Basic Guide
Image Problems
31
document table edge guides, 
reposition your document so it is 
within the readable area.
■
Check the position of your 
source document. Adjust your 
document’s position so that the 
image is within the glass area.
The scanner doesn’t recognize 
your image type when scanning in 
Full Auto mode.
Try scanning the image again. If that 
doesn’t work, scan in Manual mode 
(see page 16 for instructions). 
The image does not look the same 
as the original.
■
Your software settings are not 
correct for your document type. 
Try different combinations of 
image settings using your 
scanner software.
■
Because your monitor and 
printer use different technologies 
to represent colors, your printed 
colors cannot exactly match the 
colors you see on your screen. If 
you increase your monitor’s 
color palette, you can view a 
greater range of colors on screen. 
The file size is too big. 
Adjust your scan settings. Try 
selecting a lower resolution (dpi), 
saving the file in a different format, 
or scan only part of the image.
The printed image is larger or 
smaller than the original size.
You have changed the resolution or 
scaled your image. The image size 
settings in your software determine 
the size of the printed image.
A dotted line appears in the image.
If this happens on both your screen 
and printout, clean the document 
table glass as described in your 
electronic Reference Guide. 
If the line is just on your printout, 
you may need to clean your printer.
basics.book Page 31 Monday, July 16, 2001 4:11 PM










