24-Pin Dot Matrix Printer User's Guide 4011804 XXX-00
Control Panel Buttons and Lights Font button Selects the font. See Chapter 5. Condensed button Turns on and off the condensed mode. Font lights Indicate which font is selected. Condensed light Lights up when the condensed mode is on. LF/FF button Feeds paper line by line when pressing shortly. ● Ejects a single sheet or advances continuous paper to the next top-of-form position when held down. ● Paper Out light On when no paper is loaded in the selected paper source or paper is not loaded correctly.
® 24-Pin Dot Matrix Printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Contents Getting to Know Your Printer Easy-to-Use Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Available Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Printing on continuous paper. . . . . . . . . . . . . . . . . . . . . . . . . 4 Printing on single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Setting the Paper Thickness Lever . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Using the Push Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Loading paper onto the push tractor . . . . . . . . . . . . . . . . . . 2-6 Removing a printed document from the push tractor. . . . 2-11 Removing the push tractor . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4 Using the Printer Software About Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Printer Driver With Windows 95 and 98 . . . . . . . . . . . 4-3 Accessing the printer driver from Windows applications . 4-3 Accessing the printer driver from the Start menu. . . . . . . . 4-5 Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . 4-5 Using the Printer Driver With Windows 3.1 . . . . . . . . . . . . . . . . .
Chapter 7 Troubleshooting Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power supply problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Single-sheet paper loading or feeding problems . . . . . . . . Continuous paper loading or feeding problems . . . . . . . . Wrong top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix B Cleaning and Transporting the Printer Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3 Appendix C Specifications Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Electrical. . . . . . . . . . . . . . . . . .
Internet URL http://www.epson.com.au . . . . . . . . . . . . . . Your dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EPSON Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internet home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting to Know Your Printer Your EPSON® LQ-580/LQ-570e 24-pin dot matrix printer provides high-quality printing and great performance in a compact design. LQ-570e is the name used in the United States, Canada and Latin America.
Easy-to-Use Features This section highlights some easy-to-use features that you’ll find helpful. ❏ Use the tear-off feature to save paper. If you load paper in the push tractor, you can use the tear-off feature to advance your continuous paper to the printer’s tearoff edge when you finish printing. Then you can easily tear off printed sheets and save paper normally lost between documents. For more information, see Chapter 2.
❏ Use the paper release lever to change the paper path without removing continuous paper from the push tractor. When using the paper release lever, you can easily switch to printing on single sheets without removing the continuous paper loaded in the push tractor. For more information, see Chapter 2. paper release lever ❏ Use the micro adjust feature to adjust the top-of-form and tear-off positions. (See the Glossary for explanations of the top-of-form and tear-off positions.
Available Paper Paths Your printer provides a variety of paper paths for printing on continuous and single-sheet paper. As described below, paper can be fed into the printer from the top, front, bottom, or rear. You can select the paper path that best suits your current printing needs. Printing on continuous paper You can choose from two tractor positions (push and pull) and three paper entry slots (front, rear, and bottom) for continuous paper printing.
Using a pull tractor If you often print on thick or heavy continuous paper, such as multipart forms or continuous paper with labels, use a tractor in the pull position. The pull tractor provides you with the best paper jam prevention, and allows you to load continuous paper from the front, rear, or bottom of the printer. However, you cannot use the tear-off feature with the pull tractor.
You can also load continuous paper from the rear pull tractor position. rear Note: Paper loaded from the rear slot results in a curved paper path, which may affect loading performance, so use the front or bottom slot whenever possible. Caution: Do not load continuous paper with labels in the rear slot; the labels may come off their backing sheet inside the printer and cause a paper jam.
Printing on single sheets You can load single sheets from the top or the front of the printer. You can load ordinary single sheets from either position, even with continuous paper already loaded in the push tractor. This section helps you determine which paper slot best suits your single-sheet printing needs. See Chapter 3 for paper loading instructions. Loading paper in the top slot You can load ordinary single sheets, envelopes, or postcards in the top slot. Note: Load envelopes in the top slot only.
Loading paper in the front slot You can load ordinary single sheets, single-sheet multipart forms, or postcards in the front slot. Note: Always use the front paper slot to load single-sheet multipart forms. Options Your printer comes with everything necessary to print on continuous paper and single sheets using a variety of paper paths. By adding options, such as a cut-sheet feeder, pull tractor unit, roll paper holder, or front sheet guide, you can further expand your printer’s versatility.
Ribbon Cartridge Your printer uses the following ribbon cartridges: EPSON black ribbon cartridge #7753 EPSON film ribbon cartridge #7768 When printing becomes faint, you need to replace the ribbon cartridge. Genuine EPSON ribbon cartridges are designed and manufactured to work properly with your EPSON printer. They ensure proper operation and long life of the print head and other printer parts.
❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Do not use a damaged or frayed power cord. ❏ If you use an extension cord with the printer, make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
❏ If you plan to use the printer in Germany, observe the following: To provide adequate short-circuit protection and overcurrent protection for this printer, the building installation must be protected by a 16 amp circuit breaker. Note for German-speaking users: Bei Anschluß des Druckers an die Stromversorgung muß sichergestellt werden, daß die Gebäudeinstallation mit einem 16 AÜberstromschalter abgesichert ist. Print Head Caution Symbol K The symbol on the print head indicates that this part may be hot.
For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited. Safety information w Warning: This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage.
If damage occurs to the plug, replace the cord set or consult a qualified electrician. Replace fuses only with a fuse of the correct size and rating. How To Use Your Manuals This User’s Guide provides detailed information on setting up and using your printer. The Quick Reference Guide that also comes with the printer summarizes basic information on how to use the printer. Warnings, Cautions, and Notes This guide uses the following conventions: w c Warnings must be followed to avoid bodily injury.
14 Getting to Know Your Printer
Chapter 1 1 Setting Up the Printer Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Positioning the continuous paper supply. . . . . . . . . . . . . . . . 1-4 Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . . 1-5 Attaching the Paper Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Plugging in the Printer . . .
Unpacking the Printer Besides this guide, your printer box should include an EPSON printer software CD-ROM, a Notice Sheet, and the following items: printer paper guide power cord ribbon cartridge Note: Depending on your printer model, the power cord may be permanently attached to the printer. Also, the shape of the power cord plug varies depending on the country of purchase; be sure the plug you have is the right one for your location.
You must remove all protective materials packed around and inside your printer before you set it up and turn on the power. Follow the directions on the Notice Sheet (packed with the printer) to remove these materials. Save all packing and protective materials in case you need to ship the printer in the future. It should always be transported in its original packaging or equivalent materials. Choosing a Place for the Printer Follow the guidelines below when selecting a location for your printer.
❏ Avoid electrical outlets controlled by wall switches or automatic timers. An interruption in power can erase information in the memory of your printer or computer. Also avoid outlets on the same circuit as large motors or other appliances that can cause voltage fluctuations. ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. ❏ Use a grounded power outlet; do not use an adapter plug.
Installing or Replacing the Ribbon Cartridge EPSON recommends the use of genuine EPSON black ribbon cartridges (#7753) or EPSON film ribbon cartridge (#7768). Products not manufactured by EPSON may cause damage to your printer not covered by warranties. w Warning: You will need to move the print head by hand to install or replace the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. 1. Make sure the printer is turned off.
3. Lift the printer cover by its back edge and then pull it straight up and off. 4. Push up the tabs on each side of the paper tension unit and lift the unit up and off the printer. Store the paper tension unit in a safe place. Note: When the pull tractor is installed, it is not necessary to remove the paper tension unit.
5. Make sure that the print head is not hot; if it is, let it cool for a few minutes before touching it. Then slide the print head to the middle of the printer by hand. 6. If a used ribbon cartridge is installed, grasp the cartridge by its handle and pull it straight up. Properly dispose of the used ribbon cartridge.
7. Remove the new ribbon cartridge from the package. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon. ribbon-tightening knob 8. Hold the ribbon cartridge by its handle and push it firmly down into position; then press on both ends of the cartridge to make sure the plastic hooks fit into the slots.
9. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide. Turn the ribbon-tightening knob to help feed the ribbon into place. 10. Slide the print head from side to side to make sure it moves smoothly. Also check that the ribbon is not twisted or creased.
11. To replace the paper tension unit, lower it onto the printer’s mounting pegs. Then press down both ends of the unit until it clicks into place. 12. Replace the printer cover by first inserting the front tabs into the slots on the printer and then lowering the cover into place. Push it down until it clicks. Note: You install the optional #7768 film ribbon cartridge the same way you install the ribbon cartridge.
❏ Print on ordinary paper only. ❏ Move the paper-thickness lever to the next lowest position. Attaching the Paper Guide To install the paper guide follow these steps: 1. Make sure the paper guide cover is open as shown below. Attach the paper guide by sliding the slots on the bottom of the paper guide over the printer's pegs. Then tilt the guide back until it stops.
2. Close the paper guide cover.
Plugging in the Printer 1 1. Make sure the printer is turned off. 2. Check the label on the back of the printer to make sure its voltage matches that of your electrical outlet. Also make sure the plug on your printer’s power cord matches your electrical outlet. w Warning: It is not possible to change the printer’s voltage. If the rated voltage and your outlet voltage do not match, contact your dealer for assistance. Do not plug in the power cord. 3.
