Contents PictureMate User’s Guide 6 Getting to Know Your PictureMate 7 Loading Paper 8 Supported Paper Types 9 Printing From Your Computer 10 Printing From a Windows Computer 10 Printing From a Macintosh Computer 13 Printing Photos Using Film Factory 18 Opening Your Photos in Film Factory 18 Printing Your Photos in Film Factory 20 Copying Photos to Your Computer 22 Compatible Memory Cards 23 Photo Image File Requirements 23 Inserting Your Memory Card and Copying Photos 24 Configuring PhotoStarter 27 Configu
Printing All Your Photos From the PictureMate Print Wizard 38 Printing Some of Your Photos From the PictureMate Print Wizard 39 Viewing the PictureMate Main Menu 40 Selecting the Photos You Want to Print 41 Setting the Number of Copies in the Main Menu 46 Choosing a Layout 47 Confirming and Printing 47 Doing More With Your Prints 48 Adjusting Printer Settings 54 Printing From a PictBridge-enabled Digital Camera 57 Printing From an External CD, Zip Disk, or Flash Memory Drive 58 Printing Wirelessly From a Bl
Software Installation Problems 90 Printing Problems 91 Memory Card Problems 92 Print Quality Problems 93 Problems With Paper Feeding 94 Miscellaneous Printout Problems 95 Where To Get Help 97 Uninstalling PictureMate Software 98 Uninstalling From a Windows Computer 98 Uninstalling From a Macintosh Using OS X 99 Uninstalling From a Macintosh Using OS 9 99 Setting Up Network Printing 100 Windows XP and 2000 101 Windows Me and 98 103 Macintosh OS X 10.2.x - 10.3.
AC Adapter 119 Built-in Card Slots 120 External Storage Devices 120 Standards and Approvals 121 Notices 123 How many photos will I get from a PictureMate Print Pack? 123 PictureMate Print Pack Satisfaction Guarantee: 124 Copyright Notice 124 A Note Concerning Responsible Use of Copyrighted Materials 125 Trademarks 125 4
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PictureMate User’s Guide This User’s Guide tells you how to print from PictureMate,TM print from a computer, troubleshoot PictureMate, save your photos, and more. See these documents for additional information: ■ To set up your PictureMate, see the Start Here sheet. ■ For a handy, portable reference to printing without a computer, see the Using PictureMate Without a Computer book.
Getting to Know Your PictureMate LCD menu screen Save your photos to an external drive (CD-R, Zip disk, or thumb drive) Turn PictureMate on or off Go back or stop printing Use these buttons to move through menu options Click to print Paper support (load photo paper here) Memory card light (flashes when reading card; on when card is in printer) Memory card door Output tray (catches printed photos) USB port for PictBridge cameras, external drives, or optional BluetoothTM adapter USB port for computer
Loading Paper 1. Open the output tray. Open and pull up paper support Load glossy side up Move handle all the way down Open output tray Note: Keep the PictureMate handle to the back, under the paper feeder and all the way down, to allow paper to feed through. 2. Open the paper support. 3. Pull up the top of the paper support. 4. Place your PictureMate Photo Paper against the right edge, with the glossy side up. Caution: Don’t load plain paper, this may cause damage to PictureMate.
5. Slide the edge guide snug against the paper, but not so tight that the paper is bent. Note: Always keep unused paper in the original package and store it flat to prevent curling. Supported Paper Types PictureMate supports the following paper type: PictureMate Photo Paper: 100 sheets are included in the PictureMate Print Pack (part# T5570) along with a PictureMate Photo Cartridge. Note: If you are out of PictureMate Photo Paper, but do not see the replace cartridge message, you can still print.
Printing From Your Computer When you print from your computer, you can edit, enhance, and organize your photos, using your photo software, such as Adobe® Photoshop.® Before you start, make sure your PictureMate software is installed as described in the Using PictureMate With a Computer booklet. Follow the instructions for your computer: ■ Printing From a Windows Computer ■ Printing From a Macintosh Computer Tip: If your digital camera supports PRINT Image MatchingTM (P.I.M. or P.I.M.
3. Make sure EPSON PictureMate is selected. 4. Click the Preferences or Properties button. (If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.) You see the Printing Preferences or Properties window: 5. You can do the following: ■ Select Borderless to print a photo without any borders or choose Borders to print with a white border all around.
■ To bring out the fine details of a particularly intricate photo, select Enhance Fine Details (printing may be slower). Tip: For more information about printer settings, click the ? or Help button. 6. Click OK. 7. At the Print window, click OK or Print to start printing. During printing, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or resume printing. You can also see how much ink you have left.
Printing From a Macintosh Computer Follow the steps below for the operating system you are printing from: ■ Macintosh OS X ■ Macintosh OS 9 Macintosh OS X If you’re printing from an OS X compatible application, follow the steps below to print a photo. (If you’re using an application that’s compatible only with Macintosh® Classic mode, follow the steps in Macintosh OS 9 instead.) 1. From the File menu, select Page Setup.
4. When you’re finished with the Page Setup settings, click OK. 5. Select Print from the File menu. You see a screen like this: Select PictureMate Click here and select Print Settings 6. Select Print Settings from the pop-up menu. (In iPhoto,™ click Advanced options to see the pop-up menu.) You see your printing options: 7. Select your print settings as follows: ■ To bring out the fine details in your photo, select Enhance Fine Details (printing may be slower).
■ Layout, to select page layout options ■ Output Options, to save your print job as a PDF file ■ Summary, to view a list of all your selections 9. Click Print. 10. To monitor the progress of your print job, click the PictureMate or Print Center icon when it appears in the dock. If you clicked the Print Center icon, double-click PictureMate. You see a screen like this: 11.
