L CRESSON Rev. C A5 size 2/16/99 cover.fm Pass 0 Proof Sign-off: Fujimori _______ _______ _______ Where to Find Information This User's Guide This guide leads you through the scanner setup and options installation, tells you how to use the scanner, and how to make basic scans. It also offers troubleshooting tips and customer support information.
Proof Sign-off: R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 front.fm Pass 0 ® Color Image Scanner All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: front.fm Pass 0 _______ _______ _______ Declaration of Conformity Manufacturer: Address: SEIKO EPSON CORPORATION 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502 Japan Representative: Address: EPSON EUROPE B.V. Prof. J. H.
Proof Sign-off: Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 GT9600.TOC Pass 0 Contents Introduction Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . .
L CRESSON Rev. C A5 size 2/16/99 GT9600.TOC Pass 0 Proof Sign-off: Fujimori _______ _______ _______ RAM and hard disk size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accelerator boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Video cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proof Sign-off: Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 GT9600.TOC Pass 0 Appendix A Technical Specifications Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Safety Approvals . .
L CRESSON Rev. C A5 size 2/16/99 GT9600.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 intro.fm Pass 0 Introduction Features ❏ Maximum optical resolution of 800 dots per inch (dpi) for main scanning, and 3200 dpi with micro-step for subscanning (12-bit input, 12-bit output) ❏ A4/Letter size scanning area ❏ Full color or grayscale scanning. Capture your images with up to 68.7 billion colors or up to 4,096 shades of gray.
L CRESSON Rev. C A5 size 2/16/99 intro.fm Pass 0 Proof Sign-off: _______ _______ _______ Options The following optional items are available to expand the versatility of your scanner. For detailed information on the use of these options, see Chapter 3 of this guide.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 intro.fm Pass 0 Important Safety Instructions Read all these instructions and save them for later reference. Follow all warnings and instructions marked on the scanner. ❏ Unplug the scanner before cleaning. Clean with a damp cloth only. Do not spill liquid on the scanner. ❏ Do not place the scanner on an unstable surface, or near a radiator or heat source.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: intro.fm Pass 0 _______ _______ _______ ❏ If you plan to use the scanner in Germany, observe the following: To provide adequate short-circuit protection and overcurrent protection for this scanner, the building installation must be protected by a 16 Amp circuit breaker.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 intro.fm Pass 0 For United Kingdom Users Safety information w Warning: This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage.
L CRESSON Rev. C A5 size 2/16/99 intro.
Proof Sign-off: M. Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP1.fm Pass 0 Chapter 1 1 Setting Up the Scanner Unpacking the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Scanner Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . .
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: M. Fujimori CHAP1.fm Pass 0 _______ _______ _______ Unpacking the Scanner Your scanner comes shipped with CD-ROMs (and/or floppy disks) that contain the driver software to run your scanner, along with other additional items. Power cord Scanner Depending on the country of purchase, the power cord may come attached to the scanner.
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L CRESSON Rev. C A5 size 2/16/99 CHAP1.fm Pass 0 Proof Sign-off: M. Fujimori _______ _______ _______ Choosing a Place for the Scanner Follow the guidelines below when selecting a location for your scanner: ❏ Place the scanner on a flat, stable surface. The scanner will not operate properly if it is on an angle. ❏ Place the scanner close enough to the computer for the interface cable to reach it easily.
Proof Sign-off: M. Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP1.fm Pass 0 1 550 mm 150 mm or more 134 mm* 562 mm 332 mm * When document cover is closed. ❏ Keep the scanner away from high temperatures, humidity and excessive dirt or dust. Also avoid using or storing the scanner in places subject to rapid changes of temperature and humidity. ❏ Keep the scanner away from direct sunlight and strong light sources.
L CRESSON Rev. C A5 size 2/16/99 CHAP1.fm Pass 0 Proof Sign-off: M. Fujimori _______ _______ _______ Installing a SCSI Interface Board (Windows Only) Unless your PC already has a SCSI board installed, you need to install one along with SCSI driver software before installing the scanner driver and software applications. If you have a Macintosh, or if you already have a SCSI board installed in your PC, go to the next section.
