Product Support Bulletin

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EPSON PRODUCT SUPPORT BULLETIN

Date:

06/10/2009

Originator:

TIB #:

PSB.2009.06.002

Authorization:

Reference:

TI 09-08j Rev. A

Total Pages:

Product(s):

PowerLite 735c / 737c / 745c /755c/ 765c / 835p /1705/1715/1815/1825/7850p

/ 8300 with EasyMP.net option, Pro G5150/G5350 / 1725 / 1735W / 85 / 825 /

826W

Subject:

Release of EMP NS Connection for Windows & Mac Upgrade from v2.50 to

v2.51

This bulletin was created to inform you of the release of the new version 2.51 of the

EMP NS Connection software.

Description of Change:

Improvements have been made to the EMP NS Connection utility.

Reason:

The improvements to NS Connection V2.51 are as follows

Improvements（V2.50 ( V2.51

Improvements  Addition of 10 new languages: Arabic, Ukrainian, Romanian,

Indonesian, Croat, Slovak, Bulgarian, Malay, Vietnamese and Hebrew.

 Addition of troubleshooting function (Windows Only)

When pressing the troubleshooting button, the

corresponding troubleshooting and error number is displayed

in the error message window.

• When experiencing problems with NS Connect, please report to

Epson the error number along with the failure information.

Error number

Page 1 of 8

PSB.2009.06.002

Summary of content (27 pages)

