a circular 12-cm CD/DVD labelled as suitable for printing, for example "printable on the label surface" or "printable with ink jet printers." You can also print on Blu-ray Discs™. CD/DVD Handling Precautions ❏ See the documentation provided with your CD/DVD for more information on handling the CD/DVD or writing data. ❏ Do not print on the CD/DVD before writing your data to it.
User's Guide Loading a CD/DVD for Printing & “Copying on a CD/DVD Label” on page 130 79
User's Guide Printing Printing Printing from the Print Photos Menu on the Control Panel You can print data from a memory device such as memory card or external USB device. Basic Operations for Printing Photos 1. Load paper in the printer. 2. Insert a memory device into the SD card slot or the external interface USB port of the printer. If Auto Selection Mode in Guide Functions is turned on, a message is displayed. Check the message and press the OK button. 3. Select Print Photos on the control panel.
User's Guide Printing 9. Press the r button. 10. Press the button to edit the photos as necessary. 11. Slide out the output tray. 12. Enter the number of copies, and then press the x button. 13. Confirm that printing is complete, and then select Close. If you notice print quality problems such as banding, unexpected colors, or blurry images, select Troubleshooting to see the solutions.
User's Guide Printing A Displays the Select Photo Menu that allows you to select photos easily. B Move the cursor to a photo, and then press the + button to select it. The selected photos have the number of prints on them. Guide to the Select Photo Screen (Single View) Here you can view enlarged photos one by one. Press the l or r button to see the previous or next photo. If you want to display a photo without icons, press the button. Press this button again to restore the icons.
User's Guide Printing Guide to the Preview Screen Press the l or r button to see the previous or next photo. Press the where you can crop the photo or apply color corrections. A button to display the edit photo screen Set the number of copies by pressing the - or + button. You can also set the number of copies by using the onscreen keypad. Move the focus to the value, and then press the OK button to display the keypad. If the value does not change, you cannot set the number of copies on this screen.
User's Guide Printing visible on the screen. When Correction Off is selected, the color correction remains invisible, but the correction is applied on the printout. A Adjusts the cropping area. You can move the frame to the area you want to crop using the u d l r buttons, or change the size of the frame using the - and + buttons. You can also rotate the frame using the button. B Prints in sepia or monochrome. C Applies color correction.
User's Guide Printing 3. Select Print Photos on the control panel. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 4. Select Print Layout. 5. Select the layout. 6. Make paper and print settings. 7. Press the r button. 8. When a message telling you that loading photos is complete is displayed, press the OK button. 9. Select the photo you want to print on the select photo screen. 10. Select Preview and Print. 11.
User's Guide Printing 5. When a message telling you that loading photos is complete is displayed, press the OK button. 6. Select the photo you want to print on the select photo screen. 7. Select Print Settings to make paper and print settings. 8. Press the r button, and then confirm the settings. 9. Press the button to edit the photos as necessary. 10. Enter the number of copies, and then press the x button.
User's Guide Printing 9. Do one of the following. ❏ When you select single photo layout in step 5: Select one photo on the select photo screen, select Preview and Print, and then go to step 15. ❏ When you select multiple photo layout in step 5 and place photos automatically: Select Automatic Layout, select photos on the select photo screen, select Preview and Print, and then go to step 15. ❏ When you select multiple photo layout and place photos manually: Go to step 10. 10. Select . 11.
User's Guide Printing ❏ yyyy: Select the year of the photos you want to display. ❏ yyyy/mm: Select the year and month of the photos you want to display. ❏ yyyy/mm/dd: Select the year, month, and date of the photos you want to display. Display order: Changes the display order of photos in ascending or descending order. Select all photos: Selects all the photos and sets the number of prints. Deselect all photos: Returns the number of prints of all photos to 0 (zero).
User's Guide Printing Quality: Select the print quality. Selecting Best provides higher quality printing, but the printing speed may be slower. Date: Select the format used to print the date on photos for photos that include the date the photos were taken or the date they were saved. The date is not printed for some layouts. Print Info. On Photos ❏ Off: Prints without any information. ❏ Camera Settings: Prints with some Exif information, such as shutter speed, f-ratio, or ISO sensitivity.
User's Guide Printing Enhance: Select one of the image adjustment options.Auto, People, Landscape, or Night Scene produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. ❏ Auto: The printer detects the image content and automatically enhances the image according to the detected content. ❏ People: Recommended for images of people. ❏ Landscape: Recommended for images of landscape or scenery.
User's Guide Printing http://epson.sn 1. Load paper in the printer. 2. Select Various prints on the control panel. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Design Paper. 4. Select the pattern, such as borders or polka dots. 5. Make paper and print settings. 6. Press the r button 7. Enter the number of copies, and then press the x button.
User's Guide Printing 1. Insert a memory device into the SD card slot or the external interface USB port of the printer. c Important: Do not remove the memory device until you have finished printing. 2. Select Various prints on the control panel. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Greeting Card > Select Photo and Print Template. 4.
