User's Guide NPD5702-01 EN
User's Guide Contents Contents Checking the Network Connection Status. . . . . . . . 27 Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . .27 Printing a Network Connection Report. . . . . . . . 27 Printing a Network Status Sheet. . . . . . . . . . . . . . . 34 Replacing or Adding New Access Points. . . . . . . . . 34 Changing the Connection Method to a Computer. . 34 Disabling Wi-Fi from the Control Panel. . . . . . . . . .
User's Guide Contents Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 58 Printing a Reduced or Enlarged Document. . . . . 58 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster). . . . . . . . . . . . . 59 Printing with a Header and Footer. . . . . . . . . . . 65 Printing a Watermark. . . . . . . . . . . . . . . . . . . . .66 Printing Multiple Files Together. . . . . . . . . . . . .
User's Guide Contents Running Web Config on Mac OS. . . . . . . . . . . .116 Application for Scanning Documents and Images (Epson Scan 2). . . . . . . . . . . . . . . . . . . . . 116 Adding the Network Scanner. . . . . . . . . . . . . . 117 Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager). . . . . . . . . . . . . . . . . . . . . . . . . . 117 Application for Laying Out Photos (Epson Easy Photo Print). . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Cannot Scan the Correct Area on the Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .150 Text is Not Recognized Correctly when Saving as a Searchable PDF. . . . . . . . . . . . . . . . 150 Cannot Solve Problems in the Scanned Image. . 151 Other Scanning Problems. . . . . . . . . . . . . . . . . . . 151 Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .151 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page. Click + to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
User's Guide About This Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra.
User's Guide About This Manual ❏ Microsoft Windows Server 2008 R2 operating system ® ® ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2008 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
User's Guide Important Instructions ❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Fill the ink tank to the upper line while the printer is not operating. To display the correct ink level estimates, reset the ink level after filling the tank. ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
User's Guide Important Instructions Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings > Restore Default Settings > All Settings on the control panel.
User's Guide Printer Basics Printer Basics Part Names and Functions A Rear paper feed Loads paper. B Paper support Supports loaded paper. C Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. D Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. E Output tray Holds the ejected paper. A Document cover Blocks external light while scanning. B Scanner glass Place the originals.
User's Guide Printer Basics E Memory card slot Insert a memory card. A Ink tank cover Open to refill the ink tank. B Ink reservoir tank (Ink tank) Supplies ink to the print head. C Ink tank unit Contains the ink tanks. D Print head Ink is ejected from the print head nozzles underneath. A Rear cover Remove when removing jammed paper. B AC inlet Connects the power cord. C USB port Connects a USB cable to connect with a computer.
User's Guide Printer Basics Control Panel A Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. B Displays the home screen. C Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. D Displays the solutions when you are in trouble. E Stops the current operation. F Returns to the previous screen.
User's Guide Printer Basics Guide to the Home Screen The following icons and menus are displayed on the home screen. A Icons that show the network status are displayed. Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection. Indicates that the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection.
User's Guide Printer Basics C Function icons and names are displayed as menu icons. Copy Enters Copy menu that allows you to copy a document. Print Photos Enters Print Photos menu that allows you to print photos on your memory card. Scan Enters Scan menu that allows you to scan a document or a photo. Personal Stationery Enters Personal Stationery menu that allows you to print original items, such as ruled paper and calendars, using the photos on your memory card.
User's Guide Printer Basics Icons Descriptions Switches the character type. ABC: Uppercase characters abc: Lowercase characters 123: Numbers and symbols ud Selects the character to be entered. r Moves the cursor to the right. l Deletes a character to the left (backspace). OK Enters the selected characters. Returns to the previous screen. Entering the Practice String "13By" 1. Press the button twice to switch the character type to 123. 2. Press the u button twice to select "1". 3.