PAGE 1
EPSON Date: TIB #: Reference: Product(s): Subject: PRODUCT SUPPORT BULLETIN 06/10/2009 Originator: DS PSB.2009.06.002 Authorization: TI 09-08j Rev. A Total Pages: 8 PowerLite 735c / 737c / 745c /755c/ 765c / 835p /1705/1715/1815/1825/7850p / 8300 with EasyMP.net option, Pro G5150/G5350 / 1725 / 1735W / 85 / 825 / 826W Release of EMP NS Connection for Windows & Mac Upgrade from v2.50 to v2.51 This bulletin was created to inform you of the release of the new version 2.51 of the EMP NS Connection software.
PAGE 2
Also you can access troubleshooting by clicking Start Æ All programs Æ EPSON ProjectorÆEMP NS ConnectionÆEMP NS Connection V2.51 Troubleshooting. Page 2 of 8 PSB.2009.06.
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Fixed error message displayed by the NVIDIA utility Failure Symptom When starting Quick Wireless/USB Display/NS Connection on a PC with the built-in NVIDIA graphics chip (ex.ThinkPadT61 NVIDIA Quadro NVS 140M/NVIDIA Quadro FX 570M Display Driver), the NVIDIA utility displays consecutive error messages. As a result, some PCs will experience a lock-up. Countermeasure Hardware acceleration level is set to 3 when Quick Wireless/USB Display/NS Connection are being used.
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Limitation All Operating Systems • When using EAP type of security that consumes a lot of CPU resources, projectors may disconnect from NS connection. The solution is to click Set Options of NS Connection and set Adjust Performance to Fast. • It takes more time for the PowerLite 1725 / 1735W / 1825 / Pro G5150 / Pro G5350 projectors to disconnect from NS connection as compared to the PowerLite 1705 / 1715 / 1815 projectors, due to the limitation of the new OS (WindowsCE) on IM-X4 projectors.
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Macintosh OS In case of uninstalling NSC V2.20 or later version, it is possible to uninstall by following 2 methods. - Delete by installer exclusively for NSC version which you want to uninstall. For example, when you want to uninstall NSC V2.40, you need to use installer for NSC V2.40. NSC V2.20 and later version can not be uninstalled automatically by different version installer. - Delete manually.
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1.30 1.31 1.32 1.40 2003 May 31, 2004 June 18, 2004 January 18, 2004 April 1, 2005 2.00 2006/06/20 2.10 2006/12/08 2.20 2006/05/29 2.30 Nov. 27, 2007 2.40 Mar. 24, 2008 2.50 Jun.2,2008 2.51 Feb.
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Supported by V2.30 Manufacturer Adapter Name Name D-Link Air Plus XTREMEG DWL-G650 NETGEAR WN511T BUFFALO Buffalo all products IBM ThinkPad products IBM ThinkPad products Logitec NETGEAR Logitec LAN-WAG/U2 Wireless LAN Adapter Wireless-G Notebook Adapter v.5.0 WG511AJP NETGEAR WGM511 NETGEAR WPNT511 Linksys WPC300N Linksys WPC54G Linksys WPC54GX4 Linksys WUSB54GP Linksys WUSBF54G NETGEAR WG511 v2 Linksys Page 7 of 8 PSB.2009.06.
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Linksys WPC54GX Supported by V2.40 Linksys WUSB54GSC Supported by Quick Wireless Connection V.1.00 / NSC V2.50 Supported by Quick Wireless Connection v1.02 / NSCv2.51 Atheros Wireless-G Notebook Adapter With SRX Wireless Network Monitor v. 1.2 Compact Wireless-G USB Adapter Wireless Network Monitor v1.
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EPSON Date: PSB #: Reference: Product(s): Subject: PRODUCT SUPPORT BULLETIN 04/20/2009 Originator: JAM PSB.2009.06.001 Authorization: TI 09-05e Rev. A/B Total Pages: 5 PowerLite 735c / Cinema 500 / 737c / 745c / 755c / 765c / 830p / 835p / 1705c / 1715c / 6100i / 6110i / 7800p / 7850p / 7900NL / 8300i / 8300i with EasyMP.
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(2) Addition of Input Source (Only PowerLite 84 / 85 / 825 / 826W) Previous version of EMP Monitor included USB Display, USB and LAN as one source: EasyMP. The input source buttons for USB display, USB, and LAN are available as separate input sources as shown below: - Old version - EMP Monitor V4.22 EMP Monitor V4.22 - New version - EMP Monitor V4.30 EMP Monitor V4.30 . (3) New feature for the PowerLite 84 / 85 / 825 / 826W.
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Limitations When the PowerLite1725 / 1735W exhibit a Lamp Cover Open error state, EMP Monitor cannot detect the error. The reason is that when the lamp cover is opened, the primary power source that reports the error state to EMP Monitor is turned off immediately. This is different from other models which make the secondary power source turn off under the same condition. Note: EMP Monitor Ver. 4.xx is not compatible with EMP Monitor Ver. 3.05 and earlier versions. EMP Monitor Ver. 4.
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Software Upgrade History: Version Release date 3.00 December 25,2002 3.01 February 26,2003 3.02 April 18,2003 3.03 November 21,2003 3.04 April 1, 2004 4.01 October 18, 2004 4.02 August 29, 2005 4.10 4.22 May 8, 2006 May 15, 2007 September 26, 2007 March 31, 2008 4.30 April 3, 2009 4.20 4.21 Remarks Supported PowerLite 735c Supported PowerLite 7800p / 8300i Supported PowerLite 7850p / 8300i with EasyMP.
