L Proof Sign-off: K. Nishi______ D. Grady_______ Ginger Rev.
Ginger Rev.C A5 size 97/07/23 Frontmatter Pass 1, DR ® COLOR IMAGE SCANNER All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No patent liability is assumed with respect to the use of the information contained herein.
L Ginger Rev.C A5 size 97/07/23 Frontmatter Pass 1, DR Declaration of Conformity Manufacturer: Address: SEIKO EPSON CORPORATION 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392 Japan Representative: Address: EPSON EUROPE B.V. Prof. J. H.
Ginger Rev.C Proof Sign-off: K. Nishi D. Grady A5 size 97/07/23 R Frontmatter Pass 1, DR Contents Introduction Features . . . . . . . . . . . . . . Options . . . . . . . . . . . . . . How to Use This Guide . . . . . Warnings, Cautions, and Notes For United Kingdom Users . . . Safety information . . . . . . Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L Ginger Rev.C A5 size 97/07/23 Frontmatter Pass 1, DR Chapter 3 Options The Transparency Unit . . . . . . . . . . . . . . . . . . . . Unpacking the Transparency Unit . . . . . . . . . . . Installing the Transparency Unit . . . . . . . . . . . . Using the film holders and reflective document mat Placing transparencies and oversized film . . . . . . Adjusting the angle of the transparency guide . . . . The Auto Document Feeder . . . . . . . . . . . . . . . . . Unpacking the Auto Document Feeder . . . .
Ginger Rev.C A5 size 97/07/23 R Frontmatter Pass 1, DR Appendix A Technical Specifications Scanner Specifications Scanning . . . . . Electrical . . . . . Environmental . . Safety approvals . Source document Parallel interface . SCSI interface . . Initialization Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 A-2 A-3 A-4 A-4 A-5 A-5 A-6 A-7 For United Kingdom and the Republic of Ireland Users For Australian Users . . . . . . . . . . . . . . . .
L Ginger Rev.
Proof Sign-off: K. Nishi D. Grady _______ _______ Ginger Rev.C A5 size 97/07/23 R Intro Pass 1, DR Introduction The EPSON® GT-12000 is a true 800-dpi full-color flatbed image scanner with an A3 or US B size scanning area. It has the ability to scan in color or grayscale, making it ideal for virtually all uses, from simple drawings to complex full-color illustrations. It achieves extremely high quality in color by reading and saving 36 bits per pixel.
L Ginger Rev.C A5 size 97/07/23 Intro Pass 1, DR ❑ The EPSON TWAIN Pro software helps let you take full advantage of your scanner’s advanced features. ❑ Software control of all scanner functions. Software commands are backward compatible with the EPSON GT-12000 color image scanner. Options The following optional items are available to expand the versatility of your scanner. For detailed information on the use of these options, see the guides that come with the options.
Ginger Rev.C A5 size 97/07/23 R Intro Pass 1, DR SCSI Peripheral Cable (50-pin to 50-pin) (B860091) This cable provides connection between two SCSI devices in a daisy chain. Interface Cables For the parallel interface, you need to have a suitable interface cable to connect the scanner to your computer. Make sure you choose a shielded cable. How to Use This Guide ❑ See Chapter 1, “Setting Up the Scanner,” for information about setting up your scanner and connecting it to your computer.
L Ginger Rev.C A5 size 97/07/23 Intro Pass 1, DR Warnings, Cautions, and Notes w c Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your scanner. For United Kingdom Users Safety information w Warning: This appliance must be earthed. Refer to rating plate for voltage and check that the appliance voltage corresponds to the supply voltage.
Ginger Rev.C A5 size 97/07/23 R Intro Pass 1, DR The blue wire must be connected to the terminal in the plug marked with the letter N. The brown wire must be connected to the terminal in the plug marked with the letter L. If damage occurs to the plug, replace the cord set or consult a qualified electrician. Replace fuses only with a fuse of the correct size and rating. Important Safety Instructions Read all of these instructions and save them for later reference.
L Ginger Rev.C A5 size 97/07/23 Intro Pass 1, DR ❑ If you use an extension cord with the scanner, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes. ❑ Except as specifically explained in this user’s guide, do not attempt to service the scanner yourself.
Proof Sign-off: K. Nishi D. Grady _______ _______ Ginger Rev.C A5 size 97/07/23 R Chapter 1 Pass 1, DR Chapter 1 Setting Up the Scanner 1 Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . 1-2 Releasing the Transportation Lock Screw . . . . . . . . . . . . 1-3 Plugging in the Scanner . . . . . . . . . . . . . . . . . . . . . . 1-4 Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Connecting the Scanner to Your Computer . . .
