User's Guide NPD5471-03 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Making Wi-Fi Settings from the Control Panel. . . . .25 Making Wi-Fi Settings Manually. . . . . . . . . . . . . 26 Making Wi-Fi Settings by Push Button Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Making Wi-Fi Settings by PIN Code Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Making Wi-Fi Direct Settings. . . . . . . . . . . . . . . 28 Making Advanced Network Settings from the Control Panel. . . . . . . . . . .
User's Guide Contents Inserting and Removing a Memory Card. . . . . . . . .58 Scanning from Smart Devices. . . . . . . . . . . . . . . . 103 Installing Epson iPrint. . . . . . . . . . . . . . . . . . . 103 Scanning Using Epson iPrint. . . . . . . . . . . . . . .103 Managing Contacts Registering Contacts. . . . . . . . . . . . . . . . . . . . . . . 60 Registering Grouped Contacts. . . . . . . . . . . . . . . . 61 Register Contacts on a Computer. . . . . . . . . . . . . .
User's Guide Contents Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Running Web Config on a Web Browser. . . . . . 161 Running Web Config on Windows. . . . . . . . . . 161 Running Web Config on Mac OS. . . . . . . . . . . .161 Windows Printer Driver. . . . . . . . . . . . . . . . . . . . 162 Making Operation Settings for the Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 163 Mac OS Printer Driver. . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Power and Control Panel Problems. . . . . . . . . . . . 188 Power Does Not Turn On. . . . . . . . . . . . . . . . . 188 Power Does Not Turn Off. . . . . . . . . . . . . . . . . 188 Power Turns Off Automatically. . . . . . . . . . . . . 188 LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 189 Cannot Print from a Computer. . . . . . . . . . . . . . . 189 When You Cannot Make Network Settings. . . . . . 190 Cannot Connect from Devices Even Though Network Settings are No Problem.
User's Guide Contents Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 215 Printer Specifications. . . . . . . . . . . . . . . . . . . . 215 Scanner Specifications. . . . . . . . . . . . . . . . . . . 216 Interface Specifications. . . . . . . . . . . . . . . . . . . 216 Fax Specifications. . . . . . . . . . . . . . . . . . . . . . .216 Network Function List. . . . . . . . . . . . . . . . . . . 217 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
User's Guide About This Manual Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or OS X El Capitan. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or more people should assume the correct positions as shown below. Safety Instructions for Ink ❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink bottle caps. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water.
User's Guide Important Instructions ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position. Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction.
User's Guide Printer Basics Printer Basics Part Names and Functions A ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. B ADF edge guide Feeds originals straight into the printer. Slide to the edges of the originals. C ADF input tray Feeds originals automatically. D ADF output tray Holds originals ejected from the ADF. E Paper cassette 1 Loads paper. F Paper cassette 2 A Edge guide Feeds the paper straight into the printer.
User's Guide Printer Basics B Rear paper feed slot Load one sheet of paper at a time by hand. C Output tray Holds the ejected paper. D Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. E Paper cassette Loads paper. F Paper cassette cover Prevents foreign substance from entering the paper cassette. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Control panel Operates the printer.
User's Guide Printer Basics A Scanner unit Scans placed originals. Open when removing jammed paper inside the printer. B Print head (under this section) Fires ink. C Ink reservoir tank (Ink tank) Supplies ink to the print head. D Ink tank unit Contains the ink tanks. A Rear cover 2 Remove when removing jammed paper. B Rear cover 1 Open when replacing the maintenance box or removing jammed paper. C AC inlet Connects the power cord. D LINE port Connects a phone line. E EXT.
User's Guide Printer Basics Control Panel Buttons and Lights A Turns the printer on or off. Unplug the power cord when the power light is off. B Displays the home screen. C Pauses the current job and allows you to interrupt another job. Press this button again to restart a paused job. D Resets the current settings to user default settings. If user default settings have not been made, resets to the factory default. E Stops the current operation. F - Displays menus and messages.
User's Guide Printer Basics Printer Information Displays the status of the consumables and any errors that have occurred in the printer. Select the error from the list to display the error massage. Job Monitor Displays a list of ongoing jobs and jobs waiting to be processed. You can also cancel jobs. Job History Displays the job history. If a job has failed, an error code is displayed in the history. Job Storage Select Inbox to display the received faxes stored in the printer's memory.
User's Guide Printer Basics Indicates the number of unprocessed or unread received faxes. This icon is displayed on the fax mode icon. When the number of faxes exceeds 10, the icon changes to 10+. For more details, see the section that describes the display when a received fax has not been processed. Indicates that the printer is connecting to a wireless (Wi-Fi) or wired (Ethernet) network. Turns on while the printer is connected to a wired (Ethernet) network.
User's Guide Printer Basics Enters a space. Deletes a character to the left. Enters a character. Enters a pause (pauses for three seconds) while dialing. A hyphen (-) is entered as the pause mark. Presets Mode You can register frequently used copy, fax, and scan settings as presets. To register a preset, select Presets from the home screen, select Add New, and then select the feature for which you want to register a contact. Make the necessary settings, press Save, and then enter a name for the preset.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Related Information & “Setting Items for Advanced Network Settings” on page 30 Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
User's Guide Network Settings Related Information & “Making Wi-Fi Settings Manually” on page 26 & “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 27 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 28 Wi-Fi Direct Connection Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly.
User's Guide Network Settings Note: ❏ Only one device can connect to the printer in Wi-Fi Direct mode. ❏ Since Wi-Fi Direct mode is a temporary connection method, we recommend connecting by Wi-Fi if you want to use the device continuously. Related Information & “Making Wi-Fi Direct Settings When Wi-Fi Is Enabled (Wi-Fi Direct Mode)” on page 30 Connecting to a Computer We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
User's Guide Network Settings ❏ Mac OS Select the connection type. Follow the on-screen instructions. The necessary software is installed. Connecting to a Smart Device You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.
User's Guide Network Settings & “Making Wi-Fi Direct Settings” on page 28 Making Wi-Fi Settings Manually You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point. Note: If you are using an access point with its default settings, the SSID and password are on the label.
User's Guide Network Settings 9. Press Done to finish. Note: If you fail to connect, load A4 size plain paper, and then press the button to print a connection report. Related Information & “Checking the Network Connection Status” on page 32 & “When You Cannot Make Network Settings” on page 190 Making Wi-Fi Settings by Push Button Setup (WPS) You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method.
User's Guide Network Settings 7. Press OK. Related Information & “Checking the Network Connection Status” on page 32 & “When You Cannot Make Network Settings” on page 190 Making Wi-Fi Settings by PIN Code Setup (WPS) You can automatically connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point. 1. Press 2. Select Wi-Fi Setup. 3.
User's Guide Network Settings c Important: When you connect from the computer or smart device to the printer using the Wi-Fi Direct connection, the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication is established between them. Since the computer or smart device is automatically connected to the other connectable Wi-Fi network if the printer is turned off, it is not connected to the previous Wi-Fi network again if the printer is turned on.
