Operation Manual

Maintenance and Troubleshooting A-9
You are unable to copy and paste or import your photo into
a document on your Macintosh.
◗
Try increasing your virtual memory using the Memory
Control Panel. Also increase the memory allocation for
your word processor or other application. (Select the
application and choose
Get Info
from the File menu.)
◗
Try turning off any unnecessary extensions. See your
Macintosh documentation for more information.
The pictures transfer to your computer too slowly.
◗
If you’re transferring Tiff files or video clips, you can
expect the transfer to take much longer than it does for
JPEG files, due to large file sizes.
◗
If your computer has less than 32MB RAM, the transfer
speed may be slow. Try using virtual memory. See your
computer documentation or help for more information.
You can’t find your video clips (or photos).
Your camera stores photos and video clips in different folders
on the camera’s memory card. The photos and associated
sound files are stored in the
DCIM
\
100Epson
folder. The
movies are stored in the
Movie
folder.
You are unable to format or use a CompactFlash memory
card with your camera.
◗
Make sure you’re using an ATA-compatible
CompactFlash memory card (Type I). Other cards may
not work with PhotoPC 3100Z. If you need help with a
card, call the appropriate manufacturer’s number.
Some are listed below:
◗
Lexar Media, [phone]
◗
SanDisk, [phone]
◗
Delkin Devices, [phone]
◗
Make sure you’ve installed the card correctly. The card’s
label should be facing the front of the camera, and the
arrow(s) on the label should point in.
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