TM-U200 Series (Type A) Operator’s Manual Using this online operator’s guide The words on the left side of this screen are bookmarks for all the topics in this guide. Use the scroll bar next to the bookmarks to find any topic you want. Click a bookmark to instantly jump to its topic. (If you wish, you can increase the size of the bookmark area by dragging the dividing bar to the right.) Use the scroll bar on the right side of this screen to move through the text.
TM-U200 Series (Type A) Operator’s Manual 400898901
Note: Everything in this manual applies to the TM-U210 printer.
Control panel PAPER FEED button PAPER OUT light ERROR light POWER light Caution Labels CAUTION: Head cover and printer head are hot. CAUTION: Caution label for drawer kick-out.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions.
FCC CLASS A FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
DECLARATION OF CONFORMITY Product Name: Printer Model Name: M119A This printer conforms to the following Directives and Norms: Directive 89/336/EEC EN 55022 (1987 and 1994 2nd/1995) Class B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1988) Directive 90/384/EEC EN45501: (1992) iii
Introduction Features The TM-U200 Series Type A printer is one-station printer for ECR and POS use that can print the results of weighing or measuring. TM-U200 Series (Type A) has the following 2 types.
About This Manual Setting Up and Using ❏ Chapter 1 contains information on unpacking the printer, setting it up, running the self test, and setting the DIP switches. ❏ Chapter 2 contains information on using the printer. ❏ Chapter 3 contains troubleshooting information. Reference ❏ Chapter 4 contains specifications. Notes, Cautions, and Warnings Note: Notes have important information and useful tips on the operation of your printer.
Contents Chapter 1 Setting Up the Printer Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Selecting the Place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Attaching the Paper Roll Near-End Detector (Option) . . . . . . . . . . . . . . . . . . . . . . . 1-2 Connecting the Printer to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Setting Up the Printer Unpacking When you unpack the TM-U200 Series Type A printer, make sure you have these items. Ribbon cassette Power supply Printer Roll paper Journal take-up spool Power switch cover Hexagonal lock screw (2 pcs) (only for the printer with the serial interface. The hexagonal lock screw is not included for some models of this printer.) If any item is missing or damaged, please contact your dealer for assistance.
The printer should be installed so that it does not move or vibrate during paper cutting or the drawer kick-out operation. Fastening tape is available as an option. Attaching the Paper Roll Near-End Detector (Option) If you do not have a paper roll near-end detector or do not want to attach it, skip this section. Note: If you use this detector, use paper rolls with a core diameter 10.5 to 12.5 mm (0.41 to 0.47”) so that the detector senses the remaining paper correctly. 1.
3. Two spacers are included with the near-end detector. See the illustration below, and decide whether or not you want to use them. Use them if you want the near-end detector to be triggered when distance A is 3 to 4 mm (0.12 to 0.16”); otherwise it will be triggered when distance A is approximately 6 mm (0.24”). distance A 4. Secure the paper roll near-end detector (and spacers) with two screws. When you insert the spacers, be sure you set the spacers in the direction shown in the illustration.
5. Connect the connector of the detector to CN11 on the printer. Position the cable as shown in the illustration. 6. Replace the cover and fasten it with the four screws.
Connecting the Printer to the Computer You need an appropriate serial interface or parallel interface cable to connect your computer to the printer (null modem serial or IEEE 1284 parallel). The Model with Serial Interface 1. Make sure the printer and computer are turned off. Then plug the cable into the connector on the printer, as shown. Note: Your printer comes with inch-type hexagonal lock screws installed.
The Model with Parallel Interface 1. Make sure the printer and computer are turned off. Then, plug the cable into the connector on the printer, as shown. Note: Squeeze the wire clips on the printer together until they lock in place on both sides of the connector. 2. Connect the other end of the cable to the connector on your computer. Connecting the Printer to the Drawer WARNING: Use a drawer that matches printer specifications. Using an improper drawer may damage the drawer as well as the printer.
Plug the drawer cable into the drawer kick-out connector on the bottom of the printer next to the computer interface connector. Model with Serial Interface Model with Parallel Interface CAUTION: Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged.
Den Drucker an die Lade anschließen Das Kabel der Lade an die Schnappsteckerbuchse (neben der Schnittstellenbuchse) an der Unterseite des Druckers anschließen. ACHTUNG: Kein Telefonkabel an die Schnappsteckerbuchse anschließen.
