Operation Manual

Command error

The scanner has received incorrect commands from your

scanning software.

If this type of error occurs, try to rescan the document. The

scanner returns to normal when it receives correct commands.

Normally you do not need to restart the scanner.

Interface error

The interface setup is wrong, or the scanner is not properly

connected to the computer.

If this type of error occurs, check the interface connection. Then

push the RESET button or turn the scanner off and back on.

Fatal error

This indicates one of the following problems:

❑

One or more fluorescent lamps need to be replaced.

❑

The transportation lock lever is not released.

❑

The scanner is broken.

❑

There is a problem, such as an open cover, with the

optional transparency unit or the optional automatic

document feeder.

Check that the transportation lock lever is released and check

any installed options, then push the RESET button. If the

scanner still does not operate properly, try turning the scanner

off and then back on. If the scanner still does not operate

properly, or if this error occurs repeatedly, consult your dealer.

Ginger Rev.C

A5 size Chapter 4

97/07/24 Pass 0, DR

Troubleshooting and Maintenance

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