User's Guide Printer Basics 4. Press the r button once to move the cursor, and then press the button to switch the character type to ABC. Press the u button twice to select "B". 5. Press the r button once to move the cursor, and then press the Press the d button twice to select "y". 6. Press the OK button. 20 button to switch the character type to abc.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
User's Guide Network Settings Note: Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode. The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
User's Guide Network Settings Select the connection type and then click Next. Follow the on-screen instructions. Connecting to a Smart Device You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.
User's Guide Network Settings & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 26 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 26 Making Wi-Fi Settings Manually You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point. Note: If you are using an access point with its default settings, the SSID and password are on the label.
User's Guide Network Settings Related Information & “Entering Characters” on page 18 & “Checking the Network Connection Status” on page 27 & “When You Cannot Make Network Settings” on page 135 Making Wi-Fi Settings by Push Button Setup You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method. ❏ The access point is compatible with WPS (Wi-Fi Protected Setup).
User's Guide Network Settings & “When You Cannot Make Network Settings” on page 135 Making Wi-Fi Settings by PIN Code Setup (WPS) You can connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point. 1. Select Settings on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2.
User's Guide Network Settings 2. Select Wi-Fi Direct. 3. Press the OK button. 4. Press the OK button to start the setup. 5. Press the OK button. 6. Check the SSID and password displayed on the printer's control panel. On the network connection screen of the computer or smart device, select the SSID shown on the printer's control panel to connect. 7. Enter the password displayed on the printer's control panel on the computer or smart device. 8.
User's Guide Network Settings 2. Select Settings on the home screen, and then press the OK button. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Network Settings > Connection Check. The connection check starts. 4. Press the x button to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions.
User's Guide Network Settings Related Information & “E-2, E-3, E-7” on page 29 & “E-5” on page 30 & “E-6” on page 30 & “E-8” on page 31 & “E-9” on page 31 & “E-10” on page 31 & “E-11” on page 32 & “E-12” on page 32 & “E-13” on page 33 & “Message on the Network Environment” on page 34 E-2, E-3, E-7 Message: No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.
User's Guide Network Settings ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup. ❏ The Wi-Fi network was set up using any method other than push button setup.
User's Guide Network Settings Related Information & “Printing a Network Status Sheet” on page 34 E-8 Message: Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance. Solutions: ❏ Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto.
User's Guide Network Settings Solutions: Check the following. ❏ Other devices on the network are turned on. ❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's Obtain IP Address to Manual. Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway from the Network Status part on the network connection report. If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto.
User's Guide Network Settings ❏ Other devices on the network are turned on. ❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them manually. ❏ The network addresses for other devices (subnet mask and default gateway) are the same. ❏ The IP address does not conflict with other devices. If still does not connect your printer and network devices after confirming the above, try the following. ❏ Turn off the access point.
User's Guide Network Settings Message on the Network Environment Message Solution *Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID). The same SSID may be set on several access points. Check the settings on the access points, and change the SSID. The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.
User's Guide Network Settings ❏ Setting up from the website Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.) Insert the software disc into the computer, and then follow the on-screen instructions.
User's Guide Network Settings Disconnecting Wi-Fi Direct (Simple AP) connection from the Control Panel Note: When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected. If you want to disconnect a specific device, disconnect from the device instead of the printer. 1. Select Settings on the home screen.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) 2-Sided Printing Borderless Printing Epson Bright White Ink Jet Paper A4 Up to the line indicated by the triangle symbol on the edge guide. Auto, Manual*1 ✓ Epson Ultra Glossy Photo Paper A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.
User's Guide Preparing the Printer Commercially Available Paper Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Borderless Printing Plain paper Letter, A4 Up to the line indicated by the triangle symbol on the edge guide. Auto, Manual*2 ✓*3 B5, 16K (195×270 mm ) Up to the line indicated by the triangle symbol on the edge guide. Auto, Manual*2 - A5, A6, B6 Up to the line indicated by the triangle symbol on the edge guide. Manual*2 - Legal, 8.5×13 in.
User's Guide Preparing the Printer ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout. ❏ Make sure you are using long-grain paper.
