User's Guide

Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S.: [phone], 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday
• Canada: [phone], 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM,
Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
Epson offers a wide array of tapes and ribbons for multiple uses. You can purchase tape cartridges and
accessories at epson.com/labelworks (U.S.) or epson.ca/labelworks (Canada). You can also purchase
supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-
7766).
Parent topic: Solving Problems
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