User's Guide Network Settings Making Wi-Fi Direct Settings When Wi-Fi Is Enabled (Wi-Fi Direct Mode) c Important: Since the printer is disconnected from the Wi-Fi network when it is connected in Wi-Fi Direct mode, you cannot use the printer over the Wi-Fi network. If you disconnect the connection in Wi-Fi Direct mode, the printer is reconnected to the previous Wi-Fi network. The connection method for Wi-Fi Direct mode is much the same as Simple AP mode.
User's Guide Network Settings ❏ Printer Name Enter the printer name. You can enter the following characters. ❏ Character limits: 2 to 15 (you must enter at least 2 characters) ❏ Usable characters: A to Z, a to z, 0 to 9, -. ❏ Characters you cannot use at the top: 0 to 9. ❏ Characters you cannot use at the bottom: Note: button without entering the printer name, the default printer name (EPSON and the last six digits If you press of the printer's MAC address) are set.
User's Guide Network Settings ❏ IPv6 Address ❏ Enable Select this when using an IPv6 address. ❏ Disable Select this when using an IPv4 address. ❏ Wi-Fi Direct ❏ Enable Allow computers or smart devices to connect using Wi-Fi Direct. ❏ Disable Reject computers or smart devices that are trying to connect using Wi-Fi Direct. If Disable is selected, no computers or smart devices can connect to the printer directly. ❏ MS Network Sharing ❏ Enable Use MS Network service.
User's Guide Network Settings ❏ Wi-Fi Direct Status Displays the network information (Printer Name, Connection, Obtain IP Address, Default Gateway and so on) for Wi-Fi Direct connections. ❏ Email Server Status ❏ Epson Connect Status Displays the registered information for Epson Connect services. ❏ Google Cloud Print Status Displays the registered information for services and the connection status. 4. Press OK to return to the menu screen or Print to print a network status sheet.
User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b. Messages on the Network Environment a. Error code Code Message Solution E-1 Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. ❏ Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices.
User's Guide Network Settings Code Message Solution E-2 No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. ❏ Make sure that the access point is turned on. ❏ Check that the computer or other devices are connected correctly to the access point. ❏ Place the printer close to the access point. Remove any obstacles between them.
User's Guide Network Settings Code Message Solution E-6 MAC address of your printer may be filtered. Check whether your router/ access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance. ❏ Check if the MAC address is disabled. If it is enabled, register the printer's MAC address so that it is not filtered. See the documentation provided with the access point for details.
User's Guide Network Settings Code Message Solution E-10 Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance. Check the following. ❏ Other devices on the network are turned on. ❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's Obtain IP Address to Manual. Reset the network address if these are incorrect.
User's Guide Network Settings Code Message Solution E-13 Confirm the following: Check the following. ❏ Entered security key/password is correct ❏ Network devices such as an access point, hub, and router are turned on. ❏ Index of the security key/password is set to the first number ❏ The TCP/IP Setup for network devices has not been set up manually.
User's Guide Network Settings Printing a Network Status Sheet You can check the detailed network information by printing it. 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen. 3. Select Network Status > Wi-Fi/Network Status. 4. Press Print. 5. Press the button. Replacing or Adding New Access Points If the SSID changes due to the replacement of an access point, or an access point is added and a new network environment is established, re-set the Wi-Fi settings.
User's Guide Network Settings ❏ Windows Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. ❏ Mac OS Select how you want to connect the printer to your computer.
User's Guide Network Settings Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. on the home screen. 1. Press 2. Select Wi-Fi Setup. 3. Select Disable Wi-Fi. 4. Check the message, and then select Yes. 5. Press Done. Disconnecting Wi-Fi Direct from the Control Panel Note: ❏ When Simple AP mode is disabled, all devices connected to the printer in Simple AP mode are disconnected.
User's Guide Network Settings 6. Press OK.
User's Guide Administrator Settings Administrator Settings Locking the Printer Settings Using an Administrator's Password You can set an administrator's password to lock the printer settings so that they cannot be changed by other users. You can lock the following settings. ❏ System Administration ❏ Eco Mode ❏ Presets ❏ Contacts You cannot change settings without entering the password. This password is also required when you make settings using Web Config or EpsonNet Config.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Related Information & “Printer Specifications” on page 215 Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name * Size Loading Capacity (Sheets) Paper Cassette 1 Paper Cassette 2 Rear Paper Feed Slot 200 200 1 2-Sided Printing Epson Bright White Ink Jet Paper A4 Auto Epson Premium Glossy Photo Paper A3+, A3 , A4, 13×18 cm (5×7 in.), 16:9 wide size (102×181 mm), 10×15 cm (4×6 in.
User's Guide Loading Paper Commercially Available Paper Media Name Size Loading Capacity (Sheets or Envelopes) Paper Cassette 1 Plain paper Copy paper Paper Cassette 2 A3, B4, Legal, Letter, A4, B5 Up to the line indicated by the triangle symbol on the edge guide. A5 – A6 Up to the line indicated by the triangle symbol on the edge guide.
User's Guide Loading Paper Media Name Media Type Control Panel Printer Driver Matte Epson Matte Thick paper Thick-Paper Thick-Paper Envelope Envelope Envelope Letterhead Letterhead Letterhead Recycled paper Recycled Recycled Preprinted paper Preprinted Preprinted Colored paper Color Color Epson Matte Paper-Heavyweight Epson Photo Quality Ink Jet Paper Loading Paper in the Paper Cassette 1. Check that the printer is not operating, and then pull out the paper cassette. 2.
User's Guide Loading Paper 3. Slide the edge guides to their maximum position. Note: When using paper larger than A4 size, extend the paper cassette. 4. Slide the front edge guide to the paper size you want to use. 5. With the printable side facing down, load paper against the front edge guide.
User's Guide Loading Paper For envelopes: c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide. 6. Slide the side edge guides to the edges of the paper. 7. Put the paper cassette cover back on. 8. Insert the paper cassette all the way. 9. On the control panel, set the size and type of the paper you loaded in the paper cassette.
User's Guide Loading Paper 10. Slide out the output tray. Related Information & “Paper Handling Precautions” on page 44 & “Available Paper and Capacities” on page 45 Loading Paper in the Rear Paper Feed Slot You can load a single sheet of all types of supported paper in the rear paper feed slot. You can also load thick paper (up to 0.3 mm thick) and pre-punched paper, which cannot be loaded in the paper cassette.
User's Guide Loading Paper 3. Open the rear paper feed slot. 4. Slide out the edge guides. 5. While holding a single sheet of paper at the center of the rear paper feed slot with the printable side facing up, slide the edge guides to the edges of the paper.
User's Guide Loading Paper ❏ Envelopes ❏ Pre-punched paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. ❏ Automatic 2-sided printing is not available for pre-punched paper. 6. Insert the paper until the printer partially pulls in the paper.
User's Guide Loading Paper 7. Slide out the output tray. 8. Press the x button to start printing.
User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals and both sides of the originals at the same time with the ADF. Available Originals on the ADF Available Paper Sizes A5 to A3, Ledger Paper Type Plain paper Paper Thickness (Weight of Paper) 64 to 95 g/m2 Loading Capacity 35 sheets or 3.
User's Guide Placing Originals 2. Slide the ADF edge guide. 3. Place the originals in the center of the ADF, facing up. c Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning.
