EZ-Tear Thermal Printer Owner's Manual First Edition: July 2004 Last Revision: July, 2005 Document #102136
EZ-Tear Thermal Printer Owner’s Manual Legal Notices Disclaimer Information in this document is subject to change without notice. Consult your Nanoptix Inc. sales representative for information that is applicable and current. Nanoptix Inc. reserves the right to improve products as new technology, components, software, and firmware become available.
EZ-Tear Thermal Printer Owner’s Manual Nanoptix Inc. is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Nanoptix Inc. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.
EZ-Tear Thermal Printer Owner’s Manual Table of Contents 1. About the Printer ..................................................................... 1 1.1 Description of Printer ...................................................................................1 1.2 Models Available...........................................................................................2 Connector Orientation..............................................................................................................
EZ-Tear Thermal Printer Owner’s Manual Figures FIGURE 1: NANOPTIX EZ-TEAR PRINTER ............................................................................................ 1 FIGURE 2: NANOPTIX EZ-TEAR CONNECTION ...................................................................................... 2 FIGURE 3: RESETTING PRINTER.......................................................................................................... 4 FIGURE 4: PAPER FEED BUTTON ...........................................
EZ-Tear Thermal Printer Owner’s Manual Tables TABLE 1: SPECIFICATION ................................................................................................................... 3 TABLE 2: TROUBLESHOOTING WITH THE STATUS LED......................................................................... 9 TABLE 3: TROUBLESHOOTING PRINTING PROBLEMS ........................................................................... 9 TABLE 4: PRINTER DOES NOT WORK ....................................................
EZ-Tear Thermal Printer Owner’s Manual 1. About the Printer 1.1 Description of Printer The Nanoptix EZ-Tear thermal printers are extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. The printer is small enough to fit almost anywhere and is easy to use with the ticket exiting from the front.
EZ-Tear Thermal Printer Owner’s Manual 1.2 Models Available There are several models of Nanoptix EZ-Tear printers available. Options include: paper width, top of form, paper low, communication interface, left or right side and spindle bucket. Please contact your representative for the most up-to-date options available. Connector Orientation When installing your printer, please ensure that the connections and controls are accessible during operation.
EZ-Tear Thermal Printer Owner’s Manual 1.3 General specifications Print Method Resolution Print Width Paper Width Max Roll Diameter Operating Temperature Storage Temperature Operating Relative Humidity Communication Interface Options Optional Interface Memory/Firmware Resident Character Sets Integrated Bar Codes Speed Sensors Human Interface Dimensions Weight Emission Standards Immunity Standards Direct Thermal 8 dot/mm (203 dpi) 80mm 80mm or 65 mm 6” (152.4mm) on spindle, 4” (101.
EZ-Tear Thermal Printer Owner’s Manual 1.4 Installation Mounting your printer The Nanoptix EZTear printers have four 4.5mm mounting holes at the base that can be used to mount the printer on a variety of surfaces. Please refer to the drawings in Figure 8 for proper hole spacing. Note: The Nanoptix EZTear printers must be mounted on surfaces with a flatness of less than 0.63mm (.025") total deviation. If the mounting surface in your application does not meet the above specification (ex.
EZ-Tear Thermal Printer Owner’s Manual Paper Feed Button Use the Paper Feed Button to advance the paper.
EZ-Tear Thermal Printer Owner’s Manual 1.6 Changing Paper Caution: Do not operate the printer if it runs out of paper. The printer will not operate without paper, but it may continue to accept data from the host computer. Because the printer cannot print any transactions, the data may be lost. 1. Open the top cover by pulling under the tab on both sides. 2. Remove the used roll. 3.
EZ-Tear Thermal Printer Owner’s Manual 4. Pull up on the bottom of the paper roll and align the paper properly before closing the cover. 5. Advance the paper by pressing on the paper feed button and tear off the excess paper. Note: In the event of a paper jam, remove the roll, tear a new clean edge, and replace it in the paper bucket, as described above. Be sure that the paper unrolls from the bottom of the roll.
EZ-Tear Thermal Printer Owner’s Manual 1.7 Testing the Printer Run this test to check the printer. The test prints a resident test ticket. Verify this ticket to judge the printing quality. This is an example, the printer’s actual status and associated printout will vary depending upon the configuration shipped to you.
EZ-Tear Thermal Printer Owner’s Manual 1.8 Troubleshooting the Printer The printer is simple and generally trouble-free, but from time to time minor problems may occur. Follow these procedures to determine the cause and resolution of any problems the printer may be having. If the procedures in this section do not correct the problem, contact a service representative. (1-888-983-3030 ext.
EZ-Tear Thermal Printer Owner’s Manual Printer Does Not Work Problem Printer Does Not Function When Turned On. Possible Causes Printer not plugged in. Door not fully Closed or paper not loaded. What to Do Check that printer cables are properly connected on both ends. Check that the host or power supply is switched on. Check Printer LED. Close the door and load paper. Table 4: Printer Does Not Work 2. Media and Supplies Guide 2.
EZ-Tear Thermal Printer Owner’s Manual 2.3 Ordering Miscellaneous Supplies Power Supply and Power Cord Contact your sales representative to order the power supply and power cords listed in the table. The numbers are for reference only. Suppliers may use other numbers. Part Power Supply (24VDC, 2.5A max.
EZ-Tear Thermal Printer Owner’s Manual Communication Cables Pin-Out The tables below detail the connection pin-out for the RS-232 interface (Female Receptacle DB-9).
EZ-Tear Thermal Printer Owner’s Manual 3. Communicating with the Printer Over the years, Nanoptix has developed emulations for compatibility with the most popular printers in the market. At the time of printing this manual, the following emulations are available: - Epson 570 (for use with Windows™ XP or 2000 driver) Epson TM-T88III Star TUP-400 Axiohm A722 Ithaca P70 Ithaca P170 Citizen 3551 Please contact your sales representative if you require other emulations.
EZ-Tear Thermal Printer Owner’s Manual APPENDIX A: Mechanical Drawings Figure 8: Mechanical Dimensions (All dimensions in millimeters, tolerance +/-0.
EZ-Tear Thermal Printer Owner’s Manual Figure 9: Mechanical Dimensions (Clearance for Cover) (All dimensions in millimeters, tolerance +/-0.