Macintosh OS 9 1. From the File menu, select Page Setup. You see the following: Make sure you see PictureMate Select the orientation of your photo 2. Make sure PictureMate is selected. If not, you need to select it in the Chooser. 3. Select these print settings: ■ Select Borderless to print a photo without any borders or choose Borders to print with a white border all around. ■ If your photo is longer than it is wide, select Portrait orientation; if it is wider than it is long, select Landscape. 4.
■ If you want to adjust your photo colors, you can change the Color Option. Select Auto Correction to automatically adjust colors, or Sepia to change the colors to brown for an old-fashioned look, or Black & White to change a color photo to a black and white one. ■ To bring out the fine details in your photo, select Enhance Fine Details (printing may be slower). ■ If your photo was taken with a digital camera, select Digital Camera Correction to minimize common digital flaws.
■ To check your ink levels, click . Note: If you’re not using background printing and you need to cancel printing, hold down the J key and press the . (period) key. See Storing and Displaying Your Printed Photos for steps on properly storing your printed photos. Printing Photos Using Film Factory You can use Film FactoryTM to organize, retouch, and print your photos.
Note: If you need help with Film Factory, select it from the Help menu or check the on-screen Getting Started Guide that was installed with Film Factory. 2. Select the folder on your computer that contains your photos. Thumbnails of your photos appear on the screen. Note: Film Factory can open these file types: JPEG, PICT, BMP, TIF, FPX (read only), PNG, GIF (read only), MacPaint, Photoshop, QuickTime,® SGI and Targa. PRINT Image Matching photos are marked here Note: If your digital camera supports P.I.
4. Click Standard Prints on the left side of the screen. You see three buttons: Note: You can also select other print options on the left side of the screen. But don’t choose Greeting Cards, Stickers or Calendars; PictureMate doesn’t support these options because they work only with larger paper sizes. If you have another printer that supports larger paper sizes, you can use it with these print options. Printing Your Photos in Film Factory 1. When you’re ready to print, click the Print Assignment button.
2. To print the current date with your photo, click the Print Date box. 3. Windows and Macintosh 9.
4. Click the Print button on the left side of the screen. You see more options: Select the number of copies you want to print Leave these boxes checked for the best printed output using P.I.M. and/or Exif Print data, if available 5. If your photo doesn’t look right in the preview, click the Back button to change your settings. (Click the Detailed Preview button for a closer look.) 6. Select the number of copies you want to print.
■ Compatible Memory Cards ■ Photo Image File Requirements ■ Inserting Your Memory Card and Copying Photos ■ Configuring PhotoStarter ■ Preparing to Remove a Memory Card Compatible Memory Cards You can insert any of these types of memory cards into PictureMate: ■ CompactFlashTM ■ MicrodriveTM ■ SD (Secure Digital) ■ miniSDTM (requires miniSD adapter) ■ MMCTM (MultiMediaCard™) ■ xD Picture CardTM ■ Sony Memory Stick® ■ Memory Stick DuoTM (requires Memory Stick Duo Adapter) ■ Memory
Your PictureMate recognizes and prints the first 999 photos on your memory card. Note: PictureMate supports P.I.M. (PRINT Image Matching) and Exif Print image enhancement features. See your camera manual to see if these features are included on your camera. Inserting Your Memory Card and Copying Photos 1. Make sure PictureMate is on, then flip down the memory card door. 2. Insert the memory card into its slot, as shown.
3. Push the card in until it stops (it won’t go in all the way). When the card is in, the card light comes on. Card light 4. Close the memory card door. Note: Insert just one card at a time. PictureMate can’t read multiple cards at once and you may not be able to tell which card PictureMate is taking the images from. 5.
You can choose any of the options to copy, view, or print your photos. To copy photos to your computer, select Copy pictures to a folder on my computer and click OK. Follow the on-screen instructions to select a folder for your photos and copy them. Then go to step 6. ■ In Windows 2000, Me, or 98, PhotoStarter opens and automatically copies your photos to the Photos folder on your desktop. If this is the first time you’ve inserted a memory card, you see the message below instead.
Configuring PhotoStarter Follow these steps to set up PhotoStarter to copy photos to your computer: 1. When you see this message, click Next. The PhotoStarter setup assistant opens: 2. Click Next again. The setup assistant asks you a series of questions about how you want PhotoStarter to work. The default settings cause the following to occur whenever you insert a memory card: ■ PhotoStarter copies your pictures to the Photos folder on your desktop. ■ The pictures are stored in folders by date.
You can go back and change settings at any time by opening PhotoStarter: ■ In Windows, click Start, point to Programs (or All Programs), Film Factory, and click EPSON PhotoStarter3.0. Open the Settings menu and choose Change Settings. ■ On a Macintosh, open the EPSON PhotoStarter folder, then double-click EPSON PhotoStarter. Open the Tools menu and choose Change Settings. Configuring CardMonitor Follow these steps to configure Epson CardMonitor in the Macintosh OS X Image Capture utility: 1.
■ For Windows 98 or Me, make sure the card light on PictureMate is not flashing. ■ On a Macintosh, drag the memory card icon from your desktop to the trash. 2. To remove a card, pull it straight out of the PictureMate slot. Saving Your Photos to an External CD-R/RW, Zip, or Flash Memory Drive You can use your PictureMate to save photo files from your memory card onto a CD-R/RW (CD-R media only), Iomega® Zip® disk, or flash memory (thumb) drive.