User's Guide Printing & “Placing Originals on the Scanner Glass” on page 72 & “Guide to the Edit Photo Screen” on page 83 & “Menu Options for Editing Photos” on page 89 Printing Photos onto a CD/DVD Label You can select photos stored on a memory device to print onto a CD/DVD label. c Important: ❏ Before printing on the CD/DVD, see the CD/DVD handling precautions. ❏ Do not insert the CD/DVD tray while the printer is operating. This may damage the printer.
User's Guide Printing 10. Move the focus to the outer diameter, and then press the - or + button to adjust the value. Adjust the inner diameter in the same manner. You can also set the diameter by selecting the value in the frame and using the on-screen keypad. Note: ❏ You can set 114 to 120 mm as the outer diameter, and 18 to 46 mm as the inner diameter in 1 mm increments. ❏ The inner diameter and the outer diameter you set are restored to their defaults after printing the disc label.
User's Guide Printing 17. When printing has finished, the CD/DVD tray is ejected. Remove the tray from the printer, and then select Close. c Important: After printing is finished, make sure you remove the CD/DVD tray. If you do not remove the tray and turn the printer on or off, or run head cleaning, the CD/DVD tray will strike the print head and may cause the printer to malfunction. 18. Remove the CD/DVD and store the CD/DVD tray on the bottom of paper cassette 2.
User's Guide Printing & “Inserting a Memory Card” on page 76 & “Menu Options for Paper and Print Settings” on page 88 & “Guide to the Select Photo Screen (Single View)” on page 82 & “Menu Options for Selecting Photos” on page 87 & “Guide to the Select Photo Screen (Single View)” on page 82 & “Guide to the Preview Screen” on page 83 & “Guide to the Edit Photo Screen” on page 83 & “Menu Options for Editing Photos” on page 89 Printing Original Calendars with a Photo You can easily print original calendars wi
User's Guide Printing 12. Enter the number of copies, and then press the x button.
User's Guide Printing Printing Lined Paper You can print some types of lined paper, graph paper, or music paper and create your own, original notebook or loose-leaf. 1. Load paper in the printer. 2. Select Various prints on the control panel. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Ruled Paper. 4. Select the type of ruled line. 5. Make the paper settings. 6. Press the r button. 7.
User's Guide Printing 1. Load paper in the printer. 2. Insert a memory device into the SD card slot or the external interface USB port of the printer. 3. Select Various prints on the control panel. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 4. Select Writing Papers. 5. Select the type of writing paper. 6. Select the type of background. 7. Use one of the following according to the background type you selected in step 6.
User's Guide Printing 1. Load paper in the printer. 2. Insert a memory device into the SD card slot or the external interface USB port of the printer. 3. Select Various prints on the control panel. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 4. Select Message Card. 5. Select Image Position, Line Type, and Line Color, and then select Done. 6. When a message telling you that loading photos is complete is displayed, press the OK button. 7.
User's Guide Printing Printing a Coloring Book You can print pictures by extracting only the outline of photos or illustrations. This allows you to create unique coloring books. Note: Unless they are being used for personal use (at home or other restricted areas), you need permission from the copyright holder when using copyright protected originals to create a coloring book. 1. Load paper in the printer. 2.
User's Guide Printing 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Borderless: Select to print with no margins around the image.
User's Guide Printing & “Loading Paper in the Paper Cassette 1” on page 62 & “Loading Paper in the Paper Cassette 2” on page 66 & “Guide to Windows Printer Driver” on page 189 & “List of Paper Types” on page 60 Printing Basics - Mac OS Note: Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2. Open the file you want to print. 3.
User's Guide Printing Note: ❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then make settings. ❏ When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.
User's Guide Printing ❏ Media Type: Select the type of paper you loaded. ❏ Print Quality: Select the print quality. Selecting Fine provides higher quality printing, but the printing speed may be slower. ❏ Expansion: Available when selecting a borderless paper size. In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement. ❏ Grayscale: Select to print in black or shades of gray. 7.
User's Guide Printing Related Information & “Available Paper and Capacities” on page 58 Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer. 1.
User's Guide Printing 3. Access the print dialog. 4. Select Two-sided Printing Settings from the pop-up menu. 5. Select the bindings in Two-sided Printing. 6. Select the type of original in Document Type. Note: ❏ Printing may be slow depending on the Document Type setting. ❏ If you are printing high-density data such as photos or graphs, select Text with Photo or Photo as the Document Type setting.
User's Guide Printing 3. Access the printer driver window. 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab. 5. Click Page Order, make the appropriate settings, and then click OK to close the window. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print.
User's Guide Printing Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer. Printing to Fit the Paper Size - Windows Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Make the following settings on the More Options tab. ❏ Document Size: Select the paper size you set in the application.
