User manual
Table Of Contents
- Contents
- PictureMate User’s Guide
- Getting to Know Your PictureMate
- Loading Paper
- Printing From Your Computer
- Printing Photos Using Film Factory
- Copying Photos to Your Computer
- Saving Your Photos to an External CD-R/RW, Zip, or Flash Memory Drive
- Storing and Displaying Your Printed Photos
- Printing Without a Computer
- Compatible Memory Cards
- Photo Image File Requirements
- Inserting Your Memory Card
- Printing a Proof Sheet from the PictureMate Print Wizard
- Printing All Your Photos From the PictureMate Print Wizard
- Printing Some of Your Photos From the PictureMate Print Wizard
- Viewing the PictureMate Main Menu
- Selecting the Photos You Want to Print
- Setting the Number of Copies in the Main Menu
- Choosing a Layout
- Confirming and Printing
- Doing More With Your Prints
- Adjusting Printer Settings
- Printing From a PictBridge-enabled Digital Camera
- Printing From an External CD, Zip Disk, or Flash Memory Drive
- Printing Wirelessly From a Bluetooth Device
- Replacing the Photo Cartridge
- Taking PictureMate With You
- Cleaning PictureMate
- Improving Print Quality
- Solving Problems
- Where To Get Help
- Uninstalling PictureMate Software
- Setting Up Network Printing
- System Requirements
- Important Safety Instructions
- Specifications
- Notices

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Solving Problems
There are several ways to diagnose problems:
■ To identify the most common problems, check for Control Panel Messages.
■ If your PictureMate is connected to your computer and you’re not sure whether
the problem is coming from PictureMate or the computer, run a printer check as
described in Running a Printer Check
.
For solutions to specific problems, see these sections:
■ Software Installation Problems
■ Printing Problems
■ Memory Card Problems
■ Print Quality Problems
■ Problems With Paper Feeding
■ Miscellaneous Printout Problems
If you need to uninstall and then reinstall your software to solve your problem, see
Uninstalling PictureMate Software.
If the solutions here don’t solve your problem, see Where To Get Help.
Control Panel Messages
If your PictureMate has any problems, you can check the PictureMate screen for a
message. If you see one of these messages, here’s what to do:
Message What to Do
Purchase a PictureMate Print Pack and replace the photo
cartridge with a new one. If the cartridge is new, check
to make sure it is inserted correctly. See Replacing the
Photo Cartridge.