Advanced Printer Driver Ver.4 Install Manual Overview An overview of the APD and the description of operating environment. Installation and Setup Descriptions from installation of the APD to making prints with the TM printer. Silent Installation Descriptions of the silent install. M00002112 Rev.
Cautions • No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. • The contents of this document are subject to change without notice. Please contact us for the latest information.
For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. Provides information that must be observed to avoid damage to your equipment or a malfunction. Provides important information and useful tips. Restriction of Use When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive etc.
About this Manual Aim of the Manual This manual is aimed to provide the necessary information to install the EPSON TM printer driver and Customer display (Advanced Printer Driver).
Contents ■ For Safety...............................................................................................................................3 Key to Symbols ....................................................................................................................................... 3 ■ Restriction of Use ..................................................................................................................3 ■ About this Manual ...................................................
■ Uninstallation ...................................................................................................................... 30 ■ When connecting Customer Display to TM printer ......................................................... 32 Installation Flow ....................................................................................................................................32 Installation when using pass-through connection...............................................................
Chapter 1 Overview Overview Introduction Advanced Printer Driver (hereafter called APD) is a Windows printer driver for EPSON TM printers and Customer Displays. You can display the Customer Display using the same operation as printing. APD can monitor the status of the TM printer with Status API for use of POS embedded. However, the Customer Display is not supported. The APD environment that is already set up can be restored (silent install) on another computer.
Manual organization Install Manual This manual. Descriptions of the procedures from installing the APD to performing test print, adding printer drivers, and the silent install which is an automated APD installation. TM Printer Manual Descriptions of how to use the APD and its functions. Printer Specification Descriptions of the specifications of each printer driver. TM-C100 Manual Descriptions of how to use the TM‐C100 printer driver and its functions.
Chapter 1 Overview Operating Environment Computer Any PC/AT compatible machine running any of the following Windows systems.
.NET Framework Version For .NET environment, use in the following environment. • .NET Framework 2.0 or later. • For Windows Vista, .NET Framework 3.0 or later is installed. Interface The following interfaces are supported with the APD. Interface Descriptions Parallel - Serial - USB USB 2.0 compliant (Full-Speed 12 Mbps operation. High-Speed operation is not possible.) Ethernet 10/100 Base-T (To configure the settings of IP Address, see the UB-E02 Technical Reference Guide.
Chapter 1 Overview Supported Models APD 4.xx supports the following models.
Connection Pattern When connecting the Customer Displays or the Cash Drawers to the TM printers. The connection patterns shown below are available depending on the TM printer interface. For the pass‐through connection or Y‐connection, be sure to install the drivers in the correct order. Pass-through connection When using this connection method, first install the Customer Display driver. Then, install the TM printer driver.
Chapter 1 Overview Pass-through (Y) connection When using this connection method, first install the TM printer driver. Then, install the Customer Display driver. Modular USB Serial OR Modular If you use a connection with interface conversion connector or interface expanded board, the operation is not guaranteed. Select the appropriate connection patterns for each TM printer model (interface specification) and configure the communication settings of each interface.
Differences Depending on the OS The content of the descriptions of some operations in this book may be different depending on the OS. See the following. Item Screens shown Description Screens in Windows Vista are used for the descriptions in this manual. Windows 7 [Start] - [Control Panel] - [Hardware and Sound] - [Devices and Printers] Right click the printer driver, and select the [Printer properties].
Chapter 1 Overview Restrictions • The APD cannot coexist with OPOS on a computer at the same time. • When using the printer driver for EPSON Terminal Printers (laser printer, ink‐jet printer and others) or EPSON printer window together with the APD, installation and uninstallation must be performed in the following order: [Installation] 1. EPSON Terminal Printer driver 2. APD [Uninstallation] 1. APD 1 2.
Manuals/Sample Programs Manuals and sample programs are provided in a package separate from the APD. Installation Follow the procedures below to install the manuals and sample programs. Install manuals/sample programs after installing the APD. 1 Double click the [Manual/Sample Installer] icon to start the installation. 2 The Install Shield Wizard screen appears. Click the [Next] button. 3 4 5 6 7 16 The “License Agreement” screen appears.