User's Guide Printing 2. Open the file you want to print. 3. Access the print dialog. 4. Select the size of the paper you set in the application as the Paper Size setting. 5. Select Paper Handling from the pop-up menu. 6. Select Scale to fit paper size. 7. Select the paper size you loaded in the printer as the Destination Paper Size setting. 8. Set the other items as necessary. 9. Click Print.
User's Guide Printing 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6. Note: ❏ If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File menu. ❏ To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file.
User's Guide Printing 7. Click Print. Related Information & “Loading Paper in the Paper Cassette 1” on page 62 & “Loading Paper in the Paper Cassette 2” on page 66 & “Loading Paper in the Paper Cassette 1” on page 62 & “Loading Paper in the Paper Cassette 2” on page 66 & “Printing Basics - Windows” on page 101 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 188 & “Mac OS Printer Driver” on page 191 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If you select Custom and click Advanced, you can make your own settings. Mac OS Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings.
User's Guide Printing Printing a CD/DVD Label with Epson Print CD Epson Print CD lets you easily create and print an original design CD/DVD label. You can also create and print a CD/DVD jacket. You can set the print range for the CD/DVD to a minimum of 18 mm for the inner diameter, and a maximum of 120 mm for the outer diameter. Depending on the settings, the CD/DVD or tray may be smeared. Set within the print range for the CD/DVD you want to print. See the application's help for details.
User's Guide Printing Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/a Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ.
User's Guide Printing H Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).
User's Guide Printing Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website.
User's Guide Printing 5. Turn on the digital camera, and then connect to the printer using a USB cable. Note: Use a USB cable that is shorter than two meters. 6. Select the photos you want to print from the digital camera, make settings such as the number of copies, and then start printing.
User's Guide Printing 7. Select the photos you want to print from the digital camera, make settings such as the number of copies, and then start printing. 8. Disconnect the PictBridge (wireless LAN) connection to the printer from the digital camera. c Important: When using PictBridge (wireless LAN), you cannot use other printer functions or print from other devices. Disconnect immediately when you have finished printing.
User's Guide Printing Canceling Printing - Mac OS 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job. ❏ OS X Mountain Lion or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.x Click Delete.
User's Guide Copying Copying Copying Basics This section explains the steps for copying from the Copy menu on the control panel. 1. Load paper in the printer. 2. Place the originals. 3. Select Copy on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 4. Make the settings on the Copy tab. ❏ B&W/Color: Select color copy or monochrome copy.
User's Guide Copying & “Menu Options for Copying” on page 133 Various Copying Methods Copying in Various Layout You can copy easily by selecting a menu for your purpose such as copying both sides of an ID card onto one side of A4 size paper, or copying two facing pages of a book onto a single sheet of paper. 1. Load paper in the printer. 2. Select Various prints on the control panel. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3.
User's Guide Copying & “Placing an ID Card for Copying” on page 74 & “Menu Options for Copying” on page 133 Copying Photos You can copy multiple photos at the same time. You can also restore the colors in faded photos. The smallest size of original you can copy is 30×40 mm. Note: White space around the photo may not be detected. 1. Load paper in the printer. 2. Select Various prints on the home screen.
User's Guide Copying Paper Type Select the paper type you loaded. Paper Cassettes Check the paper source that you want to use. Border Setting ❏ Borderless Copies without margins around the edges. The image is enlarged a little to remove margins from the edges of the paper. Select how much to enlarge in the Expansion setting. ❏ With Border Copies with margins around the edges. Clear All Settings: Resets the copy settings to their defaults.
User's Guide Copying 3. Place the original following the instructions displayed on the screen, and then press the OK button. 4. Specify the inner diameter and the outer diameter using the - or + button, and then select Select Type. You can also select within the frame of the inner diameter and outer diameter, and then enter the value using the on-screen keypad. Note: ❏ You can set 114 to 120 mm as the outer diameter, and 18 to 46 mm as the inner diameter in 1 mm increments.
User's Guide Copying 10. When printing has finished, the CD/DVD tray is ejected. Remove the tray from the printer, and then follow the on-screen instructions to select Done. c Important: After printing is finished, make sure you remove the CD/DVD tray. If you do not remove the tray and turn the printer on or off, or run head cleaning, the CD/DVD tray will strike the print head and may cause the printer to malfunction. 11. Remove the CD/DVD and store the CD/DVD tray on the bottom of the paper cassette 2.
User's Guide Copying Clear All Settings Resets the copy settings to their defaults. Menu Options for Copying Available items on the Copy tab and Advanced Settings tab vary depending on the menu you selected. Preview Shows a scanned image to preview the copy results. B&W Copies the original in black and white (monochrome). Color Copies the original in color. (2-Sided Copying) ❏ 1→1-Sided Copies one side of an original onto a single side of paper.
