L PapU-U Rev. C A5 size 2/1/00 COVER.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Where to Find Information This User's Guide This guide leads you through the scanner setup and options installation, tells you how to use the scanner, and how to make basic scans. It also offers troubleshooting tips and customer support information.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 FRONT.FM Pass 0 ® Color Image Scanner All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No patent liability is assumed with respect to the use of the information contained herein.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori FRONT.FM Pass 0 _______ _______ _______ Declaration of Conformity Manufacturer: Address: SEIKO EPSON CORPORATION 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502 Japan Representative: Address: EPSON EUROPE B.V. Prof. J. H.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 PAPU-U.TOC Pass 0 Contents Introduction Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . .
L PapU-U Rev. C A5 size 2/1/00 PAPU-U.TOC Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Chapter 2 Using Your Scanner Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing a Document on the Scanner . . . . . . . . . . . . . . . . . . . . . . . Removing the Cover for Thick or Large Documents . . . . . . . . . Sizing Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAM and hard disk size.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 PAPU-U.TOC Pass 0 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Error indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L PapU-U Rev. C A5 size 2/1/00 PAPU-U.TOC Pass 0 vi Proof Sign-off: E.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 INTRO.FM Pass 0 Introduction Features The EPSON GT-7000/GT-7000 PHOTO/GT-7000 USB scanner offers the following features: ❏ Maximum optical resolution of 600 dots per inch (dpi) for main scanning, and 2400 dpi with micro step for sub scanning (36-bit input, 24-bit output). ❏ Start Button control for shortcut scanning operation. ❏ Light body with A4/Letter size scanning area.
L PapU-U Rev. C A5 size 2/1/00 INTRO.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ ❏ The Automatic Document Feeder which enables continuous sheets scanning is available as an option. Options The following optional items are available to expand the versatility of your scanner. For detailed information on the use of these options, see Chapter 3 of this guide.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 INTRO.FM Pass 0 Important Safety Instructions Read all these instructions and save them for later reference. Follow all warnings and instructions marked on the scanner. ❏ Unplug the scanner before cleaning. Clean with a damp cloth only. Do not spill liquid on the scanner. ❏ Do not place the scanner on an unstable surface, or near a radiator or heat source.
L PapU-U Rev. C A5 size 2/1/00 INTRO.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ To provide adequate short-circuit protection and overcurrent protection for this scanner, the building installation must be protected by a 16 Amp circuit breaker. Note for German-speaking users: Bei Anschluß des Scanners an die Stromversorgung muß sichergestellt werden, daß die Gebäudeinstallation mit einem 16 AÜberstromschalter abgesichert ist.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 INTRO.FM Pass 0 For United Kingdom Users Safety information w Warning: This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage.
L PapU-U Rev. C A5 size 2/1/00 INTRO.FM Pass 0 6 Introduction Proof Sign-off: E.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Chapter 1 1 Setting Up the Scanner Unpacking the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Scanner Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Installing a SCSI Interface Board (Windows Only) . . .
L PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Unpacking the Scanner Your GT-7000/GT-7000 PHOTO/GT-7000 USB comes shipped with CD-ROMs which include the driver software that runs your scanner, and some additional items, depending on your scanner model.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Note: The GT-7000 PHOTO comes with the Film Adapter which is also available as an option for GT-7000/GT-7000 USB. 1 Depending on the country of purchase, the power cord may come attached to the scanner. The shape of the AC plug also varies, so make sure the plug included is the correct shape for the electrical outlet in your country.
PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori CHAP1.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Choosing a Place for the Scanner Follow the guidelines below when selecting a location for your scanner: ❏ Place the scanner on a flat, stable surface. The scanner will not operate properly if it is on an angle. ❏ Place the scanner close enough to the computer for the interface cable to reach it easily.
L PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ 480 mm 100 mm or more 88 mm* 425 mm 287 mm * When document cover is closed. ❏ Keep the scanner away from high temperatures, humidity and excessive dirt or dust. Also avoid using or storing the scanner in places subject to rapid changes of temperature and humidity. ❏ Keep the scanner away from direct sunlight and strong light sources.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Installing a SCSI Interface Board (Windows Only) 1 For GT-7000 or GT-7000 PHOTO model Users only. Unless your PC already has a SCSI board installed, you need to install a SCSI board and SCSI software before installing the scanner driver and software applications.
L PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Releasing the Transportation Lock Before connecting the scanner to a power source, you must release the transportation lock. 1. Place the scanner on a flat, stable surface with the back facing you. 2. Turn the transportation lock on the right side to the unlocked position using a coin or similar object, as shown below.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Plugging in the Scanner 1. Make sure that the scanner is turned off. The scanner is off when the P operate button is not pushed in beyond the surface of the front panel. 2. If the power cord is not attached to the scanner, connect it to the AC inlet on the back of the scanner, and plug the other end into a properly grounded electrical outlet.
L PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Initialization Before connecting the scanner to your computer, follow the steps below to make sure that the scanner is operating properly. 1. Open the document cover so you can see the operation of the scanner during initialization (startup). 2. Turn on the scanner by pressing the P operate button. The operate light starts flashing. 3.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Connecting the Scanner (SCSI) to Your Computer For instructions on connecting your SCSI model scanner to your computer, read this section. For PC users: Unless your PC already has a SCSI board installed, you need to install one, along with SCSI driver software. Install the SCSI board according to the directions included with it.
L PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Understanding SCSI connections Read the following sections to determine how to set up your SCSI devices and whether you need any optional SCSI cables. Daisy Chain The SCSI interface allows you to connect up to seven devices (such as a scanner, hard disk, CD-ROM, and so on) to the computer, in what is called a “daisy chain” arrangement.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 CHAP1.FM Pass 0 Setting the SCSI ID number 1 The scanner's default SCSI ID number is 2. The SCSI ID rotary switch is located at the rear of the scanner.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori CHAP1.FM Pass 0 _______ _______ _______ If you add the scanner to a system in which one of your SCSI devices already has a SCSI ID of 2, change the ID number to an unused number using the rotary switch. See the table below as a guide.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 CHAP1.FM Pass 0 Setting the terminator switch The scanner has a built-in terminator, which allows SCSI devices to communicate properly with each other. You may need to change the terminator switch setting according to your computer system. Note: Do not use an external terminator. ON The terminator switch is located at the rear of the scanner.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori CHAP1.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 2. Connect one end of the interface cable to one of the scanner SCSI connectors until the locks on both sides snap in. Note: ❏ To connect the scanner to a SCSI device other than the computer, the length of cable in the daisy chain must not exceed 6 meters; otherwise the system may not work properly.
L PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Power-on sequence Keep the following in mind every time you turn on your computer and SCSI devices, including the scanner. ❏ Be sure to turn on the SCSI device which is connected at the farthest end of the daisy chain first, then the second farthest and so on, until finally your computer.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Power-off sequence 1 Keep the following in mind every time you turn off your computer and SCSI devices. ❏ When you are finished using your system, turn off your computer first, then the scanner and other SCSI devices in reverse order of the power-on sequence. ❏ While using your computer, do not turn off any SCSI device which has a terminator that is active (on).
L PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Connecting the Scanner (USB) to Your Computer Your PC must be preinstalled with Windows 98, and have a working USB port. Note: If you connect your scanner through more than one hub, your system may not work properly. In this case, try connecting the scanner directly to the computer’s USB port.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 USB hub You can also use a USB hub, allowing you to increase the number of USB ports and therefore connect several peripherals. Connecting the scanner To connect the scanner to your computer or USB hub: 1. Connect one end of the cable (Type B) to the USB port on the back of the scanner.
L PapU-U Rev. C A5 size 2/1/00 CHAP1.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ 2. Connect the other end of the cable (Type A) to the USB port on your computer, or USB hub. Note: ❏ USB cables enable you to connect the scanner whether your PC is on or off. If you connect the scanner while your PC is on, the “Add New Hardware Wizard” dialog box will appear.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP2.FM Pass 0 Chapter 2 Using Your Scanner Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Placing a Document on the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Removing the Cover for Thick or Large Documents . . . . . . . . . . . 2-7 Sizing Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L PapU-U Rev. C A5 size 2/1/00 CHAP2.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ This chapter shows you how the scanner operates. The basic procedure for scanning is as follows: 1. Turn on the scanner. (Keep in mind the 'Power-on sequence' on page 1-18.) 2. Place the document you want to scan on the document table. (This is described in detail on page 2-4.) 3. Run the scanner software and scan. (See your scanner software manual for details on scanning.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 CHAP2.FM Pass 0 Light Pattern F Color Scanner Status Green Initializing or busy scanning. O Green Ready to scan images. F Red or Orange 2 (Slowly flashing) (Rapidly flashing) N N/A An error occurred. See Chater 4 Troubleshooting on page 4-9 for more information. The scanner is turned off.