■ For a CD-R/RW or Zip drive, connect your drive’s USB cable to the EXT/IF port on the back of your PictureMate. Insert a CD-R or Zip disk in the drive. ■ For a flash memory drive, plug it into the EXT/IF port on the back of PictureMate. Note: PictureMate checks to make sure there is enough free space for your photos. If not, insert a new CD-R or Zip disk, or a clear off space or connect a different thumb drive.
7. When your photos are saved, you see the following screen. Press OK. Caution: Don’t remove the drive or memory card while the photos are being saved, or you may lose photos on your card or drive. If you need to stop the backup, press the Cancel button. You can save photos multiple times to the same disk or drive until it is full. Each time you save photos on the same disk or drive, they are saved in a new folder. The first folder is named 001, the second folder is named 002, etc.
Storing Unused Paper Return unused paper to the original package. Store paper away from extreme temperatures, high humidity, and bright light.
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Printing Without a Computer PictureMate lets you print photos quickly and easily without a computer. Just insert your digital camera’s memory card, choose settings from the control panel, and press Print.
■ MMCTM (MultiMediaCard™) ■ xD Picture CardTM ■ Sony Memory Stick® ■ Memory Stick DuoTM (requires Memory Stick Duo Adapter) ■ Memory Stick PROTM ■ Memory Stick PRO DuoTM (requires Memory Stick Duo Adapter) ■ MagicGateTM Memory Stick ■ MagicGate Memory Stick DuoTM (requires Memory Stick Duo Adapter) ■ SmartMediaTM Photo Image File Requirements Make sure the photo image files on your memory card meet these requirements: ■ JPEG files or uncompressed Tiff files only ■ Resolutions ranging fr
Inserting Your Memory Card 1. Make sure PictureMate is on, then flip down the memory card door. 2. Insert the memory card into one of the three slots, as shown. CompactFlash or Microdrive (bottom) SD (Secure Digital), or MMC (MultiMediaCard) (middle) Memory Stick (middle) xD Picture Card (top) SmartMedia (top) 3. Push the card in until it stops (it won’t go in all the way). When the card is in, the card light comes on.
4. Close the memory card door. Note: Insert just one card at a time. PictureMate can’t read multiple cards at once. Removing Your Memory Card To remove a card, pull it straight out of the PictureMate slot. Caution: Do not remove a card while the card light is flashing, or you may lose data on the card. Printing a Proof Sheet from the PictureMate Print Wizard A proof sheet shows small, thumbnail images of all the photos on your memory card.
Press Cancel if you have already printed a proof sheet for the photos currently on your card or if you want to print all your photos and don’t need to see a proof sheet. (To make sure you know which photos are on your card, you should print a proof sheet if you have taken new photos or deleted photos since the last time you inserted your card in PictureMate.) Note: Your proof sheet includes up to 20 photos per sheet. It might print on several sheets of paper, depending on the number of photos on your card.
Tip: To start the PictureMate Wizard again, remove and re-insert your card (see Inserting Your Memory Card). Printing Some of Your Photos From the PictureMate Print Wizard To print one or several of your photos, follow these steps: 1. After you print the proof sheet, or cancel it in the PictureMate Print Wizard, you see this screen; press OK. 2. Press or to highlight the number of the photo you want to print (use the proof sheet to find photo numbers), then press OK to choose it.
If you chose the wrong photo, you can deselect it. Highlight the selected photo and press OK to uncheck it. If you need to change the number of copies, press OK twice and change the number as described in step 3. 5. When you’re done selecting photos, press Print. You see this screen: 6. Confirm your photo selections (press or to scroll and see all your selected photos), then press Print again to start printing.
Tip: You can also crop your photos, print in black and white or sepia, or add the time or date. (See Doing More With Your Prints.) If the PictureMate Print Wizard is on the screen, press Cancel twice. The Main Menu appears, as shown above. You will also see the Main Menu after you finish printing from the PictureMate Print Wizard. When no card is inserted in PictureMate, you see the Main Menu.
All Photos 1. Press or to highlight Select Photo, then press OK. 2. Press or to highlight All Photos, then press OK. 3. Go to Setting the Number of Copies in the Main Menu to continue. One Photo 1. Press or to highlight Select Photo, then press OK. 2. Press or to highlight One Photo, then press OK. 3. Press or to highlight the photo you want to print, then press OK. Tip: Hold down 42 or to scroll quickly.
You see the selected photo on the Main Menu: 4. Go to Setting the Number of Copies in the Main Menu to continue. Several Photos You can choose any photos on your card to print. 1. Press or to choose Select Photo, then press OK. 2. Press or to highlight Several, then press OK. 3. Press or to highlight the photo number, then press OK to choose it. Tip: Hold down or to scroll quickly. 4. Press or to choose the number of copies to print for that photo (up to 10), then press OK.
5. Repeat steps 3 and 4 for each additional photo. The screen shows selected photos and a number of copies for each. (You may need to press or to scroll and see all your selected photos.) Note: If you chose the wrong photo, you can deselect it. Highlight the selected photo and press OK to uncheck it. If you need to change the number of copies, press OK twice and change the number as described in step 3. 6. When you’re done, press Back. You see the Main Menu with Several selected. 7.
3. Press or to choose the first photo under From. Then press OK. Tip: Hold down 4. Press or or to scroll quickly. to choose the last photo under To. Then press OK. 5. Go to Setting the Number of Copies in the Main Menu to continue. Camera-selected DPOF Photos If your camera supports DPOF (Digital Print Order Format), you can use it to pre-select which photos you want to print and how many copies.
If DPOF has been deselected and you want to select it again, follow these steps: 1. On the Main Menu, press 2. Press or or to highlight Select Photo, then press OK. to highlight DPOF, then press OK. The photos that you chose from your camera to print are automatically selected, including the number of copies. Setting the Number of Copies in the Main Menu You can print from 1 to 100 copies.
