User's Manual

Getting Photos Into Your Computer
10-5
Follow these tips to get your camera connected correctly:
1
Make sure the camera is turned on and has not shut off
automatically. If it has, press the
POWER
button to
turn the camera back on.
2
Check the cable and make sure the connections are
secure. Make sure the pins inside the connector are not
bent.
3
Make sure your batteries have enough power, or your
AC adapter is connected.
4
Click
Retry
. If you see the
Connection Failed
message
again, click
Connection
. You see the following dialog
box:
5
Select another image source from the
Connection Via
list, if necessary. If you’re using a PCMCIA adapter to
access images from a PC card slot, select
PC Card
.
6
Select another port if necessary. In most cases, it’s best to
leave the
Port
setting at
Auto
because Image Expert can
detect the camera connection automatically.
If you have a serial device connected to one port and an
internal modem on the other, you can try setting the
Port
to COM3 or COM4.
If you have a USB port, select
Serial/USB
, then remove
the USB cable from your computer and reconnect it.
7
Select a slower speed. Image Expert automatically
chooses the fastest speed that works with your system,
but this may actually be too fast for the configuration of
your port. Try setting the speed to
57600
. You may need
to experiment to choose the best speed.
8
When you are finished, click
OK
.
Capella.book Page 5 Thursday, April 20, 2000 4:21 PM