User's Guide Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped. ❏ 10x15cm→A4, A4→10x15cm, and so on Automatically enlarges or reduces the original to fit to a specific paper size. Paper Size Select the paper size you loaded.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to a Memory Device You can save the scanned image to a memory device. Note: You cannot save multiple originals as one PDF file when scanning from the control panel. By using Epson Scan 2 and setting Add or edit pages after scanning on the Document Mode, you can scan additional originals after you scanned the original, and then save as one file. 1. Insert an external memory device into the printer. 2. Place the originals. 3.
User's Guide Scanning 7. Select Scan tab, and then press the x button. Note: ❏ Scanned images are saved in the "001" to "999" folders in "EPSCAN" folder. ❏ The color, size, and border of the scanned image will not be exactly the same as the original. Related Information & “Inserting a Memory Card” on page 76 & “Placing Originals on the Scanner Glass” on page 72 Basic Menu Options for Scanning to a Memory Device B&W/Color: Select whether to scan in color or in monochrome.
User's Guide Scanning Scanning to a Computer c Important: Before scanning, install Epson Scan 2 and Epson Event Manager on your computer. Note: You cannot save multiple originals as one PDF file when scanning from the control panel. By using Epson Scan 2 and setting Add or edit pages after scanning on the Document Mode, you can scan additional originals after you scanned the original, and then save as one file. 1. Place the originals. 2. Select Scan on the home screen.
User's Guide Scanning Related Information & “Placing Originals on the Scanner Glass” on page 72 & “Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)” on page 195 Making Custom Settings in Epson Event Manager You can set the scan settings for Follow custom setting in Epson Event Manager. See the Epson Event Manager help for details. 1. Start Epson Event Manager. 2.
User's Guide Scanning 3. Click Make Job Settings.
User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏ Target Folder: Select the save folder for the scanned image. ❏ Filename (Prefix + Start Number): Change the settings for the file name you want to save. ❏ File Format: Select the save format.
User's Guide Scanning 6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Related Information & “Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)” on page 195 Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.
User's Guide Scanning 3. Select Scan on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 4. Select Cloud. 5. Select 6. Set items on Scan tab, such as the save format. on the top of the screen, and then select a destination. ❏ B&W/Color: Select whether to scan in color or in monochrome. ❏ JPEG/PDF: Select the format in which to save the scanned image. 7.
User's Guide Scanning Scan Settings: ❏ Scan Size: Select the scan size. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Original Orientation: Select the orientation of the original. Contrast: Select the contrast of the scanned image. Clear All Settings: Resets the scan settings to their defaults. Scanning Using WSD Note: ❏ This feature is only available for computers running Windows 10/Windows 8.
User's Guide Scanning Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista. Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically. The following is necessary to set up a WSD port. ❏ The printer and the computer are connected to the network. ❏ The printer driver is installed on the computer. 1. Turn the printer on. 2. Click start, and then click Network on the computer. 3. Right-click the printer, and then click Install.
User's Guide Scanning 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen. ❏ Windows 7 Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers. ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD.
User's Guide Scanning 1. Place the originals. 2. Start Epson Scan 2. 3. Select Document Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ / (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed. ❏ Image Type: Select the color for saving the scanned image.
User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and white scanning for a document that contains images.
User's Guide Scanning 6. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Scanning 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass, and the Document Type setting is fixed as Reflective. (Reflective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these settings.
User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, clear the Thumbnail check box at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏ Saturation: You can adjust the saturation (color vividness) for the scanned image. ❏ Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
User's Guide Scanning ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 8. Click Scan.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Replacing Ink Cartridges and Other Consumables Replacing Ink Cartridges and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Note: You can continue printing while the ink low message is displayed. Replace the ink cartridges when required. Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel 1.
User's Guide Replacing Ink Cartridges and Other Consumables 3. Click EPSON Status Monitor. Ink Cartridge Codes The following are the codes for genuine Epson ink cartridges. Note: ❏ Ink cartridge codes may vary by location. For the correct codes in your area,contact Epson support. ❏ Although the ink cartridges may contain recycled materials, this does not affect printer function or performance. ❏ Specifications and appearance of the ink cartridge are subject to change without prior notice for improvement.
User's Guide Replacing Ink Cartridges and Other Consumables Ink Cartridge Handling Precautions Storing precautions for ink ❏ Keep the ink cartridges out of direct sunlight. ❏ Do not store the ink cartridges in high or freezing temperatures. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, use up ink cartridge within six months of opening the package. ❏ For best results, store ink cartridge packages with their bottom down.
User's Guide Replacing Ink Cartridges and Other Consumables ❏ If you remove the cartridge from the printer for later use or to dispose of it, make sure you put the cap back on the cartridge’s ink supply port to prevent ink from drying out or to prevent surrounding areas from getting smeared by ink. Place the cap securely until it clicks into place. ❏ If you remove an ink cartridge from the printer for later use, Epson recommends using it up as soon as possible.