2. Press or to highlight the number of copies you want to print for each photo (1 - 100), then press OK. 3. Continue with Choosing a Layout to choose a layout for your photos. Choosing a Layout 1. On the Main Menu, press 2. Press or press OK. or to choose Layout, then press OK. to highlight the layout setting you want for your photo(s), then You have four choices: Borderless Proof Sheet Border Wallet 3. Continue with Confirming and Printing to print your photos.
Before printing, you may want to select other options for your photos. See Doing More With Your Prints for details. 1. Press Print. 2. Confirm your photo selections (press photos) or to scroll and see all your selected ■ If the list is okay, press Print again to print your photo(s). ■ To make changes, press Cancel to go back. Note: If the Print Confirmation is off, you will not see the screen above and only need to press Print once. (See Turning Print Confirmation Off or On for details.
Automatically Fixing Photo Appearance Adding the Date or Time All of these features are available under More Options on PictureMate’s Main Menu. Note: The features described in this section do not affect or replace the original digital photo file; they customize only the print(s) that you make at that one time. These settings do not appear in the Print Confirmation screen.
Note: This setting remains in effect for all photos until you press and hold Cancel for 3 seconds or turn your PictureMate off. Cropping Your Photo If you want to print only part of a photo, you can crop it to leave out the part you don’t want. Choose one photo to crop at a time. (See One Photo to choose One Photo from the Main Menu.) First you will print a template sheet for the photo showing different cropping areas; then you will select the one you want to print from that template.
4. Choose the number for the area you want to print. 5. Press or to highlight Crop, then press OK. 6. Press OK. or to highlight the number you chose from the template, then press 7. Confirm the crop number you have selected. 8. Continue with Confirming and Printing to print your photo. Note: This setting remains in effect for all photos until you press and hold Cancel for 3 seconds or turn your PictureMate off.
2. Press or to highlight Auto Correct, then press OK. 3. Press or to choose one of the options. ■ Enhance - automatically adjusts photos using P.I.M. or Exif Print features in your digital photos (see your camera manual to see if it supports these features). This option is automatically selected if your photo contains P.I.M. or Exif Print information. ■ Fix - use this if the photo you printed looks bad; corrects images that are too dark or too bright.
2. To print the date, press 3. Press or or to highlight Date Stamp, then press OK. to choose a setting: ■ None (default; turns off the date stamp) ■ yyyy.mmm.dd (2004.May.09) ■ mmm.dd.yyyy (May.09.2004) ■ dd.mmm.yyyy (09.May.2004) 4. Press OK. 5. To print the time, press 6. Press or or to highlight Time Stamp, then press OK. to choose a setting: ■ None (default; turns off the time stamp) ■ 12-hour (03:00 for 3 pm) ■ 24-hour (15:00 for 3 pm) 7. Press OK. 8. Press Print.
9. Continue with Confirming and Printing to print your photos. Note: This setting remains in effect for all photos until you press and hold Cancel for 3 seconds or turn your PictureMate off.
Turning the PictureMate Print Wizard Off or On When you first insert a memory card, the PictureMate Print Wizard guides you to print a proof sheet, then to print some or all of your photos. You may turn this feature off and print directly from the Main Menu all the time, or if you turned the PictureMate Print Wizard off and you want to use it, you can turn it back on. Note: If you usually print all the photos on your memory card, turn off the PictureMate Print Wizard.
When the Print Confirmation is On, you see a screen like this that lets you check settings before printing: When the Print Confirmation is Off, the printer prints without a final confirmation screen. 1. On the Main Menu, press or to highlight More Options, then press OK. 2. Press or to highlight Print Confirmation, then press OK. 3. Press or to choose On or Off, then press OK. Adjusting the LCD Screen Contrast 1. On the Main Menu, press 56 or to highlight More Options, then press OK.
2. Press or to highlight Maintenance, then press OK. 3. Press or to highlight LCD Contrast, then press OK. 4. When you see this message, press OK to continue. 5. Press or to adjust the contrast, then press OK. Printing From a PictBridge-enabled Digital Camera You can connect your PictBridge-enabled digital camera to the back of PictureMate and use the camera to control printing. (See your camera’s documentation to see if it supports the PictBridge standard.) 1.
2. Connect your camera’s USB cable to the port on the back of PictureMate. 3. Use your camera’s controls to print photos on PictureMate. See your camera documentation for instructions. Printing From an External CD, Zip Disk, or Flash Memory Drive If you saved your photos to a CD, Zip disk, or flash memory (thumb) drive (see Saving Your Photos to an External CD-R/RW, Zip, or Flash Memory Drive), you can connect the drive to the back of PictureMate and print just like you do when you insert a memory card.
3. Connect your CD or Zip drive’s USB cable to the port on the back of PictureMate, or plug your flash memory drive into the USB port on the back of PictureMate. 4. For a CD or Zip drive, insert a CD or Zip disk with photos into the drive. If you used PictureMate to save photos on the same CD-R, Zip disk, or flash memory drive more than once, it will have multiple folders. You see this message: Press or to choose the folder where your photos are stored, then press OK.
■ If you see this screen, see Viewing the PictureMate Main Menu to learn more about printing from the Main Menu. Printing Wirelessly From a Bluetooth Device To send and print photos wirelessly from Bluetooth-enabled devices, such as digital still cameras, digital video cameras, PDAs, mobile phones, and computers, you can use the optional Bluetooth Photo Print Adapter, available from Epson.
