User's Manual

11-6
Maintenance and Troubleshooting
You get an error message when you use the Image Expert
Save to Floppy feature.
◗
Make sure the diskette you’re using is not write-
protected.
You get a TWAIN error message when you try to transfer
images with Adobe
®
Photoshop.
◗
If you’re using Windows 3.1, make sure you select
TWAIN (not TWAIN-32) as your source.
◗
If you’re using Windows NT 4.0, you may need to
upgrade your software to Photoshop 4.0. Earlier versions
of Photoshop do not support Windows NT 4.0.
You are unable to format or use a CompactFlash memory
card with your camera.
◗
Make sure you’re using an ATA-compatible
CompactFlash card. Other cards may not work with
PhotoPC 600. If you’re using a Simple Technology
card, call the Technical Support Department at
(800) 4-SIMPLE.
Your notebook computer can’t access a memory card.
◗
If you’re using an IBM Thinkpad,
™
you need to adjust
your port setting. In the Windows Control Panel
(System Device Manager), change the Global Settings
for your PCMCIA port to Auto. For more information,
contact your computer manufacturer.
When you upload pictures to a memory card in your
computer, your system appears to hang.
◗
Check the status bar at the bottom of your screen. If it
shows that the transfer is complete, your system is
operating correctly. You may have to click your mouse
to change the hourglass icon to a normal pointer.
When you copy image files from your computer to a
memory card in your PCMCIA drive, the camera can’t
access the images.
◗
You can’t use this method to upload pictures to the
camera. You have to use the EPSON Photo File
Uploader to convert and upload your images.
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