L Ginger Rev.C A5 size 97/07/23 Chapter 1 Pass 1, DR Choosing a Place for the Scanner Follow the guidelines listed below when selecting a location for your scanner: ❑ Place the scanner on a flat, stable surface. The scanner will not operate properly if it is tilted or at an angle. ❑ Place the scanner close enough to the computer for the interface cable to reach it easily.
Ginger Rev.C A5 size 97/07/23 R Chapter 1 Pass 1, DR Releasing the Transportation Lock Screw Before connecting the scanner to a power source, you must release the transportation lock screw. 1. Place the scanner on a flat, stable surface with the left side facing you. 2. Turn the transportation lock screw to the unlocked position using a coin or similar object, as shown below. 1-1 Note: You will need to return the transportation lock screw to the locked position it you store or transport the scanner.
L Ginger Rev.C A5 size 97/07/23 Chapter 1 Pass 1, DR Plugging in the Scanner 1. Connect the power cable to the power inlet on the rear of the scanner and plug the other end into a properly grounded outlet as shown below. 1-2 c Caution: There are several versions of this scanner designed for different voltages, and it is not possible to change the voltage. If the label on the back of the scanner does not show the correct voltage for your country, contact your dealer. 2.
Ginger Rev.C A5 size 97/07/23 R Chapter 1 Pass 1, DR Initialization By observing the scanner’s initialization, you can make sure that the scanner is operating properly before you connect it to your computer. 1. Open the document cover so you can see the operation of the scanner during initialization. 2. Turn on the scanner by pressing the OPERATE button. 01-06 While the scanner initializes, the fluorescent lamps on the carriage flash.
L Ginger Rev.C A5 size 97/07/23 Chapter 1 Pass 1, DR Connecting the Scanner to Your Computer Your scanner has both a bidirectional parallel interface and a SCSI interface. You can connect both kinds of interface cables to the scanner at the same time. The scanner switches automatically to the appropriate interface. ❑ For a PC, do one of the following: Connect the computer to the scanner’s bidirectional interface using a shielded, twisted-pair parallel interface cable.
Ginger Rev.C A5 size 97/07/23 R Chapter 1 Pass 1, DR Connecting the scanner to a parallel interface c Caution: The scanner’s bidirectional parallel interface requires a bidirectional interface on your computer. Check your computer’s specifications to see if its built-in parallel interface is bidirectional. Use a standard shielded parallel interface cable. 1. Make sure that both the scanner and computer are turned off. 2.
L Ginger Rev.C A5 size 97/07/23 Chapter 1 Pass 1, DR Understanding how SCSI interfaces work For some PCs, you must first install a SCSI board in your computer. Then follow the directions below to connect your scanner and computer. All Macintosh computers have built-in SCSI ports; you do not need to install a SCSI board. Follow the directions below to connect the scanner to your PC or Macintosh.
Ginger Rev.C A5 size 97/07/23 R Chapter 1 Pass 1, DR SCSI ID number setting The factory-set SCSI ID of the scanner is 2. The computer is usually ID number 7. If you are going to add the scanner to a system in which one of your SCSI devices already has a SCSI ID of 2, change the ID number of the scanner to an unused number as described below. 1. Locate the SCSI ID rotary switch on the rear panel of the scanner. 1-6 2. To change the SCSI ID, turn the dial to the desired number.
L Ginger Rev.C A5 size 97/07/23 Chapter 1 Pass 1, DR Terminator The scanner has a built-in terminator. If the scanner is the only SCSI device you connect to your computer or if it is the last device in the daisy chain, leave the internal SCSI terminator turned on. It is on if the switch is up. If the scanner is in the middle of a daisy chain, turn the terminator switch off.
Ginger Rev.C A5 size 97/07/23 R Chapter 1 Pass 1, DR Connecting the scanner to your computer or another SCSI device Connect the scanner as follows: 1. Make sure that the scanner, the computer, and all other SCSI devices are turned off and unplugged from the power source. 2. Connect the 50-pin end of the cable to either the top or bottom SCSI connector of the scanner; then squeeze the wire clips together until they lock in place on both sides. 1-8 3.
L Ginger Rev.C A5 size 97/07/23 Chapter 1 Pass 1, DR Power-on sequence Follow these instructions each time you turn your computer and SCSI devices on. If you have an internal hard disk, turn on the scanner and any other SCSI devices you plan to use. Wait a few seconds; then turn on the computer. If you have an external hard disk, turn on the scanner, external hard disk (which should be first on the daisy chain), and any other SCSI devices you plan to use. Wait a few seconds; then turn on the computer.
