Spill-Proof Cuts Thermal Printer Owner's Manual First Edition: JUNE 2005 Last Revision: AUGUST 2006 Document #103494
Spill-Proof Cuts Thermal Printer Owner’s Manual Legal Notices Disclaimer Information in this document is subject to change without notice. Consult your Nanoptix Inc. sales representative for information that is applicable and current. Nanoptix Inc. reserves the right to improve products as new technology, components, software, and firmware become available.
Spill-Proof Cuts Thermal Printer Owner’s Manual Nanoptix Inc. is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Nanoptix Inc. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.
Spill-Proof Cuts Thermal Printer Owner’s Manual Table of Contents 1. About the Printer ..................................................................... 1 1.1 Description of Printer ...................................................................................1 1.2 Connection ....................................................................................................2 1.3 General specifications..................................................................................3 1.
Spill-Proof Cuts Thermal Printer Owner’s Manual Figures FIGURE 1: NANOPTIX SPILL-PROOF CUTS PRINTER ............................................................................ 1 FIGURE 2: NANOPTIX SPILL-PROOF CUTS CONNECTION RETAINED WITH PLASTIC POSTS....................... 2 FIGURE 3: NANOPTIX SPILL-PROOF CUTS OPTIONAL PLASTIC COVER ................................................. 2 FIGURE 4: RESETTING PRINTER..............................................................................................
Spill-Proof Cuts Thermal Printer Owner’s Manual Tables TABLE 1: SPECIFICATION ................................................................................................................... 3 TABLE 2: TROUBLESHOOTING WITH THE STATUS LED......................................................................... 8 TABLE 3: TROUBLESHOOTING PRINTING PROBLEMS ........................................................................... 9 TABLE 4: PRINTER DOES NOT WORK ...........................................
Spill-Proof Cuts Thermal Printer Owner’s Manual 1. About the Printer 1.1 Description of Printer The Nanoptix Spill-Proof Cuts thermal printer is extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. The printer has a built in power supply making it very compact allowing it to fit almost anywhere. The printer is also very easy to use. Figure 1: Nanoptix Spill-Proof Cuts Printer 103494 Aug.
Spill-Proof Cuts Thermal Printer Owner’s Manual 1.2 Connection To prevent the Nanoptix Spill-Proof Cuts Printer from accidental disconnect, the USB and the Power cable can be retained using the plastic posts and cover shown in Figures 2 and 3. Plastic Post Figure 2: Nanoptix Spill-Proof Cuts connection retained with plastic posts Plastic Cover Figure 3: Nanoptix Spill-Proof Cuts Optional Plastic Cover 103494 Aug.
Spill-Proof Cuts Thermal Printer Owner’s Manual 1.3 General specifications Print Method Resolution Print Width Paper Width Max Roll Diameter Operating Temperature Storage Temperature Operating Relative Humidity Communication Interface Options Optional Interface Memory/Firmware Resident Character Sets Integrated Bar Codes Speed Sensors Human Interface Dimensions Weight Agency Compliance Direct Thermal 8 dot/mm (203 dpi) 80mm 80mm or 82.5 mm 82.
Spill-Proof Cuts Thermal Printer Owner’s Manual 1.4 Printer Controls To reset Printer In the event of a fault condition, simply turn the power switch off and on again. The printer will go through a startup routine and reset itself. Lift Top Cover Figure 4: Resetting Printer 103494 Aug.
Spill-Proof Cuts Thermal Printer Owner’s Manual Paper Feed Button Use the Paper Feed Button to advance the paper. Figure 5: Paper Feed Button 103494 Aug.
Spill-Proof Cuts Thermal Printer Owner’s Manual 1.5 Changing Paper Caution: Do not operate the printer if it runs out of paper. The printer will not operate without paper, but it may continue to accept data from the host computer. Because the printer cannot print any transactions, the data may be lost. 1. Open the top cover by lifting upwards. 2. Press on the eject button to open the bottom cover 3. Remove the used roll. 4.
Spill-Proof Cuts Thermal Printer Owner’s Manual 1.6 Testing the Printer Run this test to check the printer. The test prints and cuts a resident test ticket. Verify this ticket to ensure unit is printing and operating correctly. To print the test ticket, power-on the printer while pressing and holding the Paper Feed Button (figure 5) for approximately 3 seconds. A test ticket similar to the one below will be printed approximately 5 seconds later.