Connecting the Printer to Your Computer Your printer has two separate interface connections: an IEEE-1284 compatible parallel interface and Type B optional interface. See “Optional interface cards” on page A-4 for more information. If your computer requires a different type of printer interface, you should be able to use one of the optional interfaces described on “Optional interface cards” on page A-4.
3. Squeeze the wire clips together until they lock in place on both sides of the connector. 4. If your cable has a ground wire, connect it to the printer’s ground connector as shown below. 5. Plug the other end of the cable into the computer. After you connect the printer to your computer, install the printer software as described in the next section.
Installing the Printer Software After you connect the printer to your computer, you need to install the software included on the EPSON printer software CDROM shipped with your printer. Your printer software includes: ❏ Printer driver The printer driver is the software that runs, or “drives,” your printer. With it, you can make printer settings such as print quality, resolution, and paper size. ❏ EPSON Status Monitor 3 (Windows 95, 98, or NT 4.
❏ If you wish to make a diskette version of the printer software on your CD-ROM, insert the CD and run the EPSETUP program. In the dialog box that appears, click the Driver disk creation utility button and follow the on-screen instructions. ❏ If you are using the diskette version of the EPSON software, make a backup copy of the EPSON printer software disk or disks before you begin installation. 1. Make sure Windows 95, 98, or NT 4.0 is running and the printer is off. 2.
Installing the printer software in Windows 3.1 or NT 3.5x Follow the steps below to install the printer software in Windows 3.1 or NT 3.5x systems. Note: Installing the printer software on Windows NT 3.5x may require network administration privileges. Ask your administrator for more information. 1. Make sure Windows is running and the Program Manager window is open. 2. Insert the printer software CD-ROM shipped with your printer in the CD-ROM drive.
6. When the installation is complete, click OK to exit the installation program. 1 The installation program automatically selects the LQ-580/LQ570e as the default printer for Windows applications. For information on opening and using the software, see Chapter 4, “Using the Printer Software.” For DOS programs To control the printer from DOS application programs, you need to select the printer you are using or another available printer from the printer list of your application.
1-20 Setting Up the Printer
Chapter 2 Printing on Continuous Paper Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Setting the Paper Thickness Lever . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Using the Push Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Loading paper onto the push tractor. . . . . . . . . . . . . . . . . . . . 2-6 Removing a printed document from the push tractor . . . . . 2-11 Removing the push tractor . . . . . . . . . . .
Setting the Paper Release Lever There are several ways you can load continuous paper in the printer, including the push tractor. Use the paper release lever to indicate the paper source you want to use, as described in the table below. Note: To decide which paper source and paper path best suits your printing needs, see “Available Paper Paths” on page 4.
The table below describes each paper release lever position. Paper release lever position Description 2 Single-sheet position For loading single-sheet paper from the top or front slot. For information on loading single sheets, see Chapter 3. Push tractor position For loading continuous paper from the tractor installed in the push position. Also set the lever to this position when using the push and pull tractor in combination.
Setting the Paper Thickness Lever Setting the paper thickness lever allows the printer to accommodate various thicknesses of paper. The paper thickness lever is located under the printer cover. You can select one of eight positions identified by the scale next to the lever.
Use the following table to set the paper thickness lever to match the thickness of your paper. Paper type* Lever position Ordinary (single sheets or continuous paper) -1 or 0 Carbonless multipart forms with: 2 parts (original + 1 copy) 3 parts (original + 2 copies) 4 parts (original + 3 copies) 5 parts (original + 4 copies) 1 2 3 5 Continuous paper with labels** 2 Postcard 2 Envelopes 2 to 6 2 * See Appendix C for complete paper specifications.
Using the Push Tractor To use the push tractor, load continuous paper in the rear slot. For information on when to use the push tractor, see “Available Paper Paths” on page 4. Note: The tractor is installed in the push position when the printer is shipped. If a tractor is not installed in the push position, go to “Reinstalling the tractor in the push position” on page 2-13.
To load paper onto the push tractor, follow these steps: 1. Make sure the printer is turned off. 2. Open the paper guide cover and remove the paper guide by holding both edges and lifting it up. 3. Set the paper release lever to the push tractor position. Set the paper thickness lever (located under the printer cover) to the proper position for your paper’s thickness.
4. Release the left and right sprockets by pulling the sprocket lock levers forward. front of the printer 5. Slide the left sprocket to the left margin of the paper using the scale on the printer. (Printing starts at the “0” mark.) Then push the lever back to lock it in place. front of the printer Note: See Appendix C, “Paper alignment” and “Printable area,” for more information on the left margin position.
6. Slide the right sprocket to match the width of your paper, but do not lock it. Move the paper support midway between the two sprockets as shown in step 5. 7. Make sure your paper has a clean, straight edge. Then open both sprocket covers and fit the first three holes of the paper, printable side down, over the tractor pins. Then close the sprocket covers. front of the printer 8. Slide the right sprocket to remove any slack in the paper; then lock it in place by pushing the sprocket lock down. 9.
10. Slide the edge guides to the middle of the paper guide. Then close the paper guide cover. 11. Turn on the printer. You may need to check and change the printer driver settings as described in Chapter 4. When the printer receives data, it automatically loads the paper and starts printing. The printed pages are fed over the paper guide toward the back of the printer. 12. After you finish printing, follow the steps in the next section to tear off your printed document.
Removing a printed document from the push tractor To remove the printed document, follow these steps: 1. Make sure the Tear Off/Bin lights are flashing. (This indicates your paper is at the current tear-off position.) You may need to press the Tear Off/Bin button. 2. Open the paper guide cover, and tear off the printed document using the tear-off edge of the paper tension unit.
To feed continuous paper to the standby position where you can remove the paper, press the Load/Eject button. (See the Glossary for an explanation of the standby position.) Then open the sprocket covers of the tractor and remove the paper. c Caution: Always tear off your printed document before you press the Load/Eject button. Reverse feeding several pages at a time may cause a paper jam. Removing the push tractor To remove the tractor from the push position, follow these steps: 1.
Reinstalling the tractor in the push position If a tractor is installed in the pull position, you need to remove it and install the paper tension unit as described on “Removing the pull tractor” on page 2-24 before using the push tractor. To reinstall the tractor in the push position, follow these steps: 1. Make sure the printer is turned off. 2. Remove the paper guide by holding both edges and lifting it up. 3.
Using the Tractor in the Pull Position Using the tractor in the pull position is ideal for printing on thick and heavy continuous paper, such as multipart forms or continuous paper with labels. However, you cannot use the tearoff feature with the pull tractor. Because thick paper requires a straight paper path to avoid paper jams, you should load paper in the front or bottom slot when using the pull tractor.
2. Push up the tabs on each side of the paper tension unit and lift the unit up and off the printer. Store the paper tension unit in a safe place. 2 3. Lower the tractor into the printer’s mounting slots and press down both ends of the tractor to make sure that it is firmly seated. You are now ready to load continuous paper onto the pull tractor as described in the next section. To remove the pull tractor, see “Removing the pull tractor” on page 2-24.
Loading paper onto the pull tractor When using the pull tractor, load continuous paper in the front or bottom slot, if possible; loading paper in the rear slot may increase the chance of a paper jam. c Caution: Do not load continuous paper with labels in the rear paper slot; the labels may come off their backing sheet inside the printer and cause a paper jam. To load paper onto the pull tractor, follow these steps: 1. Make sure the printer is turned off, and the printer cover is removed.
4. Release the left and right sprockets by pulling the sprocket lock levers forward. 2 5. Slide the left sprocket to the left margin of the paper using the scale on the paper guide as a guide. (Printing starts at the arrow mark.) Then push the lever back to lock it in place. Note: See Appendix C, “Paper alignment” and “Printable area,” for more information on the left margin position.
6. Slide the right sprocket to match the width of your paper, but do not lock it. Move the paper support midway between the two sprockets as shown in step 5. 7. Make sure your paper has a clean, straight edge. Then open both sprocket covers. 8. Insert the paper into the front, bottom, or rear paper slot as described below until it emerges between the platen and the ribbon guide. Then pull up the paper until the perforation between the first and second pages is even with the top of the printer’s ribbon.
9. Fit three holes on each side of the paper over the tractor pins on both sprockets. Then close the sprocket covers. 10. Slide the right sprocket to remove any slack in the paper, then lock it in place by pushing the sprocket lock down. 11. If you use the front slot, attach the front cover with the continuous paper positioned as shown below. Then close it. 12.
14. Remove any slack in the paper and adjust the top-of-form position (the position where the printer will start printing) by pressing the LF/FF button or using the micro adjust feature. (To use the micro adjust feature, see “Adjusting the Top-ofForm Position” on page 2-31.) The printer will start printing at the current position without advancing the paper.
17. After you finish printing, open the paper guide cover; then tear off the printed document at the perforation nearest the paper exit slot. 2 Removing the paper from the pull tractor 1. After you finish printing, tear off the supply of paper at the perforation nearest the paper entry slot. 2. To eject the paper, hold down the LF/FF button.