Chapter 1 Overview Uninstallation Follow the procedures below to uninstall manuals and sample programs. Uninstall manuals/sample programs before uninstalling the APD. 1 2 3 4 Select from [Start]-[Control Panel] and open [Uninstall a program]. (Reference page of other OS.) The “Program and Features“ screen appears. Click the [EPSON APD4 Sample&Manual] button. The uninstallation confirmation screen appears. Click the [Yes] button. Manuals and sample programs are uninstalled. Click the [Finish] button.
Chapter 2 Installation and Setup Installation and Setup This chapter describes the procedures from the installation to execution of test print. The uninstallation procedure (page 30) and various maintenance procedures after installation (page 55) are also provided. The APD of version 4.07 or later supports 32 bit and 64 bit version OS. Install with Administrator privileges. Do not connect the TM printer, until installation of the APD completes.
Installation methods The following methods are available to install the APD. • Standard Installation page 21 This is a standard method to install the APD. Use this method also when you connect the Customer Display with the stand‐alone connection. For the APD of version 4.07 or later, the printer drivers for both 32 bit and 64 bit version OS are installed.
Chapter 2 Installation and Setup Standard Install This is a standard method to install the APD. Under normal conditions, use this method. For the APD of version 4.07 or later, the printer drivers for both 32 bit and 64 bit version OS are installed. Installation Flow 1. Installation (page 21) 2. Connecting the TM Printer (page 27) 2 3. Print Test Page (page 29) Installation Follow the procedure below. 1Double click the [APD] icon and start the installation. 2 The Install ShieldWizard screen appears.
3 4 5 The “License Agreement” screen appears. Read the content and select "I accept the terms of the license agreement". Then click the [Next] button. The “Setup Type” screen appears. Select "Standard", then click the [Next] button. The “Printer Configuration” screen appears. When installing the printer driver as well as the APD, click the [Add] button. When you want to install the printer driver later, click the [Next] button and proceed to Step 11.
Chapter 2 Installation and Setup 6 The “Add Printer” screen appears. Configure the printer driver and port to use, and click the [Next] button. Setting Select driver Select the printer driver to be installed. Printer name The printer driver name. This is changeable. Do not use Unicode/2-byte characters for the name. Port Type Set as Default Printer 7 6> Description Select the type of interface to connect the computer and printer. Create a Parallel port: Proceed to Step 7.
8 The “Serial Port Settings” screen appears. Configure the settings of the Serial port and click the [Next] button. Proceed to Step 10. Setting Description Printer name The printer name you entered at Step 6 is displayed. This cannot be changed. COM Port Specify the number of serial port used for connecting the printer. Baud Rate Specify the baud rate. Data Bits Specify the data bits. Stop Bits Specify the stop bits.
Chapter 2 Installation and Setup 10 The display returns to the “Printer Configuration” screen. All the printer drivers, configured between Step 6 to Step 9, appear in the list. To install multiple printer drivers, repeat Step 5 to Step 9. To install the same printer driver multiple times, click the [Copy] button.
12 13 12 > 14 26 The APD is installed. The “InstallShield Wizard Complete” screen appears. Click the [Finish] button to finish installation. 13 > When printer drivers are added at Step 5, confirm that the printer drivers are installed in [Hardware and Sound] - [Printers] from [Start] [Control Panel] (Reference page of other OS.). When you have not added printer drivers at Step 5, no printer drivers are displayed in the [Printers].
Chapter 2 Installation and Setup Connecting the TM Printer Before connecting the TM printer, set the Handshaking setting of the printer to ʺReceive buffer fullʺ. Connect the TM printer. For information on how to connect the TM printer and configure the DIPSW, see the Userʹs Manual supplied with the TM printer or the Technical Reference Guide. The maximum number of printers that can be simultaneously connected to multiple computers is 8.
USB connection Do not connect the TM printer to the computer before installing the APD. In case you connect the TM printer first, delete the port drivers and reinstall the printer drivers without connecting the TM printer. USB device requirements Maximum USB cable length is 5m, and 5 cascaded hubs maximum. Use the USB cable and the USB hubs compliant with USB2.0 specification (12Mbps). For USB power saving, see the C:\Program Files\EPSON\EPSON Advanced Printer Driver 4\TMUSB\readme_e.