Proof Sign-off: K. Nishi D. Grady _______ _______ Ginger Rev.C A5 size 97/07/23 R Chapter 2 Pass 2, DR Chapter 2 Scanner Basics Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Scanner errors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Removing the Document Cover for Oversized Documents . . 2-6 Using the Document Guide . . . . . . . . . . . . . . . . . . . .
L Ginger Rev.C A5 size 97/07/23 Chapter 2 Pass 2, DR Lights and Buttons The scanner has three indicator lights and two buttons. ERROR light READY light OPERATE light 01-04 OPERATE button RESET button OPERATE light (green) Comes on when the scanner is turned on. READY light (green) Comes on when the scanner is ready to scan images. This light flashes during scanning.
Ginger Rev.C A5 size 97/07/23 R Chapter 2 Pass 2, DR Note: ❑ Pressing the Reset button during scanning stops the scanner and may cause an error in the scanning software. ❑ The Reset button may not work if two computers are connected to the scanner and the computer with the bidirectional parallel interface is not turned on. Scanner errors If an error occurs, the scanner stops operating and the READY and ERROR lights show the type of error. See page 4-2, “Determining the Type of Error,” for details.
L Ginger Rev.C A5 size 97/07/23 Chapter 2 Pass 2, DR Scanning Before scanning a document: Remember to respect the rights of copyright owners. Do not scan published text or images without first checking the copyright status. 1. Turn on the scanner by pressing the OPERATE button. The OPERATE light comes on. 01-07 2. Turn on the computer and make sure that the scanner’s READY light is on. Open the document cover.
Ginger Rev.C A5 size 97/07/23 R Chapter 2 Pass 2, DR 3. Place the document on the document table, with the side to be scanned down. Make sure that the document is aligned in the top-left corner (when facing the inside of the cover). 03-01 4. Close the document cover gently so that the document does not move.
L Ginger Rev.C A5 size 97/07/23 Chapter 2 Pass 2, DR Note: ❑ Make sure that the document is flat against the glass surface so that the image is properly focused. Also make sure to close the document cover. This prevents interference from external light. ❑ Always keep the document table clean. See “Troubleshooting and Maintenance,” Chapter 4, for information on cleaning the scanner. ❑ Do not leave photographs on the document table for an extended period of time; they may stick to the glass.
Ginger Rev.C A5 size 97/07/23 R Chapter 2 Pass 2, DR Note: When scanning with the cover removed, make sure you cover any exposed areas of the document table to prevent interference from external light. c Caution: Do not force the cover off the scanner or lift the cover from in front of the cover hinge. This can cause damage to the cover. Reattach the document cover by pushing straight down on the back of it until it clicks into place.
L Ginger Rev.C A5 size 97/07/23 Chapter 2 Pass 2, DR Using the Document Guide Make sure you have everything shown below, before reading this section. guide During the scanning operation, the position of the optical reader shifts very slightly as it scans from one side to another. This is normal, and many scanners include a feature to adjust for this shift.
Ginger Rev.C A5 size 97/07/23 R Chapter 2 Pass 2, DR 1. Install the pins in the scanner’s screw holes through the document guide’s holes. The guide pin screws into the left hole and the adjust pin screws into the right hole. adjust pin 04-121 guide pin 2. Lay the grid document guide on the document table with the document guide holes over the screw holes in the scanner. Make sure the larger document guide hole is on the right (when facing the inside of the cover). +0.2 +0.1 0 -0.1 -0.
L Ginger Rev.C A5 size 97/07/23 Chapter 2 Pass 2, DR 3. Lift up the document guide and insert your document, image, or picture under the guide. Align your document with the guides grid lines. Repeat this step for every document you want to scan, placing one document next to another. g-009 4. Close the cover and scan according to the directions in your software manual.
Ginger Rev.C A5 size 97/07/23 R Chapter 2 Pass 2, DR 2. Lay your document on the guide with the side to be scanned facing up. After aligning the document to the proper position, use the tape to secure the document in place. Repeat this step for every document you want to scan, placing one document next to another. g-011 3. Install the pins in the scanner’s screw holes through the document guide’s holes. The guide pin screws into the left hole and the adjust pin screws into the right hole.
L Ginger Rev.C A5 size 97/07/23 Chapter 2 Pass 2, DR 4. Turn the document guide over, and lay it on the document table with the document guide holes over the screw holes in the scanner. Make sure the larger document guide hole is on the right and your document faces down. +0.2 +0.1 0 -0.1 -0.2 5. Close the cover and scan according to the directions in your software manual. Note: If the scanned image appears slanted, turn the adjust pin using a screwdriver to correct the angle of the document.