L PapU-U Rev. C A5 size 2/1/00 CHAP2.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Placing a Document on the Scanner Before scanning a document, remember to respect the rights of copyright owners. Do not scan published text or images without first checking the copyright status. 1. Turn on the scanner by pressing the Poperate button. The operate light starts flashing. operate light operate button 2.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP2.FM Pass 0 3. Open the document cover. 2 4. Place the document on the document table, with the side to be scanned facing down. Make sure that the document is carefully aligned.
L PapU-U Rev. C A5 size 2/1/00 CHAP2.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ 5. Close the document cover gently so that the document does not move. Note: ❏ Make sure the document is flat against the glass surface, otherwise the image will appear fuzzy and out of focus. Also be sure to close the document cover to prevent interference from external light. ❏ Always keep the document table clean. See “Cleaning the Scanner” in Chapter 4.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP2.FM Pass 0 Removing the Cover for Thick or Large Documents For thick materials or documents that are larger than the document table, remove the document cover. 2 Hold the back of the document cover and lift straight up. Note: When scanning with the cover removed, do not leave any area of the document table exposed to prevent interference from external light.
L PapU-U Rev. C A5 size 2/1/00 CHAP2.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ When you are finished scanning, reattach the document cover by pushing straight down on the back until it clicks into place. c 2-8 Caution: Make sure both of the cover's notches are directly above the clips on the scanner before pushing it down into place; otherwise damage may occur.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP2.FM Pass 0 Sizing Up Your System Your scanner is sufficient for most scanning needs, but if you are not satisified with the quality of the images on your monitor or with the speed of image processing, read this section. While it does not contain specific recommendations, it describes various possibilities for improving your scanning system.
L PapU-U Rev. C A5 size 2/1/00 CHAP2.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Monitors The resolution of your monitor affects the quality of the image you see. Consider a high resolution monitor if you do precise color work, but also be sure you have a high quality video card. File compression software Many different programs are available to make image files smaller for storage or transmission.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Chapter 3 Options Using the Film Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Unpacking the Film Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Installing the Film Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Film holders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Using the Film Adapter The Film Adapter (B81313✽) enables you to scan of negative film strips and slides simply by installing the unit on your scanner. The Film Adapter is compact so it can be attached or removed easily when you alternate scanning between transparent materials and normal reflective (paper) documents.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Installing the Film Adapter Follow the steps below to install the Film Adapter on the scanner. 1. Make sure the scanner is turned off. 2. Remove the document cover from the scanner by lifting the back straight up. (See page 2-7) 3. Place the Film Adapter on the document table so that the hinges face the rear of the scanner and it fits on the table.
L PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ 4. Connect the Film Adapter connector to the scanner’s option connector. 5. Turn on the scanner. 6. Turn on the Film Adapter.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Film holders Three film holders are included with this unit. To scan film, see the instructions below. c Caution: Hold the film at the edges, or else use gloves. Touching the film surface with bare hands can leave fingerprints or other traces on the film. Note: The base side of the film is the side which the film maker’s name and film ID numbers are shown.
L PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ 120/220 (6 cm x 9 cm) film Insert film in the 120/220 (6 cm x 9 cm) size film holder, base side facing down. 4 x 5 inches film Insert film in the 4 × 5 inch film holder, base side facing down.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Loading slides and film You can scan slides and film strip in the 4 × 5 inch (101.6 × 127 mm) scanning area of the Film Adapter. Note: ❏ Wipe the inside of the Film Adapter cover, the scanner’s document table, and the narrow window near the hinges before scanning transparencies. ❏ You need to select TPU for Neg. Film or TPU for Pos.
L PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ 2. Load the transparency to be scanned face down on the scanner’s document table in the window of the Film Adapter as shown below. ❏ If you are scanning 35 mm strip film, use the 35 mm film holder to set the film. ❏ If you are scanning slides or transparencies which will not fit in the film holders, place them directly on the document table.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Note: ❏ Place the film holder on the document table in alignment with the upper left-hand corner of the Film Adapter. ❏ When scanning 120/220 (6cm × 9cm) or similar film, use the film holder as shown below. 3 ❏ If the film size is 4" × 5" or similar, use the film holder as shown below.
L PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ 3. Close the unit. Note: ❏ Make sure the unit is completely closed, otherwise an option error results and you cannot scan the document, nor attain proper colored images. ❏ When previewing images on EPSON TWAIN of negatives scanned using a film holder, the color may appear odd as the frame of the film holder is perceived as white, causing your scans to appear darker.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 ❏ Leave the opening shown below uncovered, otherwise the colors in your scans will be affected. opening 3 Scanning normal (reflective) documents When you return to scanning normal reflective documents, you can simply turn off the Film Adapter, then place documents between it and the document table.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori CHAP3.FM Pass 0 _______ _______ _______ Using the Automatic Document Feeder The Automatic Document Feeder (B81314✽) allows you to automatically load multiple-page documents into your scanner. This document feeder is particularly useful for OCR (optical character recognition) scanning, or for creating an image database.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Installing the Automatic Document Feeder Follow the steps below to install the Automatic Document Feeder on your EPSON scanner. 1. Make sure your scanner is turned off, and unplug the scanner’s power cord. 2. Remove your scanner’s document cover by lifting the back straight up. (See page 2-7) 3. Remove the protective materials from the Automatic Document Feeder. 4.
L PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ 5. Attach the Automatic Document Feeder’s connector to the scanner’s option connector. 6. Attach the paper support to the Automatic Document Feeder. Note: After you install the Automatic Document Feeder, be sure to select Automatic Document Feeder (ADF) in the Document Source settings in EPSON TWAIN. See EPSON Scan! II & EPSON TWAIN User’s Guide for more information.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Loading paper into your Automatic Document Feeder Your Automatic Document Feeder can automatically load up to 20 sheets of the following paper sizes (based on a paper weight of 17 lbs and a stack thickness of 4.0 mm or less): Checks 85 × 127 mm (3.3 × 5 inches) B5 182 × 257 mm (7.17 × 10.1 inches) A4 210 × 297 mm (8.27 × 11.69 inches) Letter 215.9 × 279.4 mm (8.
L PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ 2. Insert the paper stack into the Automatic Document Feeder until it meets resistance. Make sure that the side you want to scan is facing up. Then move the right edge guide so it is flush with the right edge of your paper. Documents are output into the lower tray after scanning is finished.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Loading documents manually You can load documents manually even when the Automatic Document Feeder is installed. Lift the Automatic Document Feeder and place the document on the document table. Then lower the Automatic Document Feeder and scan the document.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori CHAP3.FM Pass 0 _______ _______ _______ Document specifications Size: Width 3.3 to 8.5 inches (85 to 216 mm) Length 5 to 14 inches (127 to 356 mm) Thickness: 0.07 to 0.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 Other precautions Do not feed photographic sheets or valuable original artwork into the Automatic Document Feeder as misfeeding a document may result in accidental wrinkling or damage. When you are scanning high-quality color or halftone documents, it is recommended you open the Automatic Document Feeder and scan documents individually.
L PapU-U Rev. C A5 size 2/1/00 CHAP3.FM Pass 0 3-20 Options Proof Sign-off: E.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 Chapter 4 Maintenance and Troubleshooting Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Replacing the fluorescent lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Cleaning or replacing the paper path guide. . . . . . . . . . .
L PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Maintenance Cleaning the scanner To keep your scanner operating at its best, you should clean it periodically, as described below. 1. Unplug the power cord. 2. Clean the outer case with mild detergent and water. 3. If the glass of the document table gets dirty, clean it with a soft dry cloth.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 Replacing the fluorescent lamp The luminosity of the fluorescent lamp declines over time. If the lamp breaks or becomes too dim to operate normally, the scanner stops working and the operate light rapidly flashes red. When this happens, the lamp assembly must be replaced. For details, contact your dealer. c Caution: Never open the case of the scanner.
L PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Removing the paper path guide 1. Turn off the scanner. 2. Disconnect the cable for the Automatic Document Feeder, and take the Automatic Document Feeder off the scanner. 3. Take off the paper support.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 4. Put the Automatic Document Feeder on the document table upside down. 5. Unclip the two white hooks to release the paper path guide. Pull the hooks out of the through holes. 4 6. Remove the paper path guide.
L PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Cleaning the paper path guide Gently wipe off dust from the transparent plastic sheet of the paper path guide with a soft dry cloth. c 4-6 Caution: ❏ Be careful not to scratch or damage the paper path guide. ❏ Be careful not to touch the rollers or metal parts of the Automatic Document Feeder, as damage may occur.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 CHAP4.FM Pass 0 Attaching the paper path guide 1. Insert the transparent plastic sheet of the paper path guide into the paper path of the Automatic Document Feeder. 4 2. Insert the hooks into the rectangular through holes until they clip into place.
L PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Transporting the Scanner If you are transporting the scanner a significant distance or storing it for an extended period, follow the steps below to secure the carriage. 1. Turn on the scanner and wait until the carriage moves to the home position (position nearest the cover hinges). When the operate light turns green, turn off the scanner. 2.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 CHAP4.FM Pass 0 Problems and Solutions This section divides scanner problems into three categories: Error indicator. . . . . . . . . . . . . . . . . . . . . . . page 4-9 Operating problems . . . . . . . . . . . . . . . . . . page 4-10 Quality problems . . . . . . . . . . . . . . . . . . . . page 4-12 See the table in “Error indicator” first.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori CHAP4.FM Pass 0 F (Rapidly flashing orange) _______ _______ _______ Cause 1: The cover of the optional Automatic Document Feeder is open, or the release lever is pressed and paper feeding unit is slightly open. What to do 1: Make sure that the cover of optional Auto Document Feeder is closed and/or push the paper feeding unit down until it clicks into place.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 CHAP4.FM Pass 0 Also see the documentation that came with your computer and printer for possible solutions. The Operate light does not come on. Cause What to do The scanner is off. Press the P OPERATE button to turn on the scanner. The scanner is not connected correctly. Make sure the power cord is connected to the scanner and plugged into a power outlet. 4 The scanner does not scan.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori CHAP4.FM Pass 0 For USB model users : More than one hub is in use, or the cable is unsuitable. _______ _______ _______ Try connecting the scanner directly to the computer’s USB port, or use an EPSON USB cable . The scanner software does not work properly. Cause What to do Software is not installed properly. Make sure your software is installed correctly. Computer system doesn’t meet the requirements.
Proof Sign-off: E.Omori Scanner orientation is unsuitable. R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 CHAP4.FM Pass 0 Make sure the scanner is on a flat, stable surface. Part of the image is distorted or blurred. Cause What to do The document condition is poor or the document was placed incorrectly. Make sure the document is uniformly flat against the document table. A document that is wrinkled or warped may not scan well.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori CHAP4.FM Pass 0 _______ _______ _______ The image is faint or out of focus. Cause What to do The document is not placed correctly. Make sure the document is flat against the document table. Exposure setting is unsuitable. Adjust your software’s Exposure setting. See your software manual. Gamma setting is unsuitable. Adjust your software’s Gamma setting. See your software manual. The image is too dark.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 CHAP4.FM Pass 0 The image does not look the same as the original. Cause What to do Image settings are incorrect. Try different image setting combinations on your scanner software. Color matching software is not sufficient, or not installed properly. Your software may not have sufficient color matching and color management features, or these components may not be installed correctly.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori CHAP4.FM Pass 0 _______ _______ _______ A line of dots always appears in the scanned image. Paper path guide or document table is dusty or scratched. If this happens on both your screen and printout, the paper path guide of the Auto Document Feeder or the document table may be dusty or scratched. Clean the paper path guide as described on page 4-6, or clean the document table.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 CHAP4.FM Pass 0 Colors on your monitor are different from those in the original image. Cause What to do Software image settings need adjustment. Check the image settings of your scanner software, especially data format (bits, pixel, color), gamma correction, and color correction. Try different combinations of these settings.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori CHAP4.FM Pass 0 _______ _______ _______ The printed image is larger or smaller than the original. Cause What to do Printed size was judged using the monitor image. The image size settings of your software determine the size of the printed image. Do not use the size of the monitor image to judge the printed size. Scanned images cannot be printed or come out garbled when printed.