Printing With Bluetooth 1. Make sure PictureMate is on but not printing. Caution: Do not connect the Bluetooth Photo Print adapter while PictureMate is printing; this may cause PictureMate to malfunction. 2. Fold up the top of the Bluetooth Photo Print Adapter. 3. Plug the adapter into the USB port on the back. Note: The Bluetooth Photo Print adapter light comes on for one second. If the light does not turn on, disconnect the adapter, then reconnect it. 4.
Note: To print from a device with encryption, to use pairing, to use a passkey, or to adjust Bluetooth settings, see Choosing Bluetooth Settings. Disconnecting the Bluetooth Photo Print Adapter Make sure PictureMate isn’t printing, then pull the adapter out from the USB connector, as shown. Caution: Do not remove the adapter when the blue light is flashing; this may cause PictureMate to malfunction.
3. Choose settings in the Bluetooth option menus listed below. Option Settings Description BT Device Name PictureMate-(number) (Default = 0) If multiple Bluetooth-enabled printers are in the same communication range, you can distinguish them by assigning each a unique number (from 0 through 9). To make the Device Name Setting take effect, turn PictureMate off and then back on. BT Comm. Mode Discoverable This mode allows Bluetooth-enabled devices to freely discover PictureMate and send print jobs.
Option Settings Description BT Passkey Any four-digit number The Passkey Setting allows you to set the four-digit Passkey that must be entered into a device before printing if Pairing (Bonding) is selected as the Communication Mode or if Encryption is On. (Default = 0000) Bluetooth PIN BT Device Address Set at the factory (Example) 11-11-11-11-11-11 64 Displays the unique Bluetooth Device Address of PictureMate.
Replacing the Photo Cartridge Your PictureMate will let you know when the photo cartridge is low or expended. When the photo cartridge is low, it’s a good idea to get a new PictureMate Print Pack, which includes a new PictureMate Photo Cartridge (ink) and 100 sheets of PictureMate Photo Paper. Visit www.MyPictureMate.com for more information.
■ PictureMate Status Monitor for Macintosh OS X ■ PictureMate Status Monitor for Macintosh OS 9 PictureMate LCD Screen 1. On the Main Menu, press or to highlight More Options, then press OK. 2. Press or to highlight Maintenance, then press OK. 3. Press or to highlight Cartridge Status, then press OK. 4. You see a screen with the approximate ink level in your photo cartridge. Press OK to close the screen.
PictureMate Status Monitor for Windows You can check the amount of ink remaining in the photo cartridge using EPSON Status Monitor 3 or the progress meter. Open EPSON Status Monitor 3 in one of the following ways. ■ Double-click the printer icon on your Windows taskbar. ■ Open the printer software (see Printing From a Windows Computer for instructions), click the Maintenance tab, then click the EPSON Status Monitor 3 button. A screen displays the remaining amount of ink.
The progress meter dialog box appears automatically when you send a print job to the printer. You can check the remaining amount of ink from this dialog box. PictureMate Status Monitor for Macintosh OS X 1. Double-click Macintosh HD (the default hard disk name), double-click the Applications folder, then double-click the EPSON Printer Utility icon. The Printer List window appears. 2. Select PictureMate, then click OK. The EPSON Printer Utility dialog box appears.
3. Click the EPSON StatusMonitor button. The EPSON StatusMonitor window appears, showing the approximate amount of ink left in the photo cartridge. 4. Close the Epson Printer Utility. PictureMate Status Monitor for Macintosh OS 9 1. Access the Print or Page Setup dialog box (see Printing From a Macintosh Computer for instructions). 2. Click the utility icon button, then click the EPSON StatusMonitor button in the Utility dialog box.
The EPSON StatusMonitor window appears, showing the approximate amount of ink left in the photo cartridge. Buying a PictureMate Print Pack The PictureMate Print Pack (part# T5570) has everything you need to print in one box: 100 sheets of PictureMate Photo Paper and a new PictureMate Photo Cartridge. Note: If you are out of PictureMate Photo Paper, but do not see the Replace cartridge message, you can still print. Use Epson Premium Glossy Photo Paper, Borderless 4 × 6 inches (part# S041727).
You can also buy the Print Pack from the Epson Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. Note: Use your photo cartridge within six months of installing it and before the expiration date on the package. Visit www.MyPictureMate.com for information about PictureMate, special offers, and accessories. Removing the Used Photo Cartridge Make sure you have a new PictureMate photo cartridge before you begin.
3. Flip the handle over to the front. 4. Open the cartridge door. 5. Move the lever to the Release position by sliding it in the direction shown. This releases the cartridge.
6. Carefully pull out the cartridge and dispose of it properly. Warning: Keep ink cartridges out of the reach of children and do not drink the ink. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them thoroughly with water. If discomfort or vision problems continue after flushing, see a doctor immediately. Inserting the New Photo Cartridge 1. Shake the cartridge four or five times while it is still in its package. Then unwrap the cartridge.
3. Slide the cartridge straight into the slot, label side up, until it is fully inserted. Push in both sides evenly to make sure it is not crooked. If either side is sticking out, remove the cartridge and reinsert it so the cartridge is straight.
4. Move the lever right to the Lock position. If it does not lock in place, the cartridge is crooked; you need to push in whichever side is sticking out too far. (See step 3.) Caution: If the cartridge is not inserted correctly, ink may leak out. 5. Close the cartridge door. Make sure it is completely closed. 6. Move the handle over to the back. 7. Reconnect the power cord. If you’re using a computer or external drive, reconnect the USB cable to PictureMate. 8. Turn PictureMate back on.
