User's Manual

Using the Error Indicators
You can identify many common printer problems using the
lights on the control panel. If your printer stops working and
one or more control panel lights are on or flashing, use the
following table to diagnose and fix the problem. If you can’t fix
your printer problem using this table, go to the next section.
State of panel
lights
Beep
pattern
Problem
Solution
n
Paper Out
n
Pause
•••
No paper is loaded in the selected paper source.
Load paper in the printer or select a different paper source; the
Paper Out light goes off. Then press the Pause button; the Pause
light goes off and the printer starts printing.
•••
The paper is not loaded correctly.
Remove your paper and reload it correctly. See Chapter 3
(continuous paper) or Chapter 4 (single sheets) for instructions
on loading the type of paper you want to use.
n
Pause
•••••
The paper release lever is set to the wrong position.
Set the paper release lever to the position for the paper source
you want to use. If paper from another paper source is currently
in the paper path, press the Load/Eject button to eject the
paper; then move the paper release lever to the desired
position.
f
Paper Out
n
Pause
•••
A single sheet of paper is not fully ejected.
Press the Load/Eject button to eject the sheet.
•••
Continuous paper is not fed to the standby position.
Tear off the printed page at the perforation; then press the
Load/ Eject button. The printer feeds the paper to the standby
position.
•••
Paper is jammed in the printer.
To clear the paper jam, see "Clearing Paper Jams" on page 7-13.
f
Paper Out
f
Pause
−
The print head is overheated.
Wait a few minutes; the printer resumes printing automatically
once the print head cools.
f
Paper Out
f
Pause
f
Tear Off/Bin
f
Font
−
An unknown printer error has occurred.
Turn off the printer and leave it off for several minutes; then turn
on the printer again. If the error recurs, contact your dealer.
n
= on,
o
= off,
f
= flashing
•••
= short series of beeps (three beeps),
•••••
= long series of beeps (five beeps)
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7-2 Troubleshooting