Proof Sign-off: M. Fujimori R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 CHAP1.fm Pass 0 Releasing the Transportation Lock You must release the transportation lock before connecting the scanner to a power source. 1. Place the scanner on a flat, stable surface with its rear panel facing you. 2. Slide the transportation lock lever on the back of the scanner to the UNLOCK position.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: M. Fujimori CHAP1.fm Pass 0 _______ _______ _______ Plugging in the Scanner 1. Make sure the scanner is turned off. The scanner is off when the POPERATE button is raised (not depressed). RES ET OPE RATE 2. If the power cord is not attached to the scanner, connect it to the AC inlet on the back of the scanner, and plug the other end into a properly grounded electrical outlet.
Proof Sign-off: M. Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP1.fm Pass 0 Initialization By observing how the scanner acts during initialization, you can make sure it is operating properly before you connect it to your computer. 1. Open the document cover so you can see the operation of the scanner during initialization. 2. Turn on the scanner by pressing the P OPERATE button.
L CRESSON Rev. C A5 size 2/16/99 CHAP1.fm Pass 0 Proof Sign-off: M. Fujimori _______ _______ _______ Connecting the Scanner to Your Computer For PC users: Unless your PC already has a SCSI board installed, you need to install one, along with SCSI driver software. Install the SCSI board according to the directions included with the board. Also see "Installing a SCSI Interface Board (Windows Only)" on page 1-6.
Proof Sign-off: M. Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP1.fm Pass 0 Understanding SCSI connections Read the following sections to determine how to set up your SCSI devices and whether you need any optional SCSI cables. Daisy chain The SCSI interface allows you to connect up to seven devices (such as a scanner, hard disk, CD-ROM, and so on) to the computer, in what is called a “daisy chain” arrangement.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: M. Fujimori CHAP1.fm Pass 0 _______ _______ _______ Setting the SCSI ID number The scanner's default SCSI ID number is 2. The SCSI ID rotary switch is located on the back of the scanner.
Proof Sign-off: M. Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP1.fm Pass 0 If you add the scanner to a system in which one of your SCSI devices already has a SCSI ID of 2, change the scanner ID number to an unused number using the rotary switch. See the table below as a guide.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: M. Fujimori CHAP1.fm Pass 0 _______ _______ _______ Setting the terminator switch The scanner has a built-in terminator, which allows SCSI devices to communicate properly with each other. You may need to change the terminator switch setting according to your computer system. Note: Do not use an external terminator. ON OFF 1 7 6 2 5 4 UNLOC K LOC K The terminator switch is located on the back of the scanner.
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L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: M. Fujimori CHAP1.fm Pass 0 _______ _______ _______ 2. Insert one end of the interface cable into one of the scanner SCSI connectors and press until the locks on both sides snap in.
Proof Sign-off: M. Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP1.fm Pass 0 Power-on sequence Keep the following in mind every time you turn on your computer and SCSI devices, including the scanner. ❏ Be sure to turn on the SCSI device which is connected at the farthest end of the daisy chain first, then the second farthest and so on, until finally your computer.
L CRESSON Rev. C A5 size 2/16/99 CHAP1.fm Pass 0 Proof Sign-off: M. Fujimori _______ _______ _______ Power-off sequence Keep the following in mind every time you turn off your computer and SCSI devices. ❏ When you are finished using your system, turn off your computer first, then the scanner and other SCSI devices in reverse order of the power-on sequence. ❏ While using your computer, do not turn off any SCSI device which has a terminator that is active (on).
Proof Sign-off: M. Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP2.fm Pass 0 Chapter 2 Using Your Scanner Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Placing a Document on the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Removing the Cover for Thick or Large Documents . . . . . . . . . . . 2-7 Sizing Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L CRESSON Rev. C A5 size 2/16/99 CHAP2.fm Pass 0 Proof Sign-off: M. Fujimori _______ _______ _______ This chapter shows you how the scanner operates. The basic procedure for scanning is as follows: 1. Turn on the scanner. (Keep in mind the "Power-on sequence" on page 1-17.) 2. Place the document you want to scan on the document table. (This is described in detail on page 2-4.) 3. Run the scanner software and scan. (See your scanner software manual for details on scanning.
