Operation Manual

Maintenance and Troubleshooting A-15
Where To Get Help
EPSON provides technical assistance 24 hours a day through
the electronic support services and automated telephone
services listed in the following table:
To speak to a technical support representative, dial
[phone] (U.S.) or [phone] (Canada),
6
AM
to 6
PM
, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
◗
Product name (EPSON PhotoPC 3100Z)
◗
Product serial number (located on the bottom of the
camera)
◗
Proof of purchase (such as a store receipt) and date of
purchase
◗
Computer configuration
◗
Description of the problem
Service Access
World Wide Web From the Internet, you can
reach EPSON Support at
http://support.epson.com.
At this site, you can download drivers
and other files, look at product
documentation, access
troubleshooting information, and
receive technical advice through
e-mail.
Automated
Telephone
Services
A variety of automated help services
are available 24 hours a day, seven
days a week. To use these services,
you must have a touch tone telephone
and call [phone].
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