Using two tractors in the push/pull combination To improve continuous paper feeding and reduce paper jams, you can use two tractors at the same time. When using two tractors in combination, you can load paper in the rear paper slot onto both the push tractor and the pull tractor. To use the push tractor with the pull tractor, you need to purchase the optional pull tractor (C80020✽). Install the optional pull tractor as described in “Installing the tractor in the pull position” on page 2-14.
7. Set the paper release lever to the pull tractor position. Then remove any slack in the paper between the push and pull tractor using the micro adjust feature (described on “Adjusting the Top-of-Form Position” on page 2-31.) if necessary. 8. Move the paper release lever back to the push tractor position you set in step 2. 9. When the printer receives data, it will start printing at the current position.
13. After you finish printing, open the paper guide cover; then tear off the printed document at the perforation nearest the paper exit slot. To remove the paper from the tractor, follow the steps under “Removing the paper from the pull tractor” on page 2-21. Removing the pull tractor To remove the tractor from the pull position, follow these steps: 1. Remove any paper loaded on the pull tractor as described on “Removing the paper from the pull tractor” on page 2-21. 2. Turn off the printer.
4. Store the tractor in a safe place, or install it in the push position as described on “Reinstalling the tractor in the push position” on page 2-13. 5. To replace the paper tension unit, lower it onto the printer’s mounting pegs. Then press down both ends of the unit until it clicks into place. 6. Replace the paper guide and the printer cover. Then close the paper guide cover.
Loading Multipart Forms You can use carbonless multipart forms of up to five parts (four copies in addition to the original). Make sure you set the paper thickness lever to the proper position based on the number of layers in your form. For best results with thick paper, such as multipart forms, select a straight or almost straight paper path. It is best to load multipart forms using the front or bottom slot and the pull tractor.
Loading Continuous Paper With Labels When printing on labels, use only the type of labels that are mounted on continuous backing sheets with sprocket holes for use with a tractor feeder. Do not try to print on single sheets with labels because the printer may not feed labels on a shiny backing sheet properly. Thick paper, such as continuous paper with labels, requires a straight or almost straight paper path.
Removing continuous paper with labels To avoid peeling labels off the backing sheet and jamming the printer, follow the steps below when you remove continuous paper with labels from the printer. 1. Tear off the supply of continuous labels at the perforation nearest the paper entry slot. 2. Hold down the LF/FF button to eject the remaining labels from the printer. c 2-28 Caution: Never press the Load/Eject or Tear Off/Bin button.
Switching Between Printing on Continuous Paper and Printing on Single Sheets You can easily switch back and forth between printing on continuous paper with the push tractor and printing on single sheets without having to remove or reload the continuous paper.
Switching to printing on continuous paper To switch from printing on single sheets to printing on continuous paper with the push tractor, follow these steps: 1. If a single sheet remains in the printer, press the Load/Eject button to eject it. c Caution: Never use the knob to eject paper while the printer is on; this may damage the printer or cause it to lose the top-of-form position. 2. Make sure that the tractor is installed in the push position.
Adjusting the Top-of-Form Position The top-of-form position is the position on the page where the printer starts printing. If your printing appears too high or low on the page, you can use the micro adjust feature to adjust the topof-form position. Follow these steps: c Caution: Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position.
5. Press the LF/FF D button to move the top-of-form position up on the page, or press the Load/Eject U button to move the top-of-form position down on the page. c Caution: Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. plastic ribbon cover Note: ❏ The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper.
To adjust the top-of-form position for continuous paper loaded on the pull tractor, see the following example: First mark a point 6.5 mm (0.26 inch) above the paper’s perforation; then position the paper so that the mark is even with the top edge of the plastic ribbon cover. This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perforation. If you mark a point 5.5 mm (0.22 inch) above the perforation, you get a 9.5 mm (0.
Advancing the Paper to the Tear-Off Edge If you use the push tractor, you can use the tear-off feature to advance your continuous paper to the printer’s tear-off edge when you finish printing. You can then easily tear off the printed document. When you resume printing, the printer automatically feeds the paper back to the top-of-form position so that you can save the paper normally lost between documents.
Advancing the paper to the tear-off position automatically To automatically advance your printed documents to the tear-off position, you need to turn on the auto tear-off mode and select the appropriate page length for continuous paper in the defaultsetting mode. For instructions, see “Changing default settings” on page 5-10.
4. Press the LF/FF D button to feed the paper backward, or press the Load/Eject U button to feed the paper forward, until the paper perforation is aligned with the tear-off edge. tear-off edge Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper. 5. After you set the tear-off position, press the Pause button to turn off the micro adjust mode. 6. Tear off the printed pages.
Chapter 3 Printing on Single Sheets Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Available paper types and paper slots . . . . . . . . . . . . . . . . . . 3-2 Loading single-sheet multipart forms . . . . . . . . . . . . . . . . . . . 3-4 Loading envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Loading postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Single Sheets Available paper types and paper slots As shown below, you can load single-sheet paper one sheet at a time using the paper guide on top of the printer or the front cover. You can print on ordinary single sheets, single-sheet multipart forms, postcards, and envelopes. Your single-sheet paper may be from 100 to 257 mm (3.9 to 10.1 inches) wide. Note: ❏ To load a stack of single-sheet paper, use the optional cut-sheet feeder. See Appendix A, “Enhancing Your Printer With Options.
The table below shows the types of paper you can load in the top and front paper slots and the paper thickness lever setting for each paper type. For more information on the paper thickness lever, see “Setting the Paper Thickness Lever” on page 2-4.
Loading single-sheet multipart forms You can load single-sheet multipart forms in the front paper slot only, as described in “Loading Single Sheets in the Front Paper Slot” on page 3-11. Be sure to follow these guidelines: ❏ Use only carbonless multipart forms bound as shown below. fastened only at the top by line gluing ❏ You can use the front paper slot to load single-sheet multipart forms that are fastened at the top.
❏ Before printing, set the paper thickness lever (located under the printer cover) to the proper position for your paper. See the table on page 3-3, for details. ❏ Be sure your multipart forms do not exceed 0.39 mm (0.015 inch) in thickness. 3 Loading envelopes You can load envelopes in the top paper slot only, as described in “Loading Single Sheets in the Top Paper Slot” on page 3-8.
Use envelopes only under normal temperature and humidity conditions, as follows: c Temperature 15 to 25 °C (59 to 77 °F) Humidity 30 to 60% RH Caution: Because printing on the edge of an envelope may damage the print head, make sure the printing stays entirely within the printable area of your envelopes. See Appendix C for details on the printable area of envelopes.
❏ Set the paper thickness lever (located under the printer cover) to position 2. ❏ Before printing, turn on the card mode by pressing the Tear Off/Bin button until both Tear Off/Bin lights are on. After you finish printing on postcards, press the Tear Off/Bin button once to exit the card mode. (Bin 1 of the optional cut-sheet feeder is selected.
Loading Single Sheets in the Top Paper Slot To load paper in the top slot, follow these steps: 1. Make sure the paper guide is installed properly. If not, attach it as described on “Attaching the Paper Guide” on page 1-11. 2. Slide the left edge guide until it locks in place next to the arrow on the paper guide. Next adjust the right edge guide to match the width of your paper.
3. Set the paper release lever to the single-sheet position. Also set the paper thickness lever (located under the printer cover) to the proper position for your paper’s thickness. (See the table on page 3-3.) 3 4. Close the paper guide cover. 5. Turn on the printer, if necessary.
6. Insert a sheet of paper, printable side down, between the edge guides until it meets resistance. The printer feeds the paper automatically and is ready to print. Note: The time from when the paper is inserted until it feeds can be set with the default-setting mode's Manual feed time. For instructions, see “Changing default settings” on page 5-10. 7. Check the printer driver settings as described in Chapter 4, and change them if necessary. Then send a print job to the printer.
Loading Single Sheets in the Front Paper Slot To load paper in the front paper slot, follow these steps: 1. Make sure the paper guide is installed properly. If not, attach it as described on “Attaching the Paper Guide” on page 1-11. 2. Make sure the paper guide cover is closed. 3. If the front cover is closed, open it by pulling the tabs at both ends of the cover. Slide the edge guide until it locks in place next to the arrow on the paper guide.
4. Set the paper release lever to the single-sheet position. Also set the paper thickness lever (located under the printer cover) to the proper position for your paper’s thickness. (See the table on page 3-3.) 5. Turn on the printer, if necessary.
6. Making sure it is aligned with the edge guide, load the paper, printable side up, until it meets resistance. The printer feeds the paper automatically and is ready to print. 3 Note: The time from when the paper is inserted until it feeds can be set with the default-setting mode's Manual feed time. For instructions, see “Changing default settings” on page 5-10. 7. You may need to check and change the printer driver settings as described in Chapter 4. Then send a print job to the printer.
3-14 Printing on Single Sheets
Chapter 4 Using the Printer Software About Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Printer Driver With Windows 95 and 98 . . . . . . . . . . . . 4-3 Accessing the printer driver from Windows applications. . . 4-3 Accessing the printer driver from the Start menu. . . . . . . . . 4-5 Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-5 Using the Printer Driver With Windows 3.1 . . . . . . . . . . . . . . . . . .
About Your Printer Software The EPSON printer software that comes with your printer includes the printer driver software, the EPSON Remote! utility, and the EPSON Status Monitor 3 utility for Windows 95, 98 and NT 4.0. As described in Chapter 1, a printer driver is software that allows your computer to control the printer. You need to install the printer driver so your Windows software applications can take full advantage of the printer’s capabilities.