Proof Sign-off: M. Fujimori R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 CHAP2.fm Pass 0 Lights Lights OPERATE Color Green Indicator Status Lit Scanner is turned on. Lit Scanner is ready to scan. Flashing READY Meaning Green 2 Scanning operation is in progress. Error. See "Error indicator" on page 4-5 for more information about errors. Lit ERROR Red Flashing This indicator also lights when an error occurs. Error.
L CRESSON Rev. C A5 size 2/16/99 CHAP2.fm Pass 0 Proof Sign-off: M. Fujimori _______ _______ _______ Placing a Document on the Scanner Before scanning a document, remember to respect the rights of copyright owners. Do not scan published text or images without first checking the copyright status. 1. Turn on the scanner by pressing the P OPERATE button. The OPERATE light comes on. OPERATE light 2. Turn on the computer and make sure that the scanner's READY light is on.
Proof Sign-off: M. Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP2.fm Pass 0 3. Place the document on the document table, with the side to be scanned facing down. Make sure that the document is carefully aligned. 2 corner of the document 4. Close the document cover gently so that the document does not move.
L CRESSON Rev. C A5 size 2/16/99 CHAP2.fm Pass 0 Proof Sign-off: M. Fujimori _______ _______ _______ Note: ❏ Make sure the document is flat against the glass surface, otherwise the image will appear fuzzy and out of focus. Also be sure to close the document cover to prevent interference from external light. ❏ Always keep the document table clean. See “Cleaning the Scanner” in Chapter 4.
Proof Sign-off: M. Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP2.fm Pass 0 Removing the Cover for Thick or Large Documents Carefully lift straight up on the back of the document cover. 2 Hold the back of the document cover and lift straight up. Note: When scanning with the cover removed, do not leave any area of the document table exposed to prevent interference from external light.
L CRESSON Rev. C A5 size 2/16/99 CHAP2.fm Pass 0 Proof Sign-off: M. Fujimori _______ _______ _______ When you are finished scanning, reattach the document cover by pushing straight down on the back until it clicks into place. c 2-8 Caution: Make sure both of the notches in the cover's hinges are directly above the clips on the scanner before pushing the cover down into place. Improperly aligned notches can damage the cover.
Proof Sign-off: M. Fujimori _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP2.fm Pass 0 Sizing Up Your System Your scanner is sufficient for most scanning needs, but if you are not satisified with the quality of the images on your monitor or with the speed of image processing, read this section. While it does not contain specific recommendations, it describes various possibilities for improving your scanning system.
L CRESSON Rev. C A5 size 2/16/99 CHAP2.fm Pass 0 Proof Sign-off: M. Fujimori _______ _______ _______ Monitors The resolution of your monitor affects the quality of the image you see. Consider a high resolution monitor if you do precise color work, but also be sure you have a high quality video card. File compression software Many different programs are available to make image files smaller for storage or transmission.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Chapter 3 Options Using the Transparency Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Unpacking the Transparency Unit. . . . . . . . . . . . . . . . . . . . . . 3-2 Removing the shipping screw . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Installing the Transparency Unit . . . . . . . . . . . . . . . . . . . . . . .
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: CHAP3.fm Pass 0 _______ _______ _______ Using the Transparency Unit The optional Transparency Unit (B81315✽) makes it possible to scan transparencies and slides, in full color. Once you install the Transparency Unit, you can leave it in place even when you want to return to scanning normal (paper) documents.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Removing the shipping screw A shipping screw is installed on the Transparency Unit to prevent damage during shipping. Be sure to use the following procedure to remove this screw before attempting to use the unit. 1. Turn over the Transparency Unit so its glass side is facing up. 3 2. Remove the shipping screw as shown below. 3.
L CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Proof Sign-off: _______ _______ _______ Note: Before transporting the scanner, remove the Transparency Unit and return the shipping screw to its original shipping hole. See "Transporting the Scanner and the Transparency Unit" on page 4-4 for details. Installing the Transparency Unit Follow the steps below to install the Transparency Unit on the scanner. 1.