Ginger Rev.C A5 size 97/07/23 R Chapter 2 Pass 2, DR The third, and probably most precise way to use the document guides is described below. This method also requires tape. 1. Install the pins in the scanner’s screw holes through the document guide’s holes. The guide pin screws into the left hole and the adjust pin screws into the right hole. 04-121 2. Lay the grid document guide on the document table with the document guide holes over the screw holes in the scanner.
L Ginger Rev.C A5 size 97/07/23 Chapter 2 Pass 2, DR 3. Open EPSON TWAIN Pro as described in your software manual, make the following settings and click Preview: Document Source: Flatbed Image Type: 256 Grayscale Destination: LineWork Scan Resolution: 800 dpi 4. Make a marquee in the preview window to include the document guide’s scale A and B, and click Zoom Preview.
Ginger Rev.C A5 size 97/07/23 R Chapter 2 Pass 2, DR 5. Move the marquee to match its left edge with the left edges of the scales. 07152 6. Click the Scan button. 7. Compare the left edges of the scales on the scanned image; the starting points of the scales should match exactly. If both scales start at the same line (for example 0), skip to step 11. Otherwise go to the next step.
L Ginger Rev.C A5 size 97/07/23 Chapter 2 Pass 2, DR 8. See the left edges of the scales of the scanned image. Every line of the scale that is missing is equal to 0.4 for mathematical purposes. Then calculate the adjustment angle using the following equation. The adjusting angle = (scale A - scale B) / 4 For example: If scale A starts at line 0, then 0 x 0.4 = 0; the value for scale A = 0 If scale B starts at line 2, then 2 x 0.4 = 0.8; the value for scale B = 0.8 (0 - 0.8)/4 = -0.
Ginger Rev.C A5 size 97/07/23 R Chapter 2 Pass 2, DR 11. Remove the document guide. g-017 12. Lay the clear document guide on the document table with the document guide holes over the screw holes in the scanner. Make sure the larger document guide hole is on the right when facing the inside of the cover.
L Ginger Rev.C A5 size 97/07/23 Chapter 2 Pass 2, DR 13. Lay your document on the clear document guide with the side to be scanned facing up. g-019 14. Lay the grid document guide on top of your document, with the document guide holes over the screw holes in the scanner. Make sure the larger document guide hole is on the left when facing the inside of the cover.
Ginger Rev.C A5 size 97/07/23 R Chapter 2 Pass 2, DR 15. Make sure your document is aligned with the grids on the grid document guide. After aligning the document to the proper position, use tape to secure the document in place. Repeat this step for every document you want to scan, placing one document next to another. g-021 16. Remove the grid document guide.
L Ginger Rev.C A5 size 97/07/23 Chapter 2 Pass 2, DR 17. Turn the clear document guide over, and lay it on the document table with the document guide holes over the screw holes in the scanner. Make sure the larger document guide hole is on the right and your document faces down. g-024 18. Close the cover and scan according to the directions in your software manual.
Proof Sign-off: K. Nishi D. Grady _______ _______ Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR Chapter 3 Options The Transparency Unit . . . . . . . . . . . . . . . . . . . Unpacking the Transparency Unit . . . . . . . . . . Installing the Transparency Unit . . . . . . . . . . . Using the film holders and reflective document mat Placing transparencies and oversized film . . . . . Adjusting the angle of the transparency guide . . . . . . . . . . . . . . . . . . . . . . . . . .