Grounding the Printer You need a ground wire to ground your printer. Make sure the wire meets the specification below. Thickness of wire: Diameter of terminal to be attached: AWG 18 or equivalent 3.2 1. Make sure that the printer is turned off. 2. Connect the ground wire to the printer using the FG screw on the bottom of the printer, as shown.
Connecting the Power Supply This printer requires an external power supply. Be sure to use a power supply that matches the specifications listed under “Electrical Specifications” in Chapter 4. WARNING: Using an incorrect power supply may cause fire or electrical shock. CAUTION: When connecting or disconnecting the power supply from the printer, make sure the power supply is not plugged into an electrical outlet; otherwise you may damage the power supply or the printer.
1. Make sure the printer and power supply are turned off. 2. Plug the power supply’s cable into the printer’s connector as shown below. Note that the flat side of the connector faces down. 3. Plug the power supply’s cord into an outlet. ❏ If you ever need to remove the cable, unplug the power supply’s cord from an outlet and then grasp the connector firmly at the arrow mark and pull it straight out.
Installing the Ribbon Cassette CAUTION: Never turn the ribbon cassette’s feed knob in the opposite direction of the arrow marked on the cassette; otherwise the ribbon cassette may be damaged. Do not replace the ribbon cassette while you are using the printer. If the printer is receiving data when you replace the ribbon cassette, data may be lost. Note: Use the EPSON ERC-38 ribbon cassette for your printer. 1. Open the printer cover. 2.
Note: Make sure the ribbon is installed between the print head and the platen without wrinkles or creases.
5. Turn the ribbon cassette’s knob 2 or 3 times in the direction of the arrow again to take up any slack in the ribbon. 6. Close the auto cutter by using the tab. 7. Close the printer cover. To remove the ribbon cassette, follow the steps below. 1. Be sure the printer is not receiving data. 2. Open the auto cutter by using the tab. 3. Lift up the left side of the ribbon cassette to remove the ribbon cassette.
Installing the Paper Roll CAUTION: Be sure the printer is not receiving data when you replace a paper roll. If there is data, printing will start. Notes: Be sure to use roll paper that meets the specifications. (See “Paper Specifications” in Chapter 4. If you use roll paper with the paper glued or taped to the core, the core may be pulled into a paper feed path, which may cause a paper jam or lock the paper feed mechanism.
3. Insert the paper roll. Note: Be sure to note the correct direction that the paper comes off the roll, as shown below.
4. Open the auto cutter by pulling the tab up and toward you.
5. Hold both edges of the paper and insert it straight into the paper slot. The printer feeds the paper automatically. 6. When using a 2-ply roll paper, remove the journal take-up spool from the printer, and insert the end of the paper into the spool as shown below. Be sure that length of A is between 40 and 60 mm (1.58 and 2.36”) and the left side of the paper is aligned with the spool’s flange.
7. Insert the journal take-up spool in the printer. 8. Cut the receipt paper (when using a 2-ply roll paper) on the manual cutter. Receipt paper Tab 9. Close the auto cutter by using the tab. Be sure to check again that the left side of the paper is aligned with the spool’s flange as shown below. 10. Close the printer cover. To remove the paper roll, follow the steps below. 1. Be sure the printer is not receiving data and open the printer cover.
2. Cut the journal and receipt paper as shown in the illustration below. Cut here 3. Remove the paper take-up spool from the printer. 4. Remove the paper roll from the printer. 5. Press the FEED button to remove the remaining paper. Note: Do not pull the remaining paper in the opposite direction of paper feeding. Running the Self Test Any time you want to check the performance of your printer you can run the self test described below. This shows whether your printer is working correctly.
Note: Be sure to install the ribbon cassette and the paper roll before you run the self test. 1. To perform the self test, hold down the FEED button while you turn on the printer with the power switch. 2. The printer prints the current printer settings, and then the PAPER OUT light blinks to indicate that the printer is in the test printing standby state. 3. Press the FEED button to start the second part of the test, in which the printer prints a pattern using the built-in character set. 4.
2. Turn the printer over and remove the DIP switch access cover, as shown below. 3. There are two sets of switches. Use tweezers or another narrow tool to move the switches. 4. Use the following tables to set the DIP switches. Numbers starting with 1 are in the first set, and numbers starting with 2 are in the second.