Chapter 2 Installation and Setup Print Test Page After installing the APD, execute test print to check if the APD is properly installed and work normally. Perform Print Test Page in the following procedures. 1 2 Open the Printers screen from [Start] - [Control Panel]. Right click the printer driver you have installed and select [Properties] (Reference page of other OS.). The Properties screen of the printer appears. Click the [Print Test Page] button to start test printing.
Uninstallation Uninstall everything related to APD (port drivers, printer drivers, and so on). The APD has the silent uninstallation function that enables you to uninstall without displaying any screens. For more details, see "/uninstall : Silent Uninstallation" on page 71. Do not uninstall printer drivers directly from [Start] - [Control Panel] - [Hardware and Sound] - [Printers] (Reference page of other OS.). Even if the icon (the printer driver) disappeared from the screen, APD is not uninstalled.
Chapter 2 Installation and Setup 6 The “Uninstall Complete” screen appears. Click the [Finish] button to finish uninstallation.
When connecting Customer Display to TM printer This section explains how to install the APD when connecting a Customer Display to a TM printer. For the APD of version 4.07 or later, the printer drivers for both 32 bit and 64 bit version OS are installed. Installation Flow 1. Installation when using pass-through connection (page 32) Installation when using Y-connection (page 36) 2. Connecting the devices (page 40) 3.
Chapter 2 Installation and Setup Follow the procedure below. 1 Double click the [APD] icon and start the installation. 2 The Install ShieldWizard screen appears. Click the [Next] button. 3 4 5 6 The “License Agreement screen” appears. Read the content and select "I accept the terms of the license agreement". Then click the [Next] button. The “Setup Type” screen appears. Select "Standard", then click the [Next] button. The “Printer Configuration” screen appears. Click the [Add] button.
7 The “Serial Port Settings” screen appears. Configure the settings of the Serial port and click the [Next] button. Setting Description Printer name The printer name you entered at Step 6 is displayed. This cannot be changed. COM Port Specify the number of serial port used for connecting the printer. Baud Rate Specify the baud rate. Data Bits Specify the data bits. Stop Bits Specify the stop bits. Flow Control Parity 8 Specify the parity.
Chapter 2 Installation and Setup 9 The “Add Printer” screen appears.First select a printer driver to use for the TM printer. Then, select the Port Type setting same as that for the Customer Display made at Step 6 to 7 (example: "Connect to EPSON DM-D50X 32x4"), and click the [Next] button. Setting Description Select driver Select the printer driver to be installed. Printer name The printer driver name. This is changeable. Do not use Unicode/2-byte characters for the name.
12 13 14 The APD is installed. The “InstallShield Wizard Complete” screen appears. Click the [Finish] button to finish installation. In [Start] - [Control Panel] - [Hardware and Sound] - [Printers] (Reference page of other OS.), check that the specified printer driver and Customer Display driver are correctly installed. Installation when using Y-connection Modular USB Serial OR Modular The Y‐connection is a connection method to connect the computer and the Customer Display via the TM printer.
Chapter 2 Installation and Setup Follow the procedure below. 1 Double click the [APD] icon and start the installation. 2 The Install ShieldWizard screen appears. Click the [Next] button. 3 4 5 6 The “License Agreement” screen appears. Read the content and select "I accept the terms of the license agreement". Then click the [Next] button. The “Setup Type” screen appears. Select "Standard", then click the [Next] button. The “Printer Configuration” screen appears. Click the [Add] button.
7 The “Serial Port Settings” screen appears. Configure the settings of the Serial port and click the [Next] button. Setting Description Printer name The printer name you entered at Step 6 is displayed. This cannot be changed. COM Port Specify the number of serial port used for connecting the printer. Baud Rate Specify the baud rate. Data Bits Specify the data bits. Stop Bits Specify the stop bits. Flow Control Parity 8 9 Specify the method of data flow between the computer and the printer.
Chapter 2 Installation and Setup 10 11 The display returns to the “Printer Configuration” screen. Click the [Next] button. The “Start Copying Files” screen appears. See "Current Settings" to confirm the installation settings and then click the [Next] button. 10 > 12 13 14 11 > 2 The APD is installed. The “InstallShield Wizard Complete” screen appears. Click the [Finish] button to finish installation. In [Start] - [Control Panel] - [Hardware and Sound] - [Printers] (Reference page of other OS.