User's Guide Placing Originals 4. Slide the ADF edge guide to the edge of the originals. Related Information & “Available Originals on the ADF” on page 54 Placing Originals on the ADF for 2-up Copying Place the originals in the correct direction and select the orientation setting. ❏ Portrait originals: Select Portrait on the control panel as described below. Copy > Settings >Document Orientation > Portrait ❏ Landscape originals: Select Landscape on the control panel as described below.
User's Guide Placing Originals 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the edges of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 4. Close the cover gently. c Important: Do not apply too much force to the scanner glass or the document cover.
User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards Memory Stick Duo* Memory Stick PRO Duo* Memory Stick PRO-HG Duo* Memory Stick Micro* MagicGate Memory Stick Duo* miniSD* miniSDHC* microSD* microSDHC* microSDXC* SD SDHC SDXC * Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information & “Supported Memory Card Specifications” on page 220 Inserting and Removing a Memory Card 1. Insert a memory card into the printer.
User's Guide Inserting a Memory Card c Important: ❏ Insert a memory card straight into the printer. ❏ The card should not be fully inserted. Do not try to force it all the way into the slot. 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. c Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost.
User's Guide Managing Contacts Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 200 entries, and you can use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email, and saving a scanned image to a network folder. You can also register contacts in the LDAP server. See the Administrator's Guide to register contacts in the LDAP server.
User's Guide Managing Contacts Registering Grouped Contacts Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations at the same time. 1. Select Contacts from the home screen, the Scan mode, or the Fax mode. 2. Press Menu, and then select Add Group. 3. Select the type of group address you want to register. ❏ Fax: Register a contact (fax number) to send a fax. ❏ Email: Register an email address to send a scanned image or forward a received fax.
User's Guide Managing Contacts Related Information & “Application for Configuring Multiple Devices (EpsonNet Config)” on page 167 62
User's Guide Printing Printing Printing from the Control Panel You can print data from a memory card or an external USB device. Printing a JPEG file 1. Load paper in the printer. c Important: ❏ When loading in the paper cassette, make the paper settings on the control panel. ❏ When loading in the rear paper feed slot, do not load paper until the printer prompts you to do so. 2. Insert a memory device. c Important: Do not remove the memory device until you have finished printing. 3.
User's Guide Printing 9. Press Settings to make print settings. Note: For more information on detailed settings, see the menus for the memory device. 10. Press Proceed to confirm the print settings. 11. Press one of the x buttons to set the color mode, and then start printing.
User's Guide Printing Related Information & “Loading Paper in the Paper Cassette” on page 47 & “Loading Paper in the Rear Paper Feed Slot” on page 50 & “Inserting a Memory Card” on page 58 & “Menu Options for Memory Device” on page 65 Menu Options for Memory Device Note: Available menus vary depending on the format of the file that you are printing. Format of file Select JPEG or TIFF to print the file in the memory device. Number of copies Enter the number of printouts.
User's Guide Printing ❏ Fix Red-Eye Fixes red-eye in photos. Corrections are not applied to the original file, only to the printouts. Depending on the type of photo, parts of the image other than the eyes may be corrected. Options ❏ Select Images Select All Images selects all of the images on the memory device. ❏ Select Group Select this menu to select another group. Printing from a Computer If you cannot change some of the printer driver settings, they may have been restricted by the administrator.
User's Guide Printing 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. ❏ Quality: Select the print quality. Selecting High provides higher quality printing, but the printing speed may be slower.
User's Guide Printing Printing Basics - Mac OS Note: ❏ Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details. ❏ When printing envelopes, use the application to rotate the data 180 degrees. See the application's help for details. 1. Load paper in the printer. c Important: ❏ When loading in the paper cassette, make the paper settings on the control panel.
User's Guide Printing Note: ❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then make settings. ❏ When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.
User's Guide Printing Related Information & “Available Paper and Capacities” on page 45 & “Loading Paper in the Paper Cassette” on page 47 & “Loading Paper in the Rear Paper Feed Slot” on page 50 & “List of Paper Types” on page 46 Printing on 2-Sides You can use either of the following methods to print on both sides of the paper. ❏ Automatic 2-sided printing ❏ Manual 2-sided printing (for Windows only) When the printer has finished printing the first side, flip the paper over to print on the other side.
User's Guide Printing 3. Access the printer driver window. 4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual (Short-edge binding) from 2-Sided Printing on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. Note: To print a folded booklet, select Booklet. 6. Click Print Density, select the document type from Select Document Type, and then click OK.
User's Guide Printing Related Information & “Loading Paper in the Paper Cassette” on page 47 & “Loading Paper in the Rear Paper Feed Slot” on page 50 & “Printing Basics - Mac OS” on page 68 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4.
User's Guide Printing Printing Several Pages on One Sheet - Mac OS 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print.
User's Guide Printing ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is selected automatically. Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print.
User's Guide Printing Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6.
User's Guide Printing Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 162 & “Mac OS Printer Driver” on page 163 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If you select Custom and click Advanced, you can make your own settings. Mac OS Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings.
User's Guide Printing Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
User's Guide Printing The following screens are subject to change without notice. The contents may vary depending on the product. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos and documents.
User's Guide Printing Canceling Printing - Printer Button Press the y button to cancel the print job in progress. Canceling Printing - Status Menu 1. Press the button to display Status Menu. 2. Select Job Monitor > Print Job. Ongoing jobs and jobs that are standing by are shown in the list. 3. Select the job that you want to cancel. 4. Press Cancel. Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4.
User's Guide Copying Copying 1. Load paper in the printer. When loading in the rear paper feed slot, do not load paper until the printer prompts you to do so. c Important: Make the paper settings on the control panel. 2. Place the originals. If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF. 3. Enter Copy from the home screen. 4. Enter the number of copies by using the numeric keypad. 5. Press Layout, and then select the appropriate layout. 6.
User's Guide Copying ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. ❏ 4-up Copies four single-sided originals onto a single sheet in 4-up layout. ❏ ID Card Scans both sides of an ID card and copies onto one side of A4 size paper. ❏ Split Pages Copies two facing pages of a booklet onto separate sheets of paper. Document Size Select the size of your original. Zoom Configures the magnification ratio of the enlargement or reduction.
User's Guide Copying ❏ 2>2-Sided Copies both sides of a double-sided original onto both sides of a single sheet of paper. ❏ 1>2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Press Advanced to configure the binding position of the paper. ❏ 2>1-Sided Copies both sides of a double-sided original onto one side of two sheets of paper. Press Advanced to configure the binding position of your original. Document Orientation Select the orientation of your original.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server. Before using this feature, you need to configure the email server. You can specify the email address by entering directly, but it may be easier if you register the email address in the contacts list first. Note: ❏ Before you use this feature, make sure the printer's Date/Time and Time Difference settings are correct.
User's Guide Scanning Related Information & “Configuring an Email Server” on page 229 & “Managing Contacts” on page 60 & “Scanning to a Computer” on page 96 & “Placing Originals” on page 54 & “Presets Mode” on page 21 & “Common Menu Options for Scanning” on page 99 Menu Options for Scanning to an Email Contacts Select email addresses to send the scanned image from the contacts list. Format Select the format in which to save the scanned image.
