Operation Manual

70 Maintenance and Troubleshooting
Printing problems
Resetting P-2000
When an error occurs and operations cannot be done,
you can reset P-2000 by pressing the reset button with
a thin object as shown below.
Contacting Customer Support
If your Epson product is not operating properly and
you cannot solve the problem using the
troubleshooting information in your product
documentation, contact customer support services for
assistance. If customer support for your area is not
listed below, contact the dealer where you purchased
your product.
Cannot print.
Cause What to do
The printer is not
supported.
See “Supported printers” on
page 51 and make sure that your
printer supports direct print
with P-2000.
The printer’s power is off. Turn on the printer.
The USB cable is not
connected correctly.
See “Connecting P-2000 to a
printer” on page 51 and
reconnect P-2000 to the printer.
The data is broken. Try to copy a different data.