Connecting the devices Confirm the following before connecting devices (TM printer, Customer Display) • Set the Handshaking setting of the printer to ʺReceive buffer fullʺ. • Configure the DIPSW when you connect the DM‐D500 with the Y‐connection. Connect the TM printer. For information on how to connect the TM printer and configure the DIPSW, see the Userʹs Manual supplied with the TM printer or the Technical Reference Guide.
Chapter 2 Installation and Setup Test print/display Use the following print and display tests to check if the APD is properly installed and functions normally. TM printer For TM printers, use the preset test print function to make a test print on the printers. (For details, see ʺPrint Test Pageʺ on page 29.) Customer Display For Customer Displays, use the preset test print function of the printer driver to send text data to the Customer Displays. Follow the procedure below.
Plug and Play Using Windows Plug and Play function, a printer driver can be easily installed on a computer on which the APD is already installed. The Plug and Play function is available only for the TM printer with the USB interface. Slip Rotate for EPSON TM-H6000III cannot be installed using the Plug and Play function. Installation Flow 1. Connecting the TM Printer (page 43) 2. Installing the printer driver (page 43) 3.
Chapter 2 Installation and Setup Connecting the TM Printer Connect the TM printer following the procedure below. 1 Check that “Receive buffer full” is set as a busy condition of the printer. 2 Connect the TM printer. If you inadvertently connect the TM printer to the computer before installing the APD, delete the corresponding port driver and then, without connecting the TM printer, reinstall the printer driver.
Custom Install The custom installation allows you to install the APD with specified port drivers and tools. Use this method when you do not want to install unnecessary port drivers or tools. For the APD of version 4.07 or later, you can select either the 32 bit or 64 bit printer driver according to your OS environment. Installation Flow 1. Installation (page 44) 2. Connecting the TM Printer (page 27) 3. Print Test Page (page 29) Installation Follow the procedure below.
Chapter 2 Installation and Setup 4 5 The “Setup Type” screen appears. Then select "Custom" and click the [Next] button. The “Select Features” screen appears. Select the features of the APD you want to install, and then click the [Next] button. The following features are available. Features 32 bit printer driver Supports EPSON printer driver for 32 bit version OS. Selectable when installing from 64 bit version OS. 64 bit printer driver Supports EPSON printer driver for 64 bit version OS.
6 The “Local port support” screen appears. Select the port driver to be installed and then click the [Next] button. For Serial or Ethernet interface, do not select any printer driver and click [Next] button. Item Description Automatically install detected USB devices. When this is checked, the Plug and Play function will be enabled for the TM printer equipped with the USB interface. If this is not checked, the printer driver cannot be installed by the Plug and Play function.
Chapter 2 Installation and Setup 9 10 The “Parallel Port Settings” screen appears. Configure the settings of the Parallel port and click the [Next] button. Proceed to Step 12. Setting Description Printer name The printer name you entered at Step 8 is displayed. This cannot be changed. LPT Port Specify the number of parallel port used for connecting the printer. Usually, the port number is automatically displayed and no setting is required. The “Serial Port Settings” screen appears.
13 14 15 16 48 The “Start Copying Files” screen appears. See "Current Settings" to confirm the settings to be installed and then click the [Next] button. The APD is installed. The “InstallShield Wizard Complete” screen appears. When you click the [Finish] button, the installation ends. In [Start] - [Control Panel] - [Hardware and Sound] - [Printers], check that the specified printer driver is correctly installed. (Reference page of other OS.
Chapter 2 Installation and Setup Shared Printer APD4 supports shared printer (Point&Print). This section describes how to install a shared printer into a client computer. The uninstallation procedure is also provided. When you install both 32 bit and 64 bit printer drivers on a server, the shared printer environment can be provided for clients using 32 bit and 64 bit version OS.
Follow the procedures below to install the shared printer on the client computer. 1 2 3 4 50 From [Start] - [Control Panel] - [Hardware and Sound], select [Add a printer]. (Reference page of other OS.) The "Choose a local or network printer" screen appears. Select [Add a network, wireless or Bluetooth printer]. The "Select a printer" screen appears. Select a printer to be shared on the displayed list, and click the [Next] button. The selected shared printer is installed.