User's Guide Scanning 3. Select Network Folder/FTP. 4. Specify the folder. ❏ To select from the contacts list: Press Contacts, select a contact, and then press Proceed. ❏ To enter the folder path directly: Press Enter Location. Select Communication Mode, enter the folder path as Location, and then make other folder settings. Note: Enter the folder path in the following format.
User's Guide Scanning ❏ Connection Mode Select the connection mode. ❏ Port Number Enter a port number. Format Select the format in which to save the scanned image. When you select TIFF (Multi Page), only monochrome scanning is available. Menu ❏ File Settings Enter a prefix for the name of the images in Filename Prefix in alphanumeric characters and symbols. ❏ Basic Settings Set the scan settings for the originals. See the common setting menus in scanning for more details.
User's Guide Scanning Related Information & “Part Names and Functions” on page 15 & “Placing Originals” on page 54 & “Presets Mode” on page 21 & “Common Menu Options for Scanning” on page 99 Menu Options for Scanning to a Memory Device Format Select the format in which to save the scanned image. When you select TIFF (Multi Page) only monochrome scanning is available. Settings Set the scan settings for the originals. See the common setting menus in scanning for more details.
User's Guide Scanning Related Information & “Placing Originals” on page 54 & “Common Menu Options for Scanning” on page 99 Menu Options for Scanning to the Cloud Format Select the format in which to save the scanned image. Settings Set the scan settings for the originals. See the common setting menus in scanning for more details. Related Information & “Common Menu Options for Scanning” on page 99 Scanning to a Computer You can save the scanned image to a computer.
User's Guide Scanning 6. Set the Scan Area and the 2-Sided settings if necessary. Note: Press Preset to save your settings as a preset. 7. Press the x button. Related Information & “Placing Originals” on page 54 & “Common Menu Options for Scanning” on page 99 Menu Options for Scanning to a Computer 2-Sided Scans both sides of the original. Scan Area Select the scan area. To use the settings in Epson Event Manager, select Defined by Event Manager.
User's Guide Scanning Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically. The following is necessary to set up a WSD port. ❏ The printer and the computer are connected to the network. ❏ The printer driver is installed on the computer. 1. Turn the printer on. 2. Click start, and then click Network on the computer. 3. Right-click the printer, and then click Install. Click Continue when the User Account Control screen is displayed.
User's Guide Scanning 5. Check the message, and then click Close. 6. Open the Devices and Printers screen. ❏ Windows 7 Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers. ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD.
User's Guide Scanning Document Orientation Select the orientation of your original. Compression Ratio Select how much to compress the scanned image. PDF Settings When you have selected PDF as the save format setting, use these settings to protect PDF files. ❏ Document Open Password Creates a PDF file that requires a password when opening. ❏ Permissions Password Creates a PDF file that requires a password when printing or editing.
User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. 4. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button.
User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Unsharp Mask: You can enhance and sharpen the outlines of the image. ❏ Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed papers such as a magazine. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp.
User's Guide Scanning ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 6. Click Scan.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems.
User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information & “Making Settings for a PBX Phone System” on page 110 Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer. See the documentation provided with the modem or the adapter for more details.
User's Guide Faxing Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details. ❏ If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call. 1.
User's Guide Faxing c Important: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3. Pick up the handset of the connected phone device and confirm that the [The phone line is in use.] message is displayed on the LCD screen. If the message is not displayed, check that the phone cable is securely connected to the EXT. port.
User's Guide Faxing ❏ If you do not need to set this option: Press Skip, and then go to the next step. Note: ❏ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD.
User's Guide Faxing Making Settings for a PBX Phone System Make the following settings when using the printer in offices that use extensions and require external access codes, such as 0 and 9, to get an outside line. 1. Enter Setup from the home screen. 2. Select System Administration > Fax Settings > Basic Settings > Line Type. 3. Select PBX. 4. On the Access Code screen, select Use. 5.
User's Guide Faxing Sending Faxes Using the Control Panel 1. Place the originals. Note: You can send up to 100 pages in one transmission; however depending on the remaining amount of memory, you may not be able to send faxes even with less than 100 pages. 2. Enter Fax from the home screen. 3. Specify the recipient. ❏ To enter manually: Enter numbers using the numerical keypad on the control panel or the LCD screen, and then press the enter key at the bottom-right of the screen.
User's Guide Faxing Note: ❏ You cannot send the fax in color after previewing. ❏ When Direct Send is enabled, you cannot preview. ❏ When the preview screen is left untouched for 20 seconds, the fax is sent automatically. ❏ The image quality of a sent fax may be different from what you previewed depending on the capability of the recipient machine. 6. Press the x button. Note: ❏ To cancel sending, press the y button.
User's Guide Faxing Various Ways of Sending Faxes Sending Faxes After Confirming the Recipient's Status You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting. You can also use this feature when you want to receive a fax from a fax polling service by following audio guidance. 1. Place the originals. 2. Enter Fax from the home screen. 3. Press On Hook. Note: You can adjust the sound volume of the speaker. 4.
User's Guide Faxing 7. Press the x (B&W) button. Note: To cancel the fax, cancel it from Job Monitor in Status Menu. Related Information & “Sending Faxes Using the Control Panel” on page 111 & “Placing Originals” on page 54 & “Menu Options for Fax Mode” on page 127 & “Checking Fax Jobs” on page 125 Storing a Fax Without Specifying a Recipient (Store Fax Data) You can store up to 100 pages of a single document in monochrome.
User's Guide Faxing 5. Press the x (B&W) button. To delete the stored document, press the button to display Status Menu, select Job Monitor > Communication Job, select the document to delete, and then select Delete.
User's Guide Faxing Sending Multiple Faxes to the Same Recipient at Once (Batch Send) If there are multiple faxes waiting to be sent to the same recipient, you can set the printer to group them together to send them at once. Up to 5 documents (up to 100 pages in total) can be sent at one time. This helps you save on connection fees by reducing the number of transmission times. From the home screen, select Setup > System Administration > Fax Settings > Send Settings > Batch Send > On.
User's Guide Faxing ❏ Manual: Recommended for users who do not fax often, or who want to receive a fax after answering calls with the connected telephone. When receiving a fax, pick up the handset, and then operate the printer. Note: If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.
User's Guide Faxing Receiving Faxes Using a Connected Telephone (Remote Receive) To receive a fax manually, you need to operate the printer after you pick up the handset of the telephone. By using the Remote Receive feature, you can start receiving a fax just by operating the phone. The Remote Receive feature is available for telephones that support tone dialing. Related Information & “Receiving Faxes Manually” on page 117 Setting Up Remote Receive 1. Enter Setup from the home screen. 2.
User's Guide Faxing Related Information & “Sending Faxes After Confirming the Recipient's Status” on page 113 & “Sending Faxes Dialing from the External Phone Device” on page 112 Saving and Forwarding Received Faxes The printer provides the following features to save and forward received faxes.
User's Guide Faxing 5. Select the option to use when the inbox is full. ❏ Receive and print faxes: The printer prints all received documents that cannot be saved in the Inbox. ❏ Reject incoming faxes: The printer does not answer incoming fax calls. Checking the Received Faxes on the LCD Screen 1. Enter Fax from the home screen. Note: When there are received faxes that have not been read, the number of unread documents is displayed on the fax mode icon on the home screen. 2. Select Open Inbox. 3.