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR For information on the Transparency Unit, see the following. For information on the Auto Document Feeder, see page 3-16. The Transparency Unit The Transparency Unit (B81310✽) enables EPSON scanner owners to scan transparencies, strips of negatives or positives, and slides in full color. You can also scan normal reflective (paper) documents with the Transparency Unit installed.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR Removing the shipping screw To prevent damage during shipping, a shipping screw is attached to the Transparency Unit. Remove this screw before you attempt to use the Transparency Unit. 1. Turn the unit so the glass side faces up. 2. Remove both shipping screws as shown below. 04-07 3. Secure the screws you just removed in the storage holes towards the center of the scanner, as shown below.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR Note: ❑ Before transporting the scanner, remove the Transparency Unit and replace the shipping screws in the outer, transportation holes. ❑ If the unit’s lamp assembly is not in its home position, you cannot replace the shipping screws. If this is the case, reattach the unit to the scanner, close the unit, and turn the scanner on; the unit’s lamp assembly then returns to its home position. Then turn off the scanner and remove the Transparency Unit.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR 3. Align the pins of the unit with the holes of the scanner, and then lower the unit until it rests securely on the scanner with the pins in the holes. 04-10 4. Close the Transparency Unit. 5. Connect the Transparency Unit’s connector to the option connector at the back of the scanner. 04-11 c Caution: Do not put heavy objects on the Transparency Unit; otherwise the unit may be damaged.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR Installing the transparency guide Follow the steps below to install the transparency guide, which is required to use all of the film holders and to scan transparencies. 1. Open the Transparency Unit. 2. Insert the guide pin and the adjust pin. Make sure the adjust pin’s arrow faces directly towards the center of the guide pin.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR To scan slides or strips of negative or positive film, see the following section. To scan transparencies, see page 3-14. To scan normal documents with the transparency guide installed, see page 3-13. Using the film holders and reflective document mat Four film holders for scanning film, and a reflective document mat for scanning normal paper documents are included with this unit.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR Note: ❑ Wipe the glass of the Transparency Unit, the scanner’s document table, and the narrow window near the mounting bracket with a soft, dry cloth before scanning transparencies. ❑ Your scanner software automatically controls the operation of the Transparency Unit. Loading 35 mm slides 1. Load slides in the 35 mm slide holder face down, as shown below. Repeat this step for all the slides you scan. f-003 2.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR Loading strips of negative or positive film 1. Place the 35 mm filmstrip holder on a flat surface, and remove a strip cover. f-006 f-007 2. Insert a strip of film in the filmstrip holder face down.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR 3. Replace the strip cover that you removed in step 1. Repeat steps 1 through 3 for all the filmstrips you scan. f-009 4. Place the filmstrip holder on the document table and align it with the notch on the transparency guide as shown below. f-011 Loading medium format film 1. Place the medium format film holder on a flat surface, and open a strip cover.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR 2. Insert the film in the holder face down. f-014 3. Close the cover. Repeat steps 1 through 3 for all the film you scan. f-015 4. Place the holder on the document table, and align it with the notch on the transparency guide, as shown below.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR Loading 4" × 5" film 1. Place the 4" x 5" film holder on a flat surface, and open a cover. f-017 2. Insert the film in the holder face down. f-019 3. Close the cover. Repeat steps 1 through 3 for all the film you scan.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR 4. Place the holder on the document table, align it with the notch on the transparency guide, as shown below. f-021 Loading normal documents with the Unit installed To scan normal documents with the Transparency Unit installed, always insert the reflective document mat included with this unit as described below. 1. Open the Transparency Unit and remove the transparency guide from the scanner’s document table if necessary. 2.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR 3. Place your document on the document table and close the Transparency Unit. 04-39 To remove the reflective document mat, slide it up and out of the slots on the Transparency Unit. Placing transparencies and oversized film To place transparencies or film that is larger than the guides on the document table, put the transparency or film directly on the document table and align it with the notch on the transparency guide, as shown below.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR Note: Make sure the unit is completely closed; otherwise, an option error results and you cannot scan the document. If a color stripe appears when scanning film The optical phenomenon where color stripes appear is called Newton’s ring. This occurs when two, very thin membrances such as film surfaces or soap bubble surfaces meet. If this phenomenon occurs, try scanning the film upside down. This may elminate the effect of Newton’s ring.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR The Auto Document Feeder The Auto Document Feeder (B81311✽) allows you to automatically load multiple-page documents into your scanner. This document feeder is particularly useful for OCR (optical character recognition) scanning, or for creating an image database. Unpacking the Auto Document Feeder When you first open the package, make sure that the following items are included. Contact your EPSON dealer if anything is missing or damaged.