Spill-Proof Cuts Thermal Printer Owner’s Manual 1.7 Troubleshooting the Printer The printer is simple and generally trouble-free, but from time to time minor problems may occur. Follow these procedures to determine the cause and resolution of any problems the printer may be having. If the procedures in this section do not correct the problem, contact a service representative.
Spill-Proof Cuts Thermal Printer Owner’s Manual Printing Problems Problem Receipt does not come out all the way. Possible Causes Paper is jammed. Printer starts to print, but stops while the receipt is being printed. Paper is jammed. Print is light or spotty. Vertical column of print is missing. One side of receipt is missing. Paper roll loaded incorrectly. Thermal printhead is dirty. This indicates a serious problem with the printer electronics.
Spill-Proof Cuts Thermal Printer Owner’s Manual 2. Media and Supplies Guide 2.1 Thermal Paper Specifications The printer requires qualified thermal paper with the following dimensions: Width Diameter 80 mm ± .2 mm (3.15 in. ± .008 in.) 82.5 mm max. (3.25 in.) Table 5: Thermal Paper Dimensions The paper must not be attached to the core. If Top of Form Option is installed, paper with a colored stripe at the end can be used to indicate that the paper is running low. 2.
Spill-Proof Cuts Thermal Printer Owner’s Manual Manufacturer Numbers Appleton Specialty Papers Tel: 920-734-9841 Toll-free: 800-922-1729 825 E Wisconsin Avenue P.O. Box 359 Appleton, WI 54912-0359 Kanzaki Specialty Papers (USA) 1.888.KANZAKI Tel: 888-526-9254 Fax: 413-731-8864 1350 Main Street Springfield, MA 01103 Table 7: Ordering Thermal Paper Additional grades can be qualified and made available.
Spill-Proof Cuts Thermal Printer Owner’s Manual Ordering Communication Cables Please specify the Nanoptix part number when ordering communication cables. Part Number 102083 102085-0002 102864 Part Description IEEE Type "A" to "B" Communication Cable (Parallel) USB communication cable (Type mini B to A) RS232 cable (DB-25 male to DB-9 female) - SCNM925FM Table 9: Communication Cables Part Numbers Contact your Nanoptix sales representative for more information from our toll free line at 1-888-983-3030.
Spill-Proof Cuts Thermal Printer Owner’s Manual Pin 1 2 3 4 5 Signal Name AUX_PWR RS232_RXD RS232_TXD RS232_RTS DGND Printer I/O 5V Output Input Output Output Ground Host I/O n/a Output Input Input Ground 6 7 8 9 RS232_CTS RS232_RTS RS232_CTS nc or PWR Input Output Input No connect Output Input Output No connect Printer Function Aux Power (100mA) Data receive Data transmit Handshake Signal Ground/Aux Ground Handshake Handshake Handshake reserved Table 11: RS-232 DB9 male Interface 103494 Aug.
Spill-Proof Cuts Thermal Printer Owner’s Manual Pin 1 Signal Name DGND Printer I/O Ground Host I/O Ground 2 3 4 5 6 7 RS232_TXD RS232_RXD RS232_RTS RS232_CTS nc or RS232_CTS DGND Output Input Output Input Input Ground Input Output Input Output Output Ground 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 nc or 4K7 pull up NC NC NC NC NC NC NC NC NC NC NC RS232_RTS or 4k7pu NC NC NC NC INIT 5V Output No connect No connect No connect No connect No connect No connect No connect No connect No con
Spill-Proof Cuts Thermal Printer Owner’s Manual 3. Communicating with the Printer Over the years, Nanoptix has developed a multitude of emulation for compatibility with the most popular printers in the market. At the time of printing this manual, we have the following emulations available: - Epson LQ570+ Epson TM-T88III Star TUP-400 Axiohm A722 Ithaca P70 Ithaca P170 Citizen 3551 Please contact your Nanoptix sales representative if you require other emulations.
Spill-Proof Cuts Thermal Printer Owner’s Manual 4. APPENDIX A: Mechanical Drawings Figure 9: Mechanical Dimensions 103494 Aug.