User's Guide Replacing Ink Cartridges and Other Consumables Replacing Ink Cartridges ! Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. c Important: When replacing ink cartridges, replace them at the correct replacement position. If you replace these in the wrong position, a recognition error occurs. If an error occurs, reinsert these in the correct replacement position.
User's Guide Replacing Ink Cartridges and Other Consumables 3. When replacing the black ink cartridge, gently shake the new black ink cartridge four or five times and then remove it from its package. When replacing other color cartridges and the photo black cartridge, remove the new color cartridges and the photo black cartridge from their package without shaking. BK c Important: Do not shake cartridges after opening the package, as they may leak. 4.
User's Guide Replacing Ink Cartridges and Other Consumables 5. Make sure the cap is facing up, and then remove it. c Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 6. Open the scanner unit with the document cover closed. 7. Confirm the message, and then press the Start button. The ink cartridge holder moves to the replacement position. However, the ink cartridge holder may return after a few minutes.
User's Guide Replacing Ink Cartridges and Other Consumables 8. Push the tab to unlock the ink cartridge holder, and then remove the cartridge diagonally. c Important: Replace ink cartridges one after another as soon as possible. If you replace two or more cartridges at a time or if replacement takes time, some ink may be consumed to guarantee printer performance. 9. Insert the ink cartridge diagonally into the cartridge holder and gently push it down until it clicks into place. 10.
User's Guide Replacing Ink Cartridges and Other Consumables 11. Follow the on-screen instructions. c Important: ❏ If you remove the cartridge from the printer for later use or to dispose of it, make sure you put the cap back on the cartridge’s ink supply port to prevent ink from drying out or to prevent surrounding areas from getting smeared by ink. Place the cap securely until it clicks into place.
User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and printing. ❏ Do not replace the maintenance box during printing; otherwise, ink may leak. ❏ Do not remove the maintenance box and its cover except when replacing the maintenance box; otherwise ink may leak. ❏ Do not reuse a maintenance box which has been removed and left detached for a long period.
User's Guide Replacing Ink Cartridges and Other Consumables 1. Remove the new maintenance box from its package. c Important: Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and printing. Note: A transparent bag for the used maintenance box is provided with the new maintenance box. 2. Lift up paper cassette 2 slightly to pull it out. 3. Open the control panel. 4. Loosen the screw with a flat-head screwdriver, and then remove the cover.
User's Guide Replacing Ink Cartridges and Other Consumables 5. Remove the used maintenance box. c Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get smeared with ink. 6. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut. 7. Insert the new maintenance box all the way into the printer.
User's Guide Replacing Ink Cartridges and Other Consumables 8. Reattach the cover. c Important: Insert the tabs on the cover into the slots, and then tighten the screw. If the cover is not installed correctly, ink may leak. 9. Insert paper cassette. 10. Select Done. c Important: If the maintenance box cannot be recognized, try installing it again. If it is still not recognized, replace the maintenance box. Once a maintenance box has been installed in a printer it cannot be used with other printers.
User's Guide Replacing Ink Cartridges and Other Consumables Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions. Temporarily Printing with Black Ink - Windows 1.
User's Guide Replacing Ink Cartridges and Other Consumables 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed.
User's Guide Replacing Ink Cartridges and Other Consumables Conserving Black Ink when the Black Ink Is Low (for Windows Only) When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 6. Select . 7. Follow the on-screen instructions to clean the print head. 8. When cleaning is finished, select Check, and then follow the on-screen instructions to print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Paper Cassette 2” on page 66 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the paper cassette. 2.
User's Guide Maintaining the Printer Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the paper cassette. 2. Select Maintenance on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Print Head Alignment. 4. Select one of the alignment menus. ❏ Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned.
User's Guide Maintaining the Printer c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the paper cassette. 2. Select Maintenance on the home screen.
User's Guide Maintaining the Printer 9. Slide out the output tray. 10. Gently wipe the two white rollers using a soft, moist cloth. 11. Connect the power cord. Related Information & “Loading Paper in the Paper Cassette 2” on page 66 Cleaning the Paper Path for Paper Feeding Problems When paper is not fed from the paper cassette correctly, clean the roller inside. 1. Turn off the printer by pressing the P button. 2. Unplug the power cord, and then disconnect the power cord.
User's Guide Maintaining the Printer 3. Disconnect the USB cable, and then remove the memory card. 4. Pull out the paper cassettes. For paper cassette 2, lift it up slightly, and then pull it out. 5. Stand the printer with the control panel's P button at the top. ! Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. 6. Dampen a cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth.
User's Guide Maintaining the Printer 7. Return the printer to its normal position, and then insert the paper cassettes. c Important: Do not leave the printer standing for a long time. 8. Connect the power cord. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2.
User's Guide Maintaining the Printer c Important: Do not use cleaning liquid other than water with a few drops of detergent. 1. Turn off the printer by pressing the P button. 2. Open the scanner unit. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail c Important: Be careful not to touch the rail (B).