Proof Sign-off: E.Omori _______ _______ _______ Using the film holder frame. R PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 The dark area around the film, such as the frame of the film holder, is perceived as white, which alters the exposure of the scanning area and causes scans to appear darker. See the correct color by clicking and dragging the mouse over an area, and then clicking the zoom preview button.
L PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Clearing Jammed Paper To clear jammed paper in the optional Automatic Document Feeder, follow the steps below: 1. Turn off the scanner. 2. Push down the release lever to slightly raise the feeder mechanism and release the paper. 3. Then slowly pull the jammed paper out of the feeder mechanism. (Be careful not to pull too hard; the paper may tear, making it more difficult to remove.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 4. If paper is still jammed inside the mechanism, open the cover to remove it. 4 5. After removing jammed paper, make sure that the cover is closed, and the feeder mechanism is clicked down into place.
L PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Changing the SCSI ID number or SCSI board If you are using your scanner with Windows 98 and you want to change the scanner’s SCSI ID number or replace the SCSI board with a new one, follow the steps below. 1. Double-click the Scanners and Cameras icon in the Control Panel. 2. Select your scanner in the installed devices list, then click Remove.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 3. Click OK and close the dialog box. 4. Shut down Windows 98 and turn off your PC and scanner. 5. Change the SCSI ID number (see page 1-13), or replace the SCSI board (see page 1-7). 6. Turn on your scanner and then your PC. 7. Follow the instructions on the screen.
L PapU-U Rev. C A5 size 2/1/00 CHAP4.FM Pass 0 4-24 Maintenance and Troubleshooting Proof Sign-off: E.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 APP-A.FM Pass 0 Appendix A Technical Specifications Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Safety Approvals . . . .
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori APP-A.FM Pass 0 _______ _______ _______ Scanning Scanner type: Flatbed, color Photoelectric device: Color CCD line sensor Effective pixels: 5100 × 7020 pixels at 600 dpi, 100% Document size: 216 mm × 297 mm (8.5 inches × 11.7 inches A4 or US letter size (The reading area can be specified from your software.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 APP-A.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori APP-A.FM Pass 0 _______ _______ _______ Electrical 100−120 V model Input voltage range AC 90 to 132 V 220−240 V model AC 198 to 264 V Rated frequency 50 to 60 Hz Input frequency 49.5 to 60.5 Hz Rated current 0.5 A Power consumption 0.3 A Approx. 20W Note: Check the label on the back of the scanner for voltage information.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 APP-A.FM Pass 0 Safety Approvals 120V model: Safety standards EMC 230V model: Safety standards EMC UL 1950 with D3 CSA C22.2 No. 950 FCC part 15 Subpart B Class B CSA C108.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori APP-A.FM Pass 0 _______ _______ _______ SCSI Interface Interface type: ANSI X3T9.2/375R Revision 10L (SCSI 2) Functions: BUS FREE phase ARBITRATION phase SELECTION/RESELECTION phase COMMAND phase (Logical Unit Number is fixed to 0 and command link function is not supported.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 APP-A.FM Pass 0 USB Interface Interface type: Universal Serial Bus Specification Revision 1.0 Configuration: Element Description Device Full Speed mode (12Mbit/s) Class : Vendor-specific Vendor ID : 0x04B8 (Seiko Epson Corp.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori APP-A.FM Pass 0 _______ _______ _______ Initialization Methods The scanner can be initialized (returned to a fixed set of conditions) in the following ways: SCSI model Hardware initialization * The scanner is turned on. * The scanner receives a SCSI Reset signal from the SCSI interface. Software initialization * Software sends the ESC @ (initialize the scanner) command. * The scanner receives a SCSI Bus Device Message.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 APP-A.FM Pass 0 Automatic Document Feeder General specifications: Paper supply: Face up load Paper out: Face down eject Paper setting quantity: 20pcs (55g paper, maximum total thickness under 4 mm) Electrical specifications: Input voltage: DC 21.6 to 26.4 V DC 4.5 to 5.5 V Input Current: 24V: 0.8 A 5V: 0.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori APP-A.FM Pass 0 _______ _______ _______ Film Adapter Electrical Specifications: Supplied Voltage:DC 21.6 to 26.4 V Rated current: 0.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 APP-B.FM Pass 0 Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users. . . . . . . . B-3 For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5 For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6 For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . .
L PapU-U Rev. C A5 size 2/1/00 APP-B.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ If your scanner is not operating properly and you cannot solve your problem using the troubleshooting information in this guide or online help, contact customer support services for assistance. We will be able to help you more quickly if you are able to give the exact information indicated below. Serial number of your scanner: (The serial number label is on the back of the scanner.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 APP-B.FM Pass 0 For United Kingdom and the Republic of Ireland Users If you purchased your printer in the UK or the Republic of Ireland, EPSON (UK) Limited provides a range of customer services and technical support: ❏ World Wide Web ❏ Faxon EPSON Faxback ❏ Bulletin Board Service ❏ Customer and Warranty Support ❏ Pre Sales Enquiry Desk See the following sections for details.
L PapU-U Rev. C A5 size 2/1/00 APP-B.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ Bulletin Board Service for latest drivers and utilities You can call the EPSON Bulletin Board Service on 01442 227479 in the UK or 0044 1442 227479 from the Republic of Ireland. No membership is required. Make sure that your communications software is set to 8 data bits, 1 stop bit, no parity bit, ANSI terminal mode emulation, and a modem speed of up to 28.8 Kbps.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 APP-B.FM Pass 0 For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this User’s Guide, we provide the following sources for obtaining information: EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori APP-B.FM Pass 0 _______ _______ _______ EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located. Many types of queries are answered here.
Proof Sign-off: E.Omori R PapU-U Rev. C _______ _______ _______ A5 size 2/1/00 APP-B.FM Pass 0 For Hong Kong Users To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori APP-B.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 GLOSSARY.FM Pass 0 Glossary additive primary colors The colors of red, green and blue (RGB) - which give the perception of white when fully added. These are the colors of the color system used with monitors and scanners. bi-level data Image data that is composed of 1 bit per pixel. A pixel is represented by a single bit of digital data that can express only 1 (light) or 0 (dark).
L PapU-U Rev. C A5 size 2/1/00 GLOSSARY.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ dithering A process in which software or an output device simulates continuous tones with groups of dots. document The item, such as a sheet of paper or a book, that is placed on the document table for the scanner to read. dpi Short for dots per inch. A unit of measurement for resolution. The higher the value, the higher the resolution.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 GLOSSARY.FM Pass 0 line sequence A type of color scanning that separates primary colors line by line. The carriage makes only one pass. monochrome Black and white images, or images represented only by the intensity of luminosity. OCR Optical Character Recognition. The technology that allows computers to "read" text from physical objects.
L PapU-U Rev. C A5 size 2/1/00 GLOSSARY.FM Pass 0 Proof Sign-off: E.Omori _______ _______ _______ subtractive primary colors The colors of cyan, magenta, and yellow (CMY) - which produce black when mixed in certain amounts. In printing, black is often added to give more definition as mixing of actual inks cannot produce pure black. terminator A device that stops electronic signals, and prevents them from proceeding or returning to other devices.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 INDEX.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori INDEX.
Proof Sign-off: E.
L PapU-U Rev. C A5 size 2/1/00 Proof Sign-off: E.Omori INDEX.
Proof Sign-off: E.Omori _______ _______ _______ R PapU-U Rev. C A5 size 2/1/00 INDEX.
L PapU-U Rev. C A5 size 2/1/00 INDEX.FM Pass 0 IN-6 Proof Sign-off: E.
EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. EPSON UK LTD. 20770 Madrona Ave. Campus 100, Maylands Avenue, P.O. Box 2842 Hemel Hempstead, Herts, Torrance, CA 90509-2842 HP2 7TJ, U.K. Phone: (800) 922-8911 Phone: (+44) 01442 261144 Fax: (310) 782-5220 Fax: (+44) 01442 227227 EPSON DEUTSCHLAND GmbH EPSON FRANCE S.A. Zülpicher Straße 6, 68 bis, rue Marjolin 40549 Düsseldorf Germany 92300, Levallois-Perret, France Phone: (0211) 56030 Phone: 33.1.40.87.37.