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR Installing the Auto Document Feeder Before installing the Auto Document Feeder, be aware that: ❑ The Auto Document Feeder is heavy, so you may need to have someone help you lift it. ❑ The Auto Document Feeder is large, so you should clear the space around the scanner. Follow the steps below to install the Auto Document Feeder on your EPSON scanner. 1. Make sure your scanner is turned off, and unplug the scanner’s power cable. 2.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR 3. Insert the installation screws that come with the scanner into the holes in the back of the scanner and secure them as shown below. 04-42 4. Place the two knobs that are enclosed with the Auto Document Feeder beside the scanner.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR 5. Align the screws with the holes of the Auto Document Feeder. Slide the holes of the Auto Document Feeder over the screws. 04-44_1 Note: The Auto Document Feeder is heavy, so you may need to have someone help you lift it. 6. Secure the knobs to the ends of the screws.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR 7. Attach the Auto Document Feeder’s connecter to the scanner’s option interface. new-1 8. Peel off the backing from the stopper and from the paper out support, which are provided with the Auto Document Feeder. Then attach the stopper and paper out support to the scanner as shown below. 04_09 9. Close the Auto Document Feeder.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR Installing the PageManager software The Presto! PageManager software that comes with the GT-12000 scanner provides you with many interesting and useful features including software control of the scan direction so that both sides of a double-side scan come out the same direction. To install the PageManager software: For Windows 95; Insert the CD-ROM into the CD-ROM drive and click Start and Run. Then type D:\SETUP.EXE, and press the Enter key.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR 1. Slide the edge guides all the way to the outside. 04-48 2. Insert the paper stack into the Auto Document Feeder until it meets resistance. Make sure that the side you want to scan faces up. Then adjust the edge guides to match the size of your paper. If your document is in portrait orientation (meaning the top and bottom edges are shorter than the side edges), insert the document with the bottom edge closest to the document feed path.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR If your document is in landscape orientation (meaning the top and bottom edges are longer than the side edges), insert the document with the left edge closest to the document feed path. 04-49 Note: ❑ Make sure the side of document you want to scan faces up. ❑ If you load multiple pages in the Auto Document Feeder, the Feeder will feed from the bottom.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR Loading documents manually You can load documents manually even when the Auto Document Feeder is installed. To load a document manually, lift the Auto Document Feeder and place the document on the document table. Then lower the Automatic Document Feeder and scan the document as described on page 2-4. Note: ❑ Opening the Auto Document Feeder while scanning is in progress will result in an option error and may result in a paper feeding error.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR 3. Determine the direction of scanning using PageManager. For details on using PageManager, see the online help that comes with the software. 4. Make your settings in EPSON TWAIN Pro and click the Scan button. See Chapter 3 of the EPSON TWAIN Pro User’s Guide for details on making EPSON TWAIN Pro settings. Then click Scan. Scanning only part of an image To scan just a part, or parts of an image, follow the steps below. 1.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR 7. Make your settings in EPSON TWAIN Pro and click the Scan button. See Chapter 3 of the EPSON TWAIN Pro User’s Guide for details on making EPSON TWAIN Pro settings. 8. Click Scan to scan a single marquee, or click Scan All to scan multiple marquees. Fixing paper jams in the Auto Document Feeder If a paper jam occurs, first open the Auto Document Feeder’s cover, then determine where the paper jam occured.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR If paper jams at the feeder position: Open the jam-release cover and slowly pull the jammed paper out of the feeder mechanism. (Be careful not to pull too hard; otherwise the paper may tear, making it more difficult to remove.) 04_13 If paper jams at the paper eject position: Open the jam-release cover and slowly pull the jammed paper out of the feeder mechanism.
Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR After removing the jammed paper, close the Auto Document Feeder cover and reset the scanner by turning it off and on again. Adjusting the loading position of the Document Feeder If your document feeds too high or low when using the Auto Document Feeder, adjust the position using the adjustment dial.
Ginger Rev.C A5 size 97/07/23 R Chapter 3 Pass 3, DR If the lower side of the scanned image is missing If the document feeds past the proper position on the document table, turn the dial counterclockwise to a lower number. The position changes in 1 mm increments. 3 4 5 6 05-09 mm 7 5 -4 -3 6- 1 0 12 2- 3 4 5 6 7 -7 - mm 5 -4 -3 6- 1 0 12 2- -7 - Note: This problem occurs when the stopper is not installed, or the stopper is not positioned properly on the document table.
L Ginger Rev.C A5 size 97/07/23 Chapter 3 Pass 3, DR Document conditions Make sure of the following before feeding a document: ❑ Ink on the document is dry. ❑ The document has no holes, is not ripped or wrinkled, and has no articles attached to it. ❑ The document has no staples or other objects attached that may damage the feeder mechanism. ❑ The document has no folds closer than 8 mm to its edges. ❑ The document is not a multipart form or bound. ❑ The document has no rear carbon coating.
Proof Sign-off: K. Nishi D. Grady Ginger Rev.C _______ _______ A5 size 97/07/24 R Chapter 4 Pass 0, DR Chapter 4 Troubleshooting and Maintenance Determining the type of Error . . . . . . . . . . . . . . . . . . . 4-2 Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . 4-4 Maintaining the Scanner . . . . . . . . . . . . . . . . . . . . . . 4-9 Replacing the fluorescent lamps . . . . . . . . . . . . . . . .