When PictureMate recognizes the new photo cartridge, it starts charging the ink and you see an ink charging message. When charging is complete, you can begin printing again. Taking PictureMate With You PictureMate’s handle makes it easy to carry short distances. If PictureMate is going to travel a longer distance, you should pack it carefully to protect it from getting damaged. Caution: Keep PictureMate out of the sun and don’t leave it in your car or other location where it can get too hot. 1.
5. Disconnect the power cord and any connected USB cable from the back of PictureMate. 6. Pack both the PictureMate and its power cable in the box that PictureMate came in, or in the optional Carrying Case. Caution: Make sure the photo cartridge is installed before transporting. Don’t place PictureMate on its side or upside down, or ink may leak. Note: If your prints don’t look as good after PictureMate has been moved, try aligning the print head. See Aligning the Print Head Directly From PictureMate.
Caution: Never use a hard or abrasive brush, or alcohol or thinner for cleaning; they can damage the components and case. Don’t get water on the components and don’t spray lubricants or oils inside PictureMate. Improving Print Quality If your print quality is not as good as it used to be, if your photos are too light or faint, or if you are missing colors in your prints, you may need to clean the PictureMate print head. You can check to see if your print head needs cleaning before you actually clean it.
2. Press or to highlight Maintenance, then press OK. 3. Press or to highlight Clean Print Head, then press OK. 4. When you see this message, press OK to begin cleaning the print head. The cleaning takes about 40 seconds, during which the message Cleaning print head. Please wait. appears on the screen and PictureMate makes some noise. Caution: Never turn off PictureMate while it is cleaning its print head, unless it hasn’t moved or made noise for more than 5 minutes. 5.
If you see any gaps (as shown below), you need to clean the print head again. 7. If there are gaps, press OK to clean the print head again. If there are no gaps, press Cancel to go back to the PictureMate Main Menu. If you don’t see any improvement after cleaning three or four times, refer to Solving Problems. You can also turn PictureMate off and wait overnight—this allows any dried ink to soften—and then try cleaning the print head again.
5. Press the Print button when you see the next message. 6. When the pattern prints, look at the print and see which line pattern is the straightest. (You may need to use a magnifying glass.) Example of straightest line pattern 7. Press or to highlight the number for the best pattern in set #1 (1 to 15), then press OK. 8. Press or to highlight the number for the best pattern in set #2 (1 to 15), then press OK. 9. Press OK to exit the alignment screen. The Main Menu appears.
Macintosh OS X: Open the Applications folder and select EPSON Printer Utility. Select PictureMate in the printer list, click OK, and select Nozzle Check. Macintosh OS 9: Open the File menu and choose Page Setup or Print. Click the utility button, then click the Nozzle Check button. 4. Follow the instructions on the screen to print a nozzle check pattern: The nozzle check pattern prints. Each staggered line should be solid, with no gaps, as shown.
3. Follow the instructions on the screen to clean the print head. Cleaning takes about 40 seconds. PictureMate makes some noise and its screen displays progress messages. Caution: Never turn off PictureMate while it is cleaning its print head, unless it hasn’t moved or made noise for more than 5 minutes. 4. When cleaning is finished, make sure paper is loaded, then do the following: Windows: Click Print nozzle check pattern. Then click Print. Macintosh: Click Confirmation, then click Next.
Examining the Nozzle Check Pattern Examine the nozzle check pattern you printed. Each staggered line should be solid, with no gaps, as shown. ■ If your printout looks okay, you’re done. ■ If you see any gaps (as shown below), clean the print head again. Aligning the Print Head Using the Computer If your printouts contain misaligned vertical lines, or you see light or dark horizontal banding, you may need to align the print head. 1.
4. Follow the instructions on the screen to print a test page. You see a window like this one: 5. On the test page, select the square without any visible bands. You may need to use a magnifying glass. Select one square for each pattern (1 and 2). 6. Enter the number of the best square in each pattern in the corresponding boxes on the screen. Then click Finish. If you can’t find a square without visible bands, choose the one that looks the best.
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Solving Problems There are several ways to diagnose problems: ■ To identify the most common problems, check for Control Panel Messages. ■ If your PictureMate is connected to your computer and you’re not sure whether the problem is coming from PictureMate or the computer, run a printer check as described in Running a Printer Check.
Message What to Do Load or remove and reload paper in the paper support, and press the OK button to clear this message. PictureMate resumes printing. See Loading Paper for instructions. Carefully pull out the jammed paper, then reload paper and continue printing or try printing again. Don’t load wrinkled sheets or plain paper. See Paper doesn’t feed correctly or jams inside PictureMate. if your PictureMate is having frequent jams. The cartridge door is not closed completely.
Message What to Do Press the On button to turn PictureMate off. Wait a few seconds, then turn it on again. If the error does not clear, see Where To Get Help. Running a Printer Check You may need to run a printer check to see if a problem comes from PictureMate itself or some other source. 1. If PictureMate is connected to your computer or other USB device, make sure they are both turned off. Then disconnect the USB cable from PictureMate. 2.
6. PictureMate prints a page showing a nozzle check pattern. (If the pattern has gaps, you need to clean the print head; see Improving Print Quality.) ■ If the check page printed, the problem isn’t with PictureMate. It may be your memory card, software settings, interface cable, or computer, or your software may not be installed correctly. Try the suggestions in Software Installation Problems and Memory Card Problems. ■ If the check page did not print, PictureMate may have a problem.
■ Make sure Windows 98 SE, Me, 2000, or XP was preinstalled on your system. The USB Printer Device Driver may not install correctly if you’ve upgraded from Windows 95. ■ Make sure the USB Controller is working properly in Device Manager. See your Windows help system for details. If it’s not working, contact your computer manufacturer. ■ If you’re printing over a network, see Setting Up Network Printing for instructions on configuring your PictureMate software for use on a network.