Chapter 2 Installation and Setup 5 6 7 Click the [Print a test page] button to check if the printer functions normally. The following screen appears. If the test print was output correctly, click the [Close] button. If the test print was not output correctly, click the [Troubleshoot...] button and perform troubleshooting in accordance with the Windows message. Click the [Finish] button to finish the installation.
Uninstallation This section describes how to uninstall a shared printer from a client computer. • Uninstall the shared printer page 52 • Uninstall the APD page 53 Uninstalling the shared printer Follow the procedures below to uninstall the shared printer. 1 2 52 From [Start] - [Control Panel] - [Hardware and Sound], select [Printers]. (Reference page of other OS.) Right click on the printer driver to be deleted and select [Delete].
Chapter 2 Installation and Setup Uninstalling the APD Follow the procedures below to uninstall the APD. Uninstallation of the APD must be executed by an administrator. A normal user needs an administrator’s password to execute the uninstallation. 1 Uninstall all the shared printers. See"Uninstalling the shared printer" on page 52. 2 From [Start] - [Control Panel] - [Hardware and Sound], select [Printers]. (Reference page of other OS.
5 The “Remove Driver And Package” screen appears. Select “Remove driver only,” and click the [OK] button. For Windows XP, the screen in Step 5 does not appear. Go to Step 6. 6 The “Print Server Properties” screen appears. Click the [Yes] button to delete the printer driver selected in Step 4. 5> 7 8 54 6> From [Start] - [Control Panel], select [Uninstall a program]. (Reference page of other OS.
Chapter 2 Installation and Setup Maintenance after Installing the APD Maintenance procedures after the APD is installed. • Adding the printer driver • Uninstalling the printer driver • Replacing a printer • Changing the port settings of the printer driver • Upgrade installing the APD Adding the printer driver Follow the procedures below to install the printer driver. You cannot add the printer drivers directly from [Start] - [Control Panel] - [Hardware and Sound] - [Printers]. (Reference page of other OS.
4 The “Local Port Support” screen appears. Select the port driver to be installed and then click the [Next] button. For Serial or Ethernet interface, do not select any printer driver and click [Next] button. Item Description Automatically install detected USB devices. When this is checked, the Plug and Play function will be enabled for the TM printer equipped with the USB interface. If this is not checked, the printer driver cannot be installed by the Plug and Play function.
Chapter 2 Installation and Setup 8 The “Serial Port Settings” screen appears. Configure the settings of the Serial port and click the [Next] button. Proceed to Step 10. Setting Description Printer name The printer name you entered at Step 6 is displayed. This cannot be changed. COM Port Specify the number of serial port used for connecting the printer. Baud Rate Specify the baud rate. Data Bits Specify the data bits. Stop Bits Specify the stop bits.
Uninstalling the printer driver Follow the procedures below to uninstall the printer driver. 1 2 Select from [Start] - [All Programs] - [EPSON] - [EPSON Advanced Printer Driver 4] and open [Change or delete APD4, or create a silent installer for APD4.] The “Welcome” screen appears. Then select "Custom" and click the [Next] button. 3 The “Select Features” screen appears. Click the [Next] button. 4 The “Local Port Support” screen appears. Click the [Next] button.
Chapter 2 Installation and Setup 7 The display returns to the “Printer Configuration” screen. Click the [Next] button. 8 The “Start Copying Files” screen appears. Confirm the printer driver to be removed which is displayed in "Current Settings" and then click the [Next] button. 7> 9 8> 2 The printer driver removed in Step 5 to Step7 will be removed. 10 The “Maintenance Complete” screen appears. When you click the [Finish] button, the process of uninstalling the printer driver ends.
Changing the port settings of the printer driver Change the port setting of the printer driver to match the communication setting of the printer. Serial setting of the serial connection and the IP Address of the Ethernet connection can be changed. The port settings of the Epson port will be changed in this procedure. 1 2 3 Select from [Start] - [Control Panel] - [Hardware and Sound] and open [Printers] and then right click the target printer driver and select [Properties] (Reference page of other OS.).