User's Guide Faxing c Important: Received documents are saved in the printer's memory temporarily before the documents are saved in the memory device connected to the printer. Because a memory full error disables sending and receiving faxes, keep the memory device connected to the printer. The number of documents that have saved in the printer's memory temporarily is displayed on the fax mode icon on the home screen. 1. Connect an external memory device to the printer. 2.
User's Guide Faxing 2. Open the setting screen of FAX Utility. Note: If a password entry screen is displayed, enter the password. If you do not know the password, contact your printer administrator. ❏ Windows Click Fax Settings for Printer, select the printer, and then click Received Fax Output Settings. ❏ Mac OS X Click Fax Receive Monitor, select the printer, and then click Receive Settings. 3. Click Save faxes on this computer and click Browse to specify the folder to save received documents. 4.
User's Guide Faxing 1. Enter Setup from the home screen. 2. Select System Administration > Fax Settings > Output Settings > Fax Output. 3. Check the current settings displayed on the screen, and press Settings. 4. Select Forward > Yes. Note: To print the documents automatically while forwarding them, select Yes and Print. 5. Select Other Settings > Where to Forward. 6. Select forwarding destinations from the contacts list. Note: ❏ Press View to sort the contacts by printer's feature.
User's Guide Faxing Using Other Faxing Features Printing Fax Report and List Printing Fax Report Manually 1. Enter Fax from the home screen. 2. Select Menu > Fax Report. 3. Select the report to print, and then follow the on-screen instruction. Note: You can change the report format. From the home screen, select Setup > System Administration > Fax Settings > Output Settings, and then change the Attach Image to Report or Report Format settings.
User's Guide Faxing Setting Security for Faxing You can make security settings to prevent sending a fax to the wrong recipient, or prevent received documents from being leaked or lost. You can also delete backed-up fax data. 1. Enter Setup from the home screen. 2. Select System Administration > Fax Settings > Security Settings. 3. Select the menu, and then make the settings.
User's Guide Faxing *2 : When you have set to save documents that could not be forwarded in the inbox, there are unread documents that failed to be forwarded in the inbox. When you have set to print documents that failed to be forwarded, printing is not complete. Note: If you are using more than one of the fax output settings, the number of unprocessed jobs may be displayed as "2" or "3" even if only one fax has been received.
User's Guide Faxing Checking the Received Documents in the Inbox You can check received documents stored in the printer's inbox. 1. Press the button. 2. Select Job Storage and then select Inbox. Note: Press Menu to display menus for printing or deleting all the documents in the inbox. 3. Select a fax to check. The content of the document is displayed. Note: ❏ Press Menu, and then select Details to see detailed information such as the date and time, and the sender.
User's Guide Faxing ❏ Density Sets the density of the outgoing fax. ❏ Document Size (Glass) Select the size and orientation of the original you placed on the scanner glass. ❏ ADF 2-Sided Scans both sides of originals placed in the ADF and sends a monochrome fax. ❏ Direct Send Sends monochrome faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory.
User's Guide Faxing Fax > Menu > Store Fax Data Stores one scanned document (up to 100 monochrome pages) and allows you to send it whenever necessary. Fax Report Select the menus on the control panel as described below. Fax > Menu > Fax Report ❏ Fax Settings List Prints the current fax settings. ❏ Fax Log Prints a transmission report automatically after you send a fax. You can set to print this report automatically using the following menu.
User's Guide Faxing Auto Rotation An A4 size original placed in the ADF or on the scanner glass with its long edge facing to the left is sent as an A3 size fax. Enable this to rotate the scanned image to send it at A4 size. Batch Send When there are multiple faxes waiting to be sent to the same recipient, this groups them together to send them at once. Up to five documents (up to 100 pages in total) can be sent at one time.
User's Guide Faxing Auto Reduction Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data. If this is turned off, large documents are printed at their original size on multiple sheets, or a blank second page may be ejected. Auto Rotation Rotates a landscape-oriented A5, B5, A4, or Letter size received document so that it is printed on the correct paper size.
User's Guide Faxing ECM Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise. If this is disabled, you cannot send or receive documents in color. Dial Tone Detection Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the Line Type setting to PBX. If this does not work, disable this feature.
User's Guide Faxing option to automatically erase the backups when sending or receiving a document completes successfully and the backups become unnecessary. Clear Backup Data Erases all backup copies temporarily stored in the printer's memory. Run this before you give the printer to someone else or dispose of it. Check Fax Connection Select the menus on the control panel as described below.
User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling Ink and Replacing Maintenance Boxes Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels from the computer. To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. You can check the approximate service life of the maintenance box from the control panel or the computer. Checking the Status of the Maintenance Box - Control Panel 1.
User's Guide Refilling Ink and Replacing Maintenance Boxes Ink Bottle Codes Epson recommends the use of genuine Epson ink bottles. Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink. Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior.
User's Guide Refilling Ink and Replacing Maintenance Boxes ❏ Visually check ink levels in the actual ink tanks. Continued use of the printer when the ink is expended could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level. ❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the ink tank when your printer indicates to refill ink.
User's Guide Refilling Ink and Replacing Maintenance Boxes c Important: ❏ Be careful not to spill any ink. ❏ Make sure that the color of the ink tank matches the ink color that you want to refill. 5. Snap off the top of the cap or remove the cap cover. Note: ❏ Design of ink bottles varies depending on the production date and the location of purchase. ❏ Do not dispose of the top of the cap or the cap cover.
User's Guide Refilling Ink and Replacing Maintenance Boxes c Important: Close the ink bottle cap tightly; otherwise ink may leak. 7. Refill the ink tank with the correct colored ink up to the upper line on the ink tank. c Important: It may be difficult to see inside the ink tank. Refill the ink tank carefully to prevent ink from spilling out from the ink inlet.
User's Guide Refilling Ink and Replacing Maintenance Boxes 8. Close the cap onto the ink tank securely. 9. Close the ink tank unit cover. 10. Select the color you refilled, and then press Done. 11. Confirm the message, and then press OK. Note: You can reset the ink levels even if you did not fill the ink to the upper line. Note that doing so may cause a difference between the approximate ink levels and the actual ink levels.
User's Guide Refilling Ink and Replacing Maintenance Boxes Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box. ❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and printing. ❏ Do not tilt the used maintenance box until after it is sealed in the plastic bag; otherwise ink may leak. ❏ Keep the maintenance box out of direct sunlight.
User's Guide Refilling Ink and Replacing Maintenance Boxes 3. Remove the used maintenance box. 4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut. c Important: Do not tilt the used maintenance box until after it is sealed in the plastic bag; otherwise ink may leak. 5. Insert the new maintenance box all the way into the printer. 6. Close rear cover 1.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 7. Select one of the options below according to the result of the nozzle check. ❏ All Colors: When a defect is found in the pattern of all colors (BK, Y, M, and C) ❏ All except Black: When a defect is found in the pattern of all colors except black (Y, M, and C) ❏ Black Only: When a defect is found only in the pattern of black (BK) 8. When cleaning is finished, print the nozzle check pattern again.