Proof Sign-off: R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 CHAP3.fm Pass 0 4. Insert the two installation screws provided with the Transparency Unit into the holes as shown below, and then tighten the screws with a coin. 3 5. Close the Transparency Unit. 6. Connect the Transparency Unit's connector to the option connector on the scanner.
L CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Proof Sign-off: _______ _______ _______ Transparency guide and reflective document mat Three transparency guides and a film holder for scanning transparencies and a reflective document mat for scanning normal paper documents are included with this unit. To use them, see the instructions below.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Positioning transparencies for scanning Note: ❏ Be sure to wipe the Transparency Unit glass, the scanner’s document table, and the narrow window near the mounting bracket with a soft cloth before scanning transparencies. ❏ Operation of the Transparency Unit is controlled automatically by your scanner software. 1. Open the Transparency Unit. 2.
L CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Proof Sign-off: _______ _______ _______ 35mm film strips Slide the film strips into the film holder, making sure the glossy (smooth) side of the film is facing up. When placing the transparency guide with film strips onto the scanner’s glass document table, the glossy side of the film should be facing down.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 120/220 film Place the film into the slide transparency guide, making sure the glossy (smooth) side of the film is facing down. Make sure that the area you want to scan is aligned properly with the opening in the transparency guide. 3 4 x 5 inch film Place the film into the slide transparency guide, making sure the glossy (smooth) side of the film is facing down.
L CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Proof Sign-off: _______ _______ _______ Non-standard film sizes Place the film directly onto the scanner’s glass document table, making sure the glossy (smooth) side of the film is facing down. Scanning normal (reflective) documents When you return to scanning normal reflective documents, you should always insert the reflective document mat included with this unit.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 2. Insert the tabs on the reflective paper document mat into the slots on the Transparency Unit and slide the mat into place. 3 3. Position the reflective document and close the unit.
L CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Proof Sign-off: _______ _______ _______ To remove the reflective document mat, slide it up and out of the slots on the Transparency Unit. Using the Automatic Document Feeder The Automatic Document Feeder (B81316✽) allows you to automatically load multiple-page documents into the GT-9600 scanner.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Installing the Automatic Document Feeder Follow the steps below to install the Automatic Document Feeder on your EPSON scanner. 1. Make sure your scanner is turned off, and unplug the scanner's power cord. 2. Remove your scanner's document cover by holding the cover behind the hinge and lifting the back of the cover straight up. (See page 2-7) 3.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: CHAP3.fm Pass 0 _______ _______ _______ 4. Insert the installation screws included with your Automatic Document Feeder into the holes in the scanner, then use a coin to tighten them. 5. Remove the protective materials from the Automatic Document Feeder's mounting hardware. 6. Close the Automatic Document Feeder. 7. Attach the Automatic Document Feeder's connecter to the scanner's option interface.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Loading paper into your Automatic Document Feeder Your Automatic Document Feeder can automatically load up to 30 sheets of the following paper sizes (based on a paper weight of 17 lbs and a stack thickness of 6.0 mm or less): Checks 76 x 127 mm (3 x 5 inches) B5 182 x 257 mm (7.17 x 10.1 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Letter 215.9 x 279.4 mm (8.
L CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Proof Sign-off: _______ _______ _______ Note: For checks, move the left edge guide to the center till it stops, then place your checks in the tray and move the right edge flush against them. 2. Insert the paper stack into the Automatic Document Feeder until it meets resistance. Make sure that the side you want to scan is facing up. Documents are fed into the lower tray after scanning is finished.
Proof Sign-off: R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 CHAP3.fm Pass 0 Loading documents manually You can load documents manually even when the Automatic Document Feeder is installed. To load manually, lift the Automatic Document Feeder and place the document on the scanning surface. Then lower the Automatic Document Feeder and scan the document.
L CRESSON Rev. C A5 size 2/16/99 CHAP3.fm Pass 0 Proof Sign-off: _______ _______ _______ ❏ The document has no staples or other objects attached that might damage the feeder mechanism. ❏ The document has no folds closer than 8 mm from its edge. ❏ The document is not a multipart form or bound. ❏ The document has no rear carbon coating. ❏ The document has no cut out areas.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP4.fm Pass 0 Chapter 4 Maintenance and Troubleshooting Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Replacing the fluorescent lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Transporting the Scanner and the Transparency Unit. . . .
