Operation Manual

EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our clients
have access to advice. Operators on the Helpdesk can aid you in
diagnosing hardware and software problems. They can also advise you
on the latest EPSON products and where the nearest dealer or service
agent is located. Many types of queries are answered here.
The Helpdesk numbers are:
Phone: [phone]
Fax: [phone]
We encourage you to have all the relevant information on hand when you
ring. The more information you prepare, the faster we can help solve the
problem. This information includes the User’s Guide for your EPSON
product, type of computer, operating system, application programs, and
any other information you feel is required.
For Singapore Users
Contact the telephone and fax numbers below:
Phone: [phone]
Fax: [phone]
For Hong Kong Users
To obtain technical support as well as other after-sales services, users are
welcome to contact EPSON Hong Kong Limited.
Internet home page
EPSON Hong Kong has established a local home page in both Chinese
and English on the Internet to provide users with the following
information:
❑
Product information
❑
Answers to Frequently Asked Questions (FAQs)
❑
Latest versions of EPSON scanner drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk.
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A5 size Appendix B
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Contacting Customer Support
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