User's Guide Maintaining the Printer 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. c Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged. 5. Use a new dry cotton swab to wipe the film. c Important: Do not leave any fibers on the film.
User's Guide Maintaining the Printer 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏ Select Sleep Timer or Power Off Timer, and then make settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
User's Guide Menu Options for Settings Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for Supply Status Select the menu on the control panel as described below. Settings > Supply Status Displays the approximate level of the ink and service life of the maintenance box. is displayed, ink is running low or the maintenance box is nearly full. When When to replace the item as ink is expended or the maintenance box is full.
User's Guide Menu Options for Settings Select this setting to turn the printer off automatically when it is not used for a specified period of time. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. Power Off Settings: Your product may have this feature or the Power Off Timer feature depending on the location of purchase.
User's Guide Menu Options for Settings CD Inner/Outer: Adjusts the printing position of the inner and outer diameters of a CD/DVD. Up to 120 mm for the outer diameter, and a minimum of 18 mm for the inner diameter can be specified. Depending on the setting, the CD/DVD or CD/DVD tray may get dirty. Set the range to fit the printable area of your CD/DVD. The print area set here is the initial value when printing photos from a memory card onto a CD/DVD.
User's Guide Menu Options for Settings Connection Check: Checks the current network connection and prints the report. If there are any problems with the connection, see the report to solve the problem. Advanced: Make the following detailed settings.
User's Guide Menu Options for Settings Related Information & “Epson Connect Service” on page 186 Menu Options for File Sharing Setup Select the menus on the control panel as described below. Settings > File Sharing Setup Select the connection method between the printer and a computer that will have write access to the memory card inserted in the printer. Read and write access is given to the computer with the priority connection. Only read access is given to other computers.
User's Guide Menu Options for Settings ❏ A USB memory is inserted. All settings: Enables or disables all guidance functions. Clear All Settings: Resets the Guide Functions settings to their defaults. Menu Options for Firmware Update Select the menus on the control panel as described below. Settings > Firmware Update Update: Check if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
User's Guide Network Service and Software Information OS * Browser Windows XP SP3 or later Microsoft Edge, Internet Explorer 8 or later, Firefox*, Chrome* Mac OS X v10.6.8 or later Safari*, Firefox*, Chrome* iOS* Safari* Android 2.3 or later Default browser Chrome OS* Default browser Use the latest version. Running Web Config on a Web Browser 1. Check the printer's IP address.
User's Guide Network Service and Software Information ❏ Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound (or Hardware). ❏ Windows 7 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. ❏ Windows Vista Click the start button, and select Control Panel > Printers in Hardware and Sound. 2. Right-click on your printer and select Properties. 3. Select the Web Service tab and click the URL.
User's Guide Network Service and Software Information ❏ Windows 7 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer and select Printing preferences. ❏ Windows Vista Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Select printing preferences. ❏ Windows XP Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
User's Guide Network Service and Software Information You can also make settings for printing both sides of the paper or printing multiple pages on one sheet. More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.
User's Guide Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK.
User's Guide Network Service and Software Information Note: Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for displaying the print screen may differ. See the application's help for details. Starting the utility Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
User's Guide Network Service and Software Information Pop-up Menu Descriptions Color Options When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method. Two-sided Printing Settings You can select a binding direction for 2-sided printing or select a document type. Note: On OS X Mountain Lion or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.
User's Guide Network Service and Software Information Operation Settings of the Mac OS Printer Driver ❏ Thick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, this may reduce print speed. ❏ Skip Blank Page: Avoids printing blank pages. ❏ Quiet Mode: Reduces the noise the printer makes, however, may reduce print speed. ❏ Permit temporary black printing: Prints only with black ink temporarily.
User's Guide Network Service and Software Information Adding the Network Scanner Before using Epson Scan 2, you need to add the network scanner. 1. Start the software, and then click Add on the Scanner Settings screen. Note: ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen. 2. Add the network scanner.
User's Guide Network Service and Software Information Application for Laying Out Photos (Epson Easy Photo Print) Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details. By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
User's Guide Network Service and Software Information ❏ Windows 8/Windows 8.1 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Print CD. Starting on Mac OS Select Go > Applications > Epson Software > Print CD > Print CD.
User's Guide Network Service and Software Information Starting on Mac OS Select Go > Applications > Epson Software > Easy Photo Scan. Related Information & “Installing Applications” on page 198 Software Update Tools (EPSON Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual.
User's Guide Network Service and Software Information 3. Access to the following website, and then enter the product name. http://epson.sn 4. Select Setup, and then click Download. 5. Click or double-click the downloaded file, and then follow the on-screen instructions. Note: If you are using a Windows computer and you cannot download applications from the website, install them from the software disc that came with the printer.