L CRESSON Rev. C A5 size 2/16/99 CHAP4.fm Pass 0 Proof Sign-off: _______ _______ _______ Maintenance Cleaning the scanner To keep your scanner operating at its best, you should clean it periodically, as described below. 1. Unplug the power cord. 2. Clean the outer case with mild detergent and water. 3. If the document table glass becomes dirty, clean it with a soft dry cloth.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP4.fm Pass 0 Replacing the fluorescent lamp The luminosity of the fluorescent lamp declines over time. If the lamp breaks or becomes too dim to operate normally, the scanner stops working and the OPERATE light rapidly flashes red. When this happens, the lamp assembly must be replaced. For details, contact your dealer. c Caution: Never open the scanner case.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: CHAP4.fm Pass 0 _______ _______ _______ Transporting the Scanner and the Transparency Unit When transporting the scanner or the Transparency Unit over a long distance, or storing them for an extended period, you need to lock the scanner’s carriage and the Transparency Unit’s lamp assembly, to prevent damage. Follow the procedures below. For the scanner 1.
Proof Sign-off: R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 CHAP4.fm Pass 0 2. Raise the front of the Transparency Unit, hold it upright, and gently shake it up and down once so that the lamp assembly slides down toward the back of the unit. Wait until the lamp assembly comes to rest. 3. Install the shipping screw in its original shipping hole. Problems and Solutions 4 This section divides scanner problems into three categories: Error indicator. .
L CRESSON Rev. C A5 size 2/16/99 CHAP4.fm Pass 0 Proof Sign-off: _______ _______ _______ Command error The scanner has received incorrect commands from your scanning software. When this error occurs, try to rescan the document. The scanner returns to normal when it receives correct commands. Normally you do not need to reset the scanner when this type of error occurs.
Proof Sign-off: R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 CHAP4.fm Pass 0 Operating problems Problems you may have while using the scanner often involve the operation of your software and computer. Operation problems usually occur because of: ❏ Incorrect setup of the interface (see Chapter 1). ❏ Inappropriate selection of the scanner functions (see your software manual).
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: CHAP4.fm Pass 0 _______ _______ _______ Interface or software setting problem Make sure your interface port and software settings are corrrect. Also make sure that your computer’s interface board is installed properly. SCSI problem Make sure the scanner’s SCSI ID and terminator are set correctly.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP4.fm Pass 0 Quality problems The entire image is distorted or blurred. Cause What to do Document placement Make sure the document is flat against the document table. Document movement Make sure you do not accidentally move the document during scanning. Scanner orientation Make sure the scanner is on a flat, stable surface. Part of the image is distorted or blurred.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: CHAP4.fm Pass 0 _______ _______ _______ Colors are patchy or distorted at the edges of the image. Cause What to do Document condition A document that is very thick or warped at the edges can cause discoloration. Cover the edges of the document with paper to block outside light. Document placement Make sure the document is flat against the document table. The image is faint or out of focus.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP4.fm Pass 0 Straight lines in the image come out jagged. Cause What to do Document placement Make sure the document is oriented perfectly straight on the document table. Align vertical and horizontal lines with the scales at the top and side of the document table. 4 The image does not look the same as the original.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: CHAP4.fm Pass 0 _______ _______ _______ A line of dots is always missing from the scanned image. Cause What to do Print head malfunction Print head malfunction is indicated when a line is missing on printouts only. See your printer manual. Scanner sensor malfunction Scanner sensor malfunction is indicated when the line is missing on both screen images and printouts. Contact your dealer.
Proof Sign-off: R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 CHAP4.fm Pass 0 Colors in the image look odd. Cause What to do Image Type and Destination settings Make sure the EPSON TWAIN Pro Image Type and Destination settings are correct.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: CHAP4.fm Pass 0 _______ _______ _______ Printed colors are different from those in the original image. Cause What to do Normal color matching Exact color matching is very difficult. Check your software or contact your printer company for information on color matching and calibration. The printed image is larger or smaller than the original.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP4.fm Pass 0 The colors of negative film preview images look strange. Cause What to do Document Source setting Make sure the EPSON TWAIN Pro Document Source setting is TPU-Neg. Film.