Printing is too slow. Because of PictureMate’s high print quality, it may take a little while to print your photos. If you are printing from a computer, check the requirements in System Requirements. If you’re printing a high-resolution image, you need more than the minimum requirements listed. You may also need to: ■ Clear space on your hard drive or run a defragmentation utility. ■ Close open programs that you’re not using. ■ Increase your system’s memory (RAM).
Print Quality Problems You see banding (light lines). ■ The print head may need cleaning; see Cleaning the Print Head Directly from PictureMate or Cleaning the Print Head Using the Computer for instructions. ■ Make sure the glossy, printable side of the paper is face up. ■ The photo cartridge may need replacing. See Replacing the Photo Cartridge for instructions.
■ The photo cartridge may be old or low on ink. See Replacing the Photo Cartridge for instructions on replacing it. ■ Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, reload a new stack of paper with the glossy, printable side up. Colors in your photo are incorrect or missing. ■ Make sure your software is set for color printing and the Ink setting is set to Color for color images.
■ Use new paper, loaded printable side up. Don’t load paper above the arrow mark on the left edge guide. Load a maximum of 20 sheets. ■ Place the paper against the right edge and slide the left edge guide against it, but not too tight. ■ Store paper flat to prevent curling. ■ Don’t load plain paper, this can damage PictureMate. Miscellaneous Printout Problems PictureMate prints blank pages. ■ Make sure PictureMate is selected, or is the active printer in the Print Center or Macintosh Chooser.
■ Your photo size may not match the width/height proportions (aspect ratio) of the paper size or layout you’re using. Photos may be cropped to fit the paper and layout. The wrong photo is printed. The photo numbering on the proof sheet may not match the numbering in your camera. ■ If you’re printing without a computer, first print a proof sheet to identify your photos by number. If you deleted photos from your card or took new photos, you may need to print a new proof sheet.
Where To Get Help Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below: Service Access World Wide Web From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. You can learn more about PictureMate by visiting www.MyPictureMate.com.
You can purchase a PictureMate Print Pack with PictureMate Photo Paper and a photo cartridge, and other PictureMate accessories from the Epson Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. Uninstalling PictureMate Software You may need to uninstall and then reinstall your PictureMate software on your computer. This may be necessary when you upgrade your operating system, for example.
8. Click EPSON CardMonitor in the program list and click the Add/Remove button. Then follow the on-screen instructions. 9. Restart your computer when you’re done. When you are ready to reinstall the PictureMate software, follow the instructions for your operating system in your Using PictureMate With a Computer book. Note: Remember that you don’t need to reinstall Film Factory or on-screen User’s Guide, and you won’t see the license agreement.
5. Double-click the Installer icon and click Continue. 6. In the Installer dialog box, select Uninstall from the pull-down menu and click the Uninstall button. Follow the on-screen instructions and click Quit when you’re done. 7. In the Drivers\English folder, double-click the CardMonitor folder, double-click the OS 9 folder, then double-click the Installer icon. When you see the license agreement, click Accept. 8. Select Uninstall from the pull-down menu and click the Uninstall button.
Windows XP and 2000 First, you need to set up PictureMate as a shared printer on the computer that it is directly connected to. Then, you must install the PictureMate software on each computer that will access it through the network. Note: To install software programs in Windows 2000, it is necessary to log on as a user with administrative privileges (a user who belongs to the Administrators group). To install software programs in Windows XP, it is necessary to log on with a Computer Administrator account.
If you want Windows XP or 2000 to automatically download printer drivers to computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems for the other computers. Click OK, then insert the PictureMate software CD into the CD-ROM drive. Select the folder for Windows Me or 98. Click OK to install the additional drivers. 4. Click OK, or click Close if you installed additional drivers.
4. Select Network printer, then click Next. 5. On the next screen, click Next. 6. Double-click the icon of the computer that is directly connected to PictureMate. Then, click the icon for PictureMate. 7. Click Next and follow the on-screen instructions. Note: Depending on the operating system and the configuration of the computer to which PictureMate is connected, the Add Printer Wizard may prompt you to install the printer driver from the PictureMate software CD.
Note: If a dialog box appears asking you to insert the Windows Me or 98 CD-ROM, insert the CD into the CD-ROM drive and follow the on-screen instructions. If you see a message asking you to restart your computer, restart it and continue with step 6. 6. In the Control Panel, double-click the Printers icon. 7. Right-click the icon for PictureMate and click Sharing. 8. Click the Share As button. 9. Type a name for the shared printer, then click OK.
4. Select Network printer, then click Next. 5. On the next screen, click Browse. 6. Double-click the icon of the computer that PictureMate is directly connected to. Then, click the icon for PictureMate. 7. Click OK and follow the on-screen instructions. Macintosh OS X 10.2.x - 10.3.x This section tells you how to set up PictureMate so that you can print to it on a network. By setting up PictureMate as a shared printer, it can be used by other computers.
4. Click the checkbox next to Printer Sharing, then close System Preferences. Note: To share your printer with Windows, click the Windows File Sharing checkbox. See your Mac Help and Windows documentation for more information. Accessing a Networked Printer Follow the steps in this section to access PictureMate from other Macintosh OS X 10.2.x and 10.3.x computers on the network. 1. Turn on the shared printer. 2.
Setting Up a Shared Printer To share PictureMate with other computers on an AppleTalk network, follow these steps to configure the computer that it is directly connected to. 1. Turn on PictureMate. 2. Select Chooser from the Apple menu and click the icon for PictureMate. Then, select the port that the printer is connected to. 3. Click the Setup button. The Printer Sharing Setup dialog box opens. 4. Click the Share this Printer checkbox, then type the printer name and password information as necessary. 5.