Using the Printer Driver With Windows 95 and 98 You can access the printer driver from your Windows applications or from the Start menu. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications” below. When you access the printer driver from the Start menu, the printer driver settings you make apply to all your applications.
1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Properties window appears, and you see the Paper, Graphics, and Device Options menu. These menus contain the printer driver settings.
3. To view a menu, click the corresponding tab at the top of the window. See “Printer driver settings overview” below for detailed information about the settings. Accessing the printer driver from the Start menu To access the printer driver from the Start menu, follow these steps: 1. Click the Start button, and then point to Settings. 4 2. Click Printers. 3. Right-click your printer icon, and click Properties.
Paper menu 4-6 ❏ Paper size Select the size of the paper you want to use. If you don’t see your paper size, use the scroll bar to scroll through the list. If your paper size is not included in the list, click Custom and enter the paper size in the dialog box that appears. ❏ Orientation Select Portrait or Landscape. ❏ Paper source Click the paper source you want to use.
Graphics menu 4 ❏ Resolution Click the printing resolution you want. The higher the resolution you select, the more detailed your printout will be; however, increasing the resolution slows printing. ❏ Dithering You can leave this option set to Fine, which is the default setting, or select another dithering pattern depending on the kind of printout you want. The display to the left of the dithering options shows the effect of your selection.
Device Options menu ❏ Print quality Select a print quality option from the Print quality list. If you turn on Hi-speed, you will enter bi-directional printing mode and printing speed will increase. Turning Hi-speed off will return the printer to uni-directional printing mode. Printing speed will decrease, but printing precision will improve. Default printing uses the settings stored in the printer.
Utility menu To use the utilities, click the Utility tab in the printer software window, then click the button for the utility you want to use. 4 ❏ EPSON Status Monitor 3 You can access EPSON Status Monitor 3 when you click this button. Whenever you monitor the printer, make sure there is a checkmark in the Monitor the printing status check box. Note: This utility is available only when: ❏ The printer is connected directly to the host computer via the parallel port [LPT1].
❏ Monitoring Preferences 4-10 Using the Printer Software Click this button to open the Monitoring Preferences dialog box where you can make settings for EPSON Status Monitor 3.
You can change the following settings: Select Notification Displays the error item check box ON/OFF status. Select Shortcut icon The selected icons are displayed in the task tray on the PC screen. The setting example is shown on the right window. By clicking the shortcut icon, you can access the Monitoring Preferences dialog easily. Receive error notification for shared printers Error notification for a shared printer can be received when this check box is turned on.
Using the Printer Driver With Windows 3.1 You can access the printer driver from your Windows applications or from the Control Panel. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications,” below. When you access the printer driver from the Control Panel, the printer driver settings you make apply to all your applications.
1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. See “Printer driver settings overview” on page 4-14 for detailed information about the settings in this dialog box. 4 2. Make sure that your printer is selected and then click Printer, Setup, or Options. (You may need to click a combination of these buttons.) The Options dialog box appears.
Accessing the printer driver from the Control Panel To access the printer driver from the Control Panel, follow these steps: 1. In the Main window, double-click the Control Panel icon. 2. Double-click the Printers icon. The Printers dialog box appears. 3. Make sure your printer is highlighted, then click Setup. The Print Setup dialog box appears. To access more settings, you may need to click Options. See the next section for detailed information.
❏ Paper Size Select the size of the paper you want to use. If you don’t see your paper size, use the scroll bar to scroll through the list. If your paper size is not included in the list, click User Defined Size and enter the paper size in the dialog box that appears. ❏ Paper Source Click the paper source you want to use. 4 Options dialog box ❏ Dithering You can leave this option set to Fine, which is the default setting, or select another dithering pattern depending on the kind of printout you want.
Using the Printer Driver With Windows NT 4.0 You can access the printer driver from your Windows applications or from the Start menu. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications” below. When you access the printer driver from the Start menu, the printer driver settings you make apply to all your applications.
1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 4 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Document Properties window appears, and you see the Page Setup and Advanced menus. These menus contain the printer driver settings.
3. To view a menu, click the corresponding tab at the top of the window. See “Printer driver settings overview” below, for detailed information about the settings. Accessing the printer driver from the Start menu To access the printer driver from the Start menu, follow these steps: 1. Click the Start button, and then point to Settings. 2. Click Printers. 3. Right-click your printer icon, and click Document Defaults.
Page Setup menu 4 ❏ Paper Size Select the size of the paper you want to use from the Paper Size list. ❏ Paper Source Select the paper source you want to use from the Paper Source list. ❏ Orientation Select Portrait or Landscape.
Advanced menu 4-20 ❏ Paper/Output Check the Paper Size, Orientation, and Paper Source settings you made on the Page Setup menu and change them if necessary. Select the setting and then choose an option from the Change Setting list box. ❏ Graphic Select Resolution and then choose the printing resolution from the Change Setting list box. The higher the resolution you select, the more detailed your printout will be; however, increasing the resolution slows printing.
❏ Document Options Double-click Halftone Color Adjustment to open the Halftone Color Adjustment dialog box. Click Print Quality to select a Print quality option. Click Print Text as Graphics or Metafile Spooling and select On or Off in the Change Setting list box. ❏ Print quality Select a print quality option from the Print quality list. If you turn on Hi-speed, you will enter bi-directional printing mode and printing speed will increase.
Utility menu To use the utilities, click the Utility tab in the printer software window, then click the button for the utility you want to use. If you are using NT 4.0, you can open the printer software window by selecting Properties from the printer folder. ❏ EPSON Status Monitor 3 4-22 You can access EPSON Status Monitor 3 when you click this button. Whenever you monitor the printer, make sure there is a checkmark in the Monitor the printing status check box.
Note: This utility is available only when: ❏ The printer is connected directly to the host computer via the parallel port [LPT1]. ❏ Your system is configured to support bidirectional communication. ❏ Monitoring Preferences Click this button to open the Monitoring Preferences dialog box where you can make settings for EPSON Status Monitor 3.
You can change the following settings: Select Notification Displays the error item check box ON/OFF status. Select Shortcut icon The selected icons are displayed in the task tray on the PC screen. The setting example is shown on the right window. By clicking the shortcut icon, you can access the Monitoring Preferences dialog easily. Receive error notification for shared printers Error notification for a shared printer can be received when this check box is turned on.
Using the Printer Driver With Windows NT 3.5x You can access the printer driver from your Windows applications or from the Control Panel. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications” below. When you access the printer driver from the Control Panel, the printer driver settings you make apply to all your applications.
1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The screen displays the Document Properties dialog box, which contains the Form and Orientation printer driver settings. See “Printer driver settings overview” on page 4-28 for detailed information about these settings.
3. Click Options (or a similar button) to view the Advanced Document Properties dialog box, which includes the Graphics Resolution, Color, and Optimizations printer driver settings. See “Document Properties dialog box” on page 4-28 for detailed information about these settings. 4 Accessing the printer driver from the Control Panel To access the printer driver from the Control Panel, follow these steps: 1. In the Main window, double-click the Print Manager icon. The Print Manager window opens. 2.
4. Click Options to open the Advanced Document Properties dialog box, which contains the Graphics Resolution, Color, and Optimizations printer driver settings. See “Printer driver settings overview” on page 4-28 for detailed information about these settings. Printer driver settings overview Your printer driver has two dialog boxes: Document Properties and Advanced Document Properties. The printer driver settings in each of these dialog boxes are described below.
Advanced Document Properties dialog box ❏ Graphics Resolution Select a printing resolution option from the Graphics Resolution list. The higher the resolution you select, the more detailed your printout will be; however, increasing the resolution slows printing. ❏ Color Only monochrome printing is available. ❏ Optimizations Click a check box to turn the corresponding option on or off. ❏ Print quality Select a print quality option from the Print quality list.
Using the EPSON Remote! Utility The EPSON Remote! utility allows you to easily change the printer’s default settings from your computer’s DOS prompt. Installing EPSON Remote! Follow the steps below to install EPSON Remote! 1. Insert the printer software CD-ROM in a disk drive. 2. At the DOS prompt, type D:\SETUP. (If you inserted the disk in a drive other than drive D, substitute the appropriate letter.) Then press Enter. 3. Select your printer’s name in the Printer Model window and press Enter.
Chapter 5 Changing Printer Settings From the Printer’s Control Panel Selecting a Built-In Font and Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 About Your Printer’s Default Settings . . . . . . . . . . . . . . . . . . . . . . . 5-4 Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting a Built-In Font and Pitch Your printer comes with the twelve built-in fonts shown in the table below. You can also change the pitch by turning the condensed mode on or off. You can select the font and pitch using the buttons on the printer’s control panel as described below. Note: Settings you make in your application programs usually override settings you make from the printer’s control panel. For best results, use your application to select a font and pitch.
Follow these steps to select a built-in font or pitch using the buttons on the printer’s control panel: 1. Make sure that the printer is not printing. If it is, wait until printing has finished. 2. To select a font, press the Font button until the three Font lights indicate the font you want as shown below.
About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the default-setting mode. The following table lists the default settings and the options you can select in the default-setting mode. The settings are explained in detail after the table.