DIP Switch Set 1 Switch Function ON OFF 1-6 Parity selection Even Odd 1-7 Baud rate 4800 BPS 9600 BPS 1-8 Busy condition Sets the printer to go BUSY when the receive buffer is full Sets the printer to go BUSY when it is off line or the receive buffer is full DIP Switch Set 2 Switch Function ON OFF 2-1 Print column selection 7 × 9 font/9 × 9 font 42/35 40/33 2-2 Internal use. Setting must not be changed. (Fixed to ON) 2-3 Internal use. Setting must not be changed.
DIP Switch Set 1 Switch Function 1-4 Undefined 1-5 Undefined 1-6 Undefined 1-7 Undefined 1-8 Handshaking (BUSY condition) ON OFF Sets the printer to go BUSY when the receive buffer is full or when reading data Sets the printer to go BUSY when it is off line, the receive buffer is full, or when reading data DIP Switch Set 2 Switch Function ON OFF 2-1 Print column selection 7 × 9 font/9 × 9 font 42/35 40/33 2-2 Internal use. Setting must not be changed.
Using the Power Switch Cover You can use the provided power switch cover to protect the power switch from accidental or improper operation. Attach the cover as shown in the illustration below. You can turn the power on or off with the switch cover attached by inserting a pointed object (like a ball point pen) through either of the two small holes on the switch cover. WARNING: If an accident occurs when the power switch cover is attached, unplug the power supply cord from the outlet immediately.
Affixing the Fastening Tape (Option) Two sets of tape are included as an option to fasten your printer to a countertop or other surface. Follow the steps below: 1. Clean the countertop or other surface where the printer will be installed. 2. Peel the green backing paper off of one side of each of the two sets of tape and affix them to the bottom of the printer, as shown below. 3. Peel the green backing paper off of the other side of the tape. 4.
Chapter 2 Using the Printer Operating the Control Panel You can feed paper with the button on the control panel. The indicator lights help you monitor the printer’s status. Switch The power switch on the front of the printer turns the printer on and off. Button FEED Press the FEED button once to advance roll paper one line. You can also hold down FEED to feed the paper continuously.
Indicator lights The control panel lights provide information on printer conditions. POWER (Green) The POWER light is on when printer power is on. PAPER OUT (Red) This light is on when the paper roll is at the end or near the end. This light blinks in the following cases. When it blinks, press the FEED button. ❏ In the self-test standby mode Note: The paper near-end detector is an option. ERROR (Red) This light is on when the printer is off line. It blinks to indicate an error condition.
CAUTION: The print head becomes very hot during printing. Allow it to cool before you reach into the printer. Note: The power switch and FEED button can also be used to start the self test.
Chapter 3 Troubleshooting Troubleshooting This chapter gives solutions to some of the more common printer problems. General problems The lights on the control panel do not come on. Make sure the power supply cables are correctly plugged into the printer, the AC adapter, and to the power outlet. Make sure power is supplied to the power outlet. If the outlet is controlled by a switch or timer, use another outlet. Printing problems The ERROR light is blinking and the printer does not print.
The ERROR light is off, but nothing is printed. Try to run the self test to check that the printer works properly. See the self test instructions in Chapter 1 to run the self test. If the self test does not work, contact your dealer or a qualified service person. If the self test works properly, check the following: 1. Check the connection at both ends of the interface cable between the printer and the computer. Also make sure this cable meets the specifications for both the printer and the computer. 2.
A line of dots is missing in the printout. The print head may be damaged. Stop printing and contact your dealer or a qualified service person. Removing jammed paper Follow these steps to clear a paper jam: CAUTION: The print head becomes very hot during printing. Allow it to cool before you reach into the printer. 1. Open the printer cover. 2. Cut the journal and receipt paper as shown in the illustration below.
3. Remove the paper roll from the printer. 4. Open the auto cutter by pulling the tab up and toward you. 5. Remove the jammed paper by pulling it in the direction of paper feeding. Note: Do not pull the jammed paper in the opposite direction of paper feeding. 6. If paper still remains in the printer, follow the steps below. 7. Remove the ribbon cassette.
8. Loosen the screw securing the print head cover. Turn the screw only until you can tilt it as shown in the illustration. Note: Do not remove the screw from the print head cover.
9. Lift up the print head cover. 10. Remove all the jammed paper. Note: Do not pull the jammed paper in the opposite direction of paper feeding. 11. Replace the print head cover and secure it with the screw. 12. Replace the ribbon cassette and close the auto cutter.