User's Guide Preparing the Printer 3. Load paper at the center of the paper support with the printable side facing up. c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide. ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.
User's Guide Preparing the Printer Note: You can also display the paper size and paper type settings screen by selecting Settings > Printer Setup > Paper Source Settings > Paper Setting. 6. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Preparing the Printer ❏ Avoid using envelopes that are too thin, as they may curl during printing. Related Information & “Available Paper and Capacities” on page 37 & “Loading Paper in the Rear Paper Feed” on page 39 Loading Long Papers When loading paper longer than legal size, store the paper support and the output tray, and then flatten the leading edge of the paper.
User's Guide Preparing the Printer Placing Originals Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.5 mm from the bottom edge and right edge of the scanner glass is not scanned. 4. Close the cover gently.
User's Guide Preparing the Printer Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Inserting a Memory Card Supported Memory Cards miniSD* miniSDHC* microSD* microSDHC* microSDXC* SD SDHC SDXC * Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Inserting and Removing a Memory Card 1. Insert a memory card into the printer. The printer starts reading the data and the light flashes.
User's Guide Preparing the Printer c Important: Insert a memory card straight into the printer. 2. When you have finished using the memory card, make sure the light is not flashing, and then push the card to remove it. c Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.
User's Guide Preparing the Printer c Important: ❏ Insert a memory card after removing write protection. ❏ If an image is saved to the memory card from a computer, the image and the number of photos are not refreshed on the LCD screen. Remove and insert the memory card again. ❏ When sharing an external device inserted in the printer between computers connected over USB and over a network, write access is only allowed to the computers that are connected by the method you selected on the printer.
User's Guide Preparing the Printer Settings > Maintenance Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern. Head Cleaning: Select this feature to clean clogged nozzles in the print head. Power Cleaning: Select this feature to replace all of the ink inside the ink tubes. More ink is consumed than in usual cleaning. See the "Related Information" below for details on using this feature.
User's Guide Preparing the Printer A4/Letter Auto Switching: Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as A4. Error Notice: Select On to display an error message when the selected paper size or type does not match the loaded paper. Paper Setup Auto Display: Select On to display the Paper Setting screen when loading paper in the paper source.
User's Guide Preparing the Printer ❏ On Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs. ❏ Off Displays an error message and cancels printing. Ink Drying Time: Select the ink drying time you want to use when performing 2-sided printing. The printer prints the other side after printing one side. If your printout is smeared, increase the time setting.
User's Guide Preparing the Printer Related Information & “Checking the Network Connection Status” on page 27 & “Making Wi-Fi Settings Manually” on page 24 & “Making Wi-Fi Settings by Push Button Setup” on page 25 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 26 & “Disconnecting Wi-Fi Direct (Simple AP) connection from the Control Panel” on page 36 Menu Options for Epson Connect Services Select the menus on the control panel as described below.
User's Guide Preparing the Printer For registration and usage guides, see the following portal website. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Related Information & “Printing Using a Network Service” on page 123 Menu Options for File Sharing Select the menus on the control panel as described below. Settings > File Sharing Select the connection method between the printer and a computer that will have write access to the memory card inserted in the printer.
User's Guide Preparing the Printer Update: Checks if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating. Current Version: Displays the current firmware version of your printer. Notification: Checks for firmware updates periodically and notifies you if an update is available. Menu Options for Restore Default Settings Select the menus on the control panel as described below.
User's Guide Preparing the Printer Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏ Windows 10/Windows Server 2016 Right-click the start button or press and hold it, and then select Control Panel > View devices and printers in Hardware and Sound.
User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clinking an item displays Help. ❏ When you select Print Preview, you can see a preview of your document before printing. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ This feature is not available for borderless printing. ❏ You can use automatic and manual 2-sided printing. During manual 2-sided printing, flip the paper over to print on the other side when the printer has finished printing the first side.