L Ginger Rev.C A5 size 97/07/24 Chapter 4 Pass 0, DR Determining the type of Error The problems you may have while using the scanner often involve the operation of your software and computer.
Ginger Rev.C A5 size 97/07/24 R Chapter 4 Pass 0, DR Command error The scanner has received incorrect commands from your scanning software. If this type of error occurs, try to rescan the document. The scanner returns to normal when it receives correct commands. Normally you do not need to restart the scanner. Interface error The interface setup is wrong, or the scanner is not properly connected to the computer. If this type of error occurs, check the interface connection.
L Ginger Rev.C A5 size 97/07/24 Chapter 4 Pass 0, DR Option error This indicates a problem such as a paper jam with an installed option. Check any installed options and carefully remove any jammed paper, if necessary. Problems and Solutions The OPERATE light does not come on. Make sure the power cable is correctly plugged into the scanner and the power outlet. The READY light does not come on. Make sure the scanner is correctly connected to the computer and that the computer is turned on.
Ginger Rev.C A5 size 97/07/24 R Chapter 4 Pass 0, DR The scanner software does not work properly. Be sure you have correctly installed your software. Make sure that your computer system meets the requirements, such as the operating system version, specified for your software. Also, make sure that your software supports this model of scanner and that you correctly installed the software. (See your software manuals.) Confirm that the computer has enough memory for your software.
L Ginger Rev.C A5 size 97/07/24 Chapter 4 Pass 0, DR The edges of the document are missing from the scanned output. The document table has non-readable areas around the edges. If part of your document extends beyond the maximum limits marked on the document table edge guides, you may have to reposition your document so that the image you want to scan is within the readable area. Color is patchy or distorted at the edges of the image.
Ginger Rev.C A5 size 97/07/24 R Chapter 4 Pass 0, DR Straight lines in the image are jagged. The document may be placed at an angle on the document table. Align it so that the horizontal and vertical lines are carefully aligned with the scales on the top and side of the document table. The image does not look the same as the original. Try different combinations of image settings using your scanner software.
L Ginger Rev.C A5 size 97/07/24 Chapter 4 Pass 0, DR Colors on your monitor are different from those in the original image. Check the image settings in your scanner software, especially data format (bits/pixel/color), gamma correction, and color correction. Try a different combination of these settings. Check the color matching and color management capabilities of your computer, display adapter, and software. Some computers can change the color palette to adjust colors on your screen.
Ginger Rev.C A5 size 97/07/24 R Chapter 4 Pass 0, DR Check that your software is properly installed and set up for your printer. (See your software manual.) Maintaining the Scanner To keep your scanner operating at its best, you should clean it periodically. Before cleaning, unplug the power cable. Clean the outer case with mild detergent diluted in water. If the glass of the document table gets dirty, clean it with a soft dry cloth.
L Ginger Rev.C A5 size 97/07/24 Chapter 4 Pass 0, DR Replacing the fluorescent lamps The luminosity of the fluorescent lamps declines over time. If the lamps break or become too dim to operate normally, the scanner stops working and both the READY and ERROR lights flash. When this happens, the lamp assembly must be replaced. For details, contact your dealer. c Caution: Never open the case of the scanner. If you think repairs or adjustments are necessary, consult your dealer.
Ginger Rev.C A5 size 97/07/24 R Chapter 4 Pass 0, DR Note: If the scanner is broken, the carriage may not automatically return to the home position. If it does not, raise the right of the scanner (when facing the underside of the cover) and hold it up until the carriage comes to rest at the left of the scanner. Then turn the transportation lock screw to the locked position.
L Ginger Rev.C A5 size 97/07/24 Chapter 4 Pass 0, DR Video cards A video card that is sufficient for text may not be good enough for displaying graphic images, especially in color. If all your scanned images look coarse on your monitor, you may want to upgrade your video card. You will need 24-bit color, also called true color or millions of colors, to make the highest quality image reproductions. Monitors The resolution of your monitor, of course, also affects the quality of the image you see.
Proof Sign-off: K. Nishi D. Grady Ginger Rev.C _______ _______ A5 size 97/07/23 R Appendix A Pass 0, DR Appendix A Technical Specifications Scanner Specifications Scanning . . . . . Electrical . . . . . Environmental . . Safety approvals . Source document Parallel interface . SCSI interface . . Initialization Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L Ginger Rev.C A5 size 97/07/23 Appendix A Pass 0, DR Scanner Specifications Scanning Scanner type: Flatbed, color Photoelectric device: Color CCD line sensor Effective pixels: 9760 dots by 13760 pixels at 800 dpi, 100% Document size: 310 mm × 437 mm (12.2 inches × 17.2 inches) A3 or US B size (The reading area can be specified from the software.