Settings Options Character table* Standard model: Italic, PC 437, PC 850, PC 860, PC 863, PC 865, PC 861, BRASCII, Abicomp, Roman 8, ISO Latin 1, PC 858, ISO 8859-15, All other models: Italic, PC 437, PC 850, PC 437 Greek, PC 853, PC 855, PC 852, PC 857, PC 864, PC 866, PC 869, MAZOWIA, Code MJK, ISO 8859-7, ISO Latin 1T, Bulgaria, PC 774, Estonia, ISO 8859-2, PC 866 LAT, PC 866 UKR, PC APTEC, PC 708, PC 720, PC AR864, PC 860, PC863, PC 865, PC 861, BRASCII, Abicomp, Roman 8, ISO Latin 1, PC 858, ISO 885
Skip over perforation This feature is available only when continuous paper is selected. When you select On, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line printed on the next page. Because the program margin settings in most applications override margin settings made from the control panel, you should use this setting only if you cannot set your top and bottom margins using your application.
When set to Auto, the printer analyzes the data and uses unidirectional printing for any lines which require vertical printing alignment. Software When you select ESC/P2, the printer operates in the EPSON ESC/ P2 mode. When you select IBM 2390 Plus, the printer emulates an IBM printer. 0 slash The zero character has a slash (0) when this feature is on. It has no slash (0) when this feature is off. The slash allows you to easily distinguish between the uppercase letter “O” and a zero.
Auto I/F (interface) wait time This setting takes effect only if an optional interface is installed and the auto interface mode is selected. This setting determines how long the printer waits when it no longer receives data from an interface before it checks whether a print job is being sent through the other interface. You can specify 10 seconds or 30 seconds for the auto interface wait time.
International character set for Italic table You can select among several international character sets for the Italic character table. Each character set contains eight characters that vary depending on the country or language, so you can customize the Italic table to suit your printing needs. See Appendix C for character samples. Font You can select six fonts in default-setting mode.
Changing default settings Follow the steps on the next page to enter the default-setting mode and change the printer’s default settings. Note: ❏ To print the language selection and default-setting mode instructions, you need five sheets of A4 or letter size single-sheet paper, or five pages of continuous paper that is at least 279 mm (11 inches) long and 210 mm (8.27 inches) wide. See Chapter 2 for instructions on loading continuous paper, or Chapter 3 for instructions on loading single sheets.
4. Press the Tear Off/Bin button to print the default-setting mode instructions (four pages) in the language you selected. The printed instructions list the default settings you can change, describe how to change them, and show you how the control panel lights help you make settings. Follow these instructions to change the default settings using the buttons on the printer’s control panel. Note: The arrows on the instruction sheets indicate the printer’s current settings. 5.
5-12 Changing Printer Settings From the Printer’s Control Panel
Chapter 6 Using EPSON Status Monitor 3 About the EPSON Status Monitor 3 Utility . . . . . . . . . . . . . . . . . . . 6-2 Accessing EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . .
About the EPSON Status Monitor 3 Utility The EPSON Status Monitor 3 utility comes with your printer but is available only when using Windows 95, 98, or NT 4.0. It allows you to monitor your printer’s status, alerts you when printer errors occur, and provides troubleshooting instructions when needed. The EPSON Status Monitor 3 is available only when: ❏ The printer is connected directly to the host computer via the parallel port [LPT1]. ❏ Your system is configured to support bidirectional communication.
Printer Status window To get more detailed information on printer status, you can access Status Monitor 3 from the printer software window. Click the Utility tab, then click EPSON Status Monitor 3. If you access the Printer Status window as described above, the following window appears. 6 You can view the following information in the Printer Status window. ❏ Current Status Provides you with detailed printer status information, a graphic display, and status messages.
6-4 Using EPSON Status Monitor 3
Chapter 7 Troubleshooting Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Power supply problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Single-sheet paper loading or feeding problems . . . . . . . . . . 7-6 Continuous paper loading or feeding problems . . . . . . . . . . 7-8 Wrong top-of-form position . . . . . . . . . . . . . . . . . . .
Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you can’t fix your printer problem using this table, go to the next section. State of panel lights Beep pattern Problem Solution n Pause – The printer is paused. Press the Pause button to resume printing.
State of panel lights Beep pattern Problem Solution f Paper Out n Pause ••• Continuous paper is not fed to the standby position. Tear off the printed document at the perforation; then press the Load/Eject button. The printer feeds the paper to the standby position. Press the Pause button to turn off the Pause light. ••• A single sheet of paper is not fully ejected. Press the Load/Eject button to eject the sheet. Then press the Pause button to turn off the Pause light, if necessary.
Problems and Solutions Most printer problems are easy to solve. Use the information in this section to find the source of and solution to any printer problems that occur. Determine the type of problem that occurred, and see the appropriate page below: Power supply problems. . . . . . . . . . . . . . . . . . . page 7-5 Single-sheet paper loading or feeding problems . . . . . . . . . . . . . . . . . . . . . . . . page 7-6 Continuous paper loading or feeding problems . . . . . . . . . . . . . . . . . . . . . .
Power supply problems The control panel lights come on briefly, but then go off and stay off. Cause What to do The printer’s voltage rating does not match the voltage of your electrical outlet. Check the printer and the outlet voltage ratings. If the voltages do not match, unplug the printer immediately and contact your dealer. w Warning: Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer.
Single-sheet paper loading or feeding problems The printer does not load single-sheet paper or does not feed it properly. Cause What to do The paper release lever is set to a tractor position. Set the paper release lever to the single-sheet position. For more information on setting the paper release lever, see Chapter 2. Continuous paper is in the paper path.
The printer does not fully eject a single sheet. Cause What to do Your paper is too long. Press the Load/Eject button to eject the sheet. Make sure the page length of your paper is within the range specified for single-sheet paper in Appendix C. Also check and adjust the paper size setting in your application or printer driver. The optional cut-sheet feeder does not feed your single-sheet paper properly. Cause What to do The cut-sheet feeder is not installed properly.
Continuous paper loading or feeding problems The printer does not load continuous paper or does not feed it properly. Cause What to do The paper release lever is not set correctly. Set the paper release lever to the tractor position for the paper source you want to use. For more information on setting the paper release lever, see Chapter 2. Single-sheet paper is in the paper path. Set the paper release lever to the singlesheet position and press the Load/ Eject button to eject the sheet.
Wrong top-of-form position Printing starts too high or low on the page. Cause What to do The paper size setting in your application software or printer driver does not match the size of the paper you are using. Check the paper size setting in your application or printer driver. The printer’s page length settings for the tractor do not match the size of the continuous paper you are using. Check the page length settings for the tractor using the printer’s defaultsetting mode or the EPSON Remote! utility.
Wrong tear-off position The printer prints on (or too far away from) the perforation of your continuous paper. Cause What to do The tear-off position setting is incorrect. Adjust the tear-off position using the micro adjust feature. See “Adjusting the tear-off position” on page 2-35. You moved the paper using the knob while the printer was on. Adjust the tear-off position using the micro adjust feature. See “Adjusting the tear-off position” on page 2-35.
Printing or printout quality problems The printer does not print when the computer sends data. Cause What to do The printer is paused. Press the Pause button. The interface cable is not plugged in securely. Check that both ends of the cable between the printer and the computer are plugged in securely. If the cable is connected correctly, run a self test as described later in this chapter. Your interface cable does not meet the printer and/or computer specifications.
The printout is faint. Cause What to do The paper thickness lever is set incorrectly for your paper. Move the paper thickness lever to a lower setting. The ribbon is worn out. Replace the ribbon cartridge as described in Chapter 1. The printout has gaps. Cause What to do The paper thickness lever is not set correctly. Set the paper thickness lever to match the thickness of your paper. See page 2-5 for continuous paper, or page 3-3 for single sheets.
Lines of dots are missing in the printout. Cause What to do The print head is damaged. Stop printing and contact your dealer to have the print head replaced. c Caution: Never replace the print head yourself; you may damage the printer. Other parts of the printer must also be checked when the print head is replaced. All the text is printed on the same line. Cause What to do No line feed command is sent at the end of each line of text.
The skip over perforation setting is on. Turn off the skip over perforation setting in the default-setting mode or the EPSON Remote! utility. See “About Your Printer’s Default Settings” on page 5-4 or “Using the EPSON Remote! Utility” on page 4-30. The printer prints strange symbols, incorrect fonts, or other inappropriate characters. Cause What to do Your printer and computer are not communicating correctly.
Software settings override settings you make using the default-setting mode, EPSON Remote!, or the control panel buttons. Use your application software to select the font. Vertical printed lines are not aligned. Cause What to do Bidirectional printing, which is the printer’s standard printing mode, is out of alignment. Use the printer’s bidirectional adjustment mode to correct this problem. See “Aligning Vertical Lines in Your Printout,” later in this chapter.
Clearing Paper Jams To clear a paper jam, follow these steps: 1. Turn off the printer. 2. If a single sheet of paper is stuck on the paper guide, gently remove it. 3. Remove the printer cover. If continuous paper from the rear slot is loaded in the printer, remove the paper guide. 4. If continuous paper is jammed in the printer, tear off the supply at the perforation nearest the paper entry slot. 5. Turn the knob on the left side of the printer away from you to eject the paper in the printer.