L CRESSON Rev. C A5 size 2/16/99 CHAP4.fm Pass 0 Proof Sign-off: _______ _______ _______ Paper jams If a paper jam occurs, first open the Automatic Document Feeder's cover. Then pull forward on the jam-release lever and slowly pull the jammed paper out of the feeder mechanism. (Be careful not to pull too hard; the paper may tear, making it more difficult to remove.) After removing the jammed paper, close the document feeder cover and reset the scanner.
Proof Sign-off: R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 CHAP4.fm Pass 0 Viewing the Color Guide Using an HTML browser on your computer, you are able to view the Color Guide. This provides tips for handling color imaging data, using several color imaging products, and other general information about color imaging. You need one of the following browsers, or an equivalent, to view the Color Guide: ❏Netscape Navigator 3.
L CRESSON Rev. C A5 size 2/16/99 CHAP4.fm Pass 0 Proof Sign-off: _______ _______ _______ Changing the SCSI ID Number or SCSI Board If you are using your scanner with Windows 98 and you want to change the scanner’s SCSI ID number or replace the SCSI board with a new one, follow the steps below. 1. Double-click the Scanners and Cameras icon in the Control Panel. 2. Select your scanner in the installed devices list, then click Remove.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 CHAP4.fm Pass 0 3. Click OK and close the dialog box. 4. Shut down Windows 98 and turn off your PC and scanner. 5. Change the SCSI ID number, or replace the SCSI board. 6. Turn on your scanner and then your PC. 7. Follow the instructions on the screen.
L CRESSON Rev. C A5 size 2/16/99 CHAP4.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 App-a.fm Pass 0 Appendix A Technical Specifications Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Safety Approvals .
L CRESSON Rev. C A5 size 2/16/99 App-a.fm Pass 0 Proof Sign-off: _______ _______ _______ Scanning Scanner type: Flatbed, color Photoelectric device: Color CCD line sensor Effective pixels: 6800 × 9360 pixels at 800 dpi, 100% Document size: 216 mm × 297 mm (8.5 inches × 11.7 inches A4 or US letter size (The reading area can be specified from your software.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 App-a.fm Pass 0 Halftoning process: AAS (Auto Area Segmentation) Enable/disable selectable 3 halftoning modes (A, B, and C) and 4 dither patterns (A, B, C, and D) for bi-level and quad-level data (2 downloadable dither patterns) Gamma correction: 2 types for CRT display 3 types for printer 1 type for user-defined (Only user-defined Gamma correction is available in EPSON TWAIN Pro.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: App-a.fm Pass 0 _______ _______ _______ Electrical 100 to 120 V AC Input voltage range AC 90 to 132 V 220 to 240 V AC AC 198 to 264 V Rated frequency 50 to 60 Hz Input frequency 49.5 to 60.5 Hz Rated current 0.8 A Power consumption 0.4 A Approx. 40 W Note: Check the label on the back of the scanner for voltage information.
Proof Sign-off: R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 App-a.fm Pass 0 Safety Approvals 120V model: Safety standards EMI 230V model: Safety standards EMC UL 1950 with D3 CSA C22.2 No. 950 FCC part 15 subpart B class B CSA C108.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: App-a.fm Pass 0 _______ _______ _______ SCSI Interface Interface type: Functions: ANSI X3T9.2/375R Revision 10L (SCSI 2) BUS FREE phase ARBITRATION phase SELECTION/RESELECTION phase COMMAND phase (Logical Unit Number is fixed to 0 and command link function is not supported.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 App-a.fm Pass 0 Initialization Methods The scanner can be initialized (returned to a fixed set of conditions) in the following ways: Hardware initialization * The scanner is turned on. * The scanner receives a SCSI Reset signal from the SCSI interface. Software initialization * Software sends the ESC @ (initialize the scanner) command. * The scanner receives a SCSI Bus Device Message.