User's Guide Maintaining the Printer Replacing Ink inside the Ink Tubes If you have not used the printer for one or two months and notice banding or missing colors in the printouts, you may need to replace the ink inside the ink tubes to solve the problem. The Power Ink Flushing utility allows you to replace all of the ink inside the ink tubes. c Important: ❏ This feature consumes a lot of ink. Before using this feature, make sure there is enough ink in the printer’s ink tanks.
User's Guide Maintaining the Printer Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the paper cassette 1. 2. Enter Setup from the home screen. 3. Select Maintenance > Print Head Alignment. 4. Select Vertical Alignment or Horizontal Alignment, and then follow the on-screen instructions to print an alignment pattern. ❏ Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned.
User's Guide Maintaining the Printer c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A3-size plain paper in the paper source that you want to clean. 2. Enter Setup from the home screen. 3. Select Maintenance > Paper Guide Cleaning. 4. Select the paper source, and then follow the on-screen instructions to clean the paper path. Note: Repeat this procedure until the paper is not smeared with ink.
User's Guide Maintaining the Printer 2. Use a soft, dry, clean cloth to clean the roller and the interior of the ADF. 3. Open the document cover. 4. Clean the part that is shown in the illustration.
User's Guide Maintaining the Printer Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality. Cleaning the Scanner Glass When the copies or scanned images are smeared or scuffed, clean the scanner glass.
User's Guide Maintaining the Printer Checking the Total Number of Pages Fed Through the Printer You can check the total number of pages fed through the printer. Checking the Total Number of Pages Fed Through the Printer Control Panel The information is printed together with the nozzle check pattern. 1. Load A4-size plain paper in the paper cassette 1. 2. Enter Setup from the home screen. 3. Select Maintenance > Print Head Nozzle Check. 4.
User's Guide Maintaining the Printer Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change. Depending on the location of purchase, the printer may have a feature that turns it off automatically if it is not connected to the network for 30 minutes.
User's Guide Menu Options for Setup Mode Menu Options for Setup Mode By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer maintenance. Maintenance Box Service Life Select the menus on the control panel as described below. Setup > Maintenance Box Service Life Displays the approximate service life of the maintenance box. When an exclamation mark is displayed, the maintenance box is nearly full.
User's Guide Menu Options for Setup Mode Remove Paper Use this feature if there are still some torn pieces of paper inside the printer even after removing jammed paper.
User's Guide Menu Options for Setup Mode Wi-Fi/Network Status Displays or prints the current network settings. Wi-Fi Direct Status Displays or prints the current Wi-Fi Direct settings. Email Server Status Displays the current email server settings. Epson Connect Status Displays whether the printer is registered and connected to Epson Connect. Google Cloud Print Status Displays whether the printer is registered and connected to Google Cloud Print.
User's Guide Menu Options for Setup Mode Paper Source Settings ❏ A4/Letter Auto Switching Feeds paper from the paper source set as A4 size when there is no paper source set as Letter, or feeds from the paper source set as Letter size when there is no paper source set as A4. ❏ Auto Select Settings Specify which paper source to feed from. When more than one paper source is enabled, paper is fed from one of the paper sources whose paper settings match with the print job.
User's Guide Menu Options for Setup Mode Sleep Timer Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed. The LCD screen turns black when the set time passes. Power Off Settings Your product may have this feature or the Power Off Timer feature depending on the location of purchase . ❏ Power Off If Inactive Automatically turns the printer off if no operations are performed for a set time period.
User's Guide Menu Options for Setup Mode Wi-Fi/Network Status Displays or prints the network settings and connection status. Wi-Fi Setup ❏ Wi-Fi Setup Wizard Select an SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network. ❏ Push Button Setup (WPS) Connect the printer to a wireless network by pressing the WPS button on your wireless router.
User's Guide Menu Options for Setup Mode Epson Connect Services Select the menus on the control panel as described below. Setup > System Administration > Epson Connect Services How to Provides a short description of the Epson Connect services. Settings ❏ Suspend/Resume Select whether to suspend or resume the Epson Connect services. ❏ Restore Default Settings Resets the settings to their defaults. For registration and usage guides, see the following portal website. https://www.epsonconnect.
User's Guide Menu Options for Setup Mode These print settings are applied when you print using an external device without using the printer driver. Top Offset Adjust the top margin of the paper. Left Offset Adjust the left margin of the paper. Top Offset in Back Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back Adjust the left margin for the back of the page when performing 2-sided printing.
User's Guide Menu Options for Setup Mode Wi-Fi/Network Settings Resets the network settings to the default. Copy Settings Resets the settings in the following menus to the default. Setup > System Administration > Copy Settings Scan Settings Resets the settings in the following menus to the default. Setup > System Administration > Scan Settings Fax Settings Resets the send, receive, connection settings in the following menus to the default.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
User's Guide Network Service and Software Information Running Web Config on a Web Browser 1. Check the printer's IP address. Select Setup > Network Status > Wi-Fi/Network Status from the home screen, and then check the printer's IP address. 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.
User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver.
User's Guide Network Service and Software Information Starting the utility Access the printer driver window. Click the Maintenance tab. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK. See the online help for explanations of the setting items.
User's Guide Network Service and Software Information Operation Settings for Mac OS Printer Driver ❏ Thick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, this may reduce print speed. ❏ Skip Blank Page: Avoids printing blank pages. ❏ Quiet Mode: Reduces the noise the printer makes, however, may reduce print speed. ❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the quality may decline.
User's Guide Network Service and Software Information Note: Windows Server operating systems are not supported. Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > Event Manager. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Event Manager.
User's Guide Network Service and Software Information Starting on Windows ❏ Windows 10 Click the start button, and select Epson Software > FAX Utility. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility.
User's Guide Network Service and Software Information Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported.
User's Guide Network Service and Software Information Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Uninstalling Applications Log in to your computer as an administrator. Enter the administrator password if the computer prompts you. Uninstalling Applications - Windows 1. Press the P button to turn off the printer. 2. Quit all running applications. 3.
User's Guide Network Service and Software Information Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application. 2. Press the P button to turn off the printer. 3.
User's Guide Network Service and Software Information Note: If you are using a Windows computer and you cannot download applications from the website, install them from the software disc that came with the printer. Related Information & “Uninstalling Applications” on page 168 Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware. Make sure you use the latest version of the applications and firmware. 1.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer error. Turn the power off and on again. For details, see your documentation. Remove any paper or protective material in the printer and the paper cassette.
User's Guide Solving Problems Related Information & “Contacting Epson Support” on page 231 & “Installing Applications” on page 169 & “Updating Applications and Firmware” on page 170 Error Code on the Status Menu If a job does not complete successfully, check the error code displayed on the history of each job. You can check the error code by pressing the button, and then selecting Job History. See the following table to find the problem and its solution.
User's Guide Solving Problems Code Problem Solution 301 There is not enough storage space available to save the data in the memory device. ❏ Increase the storage space in the memory device. ❏ Reduce the number of documents. ❏ Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image. 302 The memory device is write-protected. Disable write protection on the memory device. 303 No folder has been created to save the scanned image.
User's Guide Solving Problems Code Problem Solution 321 A DNS error has occurred. ❏ Select Setup > System Administration > Wi-Fi/ Network Settings > Advanced Setup > DNS Server, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point. 322 An authentication error has occurred. Check the Location settings. 323 A communication error has occurred. ❏ Print a network connection report to check if the printer is connected to the network.