Aligning Vertical Lines in Your Printout If you notice that the vertical lines in your printout are not properly aligned, you can use the printer’s bidirectional adjustment mode to correct this problem. Note: ❏ To complete the steps below, you need four sheets of A4 or letter size single-sheet paper or four pages of continuous paper that are at least 279 mm (11 inches) long and 241 mm (9.5 inches) wide.
Printing a Self Test Running the printer’s self test helps you determine whether the printer or the computer is causing the problem: ❏ If the self test results are satisfactory, the printer is working properly and the problem probably results from your printer driver settings, application settings, computer, or interface cable. (Be sure to use a shielded interface cable.) ❏ If the self test does not print properly, there is a problem with the printer.
After a few seconds, the printer loads the paper automatically and begins printing a self test. A series of characters is printed. Note: To temporarily stop the self test, press the Pause button. To resume the test, press the Pause button again. 3. To end the self test, press the Pause button to stop printing and the Load/Eject button to eject the printed page. Then turn off the printer.
2. To enter hex dump mode, hold down both the LF/FF and Load/Eject buttons while you turn on the printer. 3. Open a software program and send a print job to the printer. Your printer prints all the codes it receives in hexadecimal format. If characters are printable, they appear in the right column as ASCII characters. Nonprintable codes, such as control codes, are represented by dots.
Appendix A Enhancing Your Printer With Options Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Paper handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Optional interface cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Using the Optional Cut-Sheet Feeders . . . . . . . . . . . . . . . . . . . . . . . A-5 Installing an optional cut-sheet feeder . . . . . . . . . . . . . . . . . .
Options The following table shows the paper handling options and interface cards available for your printer. To purchase options, contact your dealer or customer support as described in Appendix D. Paper handling options ✽) High-capacity cut-sheet feeder (C80638✽ Feeds up to 150 sheets of paper or 25 plain bond envelopes into the printer without reloading. See “Switching between continuous paper and single-sheet paper in the cut-sheet feeder” on page A-18 for instructions.
✽) Additional tractor unit (C80020✽ This option is available because using two tractors in combination improves continuous paper handling and reduces the chances of paper jams. This printing method is especially useful for printing on continuous multipart forms. For instructions on using this option, see “Using the Tractor in the Pull Position” on page 2-14. Roll paper holder (#8310) Allows you to use your printer with 8.5-inch roll paper like that used with telex machines.
Optional interface cards You can install an optional interface card to supplement your printer’s built-in parallel interface and provide added network compatibility. The EPSON interface cards in the table below are compatible with your printer. (Not all the interfaces in the table are available worldwide.) See “Installing an Interface Card” on page A-29 for instructions.
Using the Optional Cut-Sheet Feeders Two types of optional cut-sheet feeders are available for use with your printer: the single-bin cut-sheet feeder (C80637✽) and the high-capacity cut-sheet feeder (C80638✽). You can use either one of these separately, or you can use both feeders together as a double-bin cut-sheet feeder to automatically load two different types of paper. The single-bin cut-sheet feeder holds up to 50 single sheets.
Installing an optional cut-sheet feeder You install the single-bin, high-capacity, and double-bin cut-sheet feeders in the same way. Follow the steps in this section. Note: Before you install the double-bin cut-sheet feeder, you need to assemble it as described on “Assembling the double-bin cut-sheet feeder” on page A-16. 1. Make sure the printer is turned off. Then remove the paper guide by moving it to the upright position and pulling it straight up.
2. Holding the cut-sheet feeder in both hands, press down on the latch levers and fit the notches over the printer’s mounting posts, as shown below. Release the latch levers to lock the feeder in place. single-bin cut-sheet feeder high-capacity cut-sheet feeder / double-bin cut-sheet feeder A Note: To use both cut-sheet feeders together as a double-bin cut-sheet feeder, you need to install the single-bin cut-sheet feeder behind the highcapacity cut-sheet feeder.
3. To replace the printer cover, first insert the front tabs into the slots on the printer, then lower the cover into place. If you installed the double-bin cut-sheet feeder, you need to select your paper path (bin 1 or bin 2). See “Selecting your paper path (bin 1 or bin 2)” on page A-17. You are now ready to load paper with your single-bin, highcapacity, or double-bin cut-sheet feeder. Loading paper in the single-bin cut-sheet feeder The single-bin cut-sheet feeder holds up to 50 sheets of paper.
2. Slide the left paper guide of the cut-sheet feeder so it is aligned with the triangle mark. Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support midway between the paper guides. paper guides of the cut-sheet feeder paper support 3. Pull both paper set levers forward until the paper guides retract and lock open to allow paper loading. A 4. Open the paper guide cover.
5. Take a stack of paper (up to 50 sheets) and fan it. Next, tap the side and bottom edges of the paper on a flat surface to even up the stack. 6. Insert the paper stack printable side down along the left paper guide. 7. Adjust the right paper guide so that it matches your paper’s width. Make sure the position of the guide allows the paper to move up and down freely. 8. Push back the paper set levers to clamp the paper against the guide rollers.
9. Attach the stacker-support wires to the paper guide as shown below, if necessary. 10. Install the paper guide with the attached stacker-support by fitting the notches on the paper guide straight down over the mounting posts on the printer. Slide the edge guides to the middle of your paper. A The cut-sheet feeder automatically loads paper when the printer receives data.
If the first line on your page appears too high or low, you can fix this by adjusting the top-of-form position using the micro adjust feature. See “Adjusting the Top-of-Form Position” on page 2-31. Loading paper in the high-capacity cut-sheet feeder The high-capacity cut-sheet feeder holds up to 150 sheets of paper or up to 25 envelopes. c Caution: Do not load multipart forms, carbon paper, or labels in the highcapacity cut-sheet feeder. 1. Set the paper release lever to the single-sheet position.
2. Pull the lock levers on the edge guides forward to release them. 3. Slide the left paper guide until it is aligned with the triangle mark; then lock it in place by pushing back its lock lever. Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support to midway between the paper guides.
4. Pull both paper set levers forward until the paper guides retract and lock open to allow paper loading. 5. Open the paper guide cover. 6. Take a stack of paper (up to 150 sheets) and fan it. Next, tap the side and bottom edges of the paper on a flat surface to even up the stack. 7. Insert the paper stack, printable side down, along the left paper guide.
8. Adjust the right paper guide so that it matches your paper’s width and lock it in place. Make sure the position of the guide allows the paper to move up and down freely. If you are loading envelopes, push back the envelope levers as shown below. 9. Push back the paper set levers to clamp the paper or envelopes against the guide rollers. The cut-sheet feeder automatically loads paper when the printer receives data.
Assembling the double-bin cut-sheet feeder Using the double-bin cut-sheet feeder allows you to load two different types of paper automatically. Before you install the double-bin cut-sheet feeder, you need to connect the single-bin cut-sheet feeder (C80637✽) to the high-capacity cut-sheet feeder (C80638✽). 1. Remove the gear cover from the back of the high-capacity cutsheet feeder by pressing down the tab and pulling the cover backward. Store it in a safe place. 2.
3. Lock the two cut-sheet feeders together by pushing firmly on the tab locks. To install the double-bin cut-sheet feeder on your printer, see “Installing an optional cut-sheet feeder” on page A-6. Selecting your paper path (bin 1 or bin 2) When the double-bin cut-sheet feeder is installed, the highcapacity cut-sheet feeder becomes bin 1 and the single-bin cutsheet feeder becomes bin 2 for paper path selection purposes.
It is best to select the paper path in your application program because software settings usually override the printer’s control panel settings. However, if you cannot select the paper path in your application, select a path by pressing the Tear off/Bin button until the light indicates the bin you want as shown below. ■ ❑ : bin 1 (high-capacity cut-sheet feeder) is selected. ❑ ■ : bin 2 (single-bin cut-sheet feeder) is selected.
Switching to single-sheet paper in the cut-sheet feeder 1. If any continuous paper remains in the printer, press the Tear Off/Bin button to advance the paper to the tear-off position. Then tear off the printed pages. c Caution: Tear off any printed documents before pressing the Load/Eject button in the next step. Reverse feeding several pages at a time may cause a paper jam. 2. Press the Load/Eject button. The printer feeds the paper backward to the standby position.
Using the Roll Paper Holder The optional roll paper holder (#8310) allows you to use 8.5-inch roll paper like that used with telex machines. This provides an inexpensive alternative to using continuous paper for applications that require variable paper lengths. Before you install and use the roll paper holder, you need to assemble it. Assembling the roll paper holder To assemble the roll paper holder, follow the steps below. 1. Fit the arc bearings into the stand as shown. 2.
3. Hook the tension lever onto both ends of the stand as shown below. While pulling up the tension lever, fit the wire ends of the tension lever into the holes in the stand. The roll paper holder is assembled. tension lever Installing the roll paper holder To install the roll paper holder, follow the steps below. 1. Make sure the printer is turned off. 2. Position the roll paper holder underneath the printer as shown below.
