User`s guide

Home > Solving Problems
Scanner Problems
The Status Light Is Flashing
The Scanner Does Not Turn On
The Scanner Turns Off
You Cannot Start Epson Scan
Pressing a Scanner Button Does Not Start the Correct Program
The Status Light Is Flashing
The scanner light is located above the power button, and the scanner cover light is on the top of the scanner
cover.
Light Color Indicator
Status
Meaning
Scanner
light
Green
On
Ready to scan images.
Flashing
Initializing or scanning.
Red
Flashing
An error has occurred.
Make sure the scanner is connected to your
computer properly. See the Start Here sheet for
instructions on connecting the scanner to your
computer.
Make sure the scanner software is fully installed.
See the Start Here sheet for instructions on
installing the scanner software.
Make sure the scanner and/or the transparency
unit transportation lock is unlocked. If it is locked,
slide the lock to the unlock position.
Turn off the scanner using its power button, then
turn it on again. If the scanner light is still flashing
red, the scanner may be malfunctioning, or the
scanner light source may need to be replaced.
Contact Epson for details.
Off
The scanner is off.
Scanner
cover light
Blue
On
Scanning transparencies (such as film or slides).
Off
Scanning reflective documents (such as documents and
photographs).
Top
The Scanner Does Not Turn On