Specifications

6-13
Solving Problems | 6-13
Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
•
When you’re loading roll paper, make sure you line up the edge with the
vertical row of holes at the printer’s paper exit. Always turn the roll back
to remove the slack. See page 1-25 for more information.
•
For cut sheet paper, let the printer automatically load your paper so that
it feeds correctly. Follow the instructions on page 2-15.
•
For posterboard, follow the instructions on page 2-17 to load the media
correctly.
•
Make sure the paper is not folded, wrinkled, or damp.
•
Make sure the printer’s environment falls within the required
temperature and humidity range.
•
Make sure the paper is not too thick or too thin. See pages 2-1 and A-4
for paper specifications.
•
Make sure no foreign objects are inside the printer.
Printing is too slow. • Make sure
High Speed
is turned on in the Advanced dialog box of your printer
software.
• Choose a lower resolution in your printer software for faster printing.
• Clear space on your hard drive or run a defragmentation utility.
• Don’t run too many applications at the same time.
• Turn off virtual memory.
• Add RAM to your system.
• If you have a Macintosh, turn off background printing. If you want to continue
using background printing, select EPSON Monitor3 and increase its memory
requirements.
• If you’re running Windows and your computer supports ECP or Enhanced
mode and/or DMA transfers, turn them on to speed up printing. See your
computer documentation and page 4-18 for more information.
Miscellaneous printing problems (continued)
Problem Solution
Printer Guide.book Page 13 Monday, April 22, 2002 3:02 PM