User's Guide Solving Problems Code Problem Solution 402 The memory device is write-protected. Disable write protection on the memory device. 404 The memory device has been removed. Reinsert the memory device. 405 An error occurred while saving the data to the memory device. ❏ Reinsert the memory device. A DNS error has occurred. ❏ Select Setup > System Administration > Wi-Fi/ Network Settings > Advanced Setup > DNS Server, and then check the DNS settings.
User's Guide Solving Problems Code Problem Solution 423 A communication error has occurred. It is also possible that a file with the same name is open or the file is a read-only file. ❏ Print a network connection report to check if the printer is connected to the network. ❏ Select Setup > System Administration > Fax Settings > Output Settings > Fax Output > Other Settings, and then check the settings of the folder selected in Where to Forward.
User's Guide Solving Problems Checking the Printer Status - Mac OS 1. Select System Preferences from the then select the printer. menu > Printers & Scanners (or Print & Scan, Print & Fax), and 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click EPSON Status Monitor. You can check the printer status, ink levels, and error status. Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces.
User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. c Important: Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction.
User's Guide Solving Problems 3. Close the scanner unit. Note: If any torn pieces of paper remain, select Remove Paper on the control panel as described below after clearing the paper jam error. This helps you to remove the remaining pieces of paper. Setup > Maintenance > Remove Paper Removing Jammed Paper from the Paper Cassette 1. Close the output tray. 2. Pull out the paper cassette.
User's Guide Solving Problems 3. Remove the paper cassette cover. 4. Remove the jammed paper from the paper cassette. 5. Remove the jammed paper inside the printer.
User's Guide Solving Problems 6. Align the edges of the paper and slide the edge guides to the edges of the paper. 7. Put the paper cassette cover back on. 8. Insert the paper cassette in the printer.
User's Guide Solving Problems Removing Jammed Paper from Rear Cover 1 and Rear Cover 2 1. Turn the product around. c Important: If you need to change the position of the printer, two people are required to lift the printer. 2. Open rear cover 1.
User's Guide Solving Problems 3. Remove the jammed paper. 4. Pull out rear cover 2. 5. Remove the jammed paper.
User's Guide Solving Problems 6. Remove the jammed paper from rear cover 2. 7. Open rear cover 2. 8. Remove the jammed paper. 9. Close rear cover 2. 10. Insert rear cover 2 in the printer. 11. Close rear cover 1. Removing Jammed Paper from the ADF ! Caution: Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured.
User's Guide Solving Problems 1. Open the ADF cover. 2. Remove the jammed paper. 3. Close the ADF cover. 4. Open the document cover.
User's Guide Solving Problems 5. Remove the jammed paper. 6. Close the document cover. 7. Raise the ADF input tray, and then remove the jammed paper. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions.
User's Guide Solving Problems & “Available Paper and Capacities” on page 45 & “List of Paper Types” on page 46 Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information & “Removing Jammed Paper” on page 177 & “Loading Paper in the Paper Cassette” on page 47 & “Loading Paper in the Rear Paper Feed Slot” on page 50 Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper.
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon appears on the control panel. If it does not appear, place the originals again. Related Information & “Available Originals on the ADF” on page 54 & “Placing Originals on the ADF” on page 54 & “Cleaning the ADF” on page 146 Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in.
User's Guide Solving Problems Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode. Press anywhere on the LCD screen to return it to its former state. Cannot Print from a Computer Checking the connection ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer.
User's Guide Solving Problems & “Canceling Printing” on page 86 When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then printer. Move the printer and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again. ❏ Press on the home screen.
User's Guide Solving Problems ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID as the printer. ❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz.
User's Guide Solving Problems Related Information & “Checking the SSID Connected to the Printer” on page 192 & “Checking the SSID for the Computer” on page 192 Checking the SSID Connected to the Printer Press on the home screen. Select Menu > Wi-Fi/Network Settings > Wi-Fi/Network Status. SSIDs are displayed on Wi-Fi network. Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Suddenly the Printer Cannot Print over a Network Connection ❏ When you have changed your access point or provider, try making network settings for the printer again. Connect the computer or smart device to the same SSID as the printer. ❏ Turn off the devices you want to connect to the network.
User's Guide Solving Problems & “Messages and Solutions on the Network Connection Report” on page 34 & “Cannot Connect from Devices Even Though Network Settings are No Problem” on page 190 Suddenly the Printer Cannot Print Using a USB Connection ❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is possible, the setup is complete.
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 2.5 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Horizontal Alignment feature. ❏ When printing on plain paper, print using a higher quality setting.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. Related Information & “Menu Options for Memory Device” on page 65 Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints.
User's Guide Solving Problems Printed Photos are Sticky You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side. When printing on the wrong side of the photo paper, you need to clean the paper path.
User's Guide Solving Problems & “Printable Area” on page 215 Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When the thick paper is scuffed, enable the reduce scuff setting.
User's Guide Solving Problems Paper is Smeared During Automatic 2-Sided Printing When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set the print density to lower and the drying time to longer. Related Information & “Printing on 2-Sides” on page 70 & “Menu Options for Copy Mode” on page 88 Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ Cancel any paused print jobs.
User's Guide Solving Problems Related Information & “Cleaning the Paper Path for Ink Smears” on page 145 & “Cleaning the Scanner Glass” on page 148 & “Cleaning the ADF” on page 146 & “Menu Options for Copy Mode” on page 88 Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle.
User's Guide Solving Problems ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Control Panel When printing JPEGs or TIFFs, press Settings, and then enable Bidirectional. ❏ Windows Select High Speed on the printer driver's More Options tab. ❏ Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
User's Guide Solving Problems Check whether or not the printer is recognized when using Windows In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then reinstall Epson Scan 2. See the following to access Scanner and Camera.
User's Guide Solving Problems ❏ Do not press with too much force on the original or the document cover. If you press with too much force, blurring, smudges, and spots may occur. Related Information & “Cleaning the Scanner Glass” on page 148 Straight Lines Appear when Scanning from ADF ❏ Clean the ADF. Straight lines may appear in the image when trash or dirt gets into the ADF. ❏ Remove any trash or dirt that adheres to the original.
User's Guide Solving Problems ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger. ❏ If the resolution is low, try increasing the resolution and then scanning.
User's Guide Solving Problems ❏ Check that the original is placed straight. ❏ Use an original with clear text. Text recognition may decline for the following types of originals.
User's Guide Solving Problems Other Scanning Problems Scanning Speed Is Slow ❏ Lower the resolution, and then scan again. When the resolution is high, scanning may take some time. ❏ The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. ❏ On the Configuration screen which is displayed by clicking the Mode on the Scan tab, the scanning speed may be reduced.
User's Guide Solving Problems ❏ Check the error code displayed for the failed fax job, and try the solutions described in the error code list. ❏ Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a fax number when sending. ❏ If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
User's Guide Solving Problems & “Error Code on the Status Menu” on page 172 & “Making Settings for a PBX Phone System” on page 110 & “Connecting the Printer to a Phone Line” on page 105 & “Uninstalling Applications” on page 168 & “Installing Applications” on page 169 Cannot Send Faxes ❏ If the user restriction feature has been enabled, a user name and password are required to operate the printer. Contact your administrator if you do not know the password.