5. Select the appropriate Background Printing radio button to turn background printing on or off. 6. Close the Chooser.
System Requirements To use PictureMate with your computer, your system must meet the requirements in these sections: ■ Windows System Requirements ■ Macintosh System Requirements Windows System Requirements ■ A Microsoft® Windows compatible PC with a Pentium® or better processor, 233 MHz or faster processor ■ Windows 98 SE, Windows Me, Windows 2000, or Windows XP ■ 64MB of RAM (128MB or more recommended, 256MB or more recommended for Windows XP) ■ 200MB or more available hard disk space recommend
■ CD-ROM or DVD drive for installing the PictureMate software ■ Built-in USB port and a shielded USB “AB” cable up to 6.5 feet (2 meters) long. Caution: Using an improperly shielded USB cable—especially a cable more than 6.5 feet (2 meters) long—may cause PictureMate to malfunction.
Important Safety Instructions Before using PictureMate, read the following safety instructions to make sure you use it safely and effectively: ■ PictureMate Safety Instructions ■ Photo Cartridge Safety Instructions ■ PictureMate Screen (LCD) Safety Instructions PictureMate Safety Instructions Warning: This product contains chemicals, including lead, known to the State of California to cause birth defects and other reproductive harm. Wash hands after handling the power supply.
■ Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle. If you place the printer by the wall, leave more than 4 inches (10 cm) between the back of the printer and the wall. ■ When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down. Otherwise, ink may leak from the cartridge.
■ Install the photo cartridge immediately after you remove it from its package. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible. ■ Do not use a photo cartridge beyond the date printed on the cartridge carton; otherwise, it may result in reduced print quality. For best results, use up the photo cartridge within six months of installing it.
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Specifications ■ Printing ■ Paper ■ Photo Cartridge ■ Mechanical ■ Electrical ■ Environmental ■ AC Adapter ■ Built-in Card Slots ■ External Storage Devices ■ Standards and Approvals Printing Printing method On-demand ink jet Nozzle configuration 90 nozzles × 6 Colors: yellow, magenta, cyan, photo black, red, blue Print direction Bidirectional with logic seeking Control code ESC/P® raster EPSON Remote Paper Note: Since the quality of any particular brand or type of paper may be ch
PictureMate Photo Paper (Included in PictureMate Print Pack - T5570) Size 4 × 6 inches Paper type Special paper distributed by Epson Premium Glossy Photo Paper (part# S041727 - 100 sheets) Size 4 × 6 inches Paper type Special paper distributed by Epson Caution: Don’t load plain paper, this may cause damage to PictureMate. Note: Poor quality paper may reduce the print quality and cause paper jams or other problems. To prevent print quality problems, use PictureMate Photo Paper.
(Included in PictureMate Print Pack - T5570) Colors Black, Cyan, Magenta, Yellow, Red, and Blue Cartridge life 6 months at 77 °F (25 °C) after opening the package Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Transit: –22 to 140 °F (–30 to 60 °C) 120 hours at 140 °F (60 °C) Freezing:* 12.2 °F (–11 °C) * Ink thaws and is usable after approximately 3 hours at 77 °F (25 °C).
Dimensions Storage Width: 10.0 inches (256 mm) Depth: 6.0 inches (154 mm) Height: 6.4 inches (163 mm) Printing (with paper support and output tray extended) Width: 10.0 inches (256 mm) Depth: 12.0 inches (305 mm) Height: 6.4 inches (163 mm) Weight 5.5 lb (2.5 kg) without photo cartridge Printable area Border printing: 0.
Environmental Temperature Operation: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Transit:* –4 to 140 °F (–20 to 60 °C) 120 hours at 140 °F (60 °C) Humidity Operation: 20 to 80% RH Storage:*, ** 5 to 85% RH * Stored in shipping container ** Without condensation AC Adapter Model A251B A251E Input AC 100 - 120 V, 50 - 60 Hz AC 220 - 240 V, 50 - 60 Hz Output DC 42 V, 0.4 A DC 42 V, 0.
Built-in Card Slots Card Slots CF Type I and II card slot Compatible with “CF+ and CompactFlash Specification 1.4” SmartMedia card slot Compatible with “SmartMedia Standard 2000” Sony® Memory Stick/MemoryStick PRO card slot Duo (requires adapter) Compatible with “Memory Stick Standard version 1.3” SD (Secure Digital)/MMC (MultiMediaCard) card slot Compatible with “SD Memory Card Specifications / PART1. Physical Layer Specification Version 1.
Standards and Approvals Safety UL 60950 CSA C22.2 No. 60950 EMC FCC part 15 Subpart B class B CSA C108.
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Notices ■ How many photos will I get from a PictureMate Print Pack? ■ PictureMate Print Pack Satisfaction Guarantee: ■ Copyright Notice ■ A Note Concerning Responsible Use of Copyrighted Materials ■ Trademarks How many photos will I get from a PictureMate Print Pack? Epson has conveniently packaged the PictureMate Photo Cartridge with 100 sheets of PictureMate Photo Paper, so that purchasing supplies for PictureMate is simple and saves time.
PictureMate Print Pack Satisfaction Guarantee: If you are dissatisfied because you receive less than 100 prints per PictureMate Print Pack, you can return the remaining sheets of PictureMate Photo Paper with the dated sales receipt and UPC code from the PictureMate Print Pack packaging within one year of purchase and Epson will refund a maximum of 29 cents per sheet returned, plus a maximum $1.10 for postage. The Satisfaction Guarantee covers only end user claims in the US, and Canada.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
