User's Manual

Automated telephone services
Service Access
EPSON SoundAdvice

For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call
[phone]
.
EPSON FaxAdvice

Access EPSON’s technical information library by
calling
[phone]
. You must provide a return fax
number to use this service.
EPSON Referral Service For the location of your nearest Authorized EPSON
Reseller or Customer Care Center, call
[phone]
.
EPSON also provides technical support and information on the
installation, configuration, and operation of EPSON products. Dial
[phone]
,
[phone]
(U.S.), or
[phone]
(Canada), 6 A.M. to
6 P.M., Pacific Time, Monday through Friday.
Before you call, please have the following information ready:
Product name
Product serial number
Computer configuration
Description of the problem
You can purchase ink cartridges, paper, manuals, accessories, and parts
from EPSON Accessories at
[phone]
(U.S. sales only). In Canada,
please call
[phone]
for dealer referral.
Note:
If you need help using software with an EPSON product, see the
documentation for that program for technical support information.
D
R
Gentian-W Rev.C
A5 size Appendix D
11/13/97 pass 0
Customer Support Information D-3