Operation Manual

74 Troubleshooting
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Caution:
If the voltage does not match, DO NOT PLUG
YOUR PRINTER BACK IN. Contact your
dealer.
Power light came on and then went out
If you are using the optional battery, it may be empty,
or it may not be installed all the way into the
compartment. See “Charging the battery” on page 81
for instructions on charging the battery. See
“Installing the battery” on page 80 for instructions on
installing the battery.
Print and Noise Problems
PictureMate makes an unexpected noise after you
install a photo cartridge.
The first time you install the photo cartridge,
PictureMate will charge its print head for about three
minutes. Wait until charging finishes before you turn
it off, or it may charge improperly and use more ink
the next time you turn it on.
Your PictureMate makes an unexpected noise when
you turn it on or after it has been sitting for awhile.
PictureMate is performing routine maintenance.
PictureMate sounds as though it is printing, but
nothing prints.
❏ PictureMate may be preparing to print.
❏ Make sure the print head nozzles are not clogged.
To clean the print head, see “Cleaning the Print
Head” on page 66.
❏ PictureMate won’t work properly if it’s tilted or
at an angle. Place it on a flat, stable surface that
extends beyond the printer base in all directions.
❏ Make sure paper is not jammed and is loaded
correctly so it can feed into PictureMate. Make
sure the handle is not resting on the paper. See
“Loading Paper” on page 17 for paper loading
instructions.