User's Manual

The paper size setting in your
application or printer driver
does not match the size of the
paper you are using.
Check the paper size setting in your
application or printer driver.
The printer’s page length
settings for the front or rear
tractor do not match the size
of the paper you are using.
Check the page length settings for the
front or rear tractor using the printer’s
default-setting mode or the EPSON
Remote! utility. See “Making Default
Settings” in Chapter 5, or “Using the
EPSON Remote! utility” in Chapter 2.
Printing or printout quality problems
The printer does not print when the computer sends data.
Cause What to do
The printer is paused. Press the
Pause
button to turn off the
Pause light.
The interface cable is not
plugged in securely.
Check that both ends of the cable
between the printer and the computer
are plugged in securely. If the cable is
connected correctly, run a self test as
described later in this chapter.
Your interface cable does not
meet the printer and/or
computer specifications.
Use an interface cable that meets the
requirements of both the printer and
computer. See page 1-11 and your
computer documentation.
Your software is not properly
set up for your printer.
Select your printer from the Windows
desktop or in your application. If
necessary, install or reinstall the printer
driver software as described in
Chapter 2.
7
Troubleshooting
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