User`s manual
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Problem
Solution
Using the cut sheet
feeder, the paper
does not feed
properly.
The
LOAD/EJECT
button is pressed, but
the platen does not
move and the paper
does not feed.
After a print command
is sent from the
computer, the platen
does not move and the
paper does not feed.
You may be pressing the LOAD/EJECT
button while the printer is on line.
Always take the printer off line before
feeding the paper. Paper feeds
automatically when the cut sheet feeder
receives a print command from the
computer (only while the printer is on
line).
The printer may be off line. Press the
ON LINE button to put the printer on line.
The cut sheet feeder mode may be off.
Set DIP switch l-7 to on. If your program
allows you to use control codes, use
ESC EM 4 to set the cut sheet feeder
mode. The printer must be ready with no
paper out condition to receive this
command. Send the command with
continuous paper loaded and with the
paper select lever in the continuous
position.
Troubleshooting
7-27