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EPSON Date: PSB #: Reference: Product(s): Subject: PRODUCT SUPPORT BULLETIN 12/18/2008 Originator: DS PSB.2009.01.006 Authorization: TI 08-22e Rev. A/B Total Pages: 7 PowerLite 735c / 737c / 745c / 755c / 765c / 835p 1705c / 1715c / 1815p / 1825p / 7850p / 8300i with EasyMP.net option Pro G5150 / Pro G5350 / 1725 / 1735W Release of Check Tool for Network Projectors V1.00 (for Windows) This bulletin was created to inform you about the release of Epson Check Tool software for Network Projectors version 1.
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Notes 4. Checks wireless LAN switching • Checks whether wireless LAN adapter is turned ON. • Checks whether EMP Quick Wireless Connection and EMP NS Connection’s Quick Connection mode can set the SSID on the user’s PC when trying to connect to a projector using EMP Quick Wireless Connection and EMP NS Connection’s Quick Connection Mode. The Check Tool checks for communication conflict and whether it can actually stop the utilities when both utilities--EMP Quick Wireless Connection V1.
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Notes Output of the log file: • The Check Tool records the result in a text file (log file). Usually, the log file is saved under the name of CheckInfoDATE.log in the directory where “EB_CHT.exe” is stored Limitations • When the Check Tool is checking the user’s PC, the user’s PC drops off network. • The Check Tool does not check whether the firewall of manufacturers of security software other than Windows may be blocking EPSON Quick Wireless Connection/EMP NS Connection.
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3) Location of download file: Check Tool for Network Projector V1.00 Download epson12794.exe from the Epson website (www.epson.com). This is a self-extracting file; please follow the screen prompts to install the Check Tool software. 4) Double-click the [EB_CHT.exe] icon 5) Read the contents of the [SOFTWARE LICENSE AGREEMENT], and click the [Agree] button. 6) A dialog indicating the program is starting opens with the following message: This tool cuts off the network connection temporarily.
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7) The Check tool dialog is displayed. It takes a few minutes for the results of the verification are displayed 8) When two or more wireless LAN adapters are available on your computer, the adapter selection dialog opens. Select the wireless LAN adapter and press the OK button to continue. Page 5 of 7 PSB.2009.01.
PAGE 18
9) When the verification is complete, the result is displayed on the bottom of the dialog. The result is stored in the same folder as the check tool. File Name: CheckInfo<****>.log **** indicates the created date and time. [Exhibit 1] Wireless LAN client list that NSC and Quick Wireless Connection stop their service process Manufacturer Name D-Link Supported by NSC V2.
PAGE 19
Linksys WPC300N Linksys WPC54G Manufacturer Name Linksys Adapter Name Linksys WUSB54GP Linksys WUSBF54G NETGEAR WG511 v2 Linksys WPC54GX Supported by Linksys NSC V2.40 Supported by Atheros NSC V2.50 & Quick Wireless Connection V1.00 WPC54GX4 WUSB54GSC Wireless-N Notebook Adapter Wireless Network Monitor v1.05 Wireless-G Notebook Adapter Wireless Network Monitor Ver 3.1 Wireless LAN Utility Name Wireless-G Notebook Adapter with SRX400 Setup Wizard V1.
PAGE 20
EPSON Date: PSB #: Reference: Product(s): Subject: PRODUCT SUPPORT BULLETIN 09/17/2008 Originator: VS PSB.2009.01.003 Authorization: TI 08-29e Rev. A Total Pages: 8 PowerLite 1735W, 735c, 737c, 745c, 755c, 765c, 835p, 1705c, 1715c, 1725, 1815c, 1825, 7850p, 7950p, 8300i with EasyMP.Net optional module, Pro G5150 and Pro G5350 projectors EMP SlideMaker2 updated Version 1.
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1) Selecting Aspect Ratio for the Projector being used: a) Properties Window b) Drag and Drop Window 2 of 8 PSB.2009.01.
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2) How to Verify the Aspect Ratio of the Scenario: The resolution of the scenario is displayed in the window title of the Scenario Window and Scenario Preview as shown below: a) Scenario Window b) Scenario Preview 3 of 8 PSB.2009.01.
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3) Location of download file: EMP SlideMaker2 updated Version 1.30 Download epson12812.exe from the Epson website (www.epson.com) This is a self extracting file, please follow screen prompts. After “Clicking” on the “Setup.exe” file, your will be prompted to: 4 of 8 PSB.2009.01.
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Select you language. 5 of 8 PSB.2009.01.
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Click “Next” at this screen. 6 of 8 PSB.2009.01.
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Click “Finish” to complete the installation. 7 of 8 PSB.2009.01.
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4) How to User the software: Please refer to the original documentation that came with your Projector.