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Printing Basics” on page 54 & “Main Tab” on page 69 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information & “Printing Basics” on page 54 & “Main Tab” on page 69 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
User's Guide Printing Note: This feature is not available for borderless printing. Related Information & “Printing Basics” on page 54 & “More Options Tab” on page 70 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and the select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 54 & “More Options Tab” on page 70 Printing a Watermark You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark. Note: This feature is not available with borderless printing. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Watermark. Click Settings to change details such as the size, density, or position of the watermark.
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. The extension of the saved files is "ecl".
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction. Note: ❏ Automatic is selected as default on the More Options tab.
User's Guide Printing Related Information & “Printing Basics” on page 54 & “More Options Tab” on page 70 Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. Canceling On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes.
User's Guide Printing 2-Sided Printing Allows you to perform 2-sided printing. Settings You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page. Print Density Select the document type to adjust the print density. If the appropriate print density is selected, you can prevent images from bleeding through to the reverse side. Select User Defined to adjust the print density manually.
User's Guide Printing Watermark Features Allows you to make settings for watermarks. Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when printing on paper such as envelopes that are loaded in fixed direction in the printer. High Speed Prints when the print head moves in both directions. The print speed is faster, but the quality may decline. Mirror Image Inverts an image to print as it would appear in a mirror.
User's Guide Printing 2. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details ord to expand the print window. 3. Select your printer. 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.
User's Guide Printing & “Menu Options for Print Settings” on page 77 Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. Related Information & “Printing Basics” on page 71 & “Menu Options for Layout” on page 77 Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order.
User's Guide Printing & “Menu Options for Paper Handling” on page 77 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size. Select the paper size you loaded in the printer in Destination Paper Size.
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
User's Guide Printing Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet. Layout Direction Specify the order in which the pages will be printed. Border Prints a border around the pages. Reverse page orientation Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer. Flip horizontally Inverts an image to print as it would appear in a mirror.
User's Guide Printing Borderless This checkbox is selected when you select a borderless paper size. Expansion In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement. Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror.
User's Guide Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. 2. Insert a memory card into the printer. c Important: Do not remove the memory card until you have finished printing. 3. Select Print Photos on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 4. Select a photo, and then set the number of copies.
User's Guide Printing Printing Lined Paper, Calendars, and Original Writing Paper You can easily print lined paper, calendars, and original writing paper using the Personal Stationery menu. 1. Load paper in the printer. 2. To print writing paper using a photo on your memory card, insert the memory card into the printer. 3. Select Personal Stationery on the home screen. 4. Select a menu item. 5. Follow the on-screen instructions to print.
User's Guide Printing Borderless: To print without margins around the edges, select Borderless. The image is enlarged a little to remove margins from the edges of the paper. Select how much to enlarge the image in the Expansion setting. To print with margins around the edges, select With Border. Quality: Select the print quality. Selecting Best provides higher quality printing, but the printing speed may be slower. -Fix Photo: Select one of the image adjustment options.
User's Guide Printing Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
User's Guide Printing 1. Load paper in the printer. 2. Set up your printer for wireless printing. 3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
User's Guide Printing Related Information & “Menu Options for Printer Setup” on page 47 Canceling the Ongoing Job Press the y button on the printer's control panel to cancel the print job in progress.
User's Guide Copying Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Select Copy on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 4. Set the number of copies. 5. Select color copy or monochrome copy. 6. Press the OK button to display and check the print settings. To change the settings, press the d button, select the setting items and change settings. When you have finished, press the OK button.
User's Guide Copying Copying on 2-Sides 1. Select Copy on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Press the OK button to display the print settings, and then press the d button. 3. Select 1→2-Sided as the 2-Sided setting, and then press the OK button. 4. Press the x button. Related Information & “Copying” on page 85 Copying Multiple Originals onto One Sheet 1. Select Copy on the home screen.
User's Guide Copying 2-Sided: Select 2-sided layout. ❏ 1→1-Sided Copies one side of an original onto a single side of paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper. Density: Increase the level of density when the copying results are faint. Decrease the level of density when ink smears. Paper Size: Select the paper size you loaded. Paper Type: Select the paper type you loaded.