User's Guide Solving Problems Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information & “Sending Faxes at a Specified Time (Send Fax Later)” on page 113 & “Common Settings” on page 154 Cannot Receive Faxes ❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider.
User's Guide Solving Problems & “Sending Faxes After Confirming the Recipient's Status” on page 113 & “Removing Jammed Paper” on page 177 Sent Fax Quality Is Poor ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Change the Resolution setting on the control panel. If your originals contain both text and photos, select Photo. ❏ Change the Density setting on the control panel.
User's Guide Solving Problems ❏ Reprint the received fax. Select Job History from Status Menu to reprint the fax. Related Information & “Basic Settings” on page 131 & “Checking the Fax Job History” on page 126 Cannot Receive A3 Size Faxes Check that the paper size setting of the paper source that contains A3 paper has been set to A3, and that the paper source is set for use with the fax feature.
User's Guide Solving Problems Related Information & “Receive Settings” on page 130 & “Settings for the Answering Machine” on page 117 Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong The sender may not have set the fax header information or may have set it incorrectly. Contact the sender. Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
User's Guide Solving Problems Rear Paper Feed Slot is Removed Reattach the rear paper feed slot by holding vertically shown as below. The Date and Time Are Incorrect Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the power is left off for a long time, the clock may show the wrong time.
User's Guide Solving Problems Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information & “Contacting Epson Support” on page 231 Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. "?" Is Displayed on the Photo Selection Screen "?" is displayed on the LCD screen when the image file is not supported by the product.
User's Guide Appendix Appendix Technical Specifications The information below is as of August 2013.
User's Guide Appendix A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 47.0 mm (1.85 in.) D 18.0 mm (0.71 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 14040×20400 pixels (1200 dpi) Maximum Document Size 297×431.8 mm (11.7×17 in.
User's Guide Appendix Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems Speed Up to 33.6 kbps Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) ❏ Photo: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.
User's Guide Appendix Functions Panel Operation Network Printing Network Scanning Supported Remarks Wi-Fi Setup Wizard ✓ - Push Button Setup (WPS) ✓ - PIN Code Setup ✓ - Wi-Fi Auto Connect ✓ - Wi-Fi Direct Setup ✓ - General Network Setup ✓ - Network Connection Check ✓ - Network Status ✓ - Network Status Sheet Printing ✓ - Disable Wi-Fi ✓ - Restore the Factory Default Settings ✓ - File Sharing Setup ✓ - Wi-Fi Setup EpsonNet Print (Windows) IPv4 ✓ - Standard TCP/
User's Guide Appendix Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.4 GHz Maximum Radio-Frequency Power Transmitted 18.2 dBm (EIRP) Coordination Modes Infrastructure, Ad hoc*2, Wi-Fi Direct*3 *4 Wireless Securities WEP (64/128bit), WPA2-PSK (AES)*5 *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 Not supported for IEEE 802.11n. *3 Not supported for IEEE 802.11b.
User's Guide Appendix External Storage Device Specifications Supported Memory Card Specifications Compatible Memory Cards Maximum Capacities Memory Stick Duo* 128 MB Memory Stick PRO Duo* 32 GB Memory Stick PRO-HG Duo* * MagicGate Memory Stick Duo* 128 MB Memory Stick Micro* 32 GB miniSD* 2 GB miniSDHC* 32 GB microSD* 2 GB microSDHC* 32 GB microSDXC* 64 GB SD 2 GB SDHC 32 GB SDXC 64 GB Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck.
User's Guide Appendix * We do not recommend using external USB devices that are powered by USB. Use only external USB devices with independent AC power sources. You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEG with the Exif Version 2.
User's Guide Appendix * Without the ink and the power cord. Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 1.0 to 0.6 A 0.6 A Power Consumption (with USB Connection) Standalone copying: Approx. 20 W (ISO/IEC24712) Standalone copying: Approx. 20 W (ISO/IEC24712) Ready mode: Approx. 8.9 W Ready mode: Approx. 9.1 W Sleep mode: Approx. 1.9 W Sleep mode: Approx. 2.0 W Power off: Approx. 0.4 W Power off: Approx.
User's Guide Appendix Freezing Temperature -15 °C (5 °F) Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F). * You can store for one month at 40 °C (104 °F). System Requirements ❏ Windows 10 (32-bit, 64-bit)/Windows 8.
User's Guide Appendix frequency (RF) Exposure rules. This equipment should be installed and operated so that the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles). Standards and Approvals for European Model For European users Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU.
User's Guide Appendix Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the maintenance box installed; otherwise ink may leak during transporting. ❏ When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
User's Guide Appendix 7. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 8. Close the scanner unit. 9. Prepare to pack the printer as shown below.
User's Guide Appendix 10. Make sure to install the cap onto the ink tank securely. 11. Pack the printer in its box using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Note: If you connected the printer to the network without the software disc or Web Installer, map a memory card slot or USB port as a network drive. Open Run and enter a printer name \\XXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:. Right-click a device icon displayed to assign the network. The network drive appears in Computer or My Computer. Mac OS Select a corresponding device icon. The data on the external storage device is displayed.
User's Guide Appendix 4. Select the authentication method of the email server you are using. c Important: The following authentication methods are available. SSL and STARTTLS are not supported. ❏ None ❏ SMTP (SMTP AUTH) ❏ POP Before SMTP Contact your internet service provider to confirm the authentication method of the email server.
User's Guide Appendix Items Explanations SMTP Server Port Number Enter the port number of the server that sends the email (SMTP server). POP3 Server Address If you select POP before SMTP as the Authentication Method, enter the server address of the server that receives the email (POP3 server). POP3 Server Port Number If you select POP before SMTP as the Authentication Method, enter the port number of the email server that receives the email (POP3 server). Checking an Email Server Connection 1.
User's Guide Appendix ❏ Product serial number (The serial number label is usually on the back of the product.) ❏ Product model ❏ Product software version (Click About, Version Info, or a similar button in the product software.
User's Guide Appendix Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (email). Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.
User's Guide Appendix Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
User's Guide Appendix Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.
User's Guide Appendix Province Company Name Address Phone E-mail WEST KALIMANTAN ESC Pontianak PEKANBARU ESC PEKANBARU DKI JAKARTA EAST JAWA BANTEN ESS JAKARTA KEIAI ESS SURABAYA ESS SERPONG CENTRAL JAWA ESS SEMARANG EAST KALIMANTAN ESC SAMARINDA SOUTH SUMATERA ESC PALEMBANG EAST JAVA ESC JEMBER JL. NUSA INDAH I NO. 40A PONTIANAK KALBAR 78117 (+62561)735507 JL. TUANKU TAMBUSAI NO. 353 PEKANBARU RIAU (+62761)21420 WISMA KEIAI LT. 1 JL. JEND. SUDIRMAN KAV.
User's Guide Appendix Internet Home Page http://www.epson.com.
User's Guide Appendix Helpline ❏ Service, product information, and ordering consumables (BSNL Lines) Toll-free number: 18004250011 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) ❏ Service (CDMA & Mobile Users) Toll-free number: 186030001600 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the t