User's Guide Network Service and Software Information 4. If a message is displayed on the LCD screen informing you that a firmware update is available, follow the onscreen instructions to start the update. c Important: ❏ Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide Network Service and Software Information ❏ Windows XP Click Change/Remove or Remove. Note: If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application. 2. Press the P button to turn off the printer. 3.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If a message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error Do the following. Turn on the printer again. See your documentation for more details. 1. Open the scanner unit and remove any paper or protective material inside the printer. 2.
User's Guide Solving Problems Error Messages Solutions The printer's borderless printing ink pad has reached the end of its service life. It is not a userreplaceable part. Please contact Epson support. Contact Epson or an authorised Epson service provider to replace the borderless printing ink pad*. It is not a user-serviceable part. Borderless printing is not available, but printing with a border is available. “Contacting Epson Support” on page 249 Paper Configuration is set to Off.
User's Guide Solving Problems Error Messages Solutions Check that the printer driver is installed on the computer and that the port settings for the printer are correct. Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct. Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
User's Guide Solving Problems 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: ❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper.
User's Guide Solving Problems c Important: Do not touch the white flat cable or translucent film inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit. Removing Jammed Paper from Rear Cover 1. Remove the rear cover.
User's Guide Solving Problems 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Removing Jammed Paper from the Paper Cassette 1. Store the output tray. 2. Pull out the paper cassette. For paper cassette 2, lift it up slightly, and then pull it out.
User's Guide Solving Problems 3. Remove the jammed paper. 4. Align the edges of the paper and slide the edge guides to the edges of the paper. 5. Insert the paper cassette in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions.
User's Guide Solving Problems Paper Jams ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ Load one sheet of paper at a time if you have loaded several sheets of paper. Related Information & “Removing Jammed Paper” on page 205 & “Loading Paper in the Paper Cassette 1” on page 62 & “Loading Paper in the Paper Cassette 2” on page 66 Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper.
User's Guide Solving Problems Power Does Not Turn Off Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button. Power Turns Off Automatically ❏ Select Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings.
User's Guide Solving Problems ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. Re-set the USB connection by following the steps in this manual for changing the connection method to a computer. See the related information link below for details.
User's Guide Solving Problems Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details. ❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.
User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems Checking the Printer Status from the Computer (Windows) ❏ When a message is displayed stating that the connection check tool EPSON Status Monitor 3 will start, click OK. This allows you to automatically clear connection errors or check how to solve problems. ❏ Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status.
User's Guide Solving Problems Related Information & “Canceling Printing” on page 125 & “Guide to Windows Printer Driver” on page 189 Checking the Printer Status from the Computer (Mac OS) Make sure the printer status is not Pause. menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the double-click the printer. If the printer is paused, click Resume (or Resume Printer).
User's Guide Solving Problems ❏ When you are using multiple wireless routers at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the wireless routers. Connect the computer or smart device to the same wireless router as the printer. Disable the tethering function on the smart device if it is enabled.
User's Guide Solving Problems ❏ A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as the printer. ❏ Most wireless routers have a privacy separator feature that blocks communication between connected devices.
User's Guide Solving Problems Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.
User's Guide Solving Problems Cannot Print from an iPhone or iPad ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. ❏ Enable Paper Configuration in the following menus. Settings > Printer Settings > Paper Source Setting > Paper Configuration ❏ Enable the AirPrint setting on Web Config.
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 2.5 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Horizontal Alignment feature. ❏ When printing on plain paper, print using a higher quality setting.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting.
User's Guide Solving Problems & “Available Paper and Capacities” on page 58 & “Paper Handling Precautions” on page 57 & “List of Paper Types” on page 60 Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled.
User's Guide Solving Problems & “Guide to Mac OS Printer Driver” on page 192 Paper is Smeared During Automatic 2-Sided Printing When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set the print density to lower and the drying time to longer. Related Information & “Printing on 2-Sides” on page 105 & “Menu Options for Copying” on page 133 Printed Photos are Sticky You may be printing on the wrong side of the photo paper.
User's Guide Solving Problems Colors Differ from What You See on the Display ❏ Display devices such as computer screens have their own display properties. If the display is unbalanced, the image are not displayed with proper brightness and colors. Adjust the properties of the device. Next, perform the following. ❏ Windows Access the printer driver window, select Custom as the Color Correction setting on the More Options tab, and then click Advanced. Select EPSON Standard as the Color Mode setting.
User's Guide Solving Problems Related Information & “Menu Options for Paper and Print Settings” on page 88 & “Menu Options for Copying” on page 133 & “Guide to Windows Printer Driver” on page 189 & “Guide to Mac OS Printer Driver” on page 192 The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
User's Guide Solving Problems Related Information & “Menu Options for Printer Settings” on page 181 The Printing or Copying Position on a CD/DVD is Incorrect ❏ Adjust the printing position in the Printer Settings > CD/DVD menu on the control panel. ❏ Clean the scanner glass and the document cover using a dry, soft, clean cloth. If there is dust or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying position or small images.