To remove the roll paper holder, carefully lift up the printer and pull out the roll paper holder from beneath the printer. Loading roll paper After you install the roll paper holder, follow the steps below to load a roll of paper, 1. Make sure the printer is turned off. Open the paper guide cover and remove the paper guide. 2. Make sure the paper tension unit is installed. 3. Set the paper thickness lever (located under the printer cover) to the proper position for the thickness of your roll paper. 4.
7. Place the shaft and paper roll on the roll paper holder so the paper feeds from the bottom of the roll. 8. Turn on the printer. Bring the leading edge of the paper up over the push tractor and insert it until it meets resistance. The printer loads the roll paper automatically. 9. Replace the paper guide and close the paper guide cover. You are now ready to print. The printed roll paper is fed over the paper guide to the back of the printer, as shown below.
When you finish printing, open the paper guide cover and press the LF/FF button to advance the paper. Tear off the paper using the tear-off edge of the printer. Removing roll paper Roll paper cannot be fed backward. To remove roll paper, open the paper guide cover and remove the paper guide, then cut the paper behind where it feeds into the printer. Press the Load/Eject button to eject the remaining paper.
Using an Optional Front Sheet Guide The optional front sheet guide (C81423✽) fits inside the front of the printer. This option allows you to load single sheets and carbonless single-sheet multipart forms of up to 5 parts (one original and four copies). Paper used with front sheet guide must be 148 to 257 mm (5.8 to 10.1 inches) wide and can only be loaded one sheet at a time.
2. Remove the edge guide from the bottom of the printer by pushing in the pegs. 3. Insert the front of the front paper guide into the holder on both sides of the printer’s interior. Insert the pegs on the back of the front paper guide into the holes on the inside-bottom of the printer.
4. Open the edge guides on the paper guide all the way to the left and right, then place the paper guide in the upright position. Loading paper in the front sheet guide You can load single sheets or multipart forms one at a time in the front sheet guide. c Caution: Do not load envelopes in the front sheet guide. 1. Make sure that the paper guide is in the upright position and the edge guides are open all the way to the left and right. Set the paper release lever to the single-sheet position.
2. If you are using ordinary single-sheet paper, set the paper thickness lever (located under the printer cover) to 0 as shown below. If you are loading a single-sheet multipart form, set the paper thickness lever to the proper position. 3. Slide the edge guide to the triangle mark on the front sheet guide. Note: You can slide the edge guide to the left in 1/10-inch increments to increase the left margin on your printout.
4. Making sure it is aligned with the edge guide, load the paper printable side up until it meets resistance. The printer loads the paper automatically. Installing an Interface Card Follow the steps below to install an optional interface card. 1. Make sure the printer is turned off. Unplug the printer’s power cord and disconnect the interface cable. 2. Remove the screws from the shield plate on the back of the printer and remove the plate.
3. Slide the interface card along the slots on both sides of the interface compartment. Firmly push in the card to make sure the connector at the back of the interface card is fully inserted into the printer’s internal socket. Then replace the screws and tighten them. Note: Store the shield plate in a safe place; you will need to reattach it if you remove the interface card later. To remove the interface card, perform the procedure above in reverse order.
Appendix B Cleaning and Transporting the Printer Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. To clean your printer, follow these steps: 1. Remove any paper loaded in the printer. Make sure the printer is turned off. 2. Remove the paper guide. If a pull tractor or an optional cutsheet feeder is installed, remove it. 3. Use a soft brush to carefully brush away all dust and dirt from the outer case and paper guide. 4.
Transporting the Printer If you need to transport your printer some distance, carefully repack it using the original box and packing materials, as described below. w Warning: You need to move the print head by hand to remove the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. 1. Remove any paper loaded in the printer. Make sure the printer is turned off. 2.
B-4 Cleaning and Transporting the Printer
Appendix C Specifications Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6 Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Specifications Mechanical Printing method: 24-pin impact dot matrix Printing speed: High-speed draft Draft Draft condensed LQ LQ condensed C-2 400 cps at 10 cpi 300 cps at 10 cpi 360 cps at 12 cpi 450 cps at 15 cpi 257 cps at 17 cpi 300 cps at 20 cpi 100 cps at 10 cpi 120 cps at 12 cpi 150 cps at 15 cpi 171 cps at 17 cpi 200 cps at 20 cpi Printing direction: Bidirectional logic seeking for text and graphics printing.
Paper feed methods: Friction (front or top paper entry) Push tractor (rear paper entry) Pull tractor (front, bottom, or rear paper entry) Push and pull tractor (optional) Cut-sheet feeder (optional) Roll paper holder (optional) Paper feed speed: Continuous Intermittent 5 inches/second 45 ms/line at 1/6-inch line spacing Paper capacity: High-capacity cut-sheet feeder up to 150 sheets of 82 g/m² (22 lb) paper up to 25 plain or bond envelopes up to 30 airmail envelopes up to 30 postcards Note: The total th
Built-in fonts: Bitmap fonts EPSON Draft EPSON Roman EPSON Sans Serif EPSON Courier EPSON Prestige EPSON Script EPSON OCR-B EPSON Orator EPSON Orator-S EPSON Script C 10, 12, 15 cpi 10, 12, 15 cpi, proportional 10, 12, 15 cpi, proportional 10, 12, 15 cpi 10, 12 cpi 10 cpi 10 cpi 10 cpi 10 cpi proportional Scalable fonts EPSON Roman 10.5, 8-32 pt (every 2 pt) EPSON Sans Serif 10.5, 8-32 pt (every 2 pt) EPSON Roman T 10.5, 8-32 pt (every 2 pt) EPSON Sans Serif H 10.
Reliability: Total print volume Print head life 19 million lines (except print head) MTBF 10,000 POH (25% duty) approx. 200 million strokes per wire Dimensions and weight: Height Width Depth Weight 160 mm (6.3 inches) 415 mm (16.3 inches) 368 mm (14.5 inches) approx. 7.5 kg (16.5 lb) Ribbon: Black ribbon cartridge (#7753) Film ribbon cartridge (#7768) Black ribbon life 2 million characters (LQ, 10 cpi, 48 dots/ character) Film ribbon life 0.
Environmental Temperature Humidity (without condensation) Operation 5 to 35 °C (41 to 95 °F) 10 to 80% RH Storage –30 to 60 °C (–22 to 140 °F) 0 to 85% RH Paper Note: ❏ Use recycled paper and envelopes only under normal temperature and humidity conditions, as follows: Temperature 15 to 25 °C (59 to 77 °F) Humidity 30 to 60% RH ❏ Do not load paper that has been folded or is damaged, wrinkled, or curled.
Thickness 0.065 to 0.14 mm (0.0025 to 0.0055 inch) Cut sheet feeder: 0.07 to 0.14 mm (0.0028 to 0.0055 inch) Weight 52 to 90 g/m² (14 to 24 lb) Cut sheet feeder: 64 to 90 g/m² (18 to 24 lb) Single-sheet multipart forms: front entry only Width 100 to 257 mm (3.9 to 10.1 inches) Length 100 to 364 mm (3.9 to 14.3 inches) Copies 1 original + up to 4 copies Thickness 0.12 to 0.39 mm (0.0047 to 0.
Thickness 0.22 mm (0.0087 inch) Weight 192 g/m² (51 lb) Continuous paper (standard and multipart): front, rear, and bottom entry Width 101.6 to 254 mm (4.0 to 10.0 inches) Length (one page) 101.6 to 558.8 mm (4.0 to 22.0 inches) Copies 1 original + up to 4 copies Thickness Printable area 0.065 to 0.39 mm (0.0025 to 0.015 inch) Perforated edges up to 0.9 mm (0.
Continuous paper with labels: front and bottom entry Label size 23.8 × 63.5 mm (15/16 × 2.5 inches) minimum 2.5 mm (0.1 inch) corner radius, minimum Backing sheet width 101.6 to 254 mm (4.0 to 10.0 inches) Backing sheet length (one page) 101.6 to 558.8 mm (4.0 to 22.0 inches) Backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch) Total thickness 0.16 to 0.19 mm (0.0063 to 0.
Paper alignment Front entry Printing starts at “0” on the scale. The unprintable area is to the left of the “0.” Rear entry Printing starts at “0” on the scale. The unprintable area is to the left of the “0.
Printable area Single sheets, envelopes, and postcards: B A A B printable area printable area C B C A The minimum top margin is 4.2 mm (0.17 inch). B The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum paper width is 257 mm (10.1 inches) and the maximum printable width is 203.2 mm (8.0 inches). For single sheets wider than 209.2 mm (8.23 inches), the side margins increase proportionally to match the width of the paper.
Continuous paper: A A Printable area B C-12 B A The minimum top and bottom margins above and below the perforation are 4.2 mm (0.17 inch) each. B The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 254 mm (10.0 inches) and the maximum printable width is 203.2 mm (8.0 inches). For continuous paper wider than 229.2 mm (9.0 inches), the side margins increase proportionally to match the width of the paper.
Roll paper: A B printable area A The minimum top margin is 4.2 mm (0.17 inch). B The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum printable width is 203.2 mm (8.0 inches).
Safety approvals 120 V model: Safety standards UL1950 CSA C22.2 No. 950 EMI FCC part 15 subpart B class B CSA C108.8 class B 230 V model: Safety standards EN 60950 EMI EN 55022 (CISPR pub. 22) class B AS/NZS 3548 class B Acoustic noise: Approx.