User's Guide Copying Original Size: Select the size of your original. When copying non-standard size originals, select the size closest to your original. Multi-Page: ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. Quality: Select the print quality. Draft provides faster printing, but the printouts may be faint.
User's Guide Scanning Scanning Scanning Using the Control Panel You can send scanned images from the printer's control panel to the following destinations. To Memory You can save the scanned image to a memory card. You need not set any settings before scanning. To Computer (JPEG)/To Computer (PDF)/To Computer (Email) You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
User's Guide Scanning 4. Select To Memory. 5. Check settings such as the save format, and change them if necessary. 6. Press the x button. Related Information & “Placing Originals” on page 43 Menu Options for Scanning to a Memory Card Note: The items may not be available depending on other settings you made. Format: Select the format in which to save the scanned image. Color: Select whether to scan in color or in monochrome. Scan Size: Select the scan area.
User's Guide Scanning 2. Select Scan on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select how to save the scanned image to a computer from the following menus, and then press the OK button. ❏ To Computer (JPEG): Saves the scanned image in JPEG format. ❏ To Computer (PDF): Saves the scanned image in PDF format. ❏ To Computer (Email): Starts the email client on your computer, and then automatically attaches it to an email. 4.
User's Guide Scanning 2. Select Scan on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select To Computer (WSD). 4. Select a computer. 5. Press the x button. Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista. Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically. The following is necessary to set up a WSD port.
User's Guide Scanning Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen.
User's Guide Scanning ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD. Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item. 1. Place the original. 2.
User's Guide Scanning ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass. You cannot change this setting. 4. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed. ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following.
User's Guide Scanning 5. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Scanning Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it. Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Refilling Ink Refilling Ink Checking the Ink Levels To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. c Important: Prolonged use of the printer when the ink level is below the lower line could damage the printer. You can check the approximate ink levels from the computer. Checking the Ink Levels - Windows 1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab.
User's Guide Refilling Ink 3. Click EPSON Status Monitor. Ink Bottle Codes Epson recommends the use of genuine Epson ink bottles. The following are the codes for genuine Epson ink bottles.
User's Guide Refilling Ink Handling precautions ❏ Use ink bottles with the correct part code for this printer. ❏ This printer requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off. ❏ Do not shake too vigorously or squeeze the ink bottles. ❏ Once you open an ink bottle, we recommend using it as soon as possible.
User's Guide Refilling Ink 2. Select Reset Ink Levels. 3. Press the x button. 4. Open the scanner unit with the document cover closed. 5. Open the ink tank cover. 6. Open the cap of the ink tank.
User's Guide Refilling Ink c Important: Make sure that the color of the ink tank matches the ink color that you want to refill. 7. While holding the ink bottle upright, turn the cap slowly to remove it. c Important: ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink. 8. Position the top of the ink bottle along the slot in front of the filling port, and then stand the bottle slowly to insert it into the filling port.
User's Guide Refilling Ink 9. Insert the top of the ink bottle securely into the filling port of the tank to refill the tank with ink. Ink pours into the tank just by holding the bottle normally without squeezing. The ink flow stops automatically when the ink is filled to the upper line. Note: If the ink does not start flowing into the tank, remove the ink bottle and try reinserting it. 10. When you have finished refilling the ink, remove the ink bottle, and then close the cap of the ink tank securely.
User's Guide Refilling Ink Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 11. Close the ink tank cover firmly. 12. Close the scanner unit, and then press the x button. 13. Select the color of the ink you refilled up to the upper line. 14. Press the x button to reset the ink level. 15. Confirm the message, and then press the OK button.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 5. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments as in the following "OK" pattern, the nozzles are not clogged. Select No to close the nozzle check feature. 6. Select Yes, and then follow the on-screen instructions to clean the print head. 7.