User's Guide Solving Problems Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass.
User's Guide Solving Problems Related Information & “Uninstalling Applications” on page 200 & “Installing Applications” on page 198 Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.
User's Guide Solving Problems Printing Slows Down Dramatically During Continuous Printing Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed does not return to normal if the power is off. Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8 If you want to stop printing from your computer, make the following settings.
User's Guide Solving Problems Related Information & “Uninstalling Applications” on page 200 & “Installing Applications” on page 198 Cannot Start Scanning when Using the Control Panel ❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly. ❏ Check the scanning setting assigned in Epson Event Manager.
User's Guide Solving Problems ❏ In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness. This feature may not be available depending on the settings on the Main Settings tab > Image Type or other settings on the Advanced Settings tab. ❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ When scanning from the scanner glass, place black paper or a desk pad over the original.
User's Guide Solving Problems Cannot Scan the Correct Area on the Scanner Glass ❏ Make sure the original is placed correctly against the alignment marks. ❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass. ❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.) between the originals.
User's Guide Solving Problems Related Information & “Scanning Documents (Document Mode)” on page 145 Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2. 1. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select EPSON > Epson Scan 2 Utility. ❏ Windows 8.
User's Guide Solving Problems Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale. ❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space. ❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
User's Guide Solving Problems ❏ Check that the memory device has enough available memory. If the available memory is low, data cannot be saved. Related Information & “Supported External Storage Device Specifications” on page 241 Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 360 Photo black ink nozzles: 180 Color ink nozzles: 180 for each color Weight of Paper* * Plain Paper 64 to 90 g/m2 (17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 41.0 mm (1.61 in.) Printable Area for CD/DVD Print quality may decline in the shaded areas due to the printer's mechanism. A 18 mm (0.71 in.) B 43 mm (1.69 in.) C 116 mm (4.57 in.) D 120 mm (4.72 in.
User's Guide Appendix Interface Specifications For Computer Hi-Speed USB For External USB Devices and PictBridge Hi-Speed USB Network Function List Network Functions and IPv4/IPv6 Tables Functions Network Printing Network Scanning Remarks EpsonNet Print (Windows) IPv4 ✓ - Standard TCP/IP (Windows) IPv4, IPv6 ✓ - WSD Printing (Windows) IPv4, IPv6 ✓ Windows Vista or later Bonjour Printing (Mac OS) IPv4, IPv6 ✓ - IPP Printing (Windows, Mac OS) IPv4, IPv6 ✓ - UPnP Printing IPv4 -
User's Guide Appendix Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.4 GHz Maximum Radio-Frequency Power Transmitted 20 dBm (EIRP) Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)*2*3 Wireless Securities*4 WEP (64/128bit), WPA2-PSK (AES)*5 *1 IEEE802.11n is only available for the HT20. *2 Not supported for IEEE 802.11b. *3 Simple AP mode is compatible with a Wi-Fi connection (infrastructure). *4 Wi-Fi Direct supports WPA2-PSK (AES) only.
User's Guide Appendix Compatible Memory Cards Maximum Capacities SDHC 32 GB SDXC 64 GB * Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Supported External Storage Device Specifications Compatible External Storage Devices Maximum Capacities CD-R Drive*1*2 CD-ROM/CD-R: 700 MB DVD-R Drive*1*2 DVD-ROM/DVD-R: 4.7 GB Blu-ray™ Drive*1*2 (CD-RW, DVD+R, DVD±RW, DVD-RAM, and Blu-ray Disc™ are not supported.) MO Drive*1 1.
User's Guide Appendix Note: "!" is displayed on the LCD screen when the printer cannot recognize the image file. In this situation, if you select a multiple image layout, blank sections will be printed. Dimensions Dimensions Storage ❏ Width: 349 mm (13.7 in.) ❏ Depth: 340 mm (13.4 in.) ❏ Height: 142 mm (5.6 in.) Printing ❏ Width: 349 mm (13.7 in.) ❏ Depth: 503 mm (19.8 in.) ❏ Height: 142 mm (5.6 in.) Weight* * Approx. 6.6 kg (14.6 lb) : Without the ink cartridges, power cord, and the CD/DVD tray.
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F). Environmental Specifications for Ink Cartridges Storage Temperature -30 to 40 °C (-22 to 104 °F)* Freezing Temperature -16 °C (3.
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Seiko Epson Corporation Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Appendix Standards and Approvals for Australian Model EMC AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C561E Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing.
User's Guide Appendix 7. Open the scanner unit with the document cover closed. 8. Secure the ink cartridge holder to the case by attaching the supplied protective material on top with tape. 9. Close the scanner unit. 10. Prepare to pack the printer as shown below. 11. Pack the printer in its box, using the protective materials.
User's Guide Appendix When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Support (Europe) If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.
User's Guide Appendix Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (email). Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.