User Manual
Table Of Contents
- Contents
- Introduction to Your Projector
- Setting Up the Projector
- Using the Projector on a Network
- Using Basic Projector Features
- Turning On the Projector
- Turning Off the Projector
- Setting the Date and Time
- Selecting the Language for the Projector Menus
- Adjusting the Image Height
- Image Shape
- Resizing the Image with the Zoom Ring
- Focusing the Image Using the Focus Ring
- Remote Control Operation
- Selecting an Image Source
- Projection Modes
- Image Aspect Ratio
- Color Mode
- Controlling the Volume with the Volume Buttons
- Projecting a Slideshow
- Adjusting Projector Features
- Shutting Off the Picture and Sound Temporarily
- Stopping Video Action Temporarily
- Zooming Into and Out of Images
- Projector Security Features
- Projector Identification System for Multiple Projector Control
- Projecting Two Images Simultaneously
- Scheduling Projector Events
- Copying Menu Settings Between Projectors
- Adjusting the Menu Settings
- Using the Projector's Menus
- Image Quality Settings - Image Menu
- Input Signal Settings - Signal Menu
- Projector Feature Settings - Settings Menu
- Projector Setup Settings - Extended Menu
- Projector Network Settings - Network Menu
- Projector Setup Settings - ECO Menu
- Projector Information Display - Info Menu
- Projector Reset Options - Reset Menu
- Maintaining and Transporting the Projector
- Solving Problems
- Projection Problem Tips
- Projector Light Status
- Using the Projector Help Displays
- Solving Image or Sound Problems
- Solutions When No Image Appears
- Solutions When Image is Incorrect Using the USB Display Function
- Solutions When "No Signal" Message Appears
- Solutions When "Not Supported" Message Appears
- Solutions When Only a Partial Image Appears
- Solutions When the Image is Not Rectangular
- Solutions When the Image Contains Noise or Static
- Solutions When the Image is Fuzzy or Blurry
- Solutions When the Image Brightness or Colors are Incorrect
- Solutions to Sound Problems
- Solving Projector or Remote Control Operation Problems
- Solutions When a Battery Message Appears
- Solving Network Problems
- Solutions When Wireless Authentication Fails
- Solutions When You Cannot Access the Projector Through the Web
- Solutions When Network Alert E-Mails are Not Received
- Solutions When You Cannot Connect Using Screen Mirroring
- Solutions When the Image Contains Static During Network Projection
- Solutions When the Image or Sound Contains Static During Screen Mirroring
- Where to Get Help (U.S. and Canada)
- Where to Get Help (Latin America)
- Technical Specifications
- General Projector Specifications
- Projector Lamp Specifications
- Remote Control Specifications
- Projector Dimension Specifications
- Projector Electrical Specifications
- Projector Environmental Specifications
- Projector Safety and Approvals Specifications (U.S. and Canada)
- Supported Video Display Formats
- USB Display System Requirements
- Notices
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6. Press Enter to view the solutions.
7. When you are finished, do one of the following:
• To select another problem to solve, press Esc.
• To exit the help system, press Home.
Parent topic: Solving Problems
Solving Image or Sound Problems
Check the solutions in these sections if you have any problems with projected images or sound.
Solutions When No Image Appears
Solutions When Image is Incorrect Using the USB Display Function
Solutions When "No Signal" Message Appears
Solutions When "Not Supported" Message Appears
Solutions When Only a Partial Image Appears
Solutions When the Image is Not Rectangular
Solutions When the Image Contains Noise or Static
Solutions When the Image is Fuzzy or Blurry
Solutions When the Image Brightness or Colors are Incorrect
Solutions to Sound Problems
Parent topic: Solving Problems
Solutions When No Image Appears
If no image appears, try the following solutions:
• Make sure the lens cover is open all the way.
• Press the A/V Mute button on the remote control to see if the image was temporarily turned off.
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Press the projector's power button to wake it from standby or sleep mode. Also see if your connected
computer is in sleep mode or displaying a blank screen saver.
• Press the Menu button. If the projector menu displays, there may be a problem with the connected
video source, cable connection, or port.
• Check the settings on the Signal menu to make sure they are correct for the current video source.