User's Guide Maintaining the Printer Running Power Cleaning The Power Cleaning utility allows you to replace all of the ink inside the ink tubes. In the following situations, you may need to use this feature to improve the print quality. ❏ You printed or performed head cleaning when the ink levels were too low to be seen in the ink tank windows. ❏ You performed the nozzle check and head cleaning several times and then waited for at least 12 hours without printing, but print quality still did not improve.
User's Guide Maintaining the Printer Running Power Cleaning - Windows 1. Access the printer driver window. 2. Click Power Cleaning on the Maintenance tab. 3. Follow the on-screen instructions. Note: If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this procedure from step 1 to run this feature again. Related Information & “Accessing the Printer Driver” on page 54 Running Power Cleaning - Mac OS 1.
User's Guide Maintaining the Printer 5. Follow the on-screen instructions to align the print head. ❏ Vertical Alignment: Find and enter the number for the most solid pattern in each group. ❏ Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern. Related Information & “Loading Paper in the Rear Paper Feed” on page 39 Cleaning the Paper Path When the printouts are smeared or paper does not feed correctly, clean the roller inside.
User's Guide Maintaining the Printer 2. Select Maintenance on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper path. Note: Repeat this procedure until the paper is not smeared with ink.
User's Guide Maintaining the Printer Cleaning the Translucent Film When the printout is not improved after aligning the print head or cleaning the paper path, the translucent film inside the printer may be smeared. Items required: ❏ Cotton swabs (several) ❏ Water with a few drops of detergent (2 to 3 drops of detergent in 1/4 cup of tap water) ❏ Light for checking smears c Important: Do not use cleaning liquid other than water with a few drops of detergent. 1.
User's Guide Maintaining the Printer c Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. c Important: Wife off the smear gently.
User's Guide Maintaining the Printer 2. Select Maintenance on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Nozzle Check. 4. Follow the on-screen instructions to print the nozzle check pattern. Related Information & “Loading Paper in the Rear Paper Feed” on page 39 Checking the Total Number of Pages Fed Through the Printer Windows 1. Access the printer driver window. 2.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information Related Information & “Using Epson iPrint” on page 81 Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Access the devices and printers screen in Windows. ❏ Windows 10/Windows Server 2016 Right-click the start button or press and hold it, and then select Control Panel > View devices and printers in Hardware and Sound. ❏ Windows 8.
User's Guide Network Service and Software Information ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
User's Guide Network Service and Software Information Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > Event Manager. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Event Manager. Starting on Mac OS Go > Applications > Epson Software > Event Manager.
User's Guide Network Service and Software Information Related Information & “Installing the Latest Applications” on page 120 Application for Printing Web Pages (E-Web Print) E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar. Note: ❏ Windows Server operating systems are not supported.
User's Guide Network Service and Software Information Starting on Mac OS Select Go > Applications > Epson Software > EPSON Software Updater. Installing the Latest Applications Note: When reinstalling an application, you need to uninstall it first. 1. Make sure the printer and the computer are available for communication, and the printer is connected to the Internet. 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3.
User's Guide Network Service and Software Information Related Information & “Software Update Tools (EPSON Software Updater)” on page 119 & “Uninstalling Applications” on page 121 Updating the Printer's Firmware using the Control Panel If the printer is connected to the Internet, you can update the printer's firmware using the control panel. You can also set the printer to regularly check for firmware updates and notify you if any are available. 1. Select Settings on the home screen.
User's Guide Network Service and Software Information ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel. ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button and select Control Panel. 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.
User's Guide Network Service and Software Information 6. Select the application you want to uninstall, and then click Uninstall. c Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Error Codes on the LCD Screen A code is displayed on the LCD screen if there is an error or information that requires your attention. Code Situation Solutions E-01 A printer error has occurred. Open the scanner unit and remove any paper or protective material inside the printer. Turn the power off and on again. E-02 A scanner error has occurred. Turn the power off and on again.
User's Guide Solving Problems this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider.