Chapter 2 Installation and Setup Upgrade Install of the APD Follow the procedures below to perform upgrade installation of the APD of the new version. 1 Double-click the APD icon to start the installation. 2 The “InstallShield Wizard” screen appears. Click the [Next] button. 3 4 The “License Agreement” screen appears. Confirm its content, select “I accept the terms of the license agreement,” and click the [Next] button. The screen asking whether you want to upgrade the APD to the new version appears.
6 7 The upgrade installation of the APD starts. The “Upgrade Complete” screen appears. Click the [Finish] button to complete the upgrade installation.
Chapter 3 Silent Installation Silent Installation This chapter describes the procedures for the Silent Installation. What Is a Silent Installation? The silent installation is a method that copies the existing APD setup environment to other computers without user operation. There are the following two methods. ❏ Using a silent installation package (*.exe) Create the silent installation package on the copy source computer.
Flow of the Silent Installation The flow of the silent installation is described below. Copy source computer 1. APD environment setting to copy (page 64) APD initial settings/System settings/User settings 2. Creating a package (page 66) 2. Creating a script file (page 66) Copy destination computer 3. Executing the silent installation (page 69) (Adding command options) Setting the APD Environment To Be Copied Create the APD environment for the silent installation on the copy source computer.
Chapter 3 Silent Installation APD Setting When copying the user setting or system setting of the printer, see the “TM/BA/EU Printer Manual” to make settings. Making the system setting Select [Start] - [Control Panel] - [Hardware and Sound] - [Printers], right‐click the printer, and select [Properties] - [Advanced] - [Printing Defaults] to make settings. (Reference page of other OS.
Creating a Package or Script file Create the silent installation package or the script file for the silent installation. First, confirm which APD environment to copy on the copy source computer. (See"Setting the APD Environment To Be Copied" on page 64) Follow the steps below. 1 Select from [Start] - [All Programs] - [EPSON] - [EPSON Advanced Printer Driver 4] and open [Change or delete APD4, or create a silent installer for APD4.] 2 The "Welcome" screen appears.
Chapter 3 Silent Installation 4 The “Silent Installation” screen appears. Select the setting you want to copy from [Printer Configuration], and select the printer to be installed. If you do not want to select all the printers installed in the copy source computer with the APD, uncheck [Include all currently installed printers]. Click the [Next] button. The setting in [Printer Configuration] is the default value for the copy destination printer.
6 7 The "Rename Printer" screen appears. Change the printer driver name, and click the [Next] button. The “Start Creating Silent Installation Script File” screen appears. Make sure that the file information displayed in “Current Settings” is correct and click the [Next] button to create the silent installation package or the script file for the silent installation. 6> 8 68 7> The “Maintenance Complete” screen appears. Click the [Finish] button.
Chapter 3 Silent Installation Executing the Silent Installation You can execute the silent installation using the following methods. Execute the silent installation package on the copy destination computer. Copy the script file for the silent installation and the APD file, and execute a command from the command prompt. Develop a batch file or an application for the APD installation, and execute it.
Checking the Installation Result The silent installation results of the silent installation package/script file for the silent installation can be checked in the “Result Code” of “setup.log” which is created in the same location as that of the package or the file. The contents of “Result Code” are as follows. Result Code Description 0 Completed successfully -3 The APD has already been installed. 2 The files needed for silent installation could not be found. 1151 The OS does not support the APD.
Chapter 3 Silent Installation /uninstall : Silent Uninstallation Using this command option enables you to uninstall using the command line. Example D:\APD4\APD_400E.exe /s /uninstall When “/s” is not attached, the uninstallation screen is displayed. /d : Display the silent installation result in a dialog Using this command option enables you to display the silent installation result in a dialog when the installation is completed. Example Package File D:\APD4\Apd4Silent.
/r : Restart setting after the installation Using this command option enables you to make the restart setting of OS after the silent installation is completed. Example when you want to restart Package File D:\APD4\Apd4Silent.exe /rY Script File D:\APD4\APD_400E.exe /s /f1”D:\APD4\Apd4Silent.inf” /rY Example when you do not want to restart Package File D:\APD4\Apd4Silent.exe /rN Script File D:\APD4\APD_400E.exe /s /f1”D:\APD4\Apd4Silent.