Ginger Rev.C A5 size 97/07/23 Weight: R Appendix A Pass 0, DR Approx. 20 kg (44.1 lb) Electrical Input voltage range 100−120 V model 220−240 V model AC 90 to 132 V AC 198 to 264 V Rated frequency 50 to 60 Hz Input frequency 49.5 to 60.5 Hz Rated current Power consumption 1.2 A 0.7 A Approx. 60W, 75 W maximum with optional unit Note: Check the label on the back of the scanner for the voltage of your scanner.
L Ginger Rev.C A5 size 97/07/23 Appendix A Pass 0, DR Environmental Temperature: Operation 5° C to 35° C (41° F to 95° F) Storage –25° C to 60° C (–13° F to 140° F) Humidity: Operation 10% to 80%, without condensation Storage 10% to 85%, without condensation Operating conditions: Ordinary office or home conditions. Extreme dust should be avoided. Operation under direct sunlight or near a strong light source should be avoided. Note: Specifications are subject to change without notice.
Ginger Rev.C A5 size 97/07/23 R Appendix A Pass 0, DR Source document Reflective type: Opaque documents with smooth surfaces Transparency type: Reversal film, Negative film (Optional transparency unit is required.
L Ginger Rev.C A5 size 97/07/23 Appendix A Pass 0, DR SCSI interface Interface type: ANSI X3T9.2/375R Revision 10L (SCSI) Functions: BUS FREE phase ARBITRATION phase SELECTION/RESELECTION phase COMMAND phase (Logical Unit number is fixed to 0 and command link function is not supported.) DATA phase Data in phase Data out phase STATUS phase MESSAGE phase MESSAGE IN phase MESSAGE OUT phase ATTENTION condition RESET condition Logic level: TTL compatible Electrical standard: ANSI X3T9.
Ginger Rev.C A5 size 97/07/23 R Appendix A Pass 0, DR Initialization Methods The scanner can be initialized (returned to a fixed set of conditions) in the following ways: Hardware initialization * The scanner is turned on. * The scanner receives an INIT signal from the parallel interface: pin 31 goes LOW. * The scanner receives a SCSI Reset signal from the SCSI interface. Software initialization * Software sends the ESC @ (initialize the scanner) command.
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Proof Sign-off: Nishi Grady _______ _______ Ginger Rev.C A5 size 07-23-97 R Appendix B Pass 0 Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users . . . . B-2 For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . B-4 For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . B-5 For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . B-5 For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . .
L Ginger Rev.C A5 size 07-23-97 Appendix B Pass 0 If your scanner is not operating properly and you cannot solve your problem with the troubleshooting information in this guide and online help, contact customer support services for assistance. We will be able to help you much more quickly if you are able to give the exact information indicated below. Serial number of your scanner: (The serial number label is on the back of the scanner.
Ginger Rev.C A5 size 07-23-97 R Appendix B Pass 0 Customer Support Our Customer Support team can provide the following services: ❑ Technical information on installing, configuring, and operating your EPSON products ❑ Arranging for faulty EPSON products to be repaired within the warranty period For information on contacting our Customer Support team, please see the Service and Support Information booklet that came with your EPSON product.
L Ginger Rev.C A5 size 07-23-97 Appendix B Pass 0 World Wide Web If you can connect to the Internet and have a Web Browser, you can access EPSON’s World Wide Web site at http://www.epson.com. Here you will find information on the latest EPSON products, software drivers, and answers to frequently asked questions. For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service.
Ginger Rev.C A5 size 07-23-97 R Appendix B Pass 0 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located. Many types of queries are answered here.
L Ginger Rev.C A5 size 07-23-97 Appendix B Pass 0 Electronic bulletin board system An electronic bulletin board system (BBS) is also available to obtain scanner information and the latest versions of scanner drivers.
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EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. EPSON UK LTD. 20770 Madrona Ave. Campus 100, Maylands Avenue, P.O. Box 2842 Hemel Hempstead, Herts, Torrance, CA 90509-2842 HP2 7TJ, U.K. Phone: (800) 922-8911 Phone: (+44) 01442 61144 Fax: (310) 782-5220 Fax: (+44) 01442 227227 EPSON DEUTSCHLAND GmbH EPSON FRANCE S.A. Zülpicher Straße 6, 68 bis, rue Marjolin 40549 Düsseldorf Germany 92300, Levallois-Perret, France Phone: (0211) 56030 Phone: 33.1.40.87.37.