User's Guide Solving Problems & “Installing the Latest Applications” on page 120 Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. c Important: ❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. ❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak.
User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. c Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction.
User's Guide Solving Problems 3. Close the scanner unit. Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper.
User's Guide Solving Problems 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions. ❏ Do not load more than the maximum number of sheets specified for the paper.
User's Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information & “Loading Paper in the Rear Paper Feed” on page 39 Several Sheets of Paper are Fed at a Time ❏ Load one sheet of paper at a time. ❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper.
User's Guide Solving Problems LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Cannot Print from a Computer Checking the Connection (USB) ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If the USB cable cannot be recognized, change the port, or change the USB cable.
User's Guide Solving Problems ❏ If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly. Restart the access point or reset the network settings for the printer. If this does not solve the problem, see the documentation for the access point. ❏ Try accessing any website from your computer to make sure that your computer's network settings are correct. If you cannot access any website, there is a problem on the computer.
User's Guide Solving Problems ❏ Windows Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window. ❏ Windows 10/Windows 8.1/Windwos 8/Windows 7 Click the printer icon, and then click Print server properties from the displayed menu. ❏ Windows Vista Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP From the File menu, select Server Properties.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item). If the printer is not selected as the default printer, set it as the default printer.
User's Guide Solving Problems Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems, see the following. ❏ When you are using multiple access points at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the access points.
User's Guide Solving Problems ❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as the printer. ❏ Most access points have a privacy separator feature that blocks communication between connected devices.
User's Guide Solving Problems Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.
User's Guide Solving Problems Cannot Print from an iPhone or iPad ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. ❏ Enable Paper Setup Auto Display in the following menus. Settings > Printer Setup > Paper Source Settings > Paper Setup Auto Display ❏ Enable the AirPrint setting on Web Config.
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 2.5 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Horizontal Alignment feature. ❏ When printing on plain paper, print using a higher quality setting.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. Related Information & “Menu Options for Printer Setup” on page 47 Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints.
User's Guide Solving Problems & “Available Paper and Capacities” on page 37 & “List of Paper Type” on page 42 & “Paper Handling Precautions” on page 38 Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏ When vertical banding appears or the paper is smeared, clean the paper path.
User's Guide Solving Problems ❏ When the problem cannot be cleared after cleaning the paper path, the part inside the printer that is shown in the illustration is smeared. Turn off the printer, and then wipe off the ink using a cotton swab. Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it.
User's Guide Solving Problems Printed Photos are Sticky You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side. When printing on the wrong side of the photo paper, you need to clean the paper path.
User's Guide Solving Problems ❏ Mac OS Change the Expansion setting from the print dialog's Print Settings menu. Related Information & “Menu Options for Copying” on page 86 The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass.
User's Guide Solving Problems Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass.
User's Guide Solving Problems Related Information & “Uninstalling Applications” on page 121 & “Installing the Latest Applications” on page 120 Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.
User's Guide Solving Problems Run Web Config, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and Preferences from the then add the printer again. Cannot Start Scanning ❏ Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the printer directly to the computer.
User's Guide Solving Problems ❏ Remove any trash or dirt that adheres to the original. ❏ Do not press with too much force on the original or the document cover. If you press with too much force, blurring, smudges, and spots may occur. Related Information & “Cleaning the Scanner Glass” on page 111 The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning.
User's Guide Solving Problems ❏ On the Advanced Settings tab in Epson Scan 2, set Descreening. ❏ Change the resolution, and then scan again. Related Information & “Scanning Using Epson Scan 2” on page 94 Cannot Scan the Correct Area on the Scanner Glass ❏ Make sure the original is placed correctly against the alignment marks. ❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
User's Guide Solving Problems Related Information & “Scanning Using Epson Scan 2” on page 94 Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2. 1. Start Epson Scan 2 Utility. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2 Utility. ❏ Windows 8.
User's Guide Solving Problems Related Information & “Scanning Using Epson Scan 2” on page 94 Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale. ❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space. ❏ Try scanning at a lower resolution.