13. If the auto cutter blade is not in its normal position (if you can see the blade in the auto cutter slit, the blade is not in the normal position), insert a screwdriver to the right side of the auto cutter and turn the gear inside to move the blade to the normal position. Slit 14. Replace the paper roll and close the printer cover. Hexadecimal Dump This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems.
To use the hex dump feature, follow these steps: 1. After you make sure that the printer is off, set DIP switch 1-2 to ON. 2. Turn on the printer while you hold down the FEED button; then release and press the FEED button quickly. Note: Releasing and pressing the FEED button should be performed before the printer finishes initializing; otherwise the printer begins the self test. 3. When the printer enters the hex dump mode, it prints “Hexadecimal Dump.” 4.
Chapter 4 Reference Information Printing Specifications Printing method: Serial impact dot-matrix Head wire configuration: 9-pin serial configuration Printing direction: Bi-directional, logic-seeking Characters/line (default): See table on page 4-2. Character spacing (default) Fonts A and B: See table on page 4-2. Printing speed: Approximately 3.5 lines/second (40 columns, 16 characters/inch) Approximately 6.
Character Specifications Number of characters: Alphanumeric characters: 95 Extended graphics: 128 x 5 pages, International characters: 32 Character structure: 7 x 9 (the total number of dots in horizontal: 400 in half dot units) 9 x 9 (the total number of dots in horizontal: 400 in half dot units) Character size: See table below. Character Sizes, Character Spacing, Character Columns Character structure WxH (mm) Character size W x H (mm) Character spacing Dot space CPL CPI ANK 1.2 x 3.
Paper Specifications Paper feed method: Friction feed Paper feed pitch: Default 4.233 mm (1/6 inch) Can be set in units of 0.176 mm (1/144 inch) by the ESC 2 and ESC 3 commands. Paper feed speed: Approximately 25 lines/second (4.17 inches/second) (continuous feeding) Paper size and weight: Normal paper (single-ply) Size: Width 76 mm ± 0.5 mm (3.0" ± 0.02") Maximum outside diameter: 83 mm (3.27") Core: Paper rolls that have the paper glued or taped to the core can cause a paper jam.
Pressure sensitive paper Maximum 1 original + 1 copy Size: Width 76 mm ± 0.5 mm (3.0" ± 0.02") Maximum outside diameter: 83 mm (3.27") Thickness: 0.05 to 0.08 mm (.0020 to .0031") (Total thickness should be a 0.2 mm or less combination of 0.05 to 0.08 mm sheet.) Recommend MITSUBISHI PAPER -ed paper: MILLS, LTD. Non-carbon paper (blue color) Top and middle sheets: N40 (thickness: 0.06 mm, weight: 47.2 g/m2 ) Bottom sheet: N60 (thickness: 0.08 mm, weight: 68.
Electrical Specifications Packaged AC adapter: One of the following 5 AC adapters is selected, depending on local power: Factory setting Voltage Manufacturer’s Number Japan 100 V ± 10 %, 50/60Hz PA-6508 North America 120 V ± 10 %, 60 Hz PB-6509 Europe (Germany) 230 V ± 10 %, 50 Hz PB-6510 Europe (England) 230 V ± 10 %, 50 Hz PA-6511 Australia 240 V ± 10 %, 50 Hz PA-6513 Note: The power supply may not be included with the printer with serial interface.
Reliability Life: Mechanism 7,500,000 lines Print head: 150 million characters (at an average of 2 dots/wire per character.) Auto cutter: 800,000 cuts End of life is defined as the point at which the printer reaches the beginning of the Wearout Period. Recommended paper must be used. MTBF: 180,000 hours Failure is defined as Random failure occurring at the time of the Random Failure Period.
Environmental Conditions Temperature Operating: 0 to 50 ° C (32 to 122 ° F) (when the temperature is 34 ° C or more, there is a limitation for the humidity. Refer to the figure in the next page.
Interface Specifications Serial interface: RS-232 compatible or RS-485 compatible Parallel interface: IEEE 1284 compatible (Nibble/Byte Modes) Note: The interface is a factory-installed option. One of the following interfaces is already installed: RS-232, RS-485, or parallel. See the EPSON TM-U200 Series (Type A) Specification for details. Drawer Kick-out Specifications ‚P ‚U Pin No.
