User's Guide

Resetting the Printer
The printer may stop functioning because of static electricity or other causes. If your printer does not
function normally (for example, the power does not turn on or off, or the display is distorted), you can
reset the printer.
Caution: Resetting your printer erases all saved labels and formatting and returns your printer to its
default settings.
1. Press the power button to turn the printer off.
2. Press and hold the + keys, and press the power button.
You see a confirmation message.
3. Press the key.
Parent topic: Solving Problems
Solutions When the Display Is Blank
If nothing appears on the display, try these solutions:
• The power turns off automatically if the printer is idle for more than 5 minutes (or 1 hour when
connected to a computer). Press the power button to turn on the printer.
• If you are using batteries, make sure they are correctly installed. Replace the batteries or use the AC
adapter.
• If you are using the AC adapter, make sure it is securely connected on both ends.
• Press the key and adjust the display contrast.
Parent topic: Solving Problems
Related tasks
Installing Batteries
Connecting the AC Adapter
Changing Language and Other Preferences
Solutions When the Printer Does Not Print
If labels do not print or a print job stops, try these solutions:
• Check for messages on the display.
• Make sure the printer is selected in the software.
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