User's Guide Solving Problems Related Information & “External Storage Device Specifications” on page 157 Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. "?" Is Displayed on the Photo Selection Screen "?" is displayed on the LCD screen when the image file is not supported by the product.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper* * Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.70 in.) D 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Network Function List Network Functions and IPv4/IPv6 Functions Network Printing Network Scanning Remarks EpsonNet Print (Windows) IPv4 ✓ - Standard TCP/IP (Windows) IPv4, IPv6 ✓ - WSD Printing (Windows) IPv4, IPv6 ✓ Windows Vista or later Bonjour Printing (Mac OS) IPv4, IPv6 ✓ - IPP Printing (Windows, Mac OS) IPv4, IPv6 ✓ - UPnP Printing IPv4 - Information appliance PictBridge Printing (Wi-Fi) IPv4 - Digital camera Epson Connect (Email Print) IPv4 ✓
User's Guide Appendix Wireless Securities WEP (64/128bit),WPA2-PSK (AES)*4 *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 IEEE802.11n is only available for the HT20. *3 Not supported for IEEE 802.11b. *4 Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.
User's Guide Appendix Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels File Size Less than 2 GB Maximum Number of Files JPEG: 2000*3 *1 Design rule for Camera File system. *2 Photo data stored on digital cameras with a built-in memory is not supported. *3 Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.) Note: "?" is displayed on the LCD screen when the printer cannot recognize the image file.
User's Guide Appendix Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Appendix Standards and Approvals for Australian Model EMC AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C634A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
User's Guide Appendix 7. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 8. Make sure to install the cap onto the ink tank securely. 9. Close the Ink Tank Cover securely.
User's Guide Appendix 10. Close the scanner unit. 11. Prepare to pack the printer as shown below. 12. Pack the printer in its box using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
User's Guide Appendix ❏ Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google Inc. ❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide Appendix Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available.
User's Guide Appendix Transportation of Product Epson recommends retaining product packaging for future transportation. Securing the ink tank with tape and keeping the product upright is also recommended. Help for Users in New Zealand Epson New Zealand wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Internet URL http://www.epson.co.nz Access the Epson New Zealand World Wide Web pages.
User's Guide Appendix Help for Users in Thailand Contacts for information, support, and services are: World Wide Web http://www.epson.co.th Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.
User's Guide Appendix ❏ Technical support Epson Service Center Province Company Name Address Phone E-mail DKI JAKARTA ESS JAKARTA MANGGADUA Ruko Mall Mangga Dua No. 48 Jl. Arteri Mangga Dua, Jakarta Utara - DKI JAKARTA (+6221) 62301104 NORTH SUMATERA ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor A-4, Medan - North Sumatera (+6261) 42066090 / 42066091 WEST JAWA ESC BANDUNG Jl. Cihampelas No. 48 A Bandung Jawa Barat 40116 (+6222) 4207033 YAP Square, Block A No. 6 Jl.
User's Guide Appendix Province Company Name Address Phone E-mail EAST JAVA NORTH SULAWESI ESC JEMBER ESC MANADO JL. Panglima Besar Sudirman Ruko no.1D Jember-Jawa Timur (Depan Balai Penelitian & Pengolahan Kakao) (+62331) 488373 / 486468 Tekno Megamall Lt LG 11 TK 21, Kawasan Megamas Boulevard, Jl Piere Tendean, Manado - SULUT 95111 (+62431) 8890996 jmr-admin@epson-indonesia.co.id MND-ADMIN@EPSONINDONESIA.CO.ID For other cities not listed here, call the Hot Line: 08071137766.
User's Guide Appendix ❏ Enquiries on repair services and warranty Head Office Phone: 603-56288288 Fax: 603-5628 8388/603-5621 2088 Help for Users in India Contacts for information, support, and services are: World Wide Web http://www.epson.co.in Information on product specifications, drivers for download, and products enquiry are available.
User's Guide Appendix ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2663 173