L CRESSON Rev. C A5 size 2/16/99 App-a.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 App-b.fm Pass 0 Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users. . . . . . . . B-3 For Australia Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5 For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6 For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . .
L CRESSON Rev. C A5 size 2/16/99 App-b.fm Pass 0 Proof Sign-off: _______ _______ _______ If your scanner is not operating properly and you cannot solve your problem using the troubleshooting information in this guide or online help, contact customer support services for assistance. We will be able to help you more quickly if you are able to give the exact information indicated below.
Proof Sign-off: R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 App-b.fm Pass 0 For United Kingdom and the Republic of Ireland Users If you purchased your printer in the UK or the Republic of Ireland, EPSON (UK) Limited provides a range of customer services and technical support: o World Wide Web o Faxon EPSON Faxback o Bulletin Board Service o Customer and Warranty Support o Pre-Sales Enquiry Desk See the following sections for details.
L CRESSON Rev. C A5 size 2/16/99 App-b.fm Pass 0 Proof Sign-off: _______ _______ _______ Bulletin Board Service for latest drivers and utilities You can call the EPSON Bulletin Board Service on 01442 227479 in the UK or 0044 1442 227479 from the Republic of Ireland. No membership is required. Make sure that your communications software is set to 8 data bits, 1 stop bit, no parity bit, ANSI terminal mode emulation, and a modem speed of up to 28.8 Kbps.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 App-b.fm Pass 0 For Australia Users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this User’s Guide, we provide the following sources for obtaining information: EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: App-b.fm Pass 0 _______ _______ _______ EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located. Many types of queries are answered here.
Proof Sign-off: R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 App-b.fm Pass 0 For Hong Kong Users To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: App-b.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 gloss.fm Pass 0 Glossary additive primary colors The colors of red, green and blue (RGB) - which give the perception of white when fully added. These are the colors of the color system used with monitors and scanners. bi-level data Image data that is composed of 1 bit per pixel. A pixel is represented by a single bit of digital data that can be expressed as only 1 (light) or 0 (dark).
L CRESSON Rev. C A5 size 2/16/99 gloss.fm Pass 0 Proof Sign-off: _______ _______ _______ dithering A process in which software or an output device simulates continuous tones with groups of dots. document The item, such as a sheet of paper or a book, that is placed on the document table for the scanner to read. dpi Short for dots per inch. A unit of measurement for resolution. The higher the value, the higher the resolution.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 gloss.fm Pass 0 line sequence A type of color scanning that separates primary colors line by line. The carriage makes only one pass. monochrome Black and white images, or images represented only by the intensity of luminosity. OCR Optical Character Recognition. The technology that allows computers to "read" text from physical objects.
L CRESSON Rev. C A5 size 2/16/99 gloss.fm Pass 0 Proof Sign-off: _______ _______ _______ subtractive primary colors The colors of cyan, magenta, and yellow (CMY) which produce black when mixed in certain amounts. In printing, black is often added to give more definition as mixing of actual inks cannot produce pure black. terminator A device that stops electronic signals, and prevents them from proceeding or returning to other devices.
Proof Sign-off: R CRESSON Rev. C _______ _______ _______ A5 size 2/16/99 index.
L CRESSON Rev. C A5 size 2/16/99 Proof Sign-off: index.
Proof Sign-off: _______ _______ _______ R CRESSON Rev. C A5 size 2/16/99 index.
L CRESSON Rev. C A5 size 2/16/99 index.
EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. EPSON UK LTD. 20770 Madrona Ave. Campus 100, Maylands Avenue, P.O. Box 2842 Hemel Hempstead, Herts, Torrance, CA 90509-2842 HP2 7TJ, U.K. Phone: (800) 922-8911 Phone: (+44) 01442 261144 Fax: (310) 782-5220 Fax: (+44) 01442 227227 EPSON DEUTSCHLAND GmbH EPSON FRANCE S.A. Zülpicher Straße 6, 68 bis, rue Marjolin 40549 Düsseldorf Germany 92300, Levallois-Perret, France Phone: (0211) 56030 Phone: 33.1.40.87.37.