Command Lists Your printer supports the following EPSON ESC/P2 control codes and IBM 2390 Plus emulation control codes: EPSON ESC/P2 control codes Selecting an EPSON ESC/P2 printer in your software allows you to use advanced fonts and graphics.
Barcode commands Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, and POSTNET.
c: Control flag Bit 0 = Check digit 0: The printer does not add a check digit. 1: The printer adds a check digit. Bit 1 = Human readable character (HRC) 0: The printer adds the HRC. 1: The printer does not add the HRC. Bit 2 = Position of flag character (for EAN-13 and UPC-A only) 0: Center 1: Under Bits 3−7 = Not used Barcode data Barcode data corresponds to the barcode symbology. The data number of each barcode type is constant.
The valid data for each barcode type is described below. If invalid data is included in the barcode data string, the barcode is not printed.
IBM 2390 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2390 Plus reference manual.
Character Tables You can select the character tables shown in this section using the printer’s default-setting mode or with software commands. Note: ❏ Most of the character tables are the same as the PC 437 table for hex codes 00 through 7F; only the characters for hex codes 80 through FF are shown for these tables. ❏ The character tables with an asterisk (*) after the table name are available only in some countries.
PC 850 (Multilingual) PC 860 (Portuguese) PC 863 (French-Canadian) PC 865 (Nordic) C Specifications C-21
PC 861 (Icelandic) BRASCII Abicomp ISO Latin 1 C-22 Specifications
Roman 8 PC 858 C Specifications C-23
ISO 8859-15 PC 437 Greek* PC 853 (Turkish)* PC 855 (Cyrillic)* C-24 Specifications
PC 852 (Eastern Europe)* PC 857 (Turkish)* PC 866 (Russian)* PC864 (Arabic) C Specifications C-25
PC 869 (Greek)* MAZOWIA (Poland)* Code MJK (CSFR)* ISO 8859-7* C-26 Specifications
ISO Latin 1T (Turkish)* Bulgaria (Bulgarian)* PC 774 (LST 1283: 1993)* Estonia (Estonian)* C Specifications C-27
PC 771 (Lithuanian) ISO 8859-2* PC 866 LAT.
PC APTEC (Arabic)* PC 708 (Arabic)* PC 720 (Arabic)* PC AR 864 (Arabic)* C Specifications C-29
Italic table No character is available for hex code 15 in the Italic table C-30 Specifications
International character sets for the Italic table You can select one of the following eight international character sets for the Italic character table shown below using the defaultsetting mode or the ESC R command. For example, when you select “Italic France,” the characters in the “France” row are used in the Italic character table. You can select one of the following seven additional sets only with the ESC R command.
C-32 Specifications
Appendix D Customer Support Information Contacting Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2 For North American Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3 Electronic support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3 Automated telephone services . . . . . . . . . . . . . . . . . . . . . . . . . D-3 For United Kingdom and the Republic of Ireland Users. . . . . . . . D-5 Enquiry Desk. . . . . . . . . . . . . . .
Contacting Customer Support If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in Chapter 7, contact customer support services for assistance. See the section for your country in this section. We will be able to help you much more quickly if you give us the following information: ❏ Printer model ❏ Serial number of your printer (The serial number label is on the back of the printer.
For North American Users If you purchased your printer in the United States or Canada, EPSON provides customer support through the following services: Electronic support services Service Access World Wide Web From the Internet, you can reach EPSON's home page at http://www.epson.com. EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your email address as the password.
EPSON also provides technical support and information on the installation, configuration, and operation of EPSON products. Dial (562) 276-4322 (U.S.), or (905) 709-3839 (Canada), 6 A.M. to 6 P.M., Pacific Time, Monday through Friday. Before you call, please have the following information ready: ❏ Product name ❏ Product serial number ❏ Computer configuration ❏ Description of the problem You can purchase ink cartridges, paper, manuals, accessories, and parts from EPSON Accessories at (800) 873-7766 (U.S.
For United Kingdom and the Republic of Ireland Users If you purchased your printer in the UK or the Republic of Ireland, Epson (UK) Limited provides a range of customer services and technical support. Note: For customers in the Republic of Ireland, please use the correct dialing codes when dialing the UK telephone numbers listed in the following sections. For example the Enquiry Desk fax number, 01442 227271, should be dialed as 0044 1442 227271 from the Republic of Ireland.
If this booklet is not available, details can be found on Faxon EPSON faxback service, EPtec Bulletin Board Service, or on EPSON’s World Wide Web site. See below for details. Faxon EPSON Contact Faxon EPSON Faxback Service for: ❏ Literature and specifications on the latest EPSON products ❏ Support information including troubleshooting tips, switch settings, and driver information To use Faxon EPSON, call 01442 227332 using a touch-tone phone.
World Wide Web If you can connect to the Internet and have a Web browser, you can access EPSON’s World Wide Web site at http://www.epson.com. Here you will find information on the latest EPSON products, software drivers, and answers to frequently asked questions. For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service.
Your dealer Don’t forget that your dealer can often help identify and resolve problems. The dealer should always be the first call for advice on problems. They can often solve problems quickly and easily as well as give you advice on the next step to take. EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems.
For Hong Kong Users To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏ Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http://www.epson.com.hk.
For Philippines Users To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: D-10 Phone: (632) 813-6552 Fax: (632) 813-6545 BBS: (632) 814-0595 Customer Support Information
Glossary ASCII American Standard Code for Information Interchange. A standardized coding system for assigning numeral codes to letters and symbols. auto line feed When this option is turned on in the default-setting mode or the EPSON Remote! utility, each carriage return (CR) code is automatically followed by a line feed (LF) code. bidirectional printing Printing in which the print head prints in both directions (bidirectionally), from left to right and then right to left.
dithering A halftoning method in which dots are printed in a predetermined pattern to simulate a shade or tone. Dithering works best for images with solid colors, such as charts and graphs. See also halftoning. dot matrix A method of printing in which each letter or symbol is formed by a pattern (matrix) of individual dots. draft The print mode used by your printer when you select Draft as the font. The Draft font uses fewer dots per character for faster printing. See also letter quality.
interface The connection (via a cable) between the computer and the printer through which print data is transmitted to the printer. initialization Returns the printer to its default settings (a fixed set of conditions). landscape Printing that is oriented sideways on the page. This orientation gives you a page that is wider than it is high and is useful for printing spreadsheets. See also portrait.
resolution A measure of the amount of detail that can be represented. Resolution of printed images is measured by using the number of dots per inch (dpi). self test A method for checking the operation of the printer. When you run the self test, an internally stored self-pattern is printed. standby position The position of your continuous paper when it is attached to the tractor but not loaded in the printer. See also page 5 of the Glossary.
Paper positions Standby position In the standby position, your paper is attached to the printer but is not inside the printer. Tear-off position Tear off your printed document at the printer’s tear-off edge.
Top-of-form position The letters ABC above are printed at the top-of-form position.
Index A E Adjusting tear-off position, 2-35 to 2-36 top-of-form position, 2-31 to 2-33 Advanced document properties, 4-29 Advanced menu, 4-20 Advancing to the tear-off edge, 234 to 2-36 Aligning vertical lines, 7-17 Attaching paper guide, 1-11 to 1-12 printer cover, 1-10 Edge guide, 2-19 ENERGY STAR compliance, 11 EPSON Remote!, 1-16 EPSON Remote! Utility, 4-30 EPSON Status Monitor 3, 1-16 Error indicator, 7-2 to 7-3 B Built-in font, 5-2 C Character Tables, C-20 to C-31 Choosing a place for the printer
paper onto pull tractor, 2-16 to 2-21 push tractor, 2-6 to 2-10 postcards, 3-6 to 3-7 roll paper, A-22 to A-24 single-sheet multipart forms, 34 to 3-5 single sheets in front paper slot, 3-11 to 3-13 top paper slot, 3-8 to 3-10 M Micro adjust feature, 3 mode, 2-31 to 2-33 O Options, 8, 4-15, A-2 to A-30 P Paper guide attaching, 1-11 to 1-12 Paper jam clearing, 7-16 Paper menu, 4-6 Paper paths, ?? to 8 Paper paths, 4 to ?? Paper release lever, 3, 2-2 to 2-3 Paper tension unit installing, 1-10, 2-25 removin
printed document from pull tractor, 2-21 push tractor, 2-11 to 2-12 pull tractor, 2-24 to 2-25 push tractor, 2-12 roll paper, A-24 Ribbon cartridge, 9, 1-5 to 1-10 Ribbon installation position, 1-7 Roll paper loading, A-22 to A-24 removing, A-24 Roll paper holder, A-3, A-20 to A-24 assembling, A-20 to A-21 installing, A-21 S Safety instructions, 9 to 11 Second bin cut-sheet feeder, A-2 Selecting built-in font, 5-2 Self test, 7-18 to 7-19 Separator ribbon, 1-8 Setting paper release lever, 2-2 to 2-3 paper t
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Printer Parts edge guides paper guide paper guide cover printer cover paper release lever front cover (closed) control panel ribbon cartridge paper thickness lever shield plate knob parallel interface paper tension unit tractor power cord front cover (open) front edge guide power switch
24-Pin Dot Matrix Printer User's Guide Printed in Japan 99.XX.
